The Polish Post
Poland
Poczta Polska is also known as Poland Post, the official national mail forwarding authority.
Founded years ago but still going strong to this day it performs all the main functions of a telecom operator.
The organization is commercial, providing services to individuals and legal entities.
Poczta Polska tracking packages and shipments
Poczta Polska has a reputation as a company with great logistics potential. The tracking process is stable, consisting of regular steps that take the customers to the Track and Trace page on the Alltracking website where all the information is being offered.
You can easily track any postal shipment with the Alltracking website which guarantees you straightforward information about your package.
Poczta Polska is a reliable postal service company in Poland that delivers parcels of any kind to any part of the world.
When the company takes care of customers’ parcels and sends them overseas, the tracking number is always assigned for everyone’s convenience.
Alltracking grants you trustworthy information related to shipments and packages when you enter a tracking number on our online platform.
Alltracking.com will do the job of providing the information regarding your delivery by visiting our website, introducing the tracking number, and connecting to the world's database.
With Alltracking.com the service is less complicated due to the fact that no need to log in or enter any personal information about your package as the platform has a built-in automatic recognition system that determines which courier your tracking number belongs to.
The information you want to receive then will be automatically displayed on your screen.
You will get the location and the status of your parcel immediately not needing to take any difficult steps.
What do I need to enter to track the parcel?
For those customers who want to track their parcels (as many as they have), you can do it on the official Alltracking website. The upper panel on the main page will display all the sections you may be interested in.
It is easy to detect the department you need to reach – just click and get redirected.
All the information you need to give us to get the status of your parcel and the location is a tracking number.
Alltracking can track packages and shipments on its website with the help of this combination of characters.
If you introduce the tracking number that is requested in the tracker field, you will receive detailed information about the parcel and its current status. Just like it was mentioned above, the unique code is everything you need at this point.
For those customers who do not know where to find the company's tracking number, try to remember the method of payment you performed.
If you paid with cash or credit card – you should have a receipt with the tracking number on it. The confirmation number can also be found in your email if you choose an online payment method.
The tracking number will give you an understanding of where the packaging is at this very moment.
For example, the parcel can be: either in transit, delayed, or stuck in customs. This information usually helps the customers to understand when to expect the package and what barriers it may have on the way to the destination.
Can Poland Post track numbers be found in the global tracking system?
Surely Polish tracking system is similar to the tracking system that is well-known all around the globe.
You can track packages and shipments by Polish postal company globally via our Alltracking global tracking system, follow the onscreen instructions and you will be able to track as many parcels as you expect, you will find your tracking numbers on items you have purchased online that use a courier.
As Poczta Polska is one of the oldest and the most experienced logistics companies in the world, being as well as that a part of the global tracking union, the system allows monitoring the parcel status changes that happen immediately.
How can I find out where my package is?
Poczta Polska will respond to your request in the information-seeking process when you use the code given by the company on our website in the Track and Trace section.
Alltracking made it effortless for anyone to track packages and shipments on its website with the help of just a combination of characters that you are given upon purchase.
Alltracking gives you a wide source of information if you introduce the tracking code into the panel and submit it.
Our online service only requires your tracking number that you should have after the payment was finalized.
Alltracking is a secured highly professional method of finding detailed information that you cannot get access to without a special service.
This tracking packages and shipments website grants the customer the possibility to witness the changes at every step of the way, estimating the delivery at the right time.
What do I need to do to find the parcel on Alltracking website?
All the steps you need to perform on our website are simple:
- enter the postal identifier in the field with the icon,
- click on the Track the Package button,
- find out where your package is and its current status.
The information we provide will include the hub where the package is, the time and date – and most importantly, the destination and approximate time it will get there.
What is a tracking number – Poczta Polska?
Poczta Polska offers the tracking number to any customers that send their parcel internationally.
If Poczta Polska is the company that has a 95% client satisfaction rating, there surely is a good enough reason for it.
The parcels assigned with a tracking number by Poczta Polska can be tracked from any part of the world by any customer.
You can track any package or shipment by Poczta Polska on Alltracking.com only having a track number.
*A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package till it reaches its destination.
With this unique combination of letters and numbers, you can easily find out where the parcel is while in different hubs in various cities and when it will depart to reach the destination.
Giving each parcel its separate number helps to identify it in the best way possib
The company's tracking numbers are meant to help you follow the order through from the departure point to the destination point without any second-guessing and doubts.
You enter the Track and Trace section, introduce the special combination you have, and have the information displayed to you. This is what the electronic post-global system helps customers do.
Poczta Polska Tracking Number Formats
Tracking number formats can vary depending on the type of shipment or package. But generally, when the package needs to be sent overseas it will be assigned a specific code, known as a tracking number.
This number is yours and does not coincide with any other tracking number out there.
The format of Poczta Polska tracking number is 2 letters, 9 digits, and 2 letters at the back of the row.
This combination of 13 digits is what you need to have when you enter the Alltracking website for the "track and trace" procedure.
What does Poczta Polska tracking number look like?
Parcels and courier deliveries are always assigned a tracking number when traveling internationally.
The assigned format of the Poland Post looks like this:
RA123456785PL - for registered small packages from Poland up to 2 kg, the first letter is always R, from the word Registered;
CD123456785PL - the tracking number of the Poland Post parcel weighing up to 20 kg always starts with the letter C;
EE123456785PL - EMS fast shipping starts with E.
The letter R indicates that the small package is registered, the letter C will be for the parcel type, and EMS mail begins with the Latin E.
The numbers guarantee the uniqueness of the number.
But the last letters determine the country of the postal service from where the parcel was sent. In our case, PL stands for Poland.
* A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package all the way.
Most of the time the postal or logistics company will inform you of all the updates that the parcel may come across within 24 hours.
Alltracking will make sure the customers know of all the changes as they are displayed in the system and as a result on the Alltracking website.
If you enter the main page of the Alltracking website you will see the upper panel with a few buttons to click on.
The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.
Alltracking system is integrated with the global parcel tracking service that can track any goods you send via post from Poland with Poczta Polska so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.
Then enter the given code into the field and click the Track button.
The next thing you know the information regarding your package or shipment will be displayed on your screen.
Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.
Poczta Polska is the European logistics and postal enterprise with the highest customer satisfaction rating of all.
It is not difficult to track and trace your package with the help of the Alltracking e-tracking system.
You are one step away from the information on the status and location of your parcel. But you need a tracking number for it. Find it on your paper receipt or in your email confirmation.
The most important combination of digits and letters you possess is everything you need to have to know where your parcel is.
Poczta Polska has a transparent tracking service and the information present on the website is corrected before being completed.
Most websites will allow you to enter the given number into their Tracking System finder but in case the website does not provide this information directly, you can contact the Customer Support team and request additional details.
The package you request the information for will be checked by our Customer Service team, who are constantly monitoring all the changes that take place.
The Local or International Tracking department deal with lost/delayed or damaged packages.
If you think this can be so, do not hesitate to contact the team for specifications.
The order tracking process is a standard procedure that requires dedication and much involvement from the postal and logistics team.
Alltracking in its turn will put all the effort into offering you the most up-to-date information we have in the system.
If you are wondering how to find the tracking number and have no clue where to search, read below.
The website is easy to understand and follow.
Track and Trace System in Poland
Poland is known for serving customers with the best solutions and giving the most reasonable tracking conditions.
Poczta Polska uses specific post technologies to give the customers access to the data that is associated with the packages and shipments that customers have unique tracking codes for.
This industry-specific and user-friendly information technology is for our post and freight tracking systems. That is why the parcels that Poczta Polska tracks are easy to monitor anywhere in the world.
Poczta Polska guarantees the most relevant information because it is:
-A part of a reliable online global tracking system that is available 24/7
-Has integrated electronic invoices and statements
-Offers access to comprehensive reports as required by tracking websites to offer customers appropriate information.
Poczta Polska track and trace system is available for you to access 24 hours a day, 7 days a week and Alltracking generously provides the accumulated data from the Poczta Polska database for your convenience.
This allows you to monitor the progress of any time of order to delivery end.
Do not hesitate to take advantage of the capabilities the system offers.
There can be numerous reasons for the non-trackage of the parcel you need information for.
But before any panic starts, customers are advised to consider it being stuck in transit.
This means that the status of the package has not moved in a long time and there is no news that the tracking website can share.
After any significant changes happen, the status of the parcel upgrades accordingly. But if you do not see it immediately do not consider the package lost – it can just be temporarily delayed.
The parcel that did not get to Poland can still be found so we recommend the customer not to panic before there is a real reason for it.
But still, we must inform everyone of the most unpleasant cases that can occur.
The parcel may be lost on the way to the final destination. These cases are rare but they do exist.
In case this happens please contact the Poczta Polska Customer Service team for further assistance.
The investigation will need to take place and the company will take the responsibility of offering you a solution.
Please note that you will be asked to offer information that will help to investigate the case.
It usually takes up to 48 hours to get a response from the Customer Service team.
The complaints, appraisals, suggestions, track number information requests and can be submitted.
But the lost parcel is not the only possible variant here. The parcel can also be stuck in transit, the goods can be stuck at customs, and delayed for any reason at all.
The Customer Service team will be able to provide you with all the answers you need. Keep an eye on their reply.
If you have claims that need to be sorted out, no one will ever stop you from sending them and asking for an investigation.
Whether you want to complain or have any suggestions, you are free to contact the Customer Service team at Poczta Polska.
Usually, customers have the following claims that the Customer Service team deals with:
1) Tracked packages that did not reach the destination
At Poczta Polska, when delivery of an article cannot be completed, the item is either returned to the sender or returned to the Mail Redistribution Centre.
If you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, Poczta Polska cannot be held responsible for it. In most of the other cases, the Polish delivery company will investigate the case and refund you.
2) Damaged tracked parcels
If the item arrives damaged, the first thing you need to do is get in contact with the seller as soon as possible. (this is for those who purchased an item online that was later on sent with Poczta Polska).
The seller will discuss the issue with the respective post company. In this case, the seller is responsible for the condition of the items when you receive them.
If the item is damaged you can attach pictures, and send an email, that you need to send to the seller. The seller then will investigate what happened with Poczta Polska and either refund you or give you a substitute product.
3) Confiscated tracked items
Polish companies engaged in delivery may still have packages delayed for reasons beyond their control even if they are super professional in what they do.
If a package contains a prohibited item when entering Poland or another country (if the package originates from Poland and goes abroad), then it will most likely be confiscated at customs by officials).
Ground information about Poczta Polska
Poczta Polska is the Poland Post, the official national mail forwarding authority. It was founded in 1918 in Warsaw, and to this day it performs all the main functions of a telecom operator.
The company cooperates with other cargo delivery companies, issues stamps, organizes postal services within Poland and internationally and conducts financial transactions.
The company also takes care of courier delivery and many other basic tasks of the state postal company.
Branches and locations
There are more than 7,000 subsidiaries throughout the country, controlled by the central office in Warsaw.
In total, the company has more than 80 thousand employees. Most branches are located in the capital city and in its suburbs.
The history of Pozcta Polska
Poland Post (Poczta Polska) is a company with more than 460 years of tradition, the largest operator in the domestic market in the field of communications, parcels, courier services and logistics, as well as the national postal operator, which is used by more than 90% of Poles.
The basis for the postal organization was the trading postal service, which derived from the merchants' need to communicate on commercial matters.
These merchants were from Germany, and later on also from Italy, therefore most active relationships were maintained with them. In the 14th and 15th centuries, Krakow was communicating with German towns through messengers, who were remunerated by commercial confraternities.
Most important historical events:
- 1928 – the government-owned enterprise Polish Post, Telegraph and Telephone (pol. Polska Poczta, Telegraf i Telefon) was created
- 1991'– a section providing telecommunication services was separated from the state organizational unit Polish Post, Telegraph and Telephone and Polish Telecommunications (pol. Telekomunikacja Polska) was created.
- 1 January 2006 – Polish Post introduced the cash-on-delivery services, at the same time resigning from linking the cash-on-delivery service with other services (letters, parcels).
- 1 January 2010 – the Polish Post introduced the "E-PARCEL" service
- June 2014 – Polish Post launches ecommerce.poczta-polska.pl platform – a place of comprehensive support for customers conducting business on the Internet.
Interesting historical facts
- Recently, Poczta Polska took first place in the Rzeczpospolita ranking in the category of the most valuable Polish brands operating in the service sector.
- In 2020, the Polish Post became the winner of the TOP Marka competition, taking first place in the category of courier companies.
Poczta Polska Customer Service:
Telephone number 801333444 (landline) or (+48) 438 420 600 for mobile and international calls.
Email: [email protected]
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Official website
http://www.poczta-polska.pl/ -
Provider’s phone number
801333444 (landline) or (+48) 438 420 600 for mobile and international calls. -
File a claim or find a package
Email: [email protected]
Use the email address below to contact the team regarding the existing claims.
