Qatar Postal Services Company
Qatar
Qatar Post is a state-owned company specializing in mail delivery services in Qatar. Qatar Post, also known as Q-post, was founded under the name of General Postal Corporation and has been headquartered in the heart of the Ministry of Transport and Communications since 2013.
Qatar Post provides domestic and international postal services.
Qatar Post tracking packages and shipments
Qatar Post is one of the best-selling postal companies in the world, offering a variety of services that sell super fast.
Being the leading logistics and postal services provider in Qatar helps the company gain the trust of hundreds of people in the country and outside of it.
Qatar Post focuses on customers and their needs, granting access to information the customers need to feel happy and satisfied. The company’s main business activities include the transportation and delivery of letters, direct mail items, print media, and parcels.
The branch network of Qatar Post ranks among the largest private customer networks in the country, offering high-quality postal, banking, and telecommunications products and services to its customers throughout the region.
The company makes an important contribution to safeguarding the nation's communications and logistics infrastructure based on its nationwide and reliable supply of high-quality postal services on behalf of the Qatar population and economy.
With the help of the Alltracking service, you can find the location and the status of packages and shipments by Qatar Post. Alltracking website the access to updates where all you need to do is enter the given code to get them.
Alltracking.com will do the job of providing the information regarding your delivery by visiting our website, introducing the tracking number, and connecting to the world's database.
With Alltracking.com the service is less complicated because there is no need to log in or enter any personal information about your package as the platform has a built-in automatic recognition system that determines which courier your tracking number belongs to.
The information you want to receive then will be automatically displayed on your screen.
You will get the location and the status of your parcel immediately not needing to take any difficult steps.
What do I need to enter to track the parcel?
Once you decide you want to obtain the details from the Alltracking website, you are requested to get your tracking number ready.
Alltracking has a tracking service that is available 7 days a week, 12 months a year from any corner of the world.
Alltracking.com operates based on the information you are given upon parcel registration. This information is useful for our system as due to the unique combination of letters and digits we can easily get back to you with everything we know.
Alltracking is a reliable online platform for the parcel tracing process, as we can track packages and shipments from all countries of the world. Being a part of the global e-tracking system allows us to do that.
If you have the company's tracking number and request to receive information using the tracker field, you will have direct access to its location and status.
This company's tracking number can be found either on your receipt or in your mailbox among confirmation letters.
Unfortunately, the system only recognizes the special combination of letters and digits the parcel was given so in case you have no tracking number the website won’t be of much help.
Important to remember:
If you paid with cash or credit card – you must have it saved. Either as a paper receipt or email confirmation – this number is always given to customers so they could check the package with an online tracker platform.
What is the tracking number? The unique code you own from the payment procedure onwards. It is needed for the ground understanding of where the packaging or shipment is at present.
There can be a few options: the parcel can be: either in transit, delayed, or stuck in customs.
This information usually helps the customers to understand when to expect the package and what barriers it may have on the way to the destination.
Can Qatar Post track numbers be found in the global tracking system?
Qatar Post tracking numbers can be found in the global e-tracking system so the answer is positive. You can find any parcel or shipment marked with a Qatar Post label in the global tracking system.
The onscreen instructions will help you follow the procedure correctly. You can track as many parcels as you need to with the help of our well-manageable global tracking integrated system.
The tracking number is all you need to have the information to become available to you.
As Qatar Post is a part of the global tracking union, the system allows us to monitor the parcel status changes that happen immediately. If the changes are not shown, the parcel is stuck and the information will not be updated until it moves to another hub.
Alltracking makes sure the customers understand that the online platform saves time and effort because it does all the work for you. All you have to do is get your tracking number ready when you enter the website.
How can I find out where my package is?
Most of the time after the customer pays for the delivery and before the package gets delivered there is a period when people have zero clue of what is happening and where the goods are. Alltracking makes sure all of you do know.
Our online tracking service is a global platform with the most detailed information about your packages and shipments.
Once you introduce the tracking code – a one-of-a-kind combination of digits and letters - the status and the current location of the package will be displayed. Type the tracking code into the panel and submit it.
We only ask for your tracking number to complete the parcel search task. You have it as soon as your payment is finalized.
Alltracking only shows the confirmed information to you.
When the package is in the middle of the road, traveling from point A to point B, you are most likely to see the latest hub it reached. In case you do not have the tracking number, the system will not be able to assist you. The system recognizes only the unique combinations the parcels are attributed to.
Alltracking is helpful in many ways as it grants the customer the possibility to witness the changes at every step of the way, estimating the delivery at the right time.
This way you will be able to estimate the approximate delivery date.
What do I need to do to find the parcel on the Alltracking website?
Alltracking allows any customer to obtain the necessary information (the latest updates) on the package or shipment that the customer expects to be delivered.
The online platform is a superb method of receiving reliable information in the shortest time frame possible.
Alltracking makes it easy for any client to get access to the data that is stored in the global tracking system.
As the website is created for the convenience of everyone who needs to have a clue about the package location, the developers came up with the idea that would make the website both handy and effective.
For customers of any gender or age to feel relaxed and know what to do on the Alltracking website the company decides to ease up all the steps and guide clients directly to all the departments they want to visit.
The Track and Trace section – the one that will give you the answers you need to have about the status and the location of the shipment.
Get to the main page and proceed to the Track and Trace section where you will be asked to introduce the tracking number you have.
So you think you want to know details and need to have updates on your package or shipment by Qatar Post? Alltracking can help you to sort it out.
Our website allows you to get easy access to information using just the tracking number.
*A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package till it reaches its destination.
The tracking number consists of letters and digits that are specially created in the tracking system for each item that departs from one place to another.
With this electronically created combination, you can check what hub the parcel is at, find out the city where it is, and estimate the time it reaches the destination at.
Applying a separate number to each parcel helps to identify it in the best way possible. The company's tracking numbers are meant to follow the parcel until it is where it needs to go. All you have to do is enter the “Track and Trace” department on the panel at the very top and click the “Track” button. Wait until the information becomes available to you and read it through. This is what an electronic post-global system helps customers do.
Should anyone have any additional questions or unclarities, use Customer Support assistance for further communication.
Qatar Post Tracking Number Formats
Qatar Post tracking number formats can be found on paper receipts or in an email confirmation letter upon payment being processed.
The postal number format adapted in Qatar is similar to that everywhere in the world. Qatar Post number has a format of letters plus digits that is typical for the e global packaging system.
The online tracking procedure is rather simple. The only duty of the website is to find your tracking number out and get it into the system so that it gets back with a reply. The information you will receive is the most accurate and up-to-date.
This number is yours and does not coincide with any other tracking number that belongs to another package or shipment.
What does the Qatar Post tracking number look like?
Postal items are divided into two categories, and the main criterion for separation is the weight of the item: up to 2 kg – are considered small packages.
Shipments from Qatar weighing up to 2 kg may not be tracked, and EMC Qatar Post parcels and fast delivery are always registered and given a tracking number. Usually, a standard Qatar Post tracking number consists of 13 characters:
RA123456785QA - in the case of small registered parcels from Qatar weighing up to 2 kg, the first letter is always R, from the word Registered;
CD123456785QA - Qatar Post shipments or packages up to 20 kgs - always start with the letter C;
EE123456785QA - EMS fast delivery starts with the letter E.
In the structure of tracking numbers, by the international UPU format, letters and numbers have a semantic meaning:
The first letter R/C/E – indicates the type of shipment.
Any Qatar Post tracking number that starts with the letter R (Registered) is given to a registered small parcel;
23456785 - this digital series ensures the uniqueness of the number;
QA – stands for the country that provides postal services.
* A tracking number is a specific number assigned to each parcel just before being shipped.
This number works as a unique ID code and allows people to follow and track their package till it reaches its destination.
Our online platform is a great search engine for those customers who want to know the latest updates, the current status and the location of the package until it reaches its final destination.
Alltracking is an easy website to navigate. Most informational departments are placed on the panels on the main page.
The block you will definitely need is “Track and Trace”. Click on it right on the upper panel and track your parcel using just a USPS code.
Alltracking system is integrated with the global parcel tracking service that can track any goods you send via post from Qatar with Qatar Post.
The unique combintion of letters and digits is needed to give the customers all the existing parcel-related information collected from various sourses.
So when you enter the “Track and Trace” page and introduce the tracking number that you have printed on your receipt or confirmation letter in your email – the next step is to click Track button and collect the given info.
This displayed information will tell you where exactly the parcel is at and the current status of the shipment.
Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.
If you consider your parcel lost or stolen on the way, address your concerns in written form or by dialing the number of the Customer Service team representatives.
Qatar Post is all about customer satisfaction. The ratings show that the main priority is the people and they appreciate it fully.
So it is fair to mention that Qatar Post will go the extra mile to make sure the packages are collected, processed, and delivered on time.
Alltracking in its turn will offer the information from the server and show it to you as soon as it appears.
Everyone who enters Alltracking.com will be asked to enter numbers and digits known as tracking codes to have the basic parcel information available for their convenience.
Qatar Post is a fast reliable post service that operates within the global e-tracking unit.
Because Qatar Post works with customers and parcels daily, the Customer Service team has to update information as soon as the package or shipment reaches any hub or changes status.
In case the website keeps the information without any updates you have a full right to ask for additional details. Do this via email enclosing the tracking number you have so the status of the package can be checked.
The package you request the information for will be checked by our Customer Service team who are constantly monitoring all the changes that parcels may have. If we can help you, we will. You can also contact the delivery company for more updates.
Qatar Post has both Local and International tracking departments – one for packages that stay in the country, the other one for the rest of the world where the parcel needs to get to.
If you sense there might be anything wrong with the parcel we strongly recommend you to contact the team for explanations.
Qatar Post can offer you detailed information regarding your item. The order tracking system is precise and works well for the benefit of the company and the customers.
Track and Trace System in Qatar
Qatar Post's Track and Trace system is easy and the customers understand how to track parcels well.
The national postal service provider delivers express and EMS mail and parcels across Austria and internationally.
What is Qatar Post famous for? The company uses specific post technologies to give the customers access to the data that is associated with the packages and shipments that customers have unique tracking codes for.
Qatar Post packages are available in two versions:
The first option is for the tracking number to be introduced into the electronic tracking system on any tracking website like Alltracking.
It is important to note that the Qatar Post issue number can only be obtained by e-mail or from company branches upon parcel registration.
The second option, in which users must track their parcels, is to personally go to any of the post offices that are distributed in all zones or regions of the country.
In these offices, users can track their parcels or correspondence in detail. It is important to note that customers can only use the registered Qatar Post Tracking Service if they pass the registration stage on the virtual platform on the company's website.
We recommend our customers not to panic because if you cannot track the package on Alltracking website is does not necessarily mean it is lost.
Sometimes it may happen that the information is missing even though you introduced all the details that were needed.
In such case do not hesitate to contact the company you have booked the shipping with.
It doesn’t have to mean that there is anything wrong with the parcel. It may just be stuck somewhere for days. In situations like this, the information will be updated as soon as the parcel leave the place for futher travelling experience.
Lost access
If you lost access to your number or have forgotten where it is – try recovering back the email or if yo cannot do so, contact the courier company explaining the situation.
Please rememeber, that while in transit or delays the package information may not appear in the system.
If you already know it is time to ring the bell, initiate a conversation with the Qatar Post Customer Service team.
There can be several causes why the package or shipment could not reach the final destination:
Lost parcel
These cases are rare. But the parcel may be lost on the way to its final destination. If or when this happens get in touch with Qatar Post immediately.
The Qatar Customer Service team is responsible for the answers that you are seeking.
In 100% of the cases, the investigation will need to take place and the company will take the responsibility for offering you a solution. At this point, all you need to do is be patient and let the professional solve it for you.
Do not paniс if you have not received an answer straight away. It usually takes up to 48 hours to get a response from the Customer Service team if the matter is urgent. The complaints, appraisals, suggestions, and tracking number information requests can all be submitted.
If you happen to be nearby any of Qatar Post offices, you can expect to be offered information there.
Customs delay
If your package is held at customs, you have to get in contact with the courier service company that was originally in charge of your shipment.
Normally, they should be able to assist you with the customs clearing process, or even, just identifying the problem which is also an important step.
Before you get in touch with the representatives, make sure you have the tracking number to offer for the Qatar Post team to check its status.
Should one have parcel claims it is important to present them in the written form. The company never rejects claims, always making sure the customers are treated with respect.
Usually, the complaints the customers have fall into several categories.
Tracked shipments delays
Even though there is a way to track your parcel, people find a way to complain. Usually, when delays occur the Customer Service team gets most questions.
International shipping – If a package is coming from overseas (other countries), it is safe to assume that delivery may take longer than usual.
Weather conditions or traffic – It is not so rare that during busy periods, such as holidays, or heavy snow, the parcel would take longer to arrive at its destination.
In case you didn’t find the information satisfactory and you want to get into more details about the parcel – you can contact the Customer Service representatives to offer you the additional information that could be useful and calm you down.
Returned tracked items
You can complain about any tracked item and if it is the post service fault, they will be held responsible.
For instance, at Qatar Post, when delivery of an article cannot be completed, the item is either returned to the sender or returned to the Mail Redistribution Centre.
If you found it wrong, check with the representatives of the company what happened and why.
It is clear that if you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, Qatar Post cannot be held responsible for it. In most of the other cases, Qatar Post will investigate the case and refund you.
Damaged tracked parcels
Customers get extremely emotional about damaged items. And it is justified. But if this happened to you, you need to get in contact with the seller as soon as possible. (this is for those who purchased an item online that was later on sent with Qatar Post).
The seller will discuss the issue with the original sender – which in this case is Qatar Post.
In this case, the seller is responsible for the condition of the items when you receive them. If the item is damaged you can enclose pictures, and put it all in writing, ideally in an email that you need to send to the seller. The seller then will investigate what happened with Qatar Post and either refund you or give you a substitute product.
Prohibited goods
As Qatar has many restrictions, make sure the goods that you want to send or expect to be delivered are not prohibited in Qatar.
Sometimes the customs have all the right to confiscate the prohibited goods when they reach the country. It is only your responsibility to make sure the package or shipment consists of the items that can enter the country of destination.
In case this happens, contact the Customer Service team for clarifications and they can advise you what to do.
An important notification, the Post service company does not solve this issue for you. But it can give you ideas and offer possible solutions. Also, it is important to mention that taxes and additional costs may be applied to a certain category of goods by customs at the border.
Ground information about Qatar Post
Qatar Post was created a long time ago and started as a small not too known enterprise that was only engaged in a limited amount of postal operations to other countries. But due to great ambition and the support of customers, the company was expanded to what you know it to be now.
Today, this company represents a huge part of the history of the country and its people due to its social influence in the field of communications and technological development throughout the years of providing services to the whole country.
Branches and locations
Today, Qatar Post operates 23 post offices (16 of which have post boxes) in a modern and open format. The key locations are around the central areas of Qatar.
Qatar Post operates the largest Automotive Fleet in the country for delivery service purposes, which includes a wide range of vehicles from motorcycles to large trucks, allowing us to serve the entire country in a timely and professional manner.
The History of Qatar Post
Qatar Post, a company founded in 1950 as the General Postal Corporation, has an emotional attachment to the people of this country and has been at the center of the Ministry of Transport and Communications since 2013. It is the national exclusive postal service provider in Qatar.
When the first post office opened in Doha in 1950, it used British stamps, but in rupee denominations and with the name of the country - "Qatar", reprinted in English.
In 1963, the General Postal Corporation sent only three direct mails to other countries, but there are now more than a hundred direct mails covering the whole world. More than 130 street mailboxes have been installed throughout the country, from which mail is collected daily.
In 1988, the iconic General Post Office building, located in the center of the world-famous Corniche, was opened for business.
In 2014, Qatar Post embarked on a sweeping transformation program that aims to transform Qatar Post into a high-performing, digital post office for the 21st century by expanding its service portfolio and customer experience, building best-in-class postal operations, and expanding organizational capabilities.
Interesting historical facts
- In 1963, Qatar Post only sent three direct mails to other countries, but there are now over 100 direct mails worldwide. More than 130 street mailboxes have been installed throughout the country, from which mail is collected daily.
- Over the past few years, Qatar Post has consistently proven its operational excellence and is well-positioned to extend its current offering to all major organizations.
2018 was a landmark year for Qatar Post, not only with ISO 9001, 14001, and 18001 certifications for quality, environment, health, and safety management, but the UPU, the global governing body for all postal administrations, recognized Qatar Post as the world's second post office with the highest performance.
- According to the official website of Qatar Post, the delivery time for international parcels and mail is approximately 7-10 days. It may be less or it may be more, depending on the country of destination.
Qatar Post Customer Service:
Telephone number:+ 974 44464000
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Official website
https://qatarpost.qa/ -
Provider’s phone number
+ 974 44464000 -
File a claim or find a package
Email: [email protected]
Use the email address [email protected] to send claims, questions and suggestions. The email second email address, listed below also accepts claims.
