PostNL International Mail
Netherlands
PostNL International is a postal company based in the Netherlands.
The company works with national postal services and private delivery service partners to provide customers with a reliable delivery network.
The company does not only offer these services domestically but also in different countries around the world.
PostNL International tracking packages and shipments
PostNL Internationa is the major postal ad logistics enterprise on the territory of the Netherlands that deals with all sorts of posts including packages and shipments that travel long distances outside of the country.
PostNL responds to customers' needs in the provision of postal services locally and internationally. The company is a part of Universal Postal Union which means that all the data is sent and delivered via an online e-tracking system.
With the PostNL parcel tracking system, you can track the shipment with incredible ease, since the service notifies the user even about the passage of customs, including possible duties that will follow to pay.
With the assistance from Alltracking website, you can easily track your parcel marked PostNL. In just a couple of seconds, the information will be offered to you.
Alltracking e-tracking system is a part of the global tracking system that allows customers to get all the information they need.
The way to get this information is to introduce the company's tracking number into the tracker field.
PostNL allows customers to obtain all the information they need on as many parcels as they expect.
The packages and shipments marked PostNL can be effortlessly recognized by the global tracking system which makes the experience with the company even more favorable.
What do I need to enter to track the parcel?
You probably know by now that Alltracking can track any parcel from anywhere with the condition of having a tracking number assigned by the sender's postal company.
The parcel can be tracked on the Alltracking online platform with the help of a tracker panel that automatically redirects all the information to you and displays it.
As Alltracking is the e-tracking source that processes data 24/7, you can rely on the information to be up-to-date.
If you happen to introduce the company's tracking number that is requested in the tracker field, you will receive detailed information about the parcel and its current status. This status is automatically changed when the package is headed to another location.
For those customers who do not know where to find the company's tracking number, try to remember the method of payment you performed. If you have a receipt, consider finding the number on it. You can also find the tracking number in your email.
This tracking number is the secret combination of letters and digits given to you to receive so much wanted notification related to your parcel. But the status of the parcel can change from time to time.
If you happen to not see any significant changes do not panic and wait until the information is updated. For example, the parcel can be: either in transit, delayed, or stuck in customs.
What does one need to do with these details?
Usually, this helps the customers to understand when to expect the package and what barriers it may have on the way to the destination.
Can PostNL track numbers be found in the global tracking system?
PostNL assigns tracking numbers to all parcels that travel outside the country. Any package or shipment that crosses the Netherlands border can be tracked with the Alltracking platform from any corner of the world.
As a part of the e-tracking global system, PostNL packages guarantee you detailed information and location identification. All the status changes are easily tracked too.
If you expect more than one shipment, you can check up to 50 packages online with the help of the Alltracking panel tracker where you will be asked to introduce the letters and digits that the system recognizes.
The e-tracking global system can identify the unique code PostNL assigns. This tracking number belongs to the company and the customer only and cannot be used by anyone else in the world. With the help of the assigned track number PostNL items can be found anywhere.
If you chose to get the information today, please follow the onscreen instructions on the Alltracking website and you will be able to track as many parcels as you expect.
The global tracking system is almost flawless and grants the customers information that you can access within one click.
How can I find out where my package is?
Alltracking can guarantee you to be and always remain the trustworthy website with the relevant source of information that is regularly received within the global tracking system.
Alltracking is a website that is reliable and handy. Remember that you are just one click away from the shipment information you request.
What it takes is just to introduce the tracking code into the panel and submit it. Alltracking online service only requires the tracking number that you should have after the payment was finalized.
Whether it is written on your receipt or saved in your email – get the 13 character-combo ( it consists of letters and digits) and click the “Track” button. Highly professional and strictly confidential – these are the right words to describe the Alltracking system as a part of the global tracking platform.
Alltracking answers the basic question which is “Where exactly is my parcel?” and gives you a clue on when to estimate it. Alltracking is an ideal information-detecting method for parcel and shipment identification which is available to those presenting the tracking code.
This tracking packages and shipments website grants the customer the possibility to witness the changes at every step of the way, estimating the delivery time.
Alltracking analyzes the data received from PostNL and introduces the most accurate details of the hour.
What do I need to do to find the parcel on the Alltracking website?
As you may already know Alltracking can be navigated from anywhere in the world by any customer who has a tracking code. The tracking code can be found in the email confirmation letter or on the paper receipt.
Alltracking is a tracking platform for customers supported by the global post industry.
The website is offering the customer to perform 3 easy steps to get easy access to the information they require.
For the access to be granted you need to do the following:
- get the identification (the special code) written on your receipt
- introduce the special combination of letters and digits into the field, entering the “Track and Trace” department on the upper panel
- click the “track” button to finalize the processes
- get access to the data and check the status of the parcel
Usually, the website will show you the hub where the parcel or shipment is at.
If you see the hub not being changed for quite some time, consider contacting the Customer Service team for clarification.
What is a tracking number – PostNL?
PostNL International assigns tracking numbers for every parcel that leaves the country to travel the distance. This is an important factor for the postal industry that the tracking numbers could always be identified online as customers need to know the current location and the status of the items they send.
PostNL is a national postal service company in the Netherlands that delivers packages and shipments locally and internationally.
You can track my PostNL package or shipment on Alltracking.com only having a track number. The tracking number can be found on the receipt or in your mailbox.
The tracking number (track number) is a unique identifier of the shipment, with the help of which the parcel can be always tracked and easily located. The tracking number is provided by the shipping service. Bulk shipment tracking. Enter several tracking numbers to find parcels.
With this unique combination of letters and numbers, you can easily find out where the parcel is while in different hubs in various cities and when it will depart to reach the destination.
Giving each parcel its separate number helps to identify it in the best way possible.
The company's tracking numbers are meant to help you follow the order through from the departure point to the destination point without any second-guessing and doubts.
You enter the Track and Trace section, introduce the special combination you have, and have the information displayed to you. This is what e post-global system helps customers do.
PostNL Tracking Number Formats
PostNL assigns tracking numbers to all packages and shipments that need to cross the border to reach their final destination.
Usually, the tracking number format consists of letters and numbers that are a one-of-a-kind combination.
This unique number the customer needs to enter into the specific field of our Alltracking website.
So that the number is tracked, make sure you check when you type in and the number of digits and letters you introduce. The failure to do so will lead to the absence of information, as to track your parcel online, the system will ask you to introduce the tracking number you were given upon the parcel registration.
This number is yours and does not coincide with any other tracking number out there. If you do not have it or feel like the number format is different from what you have written on your receipt, please contact the Customer Service team for additional details.
What does the PostNL tracking number look like?
Postal items are of two categories and the main criterion for separation is the weight of the item: up to 2 kg - small packages, over - parcels.
Shipments from the Netherlands up to 2 kg may not be tracked, but parcels and fast delivery of EMC items are always registered by the Netherlands Post and given a tracking number.
A single track number format for registered international mail has been approved.
The PostNL track number has the same form and consists of 13 characters:
For small packages weighing up to 2 kg - Rx123456785NL;
For parcels weighing from 2 to 20 kg - Cx123456785NL;
For EMS shipments - Ex123456785NL.
In the structure of the tracking number, by the international UPU format, letters and numbers have a semantic meaning:
The first letter R / C / E - indicates the type of departure. A PostNL track number starting with the letter R (Registered) is assigned to registered small packages;
123456785 - this digital series ensures the uniqueness of the number;
NL - indicates the country of the postal service.
* A tracking number is a specific number assigned to each parcel just before being shipped.
This number works as a unique ID code and allows people to follow and track their package till it reaches its destination. Any customer needs a tracking number to be sure the parcel reaches its final destination.
Alltracking online tracking platform for customers globally offers a limitleess access to packages and shipments information with the conditiona of having a tracking number assigned by the postal company.
Our website can guarantee you the updates received every 24 hours and transparency of all the recent changes.
The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.
AllTracking system is integrated with the global parcel tracking service that can track any goods you send via post from or to BelPochta so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.
Then enter the given code into the field and click Track button.
The next thing you know the informaton regarding your package or shipment will be displayed on your screen.
Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.
PostNL International is a company with years of experience in the respective domain. Every package is under control – the information about it is processed and monitored online.
PostNL requests your unique tracking number to offer you the information about the package or shipment you expect to receive or to arrive at its final destination.
The most needed combination of digits and letters known as the tracking code is everything you need to have to know where your parcel is.
PostNL has a reliable tracking service and the information present on the website is corrected before being completed.
The package you request the information for will be checked by our Customer Service team, who are constantly monitoring all the changes and updating the information in the system.
The Local or International Tracking department deal with lost/delayed or damaged packages. In case you think your item may be lost, contact the Customer Service team first.
The “Track and Trace” system is freely accessed with the tracking number assigned by the team – the data within the system is transparent once you get authorized access to it – the tracking number opens that door for you.
PostNL staff monitor every bit to be sure everything works flawlessly.
Track and Trace System in the Netherlands
The Track and Trace system in the Netherlands is based on the online approach that helps customers get hold of the information they may need to understand where the package or shipment is. PostNL is famous for being a fast and reliable post service.
Using modern post technologies offers customers access to the data that is associated with the packages and shipments that customers have unique tracking codes for.
PostNL is a friendly global post service that allows tracking websites like Alltracking to offer information to customers no matter where they are.
PostNL has several benefits that customers know of:
- PostNL gives the customers access to the data available 24/7
- PostNL has well-developed electronic invoices and statements that are sent automatically
- PostNL gives access to comprehensive reports as required
For your convenience, PostNL owns a “track and trace system” that is stable and trustworthy.
Alltracking generously provides the accumulated data from the PostNL database for your convenience. This allows you to monitor the progress of any time of order to delivery end.
Many customers find themselves in confusion when they realize there is no updates once they enter Alltracking website and introduce the tracking code.
But remember , we have created this section for a reason and there can be certain conditions when the parcel stays untracked.
The main and the most important reason for it is the transit procedure that may keep ot stuck.
But we advice our customers to give it some time and then try contacting PostNL Customer Support team for clarifications.
When does “ stuck at customs” mean for any regular customer?
- This means that the status of the package has not moved in a long time and there is no news that the tracking website can share.
After any significant changes take place, the parcel status will be updated accordingly and displayed on your screen.
If you still have questions after the changes were updated, please send an inquiry to Customer Support team.
Before you decide the parcel is definitely lost, consider waiting a while because there can be various reasons for lack of information in the system.
Sometimes the parcel is lost on the way to the final destination. PostNL delivers post professionally and such cases are really rare. But still they do exist and we need to give you the information about them.
In cases like this, you need to request assitance from the Customer Support team.
The investigation then will take place sand the company will take the resposibility offering you a solution that will satisfy you.
It is the duty of PostNL to offer you details and solutions.
It usually takes up to 12 hours to get a response from the Customer Support team. The complains, appraisals, suggestions, track number information requests and so on can be submitted.
You can also get the information you need in the Post office.
It is normal to have questions and when you are not happy with certain aspects of the service you pay for – it is okay to have claims.
Customers may have certain parcel claims that they can address to the company.
Giving it a fair judgment, most of the time the complaints the customers have fallen into a few of the following categories:
The unidentified parcels
- PostNL is a great reliable package and shipment service that is a part of the global post tracking union.
If the parcel task is not and cannot be completed, there must be a serious reason behind it. For instance, the shipments that are unidentified for whatever reason – wrong address, non-existing addressee, or another significant reason,
the item is either returned to the sender or returned to the Post Center.
The responsibility can be totally on the sender as the address may have been printed wrong, or the shipping stick did not have a return address on it.
Sometimes the item is wrapped in an incorrect way when wrapped by the sender.
In such cases, PostNL cannot be held responsible for it. In most of the other cases, PostNL will investigate the case and refund you.
Damaged on the way
The damaged items need to be informed about as soon as they reach the final destination.
Contact the Customer Service team for a deep analysis of what happened. The best way to do it is to include pictures of the damage caused. The seller will discuss the issue with PostNL.
In this case, the seller is responsible for the condition of the items when you receive them. If the item is damaged you can enclose pictures, and put it all in writing, ideally in an email that you need to send to the seller.
The seller then will investigate what happened with PostNL and either refund you or give you a substitute product.
The non-permitted items
Customers may think the paid service allows them to send almost anything. PostNL has string rules and they must be considered.
PostNL imposes serious restrictions and prohibits certain categories of goods.
This means that when the package or shipment includes:
- Cash of any state
- Precious metals and stones
- Cultural property pieces and antiques
- Firearms
- Counterfeits of famous brands and another counterfeit
- Any goods and materials prohibited by law for shipment, they won’t leave the country and will be confiscated.
If you are unsure about an item, check with the Post Office about the eligibility to send it.
Ground information about PostNL
PostNL, formerly TNT NV, is a postal service offering package and mail delivery and e-commerce logistics solutions in several European countries.
Based in the Netherlands, it also has operations in Germany, Italy, Belgium, and the UK, among others, and is a publicly listed company on Euronext Amsterdam.
Branches and locations
PostNL is headquartered in the Netherlands.
However, there are more than 5,700 PostNL service points in the Netherlands including offices, processing centers, warehouses, parcel forwarding centers, and parcel delivery processing centers.
The history of PostNL
In January 1997, KPN, the Dutch government postal service, KPN acquired TNT Limited after the takeover was completed. The following year, KPN merged with PTT Post to form a new group called the TNT Post Group.
Subsequently, the group was listed on the stock exchanges in Amsterdam, London, Frankfurt, and New York.
Following the merger, TPG opened a European Express Center in Belgium, a road junction in the Netherlands, and acquired the French company Jet Services.
TNT Post Group changed its name to TNT in 2005 before TNT NV became a separate company and was renamed PostNL.
As such, PostNL has a strong background in logistics, shaped through a series of mergers and listings on the stock exchange itself, which is indicative of the value it has as an independent logistics solutions company.
Today, the company offers many different services, from PostNL's standard shipping service to PostNL's express delivery.
Interesting facts about PostNL
- PostNL Shipping and Tracking is currently the largest shipping company with a PostNL employer base of over 46,000 worldwide.
- People sending parcels within the EU can take advantage of the Netherlands' EU membership. This means minimum delays and maximum efficiency in the cross-border delivery of PostNL parcels within the EU.
PostNL Customer Service:
Telephone number: +31 88 868 6161, 088 225 5555
Email: [email protected], [email protected]
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Official website
http://www.postnl.post/ -
Provider’s phone number
+31 88 868 6161, 088 225 5555 -
File a claim or find a package
Email: [email protected]
Send a complaint through the chat bot on the official website. https://www.postnl.nl/en/customer-service/problems-and-complaints/file-a-complaint/
