Thailand Post Co., Ltd
Thailand
Thailand Post (THP) (Thai: ไปรษณีย์ไทย, RTGS: Praisani Thai), is a government-controlled mail and supply organization. It is a member of the cooperative EMS community, thanks to which it has the freedom to transact parcels from the country.
It is also part of the International Postal Convention and operates by its regulations.
The company is constantly expanding and modernizing, entering into cooperation with new countries. The service has a head center and a large number of branches in the form of branches and post offices.
Thailand Post tracking packages and shipments
Thailand Post is the postal and logistics services provider in the territory of Thailand which is well known for delivering parcels from Thailand to anywhere in the world.
Thailand Post Tracking System is available 24/7 with regular updates that the customers can rely on and consider a reliable source of information.
Alltracking made sure all the packages and shipments marked Thailand Post could be detected no matter where they are.
You can easily track any postal shipment with the Alltracking website which guarantees you straightforward information about your package.
Thailand Post is a company with a logistics target that delivers parcels of any kind to any part of the world. When the company takes care of customers’ parcels and sends them overseas, the tracking number is always assigned for everyone’s convenience.
Our website surely will offer you transparent information related to shipments and packages when you enter a tracking number on our online platform.
Alltracking.com will do the job of providing the information regarding your delivery by visiting our website, introducing the tracking number, and connecting to the world's database.
With Alltracking.com the service is less complicated because there is no need to log in or enter any personal information about your package as the platform has a built-in automatic recognition system that determines which courier your tracking number belongs to.
The information you want to receive then will be automatically displayed on your screen
You will get the location and the status of your parcel immediately not needing to take any difficult steps.
What do I need to enter to track the parcel?
When you are 100% sure you want to track packages and shipments you enter our website and follow the steps indicated there.
Thailand Post offers postal updates through the server that can be accessed by customers from any corner of the world.
Alltracking is the website that can guarantee you the status and location of the package or shipment that you are expecting to get delivered.
All the information you need to give us is the number that is requested in the tracker field, and you will receive detailed information about the parcel and its current status.
Just like it was mentioned above, the tracking code is everything you need at this point.
For those customers who do not know where to find the tracking number, try to remember the method of payment you performed.
If you paid with cash or credit card – you should have a receipt with the tracking number on it. The confirmation number can also be found in your email if you chose an online payment method.
The tracking number will give you an understanding of where the packaging is at this very moment. For example, the parcel can be: either in transit, delayed, or stuck in customs. This information usually helps the customers to understand when to expect the package and what barriers it may have on the way to the destination.
Can Thailand Post track numbers be found in the global tracking system?
Thailand Post is responsible for all the deliveries on the territory of Thailand and outside of it before it reaches the final destination departing from the country.
The tracking numbers that companies assign to parcels that travel abroad can be identified on any tracker website that has access to the universal tracking database.
You can track Thailand Post globally via our Alltracking online platform where you will be able to track as many parcels as you expect, you will find your tracking numbers on items you have purchased online that use a courier.
As Thailand Post is one of the oldest and the most experienced logistics companies in the world, being as well as a part of the global tracking union, the system allows customers to monitor the parcel status changes that happen immediately.
How can I find out where my package is?
To track and trace packages and shipments from Thailand one has to have a tracking number that will be useful at all stages of the tracking process.
No matter where you are and what time of the day it is Alltracking will allow you to introduce the tracking code to find the information that you need to know.
Our tracking platform made it seem effortless for anyone to track packages and shipments on its website with the help of just a combination of characters that you are given upon purchase.
Alltracking gives you a wide source of information if you introduce the tracking code into the panel and submit it. Our online service only requires the company's tracking number (that you have after the payment was finalized).
Alltracking is a secured highly professional method of finding detailed information that you cannot get access to without a special service.
This tracking packages and shipments website grants the customer the possibility to witness the changes at every step of the way, estimating the delivery at the right time.
What do I need to do to find the parcel on the Alltracking website?
Alltracking will make sure your parcel is found in the system no matter when you try to get hold of it.
Alltracking website is a respectable online platform for customers who are dealing with parcels and packages as well as goods deliveries from all around the world.
The basic knowledge of how we operate will help you to get the updates you need.
All the steps you need to perform on our website are simple:
- enter the postal identifier in the field with the icon,
- click on the Track the Package button,
- find out where your package is and its current status.
The information we provide will include the hub where the package is, the time and date – and most importantly the destination and approximate time it will get there.
What is a tracking number – Thailand Post?
Thailand Post has tracking numbers that resemble the typical tracking number combination but have the country abbreviation in it.
Thailand Post packages have a similar tracking number to standard tracking numbers that are assigned to parcels that leave a country to travel abroad.
You can track any Thailand Post package or shipment on Alltracking.com only having a tracking number.
This is not all – you can track as many packages on our website on the same day as you wish. Neither we nor Thailand Post will limit you.
*A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package till it reaches its destination.
With this unique combination of letters and numbers, you can easily find out where the parcel is while in different hubs in various cities and when it will depart to reach the destination.
Giving each parcel its separate number helps to identify it in the best way possible.
The company's tracking numbers are meant to help you follow the order through from the departure point to the destination point without any second-guessing and doubts. You enter the Track and Trace section, introduce the special combination you have, and have the information displayed to you. This is what an electronic post-global system helps customers do.
Thailand Post Tracking Number Formats
Thailand Post has a tracking number that consists of letters and digits that have their meaning.
Every combination on the receipt and the parcel assigned by Thailand Post is specific and unique.
To track your parcel online, the system will ask you to introduce the tracking number you were given upon the parcel registration. This number is yours and does not coincide with any other tracking number out there.
The format is 2 letters, 9 digits, and 2 letters at the back of the row indicating the country. The last two letters represent the country.
What does the Thailand Post tracking number look like?
Parcels and courier delivery are sent with a Thailand Post tracking number, by which you can see how the package is moving. The sender may not register small packages and letters, then he will not have a tracking number.
The international postal identifier consists of an alphanumeric series:
RA123456785TH - for registered small packages from Thailand up to 2 kg, the first letter is always R, from the word Registered;
CD123456785TH - the tracking number for a Thailand Post parcel weighing up to 20 kg always starts with the letter C;
EE123456785TH - EMS fast shipping starts with E.
The 13-digit track number is encrypted: the type of departure in the first letter, and the uniqueness of the number is confirmed by the second letter and all numbers.
* A tracking number is a specific number assigned to each parcel just before being shipped.
This number works as a unique ID code and allows people to follow and track their package all the way.
Alltracking helps customers track and trace their packages and shipments from any part of the world.
When you enter the combination of letters and digits you are most likely to find the updates immediately. Our online system offers them every 24 hours with tiny exceptions when the parcel has not reached the hub yet.
But let us tell you that no matter if it is your first ever package to track or the fifth, it is equally easy to do it.
Do not panic if you have not done it previously. Alltracking made is so simple for anyone involved in the tracking process.
If you enter the main page of Alltracking website you will see the upper panel with a few button to clickm on.
The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.
AllTracking system is integrated with the global parcel tracking service that can track any goods you send via post from Thailand with Thailand Post so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.
Then enter the given code into the field and click Track button.
The next thing you know the informaton regarding your package or shipment will be displayed on your screen.
Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.
Thailand Post has a standard way of offering customers information updates. You are being given a tracking code which you can use on the company’s website or this website here. The only difference is that the website’s “check your parcel status” procedure is far more complicated.
It is not difficult to track and trace your package with the help of the Alltracking e system.
You are one step away from the information on the status and location of your parcel. But you need a tracking number for it. Find it on your paper receipt or in your email confirmation.
The most important combination of digits and letters you possess is everything you need to have to know where your parcel is.
The company has a transparent tracking service and the information present on the website is corrected before being completed.
Most websites will allow you to enter the given number into their Tracking System finder, but in case the website does not provide this information directly, you can contact the Customer Service team and request additional details.
The package you request the information for will be checked by our Customer Service team, who are constantly monitoring all the changes that parcels may overgo.
The Local or International Tracking department deal with lost/delayed or damaged packages.
If you think this can happen to you, do not hesitate to contact the team for specifications.
If you are wondering how to find the tracking number and have no clue where to search, read below.
The website is easy to understand and follow.
Track and Trace System in Thailand
Packages sent and delivered by Thailand Post are usually monitored within the system. They can be analyzed by the company itself or by enterprises like Alltracking.
Thailand Post uses specific post technologies to give the customers access to the data that is associated with the packages and shipments that customers have unique tracking codes for.
This industry-specific and user-friendly information technology is for our post and freight tracking systems. That is why the parcels that Thailand Post tracks are easy to monitor anywhere in the world.
Thailand Post is a great logistics partner for any tracking website because it is:
- A part of a reliable online global tracking system that is available 24/7
- Has integrated electronic invoices and statements
- Offers access to comprehensive reports as required by tracking websites to offer customers appropriate information.
Thailand Post track and trace system is available for you to access 24 hours a day, 7 days a week and Alltracking generously provides the accumulated data from the Thailand Post database for your convenience.
This allows you to monitor the progress of any time of order to delivery end.
Do not hesitate to take advantage of the capabilities the system offers.
It can happen that the data is missing from the system. The customers usually see it as a bad sign.
If you cannot explain the absense of information – think of it as of a delay that will eventually be successful and the status will be shown after the package reaches a certain location.
Most of the time customers panic when the information is not being updated but we have to admit there can be a reason that is rather convincing.
There can be numerous explainations for the non-trackage of the parcel you need information for.
But before any panic starts, customers are adviced to consider it being stuck in transit. This means that the status of the package has not moved in a long time and there is no news that the tracking website can share.
After any significant changes take place, the status of the parcel will be updated accordingly. But if you do not see it straight away, do not consider the package lost – it can just be temporarily delayed.
Though many may consider that Thailand Post may have hundreds of packages daily and it is hard to take care of all of them, it is not true. The company is experienced and does the job well.
Thailand Post takes very good care of the parcels as the trust rating is too high to let anyone down. Even though most cases are successful, this cannot be 100% of the cases. Issues happen.
From time to time this can happen to anyone.
Thailand Post employees are usually very attentive and caring when it comes to all the actions that need to be done, going the extra mile for the customers to be satisfied but 100% of cases simply cannot always be successful.
The parcel may be lost on the way to the final destination. These cases are rare but they do exist.
In case this happens, contact the Thailand Post Customer Service team for further assistance. The investigation will need to take place and the company will offer you a solution.
Please note that you will be asked to offer information that will help to investigate the case.
It usually takes up to 48 hours to get a response from the Customer Service team. The complaints, appraisals, suggestions, and tracking number information requests can all be submitted.
But the lost parcel is not the only possible variant here. The parcel can also be stuck in transit, the goods can be stuck at customs, and delayed for any reason at all.
The Customer Service team will be able to provide you with all the answers you need. Keep an eye on their reply.
Thailand Post seems to have one of the best Customer Service teams that are capable of dealing with any type of request and issue.
Whether you want to complain or have any suggestions, you are free to contact the Customer Service team at Thailand Post. Usually, customers have the following claims that the Customer Service team deals with:
1) Tracked packages that did not reach the destination
At Thailand Post, when delivery of an article cannot be completed, the item is either returned to the sender or returned to the Mail Redistribution Centre.
If you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, Thailand Post cannot be held responsible for it. In most of the other cases, the delivery company will investigate the case and refund you.
2) Damaged tracked parcels
If the item arrives damaged, the first thing you need to do is get in contact with the seller as soon as possible. (this is for those who purchased an item online that was later on sent with Thailand Post).
The seller will discuss the issue with the respective post company. In this case, the seller is responsible for the condition of the items when you receive them.
If the item is damaged, you can attach pictures, and put it all in writing, ideally in an email that you need to send to the seller. The seller then will investigate what happened with Thailand Post and either refund you or give you a substitute product.
3) Confiscated tracked items
Companies from Thailand that are engaged in delivery may still have packages delayed for reasons beyond their control even if they are super professional in what they do.
If a package contains a prohibited item when entering Thailand or another country (if the package originates from Thailand and goes abroad), then it will most likely be confiscated at customs by officials).
Ground information about Thailand Post
Thailand Post has been part of the Thailand Communications Authority since 2003, it is a company run by the state of Thailand that offers postal services in the country, and they have over 120 years of tradition.
It started as a telegraph department and now offers merchandise delivery, and national and international shipping, including Speed Post Thailand, an EMS service that provides 24-hour domestic delivery.
Branches and locations
Thailand Post has 19 logistics centers and 1300 post offices nationwide. Logistics centers are located in major cities.
The History of Thailand Post
Thailand Post began its history many years ago when the first branch of the postal service was opened.
In 2003, as a result of the privatization of the State Administration of Communications of Thailand, two companies Thai Post Co.Ltd and CAT Telecom Public Co.Ltd were formed, which operate very efficiently.
The Post and Telegraph Office was first established in 1883 by King Rama V. Its first post office was in a large building by the Chao Phraya River, on the north side of the Ong-Ang Canal.
In 1898, by merging with the Telegraph Department, its name was changed to "Department of Mail and Telegraph".
The department was abolished in 1977 and the country's mailing and telegraphing directions were taken care of by the new government-owned company, "The Communications Authority of Thailand" (CAT).
In 2003, the government separated the communications sector into two companies, "Thailand Post" and "CAT Telecom".
Interesting facts about Thailand Post
- Thailand post offices are open Monday to Friday from 8:00 am to 4:00 pm. It's 4:30 by law, but if you want to be visited, don't show up just before closing.
They do not work on weekends, so it must be added to the number of days on which your package will arrive, this is in large cities, and rural areas, offices do not follow the established schedule, closing even earlier due to low demand from customers who keep up with the times.
- Delivery time by Thailand Post is negotiable. Although its Speed Post Thailand system is very good, it takes about 3 days to deliver a parcel in rural areas, and it takes about 7 working days to receive a national parcel without this service.
The service itself is reliable; the rate of loss and damage to parcels is comparable to other large, world-famous companies.
Thailand Post Customer Service:
Telephone :(country code) + 2982 8222
Email: [email protected]
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Official website
https://www.thailandpost.co.th/ -
Provider’s phone number
+(country code) 2982 8222 -
File a claim or find a package
Email: [email protected]
Fill in the form online https://www.thailandpost.co.th/un/form/complaints/?form_id=3 or use the official Customer Service email address to send a claim.
