Royal Mail Great Britain

Royal Mail Great Britain

United Kingdom

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    Royal Mail - the royal mail of Great Britain, belongs to the state, and has a long and rich history (created in 1516).

    The company carries out delivery of postal items all over the world: letters and small packages weighing up to 2 kg (not more)

    Royal Mail tracking packages and shipments

    Royal Mail provides mail collection and delivery services throughout the UK. Letters and parcels are deposited in post or parcel boxes or are collected in bulk from businesses and transported to Royal Mail sorting offices.

    As a part of International Distributions Services plc, a British multinational postal service and courier company, Royal Mail takes care of packages and shipments that are less than 2 kg.

    Royal Mail Tracking System is customer-oriented. The company makes sure the customers can always find out where the shipments and packages are and grant access to this information via the Internet.

    Alltracking made sure all the packages and shipments marked Royal Mail could be detected no matter where they are.

    You can easily track any postal shipment with the Alltracking website which guarantees you straightforward information about your package.

    Royal Mail is a reliable postal service company in the United Kingdom that delivers mostly postal parcels and packets under 2 kg. When the company takes care of customers’ parcels and sends them overseas, the tracking number is always assigned for everyone’s convenience. This is as important for the company as it is for the customers.

    Our website surely will offer you trustworthy information related to shipments and packages when you enter a tracking number on our online platform.

    Alltracking.com will do the job of providing the information regarding your delivery by visiting our website, introducing the tracking number, and connecting to the world's database.

    With Alltracking.com the service is less complicated because no need to log in or enter any personal information about your package as the platform has a built-in automatic recognition system that determines which courier your tracking number belongs to. The information you want to receive then will be automatically displayed on your screen.

    You will get the location and the status of your parcel immediately not needing to start any serious activity.

    What do I need to enter to track the parcel?

    All the information you need to give us to get the status of your parcel and the location is a tracking number.

    Alltracking can track packages and shipments on its website with the help of this combination of characters.

    If you introduce the Royal Mail's tracking number that is requested in the tracker field, you will receive detailed information about the parcel and its current status.

    Just like it was mentioned above, the tracking code is everything you need at this point.

    For those customers who do not know where to find the tracking number, try to remember the method of payment you performed.

    If you paid with cash or credit card – you should have a receipt with the tracking number on it. The confirmation number can also be found in your email if you chose an online payment method.

    The tracking number will give you an understanding of where the packaging is at this very moment. 

    For example, the parcel can be: either in transit, delayed, or stuck in customs. This information usually helps the customers to understand when to expect the package and what barriers it may have on the way to the destination.

    Can Royal Mail track numbers be found in the global tracking system?

    Royal Mail tracking numbers can be found in the global e-system as they are recognized anywhere in the world.

    Customers can track their packages anywhere in the world via our Alltracking global tracking system, follow the onscreen instructions and you will be able to track as many parcels as you expect, you will find your tracking numbers on items you have purchased online that use a courier.

    Having so much experience and gaining so much professionalism in logistics, also being a part of the global tracking union, the company’s tracking capabilities are amazing. Alltracking gives the customers all the opportunities to track the numbers assigned by Royal Mail with zero effort made.

    How can I find out where my package is?

    Alltracking made it easy for anyone to track packages and shipments on its website with the help of just a combination of characters that you are given upon purchase.

    Alltracking gives you a wide source of information if you introduce the tracking code into the panel and submit it.

    Our online service only requires your tracking number that you should have after the payment was finalized.

    Alltracking is a secured highly professional method of finding detailed information that you cannot get access to without a special service.

    This tracking packages and shipments website grants the customer the possibility to witness the changes at every step of the way, estimating the delivery at the right time.

    What do I need to do to find the parcel on Alltracking website?

    All the steps you need to perform on our website are simple:

    - enter the postal identifier in the field with the icon,
    - click on the Track the Package button,
    - find out where your package is and its current status.

    The information we provide will include the hub where the package is, the time and date – and most importantly the destination and approximate time it will get there.

    What is a tracking number – Royal Mail?

    Royal Mail packages have a similar tracking number to standard tracking numbers that are assigned to parcels that leave a country to travel abroad.

    You can track any Royal Mail package or shipment on Alltracking.com only having a track number.

    Why is a tracking number so important?

    *A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package till it reaches its destination.

    It is necessary for the parcel identification process in the system.

    With this unique combination of letters and numbers, you can easily find out where the parcel is while in different hubs in various cities and when it will depart to reach the destination.

    Giving each parcel its separate number helps to identify it in the best way possible.

    The Royal Mail's tracking numbers will help you follow the order through from the departure point to the destination point without any second-guessing or doubts.

    You enter the Track and Trace section, introduce the special combination you have, and have the information displayed to you. This is what an electronic post-global system helps customers do.

    Royal Mail Postal Number Formats

    The number consists of characters that are specific and unique.

    To track your parcel online, the system will ask you to introduce the tracking number you were given upon the parcel registration.

    The postal number format is typical. It consists of a unique combination of characters – a mix between letters and numbers in their special order, that is your only.

    What does the Royal Mail tracking number look like?

    Examples of some Royal Mail tracking numbers received by customers.

    Where there are 2 letters as a type of shipment, 9 numbers as a unique parcel code, and GB that stands for Great Britain.

    SP 0501 9483 7GB
    XZ 0412 1285 9 GB
    UK 1234 7864 1 GB

    The Royal Mail tracking number can also be between 9 and 27 characters depending on the services you purchased.

    If you're not sure where the tracking number can be found, it can usually be typed under a barcode on a shipping label or receipt.

    You can also check the confirmation email or phone messages to find the Royal Mail tracking number.

    If you enter the main page of the Alltracking website you will see the upper panel with a few buttons to click on.

    Do not panic if you have not done it previously. Alltracking made is so simple for anyone involved.

    The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website

    Alltracking system is integrated with the global parcel tracking service that can track any goods you send via post from Great Britain with Royal Mail so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.

    Then enter the given code into the field and click the Track button. The next thing you know the information regarding your package or shipment will be displayed on your screen,

     Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.

    It is not difficult to track and trace your package with the help of the Alltracking e-system.

    You are one step away from the information on the status and location of your parcel. But you need a tracking number for it. Find it on your paper receipt or in your email confirmation.

    The most important combination of digits and letters you possess is everything you need to have to know where your parcel is.

    Royal Mail has a transparent tracking service and the information present on the website is corrected before being completed.

    Most websites will allow you to enter the given number into their Tracking System finder but in case the website does not provide this information directly, you can contact the Customer Service team and request additional details.

    The package you request the information for will be checked by our Customer Service team who are constantly monitoring all the changes that parcels may overgo.

    The Local or International Tracking department deal with lost/delayed or damaged packages.

    If you have a feeling that may be your case, do not hesitate to contact the team for specifications.

    If you are wondering how to find the tracking number and have no clue where to search, read below.

    The website is easy to understand and follow.

    Track and Trace System in Great Britain

    All packages and shipments in the UK are usually monitored within the system.

    Royal Mail uses specific post technologies to give the customers access to the data that is associated with the packages and shipments that customers have unique tracking codes for.

    This industry-specific and user-friendly information technology is for our post and freight tracking systems. 

    That is why the parcels that Royal Mail tracks are easy to monitor anywhere in the world.

    Royal Mail is a great logistics partner for any tracking website because it is:

    -A part of a reliable online global tracking system that is available 24/7

    -Has integrated electronic invoices and statements

    -Offers access to comprehensive reports as required by tracking websites to offer customers appropriate information.

    Royal Mail Track and Trace system is available for you to access 24 hours a day, 7 days a week and Alltracking generously provides the accumulated data from the Royal Mail database for your convenience. This allows you to monitor the progress till the end.

    Do not hesitate to take advantage of the capabilities the system offers.

    There can be numerous reasons for the non-trackage of the parcel you need information for.

    But before any panic starts, customers are advised to consider it being stuck in transit. This means that the status of the package has not moved in a long time and there is no news that the tracking website can share.

    After any significant changes happen, the status of the parcel will change and be updated on the website. But if you do not see it imediatelly, do not consider the package lost – it can just be temporarily delayed.

    From time to time this can happen to anyone. Royal Mail are usually very attentive and caring, going an extra mile for the customers to be satisfied but 100% of cases simply cannot always be successful.

    It can happen that the parcel is lost on the way to the final destination. These cases are rare, but they do exist.

    In case this happens please contact Royal Mail Customer Service team for further assistance.

    The investigation will need to take place and the company will take the resposibility offering you a solution. Please note that you will have to offer information, that will help the team to investigate the case.

    It usually takes up to 48 hours to get a response from the Customer Service team. The complaints, appraisals, suggestions, track number information requests can all be submitted. But the lost parcel in not the only possible variant here. 

    The parcel can also be stuck in transit, the goods can be stuck at customs, and delayed for any reason at all.

    Customer Service team will be able to provide you all the answers you need. Keep an eye on their reply.

    Whether you want to complain or have any suggestions, you are free to contact the Customer Service team at Royal Mail.

    Usually, customers have the following claims that the Customer Service team deals with:

    1) Tracked packages that did not reach the destination

    At Royal Mail, when delivery of an article cannot be completed, the item is either returned to the sender or returned to the Mail Redistribution Centre.

    If you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, Royal Mail cannot be held responsible for it. In most of the other cases, the British delivery company will investigate the case and refund you.

    2) Damaged tracked parcels

    If the item arrives damaged, the first thing you need to do is get in contact with the seller as soon as possible. ( this is for those who purchased an item online that was later on sent with Royal Mail.

    The seller will discuss the issue with the respective post company. In this case, the seller is responsible for the condition of the items when you receive them.

    If the item is damaged you can enclose pictures, and put it all in writing, ideally in an email that you need to send to the seller. The seller then will investigate what happened with Royal Mail and either refund you or give you a substitute product.

    3) Confiscated tracked items

    British companies engaged in delivery may still have packages delayed for reasons beyond their control even if they are super professional in what they do.

    If a package contains a prohibited item when entering the UK or another country (if the package originates from Great Britain and goes abroad), then it will most likely be confiscated at customs by officials). British customs are very strict and attentive to details. 

    When claims appear, any customer is entitled to address them to the company, using the official website and the online form.

    Ground information about Royal Mail
     
    Founded in 1516, Royal Mail is developing a modern and improved network for parcels and post.

    This large company employs around 162,000 people, most of them based in the United Kingdom (143,000 people) with 90,000 postal workers, while GLS employs around 19,000 people worldwide.

    Royal Mail's acquisition of GLS allowed it to open up new markets in North America and attract many new customers. The company was initially state-owned, but the British government took it private by selling its full stake in 2015, ending 499 years of state ownership of the company.
     
    Branches and locations

    15,000 Royal Mail offices are located throughout the country.
    Royal Mail is operated by Royal Mail Group Limited, which also operates Parcelforce Worldwide for parcel distribution.

    The history of Royal Mail

    The company was founded in 1516 by Henry VIII. 

    In 1941, the Royal Mail reached the international level, and parcels could be sent to Egypt, Canada, and East Africa; in 1942 - to India and South Africa; in 1943 - to Australia and New Zealand; in 1944 - to Ceylon and Italy. In 2017, pickup trucks powered by electricity were bought to send letters. Parcels in the UK are transported by truck, to other countries - by plane.

    In October 2013, the Royal Mail Group was privatized, and the British authorities sold 60% of the shares of the postal company.

    In 2015, another 15% of the shares were sold to its current owner.

    Approximately 4 to 5% of British mail is transported by rail, while in the 1950s about half of the mail was transported by rail. There is a plan to at least triple the volume of mail transported by rail.

    The Royal Mail of Great Britain owns the well-known brands Royal Mail, Post Office, and Parcelforce Worldwide, under which various postal products are sold and delivery services are provided.

    Interesting facts about Royal Mail

    - Royal Mail has a popular service known as tracked 24:

    This service is considered good if urgent items are tracked and delivered within 24 hours with a weight not exceeding 20 kg and a value of 4 pounds.

    Among the benefits of this service is comprehensive tracking of delivery, as well as messages and alerts for the client, while compensation reaches 100 pounds.

    - Royal Mail ships small packages under 2 kg. The package size should be no smaller than 140 X 90 mm and no larger than 600 X 600 X 600 мм. Royal Mail has an online store.

    There are stamps, envelopes, and other postal products offered and sold daily in the online store by Royal Mail.

    Royal Mail Customer Service:

    Telephone number: +441782668007
    Email: Use http://www.royalmail.com to send inquiries and suggestions.

     
    • open_in_new

      Official website

      http://www.royalmail.com/
    • phone

      Provider’s phone number

      +441782668007
    • support_agent

      File a claim or find a package

      Use https://personal.help.royalmail.com/app/answers/detail/a_id/325/~/claims-centre to make a claim. Choose the section you need and contact the team.

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