Compania Nationala Posta Romana S.A
Romania
Romania has a system of all postal services. Posta Romana is the only postal service provider in Romania. Posta Romana (Romanian Post) was founded in 1862, Posta Romana offers a wide range of services in the country and is the only universal service company in Romania.
Posta Romana tracking packages and shipments
Posta Romana creates an extremely important layer of services that covers the whole country. The postal service domain is dominated by a company that is engaged in logistics and postal activities.
Posta Romana responds to customers' needs in the provision of postal services locally and internationally. As there is no competition, the company tries to cope with the amount of work it has. Posta Romana is a part of the Universal Postal Union which means that all the data is sent and delivered via an online e-tracking system.
With the Posta Romana parcel tracking system, you can track the shipment with incredible ease, since the service notifies the user even about the passage of customs, including possible duties that will follow to pay.
With the assistance from Alltracking website, you can easily track your parcel marked Posta Romana. In just a couple of seconds, the information will be offered to you.
Alltracking e-tracking system is a part of the global tracking system that allows customers to get all the information they need.
The way to get this information is to introduce your unique tracking number into the tracker field.
Posta Romana allows customers to obtain all the information they need on as many parcels as they expect.
The packages and shipments marked Posta Romana can be effortlessly recognized by the global tracking system which makes the experience with the company even more favorable.
What do I need to enter to track the parcel?
So you decided for sure you want to get details on the package or shipment you’ve sent with Posta Romana.
Alltracking can help you receive and analyze the information kept on the global tracking server.
You probably know by now that Alltracking can track any parcel from anywhere with the condition of having a tracking number assigned by the sender's postal company.
The parcel can be tracked on the Alltracking online platform with the help of a tracker panel that automatically redirects all the information to you and displays it.
As Alltracking is the e-tracking source that processes data 24/7, you can rely on the information to be up-to-date.
If you happen to introduce your special tracking number that is requested in the tracker field, you will receive detailed information about the parcel and its current status.
This status is automatically changed when the package is headed to another location.
For those customers who do not know where to find the unique tracking number, try to remember the method of payment you performed. If you have a receipt, consider finding the number on it. You can also find the tracking number in your email.
This tracking number is the secret combination of letters and digits given to you to receive so much wanted notification related to your parcel. But the status of the parcel can change from time to time.
If you happen to not see any significant changes do not panic and wait until the information is updated. For example, the parcel can be: either in transit, delayed, or stuck in customs.
What does one need to do with these details?
Usually, this helps the customers to understand when to expect the package and what barriers it may have on the way to the destination.
Can Posta Romana track numbers be found in the global tracking system?
Yes, any tracking codes assigned by Posta Romana can be found in the global e-system – tracked and traced for customers’ convenience and basic information knowledge.
As a part of the e-tracking global system, Posta Romana packages guarantee you detailed information and location identification. All the status changes are easily tracked too.
If you expect more than one shipment, you can check up to 50 packages online with the help of the Alltracking panel tracker where you will be asked to introduce the letters and digits that the system recognizes.
The e-tracking global system can identify the unique code Posta Romana assigns. This tracking number belongs to the company and the customer only and cannot be used by anyone else in the world.
With the help of the assigned track number Posta Romana items can be found anywhere.
If you chose to get the information today, please follow the onscreen instructions on the Alltracking website and you will be able to track as many parcels as you expect.
The global tracking system is almost flawless and grants the customers information that you can access within one click.
How can I find out where my package is?
Of course, the Alltracking website will make sure the customers know every detail that has been updated in the system.
Alltracking can guarantee you to be and always remain the trust-worthy website with the relevant source of information that is regularly received within the global tracking system.
Alltracking is a website that is reliable and handy. Your comfort is the result we want to get. Remember that you are just one click away from the shipment information you request.
What it takes is just to introduce the tracking code into the panel and submit it. Alltracking online service only requires the tracking number that you should have after the payment was finalized.
Whether it is written on your receipt or saved in your email – get the 13-character combination of letters and numbers, and click the “Track” button. Highly professional and strictly confidential – these are the right words to describe the Alltracking system as a part of the global tracking platform. Alltracking answers the basic question which is “Where exactly is my parcel?” and gives you a clue on when to estimate it.
Alltracking is an ideal information-detecting method for parcel and shipment identification which is available to those presenting the tracking code. This tracking packages and shipments website grants the customer the possibility to witness the changes at every step of the way, estimating the delivery time. Alltracking analyzes the data received from Posta Romana and introduces the most accurate details of the hour.
What do I need to do to find the parcel on the Alltracking website?
Posta Romana creates a specific atmosphere around it. The customers know everything they need to get from the company and the company makes sure the customers get what they expect. You can easily track any packages or shipments by Posta Romana that need to travel the distance. Most of the time this is the customers’ main concern but you have to worry about nothing. The company is reliable and has a very high trust rating.
As you may already know Alltracking can be navigated from anywhere in the world by any customer who has a tracking code. The tracking code can be found in the email confirmation letter or on the paper receipt.
Alltracking is a tracking platform for customers supported by the global post industry.
The website is offering the customer to perform 3 easy steps to get easy access to the information they require.
For the access to be granted you need to do the following:
- get the identification (a special code) written on your receipt
- introduce the special combination of letters and digits into the field, entering the “Track and Trace” department on the upper panel
- click the “track” button to finalize the processes
- get access to the data and check the status of the parcel
Usually, the website will show you the hub where the parcel or shipment is at.
If you see the hub not being changed for quite some time, consider contacting the Customer Service team for clarification.
What is a tracking number – Posta Romana?
Because Posta Romana is the major postal service provider on the territory of Romania the enterprise has to show the most relevant and effective postal and logistics activity.
Posta Romana assigns tracking numbers for every parcel that leaves the country to travel the distance.
This is an important factor for the postal industry that the tracking numbers could always be identified online as customers need to know the current location and the status of the items they send.
Being the national postal service company of Romania, the company delivers packages and shipments locally and internationally.
You can track my Posta Romana package or shipment on Alltracking.com only having a tracking number.
The tracking number can be found on the receipt upon the payment process finalization or in your mailbox.
The tracking number (track number) is a unique identifier of the shipment, with the help of which the parcel can be always tracked and easily located.
With this unique combination of letters and numbers, you can easily find out where the parcel is while in different hubs in various cities and when it will depart to reach the destination.
Giving each parcel its separate number helps to identify it in the best way possible.
The company's tracking numbers are meant to help you follow the order through from the departure point to the destination point without any second-guessing and doubts.
You enter the Track and Trace section, introduce the special combination you have, and have the information displayed to you. This is what an electronic post-global system helps customers do.
Posta Romana Tracking Number Formats
Posta Romana assigns tracking numbers every time package or shipment from Romania needs to travel abroad.
Usually, the tracking number format by Posta Romana consists of letters and numbers that are a one-of-a-kind combination.
This unique number the customer needs to enter into the specific field of our Alltracking website.
So that the number is tracked, make sure you check when you type in and the number of digits and letters you introduce. The failure to do so will lead to the absence of information, as to track your parcel online, the system will ask you to introduce the tracking number you were given upon the parcel registration. This number is yours and does not coincide with any other tracking number out there.
If you do not have it or feel like the number format is different from what you have written on your receipt, please contact the Customer Service team for additional details.
What does the Posta Romana's tracking number look like?
Postal items are of two categories and the main criterion for separation is the weight of the item: up to 2 kg - small packages, over 2 kg - parcels.
Shipments from Romania up to 2 kg can be untraceable, but parcels and fast deliveries of EMC shipments by Posta Romana are always registered and given a tracking number.
A single track number format for registered international mail has been approved.
The tracking number of Posta Romana has the same form and consists of 13 characters:
RA123456785RO - for registered small packages from Romania up to 2 kg, the first letter is always R, from the word Registered;
CD123456785RO - the tracking number of a parcel from the Romanian Post weighing up to 20 kg always starts with the letter C;
EE123456785RO - EMS fast delivery starts with E.
In the structure of the tracking number, by the international UPU format, letters and numbers have a semantic meaning:
The first letter R / C / E - indicates the type of departure. The tracking number of the Romanian Post, starting with the letter R (Registered), is assigned to registered small packages;
123456785 - this digital series ensures the uniqueness of the number;
RO - indicates the country of the postal service.
* A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package till it reaches its destination.
Whether you want to do it straight after the package left the country or later, you can get information on location and the status of the parcel if you decide to. Your tracking number is of great help to do it.
Alltracking online tracking platform for customers globally offers a limitleess access to packages and shipments information with the conditiona of having a tracking number assigned by the postal company.
Our website can guarantee you the updates received every 24 hours and transparency of all the recent changes.
The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.
AllTracking system is integrated with the global parcel tracking service that can track any goods you send via post from or to Posta Romana so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.
Then enter the given code into the field and click Track button.
The next thing you know the informaton regarding your package or shipment will be displayed on your screen.
Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.
Being the one and only, Posta Romana is a company with years of experience in the postal and logistics domain. Every package is under control – the information about it is processed and monitored online.
Posta Romana requests your unique tracking number to offer you the information about the package or shipment you expect to receive or to arrive at its final destination.
The most needed combination of digits and letters known as the tracking code is everything you need to have to know where your parcel is.
Posta Romana has a reliable tracking service and the information present on the website is corrected before being completed.
The package you request the information for will be checked by our Customer Service team who are constantly monitoring all the changes and updating the information in the system.
The Local or International Tracking department deal with lost/delayed or damaged packages.
In case you think your item may be lost, contact the Customer Service team first.
The order tracking system in Romania is being processed online. The company switched to electronic customer support a long time ago and it seems to be working properly satisfying customers for many years now. The “Track and Trace” system is freely accessed with the tracking number assigned by the team – the data within the system is transparent once you get authorized access to it – the tracking number opens that door for you. Posta Romana monitors every bit to be sure everything works flawlessly.
Track and Trace System in Romania
Many customers who may not be familiar with the type of service Posta Romana provides can ask if it is any different from the track and trace system anywhere else in the world. In reality, it is similar. Being a part of the Global Postal Union has left a significant impact and all the procedures are the same.
The Track and Trace system in Romania is based on the online approach that helps customers get hold of the information they may need to understand where the package or shipment is.
Romania is famous for being a fast and reliable post service.
Using modern post technologies offers customers access to the data that is associated with the packages and shipments that customers have unique tracking codes for.
Posta Romana is a friendly global post service that allows tracking websites like Alltracking to offer information to customers no matter where they are.
Posta Romana has several benefits that customers know of:
- Posta Romana gives the customers access to the data available 24/7
- Posta Romana has well-developed electronic invoices and statements that are sent automatically
- Posta Romana gives access to comprehensive reports as required
For your convenience, Posta Romana owns its own “track and trace system” that is stable and trustworthy.
Alltracking generously provides the accumulated data from the Posta Romana database for your convenience. This allows you to monitor the progress of any time of order to delivery end.
Many customers find themselves in confusion when they realize there is no updates once they enter Alltracking website and introduce the tracking code.
But remember , we have created this section for a reason and there can be certain conditions when the parcel stays untracked.
The main and the most important reason for it is the transit procedure that may keep ot stuck.
But we advice our customers to give it some time and then try contacting Posta Romana Customer Support team for clarifications.
When does “ stuck at customs” mean for any regular customer?
- This means that the status of the package has not moved in a long time and there is no news that the tracking website can share.
After any significant changes take place, the parcel status will be updated accordingly and displayed on your screen.
If you still have questions after the changes were updated, please send an inquiry to Customer Support team.
If there is no news yet, this doesn’t mean there won’t be any. The practise shows that information delays happen from time to time as electronic system may also fail.
Before you decide the parcel is definitely lost, consider waiting a while because there can be various reasons for lack of information in the system.
Sometimes the parcel is lost on the way to the final destination. Posta Romana delivers post professionally and such cases are really rare. But still they do exist and we need to give you the information about them.
In cases like this, you need to request assitance from the Customer Support team.
The investigation then will take place sand the company will take the resposibility offering you a solution that will satisfy you.
It is the duty of Posta Romana to offer you details and solutions.
It usually takes up to 12 hours to get a response from the Customer Support team. The complains, appraisals, suggestions, track number information requests and so on can be submitted.
You can also get the information you need in the Post office.
It is normal to have questions and when you are not happy with certain aspects of the service you pay for – it is okay to have claims. Customers may have certain parcel claims that they can address to the company. Giving it a fair judgment, most of the time the complaints the customers have fallen into a few of the following categories:
The unidentified parcels
- Posta Romana is a great reliable package and shipment service that is a part of the global post tracking union.
If the parcel task is not and cannot be completed, there must be a serious reason behind it.
For instance, the shipments that are unidentified for whatever reason – wrong address, non-existing addressee, or another significant reason, In this case the item is either returned to the sender or returned to the Post Center.
The responsibility can be totally on the sender as the address may have been printed wrong, or the shipping stick did not have a return address on it.
Sometimes the item is wrapped in an incorrect way when wrapped by the sender.
In such cases, Posta Romana cannot be held responsible for it. In most of the other cases, Posta Romana will investigate the case and refund you.
Damaged on the way
The damaged items need to be informed about as soon as they reach the final destination.
Contact the Customer Service team for a deep analysis of what happened. The best way to do it is to include pictures of the damage caused. The seller will discuss the issue with Posta Romana. In this case, the seller is responsible for the condition of the items when you receive them.
If the item is damaged you can enclose pictures, and put it all in writing, ideally in an email that you need to send to the seller.
The seller then will investigate what happened with Posta Romana and either refund you or give you a substitute product.
The non-permitted items
Customers may think the paid service allows them to send almost anything. Posta Romana has string rules and they must be considered.
Posta Romana imposes serious restrictions and prohibits certain categories of goods.
This means that when the package or shipment includes:
- Cash of any state
- Precious metals and stones
- Cultural property pieces and antiques
- Firearms
- Counterfeits of famous brands and another counterfeit
- Any goods and materials prohibited by law for shipment won’t leave the country and can be confiscated.
If you are unsure about an item, check with the Post Office about the eligibility to send it.
In any case, if you have any claims, please contact the company's Customer Service team.
Ground information about Posta Romana
Posta Romana is the only national postal operator in Romania. It is responsible for sending and receiving all postcards, money transfer services, and other payments.
This company operates in the free market of postal and press services. In parallel, other activities related to foreign trade are carried out, including supplies, medical services, social and cultural services, etc.
Branches and locations
Romanian Post is organized in 41 county post offices and two branches, respectively: Stamp Factory and Express Services Branch. There are seven regional transit centers throughout the country. Most are located in big cities in Romania.
More than 25 000 employees work for the company.
The History of Posta Romana
Posta Romana is the national postal service of Romania, which has been successfully operating since the middle of the 19th century, since 1991 it has been a public joint-stock company with more than 34 thousand employees.
The main direction of development of the postal services of this organization is an individual approach to each client, whether it be an individual or a legal entity, and the provision of the highest quality services.
This postal service has been known in Romania since the Middle Ages. It was created due to the need to extend the orders of the sovereigns to the territory they had.
The sovereigns used horses to transport mail donated by the inhabitants of the cities and villages of the country. The Charter”, allowed to recognize the postal services in the Romanian lands. This letter was written by the ruler Mircea the Elder.
A couple of centuries later, in 1850, postal stations became post offices in major cities of the country. At that time, there were only 30 postal routes with different stations and head offices in Craiova. In 1852, a private postal service was created, which was led by the Ministry of Finance.
Since then, postal services in Romania have undergone significant changes, becoming the only postal service in the country. Today, Posta Romana provides postal services to all residents of the national and international territories.
Interesting facts about Posta Romana
- 1874 – Universal Postal Union (UPU): the first Postal Congress took place in Bern, during which the Universal Postal Union was created, Romania being one of the 22 founding members of the organization.
- June 27, 1996 – Postal Services Law: Romanian Post (Posta Romana) became a national public operator.
- In 2014 Posta Română launched its own insurance company - Pošta Română Insurance Broker, a company with a distinct legal personality, authorized by the Financial Supervision Authority, with the National Company Posta Romana as its sole shareholder. Romanian Post Insurance Broker mediates " general insurance, from RCA to health policies".
Posta Romana Customer Service:
Telephone number: 021 93 93 (for calls from Romania), 021 93 93 111 (for calls from abroad)
Email: [email protected]
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Official website
http://www.posta-romana.ro/ -
Provider’s phone number
021 93 93 (for calls from Romania), 021 93 93 111 (for calls from abroad) -
File a claim or find a package
Email: [email protected]
Find out how to file a claim, fill in the form, using https://www.posta-romana.ro/en/help.html or write a letter to the email address.
