PT Pos Indonesia (Persero)
Indonesia
Indonesia Post (Pos Indonesia) is a state-owned postal operator.
The first mention of Indonesian mail was in 1746. The organization provides a wide range of postal and non-postal services.
The mission of the company is the following:
- be useful to the nation and the state;
- be the best choice for customers;
- always strive to do everything for the good of the country;
- to provide the best service for the citizens of the country, all customers, employees, society, and shareholders.
POS Indonesia tracking packages and shipments
POS Indonesia is famous for its quick and effective postal and logistics services which are important for the company’s clients' satisfaction rating.
With the help of tracking websites the company can guarantee any customer precise straightforward information regarding any shipment or package the customer is expecting to receive.
Alltracking is a website that can give the customer the required privacy but still offers transparency in all the actions that customers perform on the website.
POS Indonesia is a reliable postal service company that can deliver packages and shipments to any part of the world.
When the company takes care of customers’ parcels and sends them overseas, the tracking number is always assigned for everyone’s conven
Our website surely will offer you trustworthy information related to shipments and packages when you enter a tracking number on our online platform.
Alltracking.com will do the job of providing the information regarding your delivery by visiting our website, introducing the tracking number, and connecting to the world's database.
With Alltracking.com the service is less complicated because there is no need to log in or enter any personal information about your package as the platform has a built-in automatic recognition system that determines which courier your tracking number belongs to.
The information you want to receive then will be automatically displayed on your screen. You will get the location and the status of your parcel immediately without any difficult requests from you.
Please remember that it is important to keep the receipt with you until the parcel reaches its final destination.
What do I need to enter to track the parcel?
Alltracking is the online platform that gives the customer all the existing information in the global e-tracking system.
To track any parcel you only need a tracking number and this is practically the only really important thing.
Any customer can track packages and shipments on the Alltracking website with the help of just a combination of numbers and digits that are known as a tracking code.
All the information you need to give to the Alltracking website to get the status of your parcel and the location is a tracking number.
Alltracking can track packages and shipments on its website with the help of this combination of characters.
If you introduce your tracking number that is requested in the tracker field, you will receive detailed information about the parcel and its current status.
Just like it was mentioned above, the unique tracking code is everything you need at this point.
For those customers who do not know where to find the tracking number, try to remember the method of payment you performed.
If you paid with cash or credit card – you should have a receipt with the tracking number on it. The confirmation number can also be found in your email if you chose an online payment method.
The tracking number will give you an understanding of where the packaging is at this very moment. For example, the parcel can be: either in transit, delayed, or stuck in customs. This information usually helps the customers to understand when to expect the package and what barriers it may have on the way to the destination.
Can POS Indonesia track numbers be found in the global tracking system?
POS Indonesia is the universally known logistics and postal company which sends and delivers packages and shipments internationally. Alltracking is a website that any customer can find useful due to its magnificent functionality.
The tracking numbers assigned by POS Indonesia can be identified anywhere in the world and a tracker website like Alltracking can easily get all the information for you.
You shall be able to track POS Indonesia globally via our Alltracking global tracking system, follow the onscreen instructions and you will be able to track as many parcels as you expect, you will find your tracking numbers on items you have purchased online that use a courier.
POS Indonesia and Alltracking fruitfully cooperate to give the customer detailed information on shipments and packages that are destined to travel abroad.
We will make sure this parcel journey is completely transparent for you.
How can I find out where my package is?
It is rather simple to find out where the package is with the help of the Alltracking website.
Alltracking can give you any information regarding your package and shipment if you track and trace it on our website. You will be able to see the location and estimate the time of the delivery.
Alltracking made it effortless for anyone to track packages and shipments on its website with the help of just a combination of characters that you are given upon purchase.
Alltracking gives you a wide source of information if you introduce the tracking code into the panel and submit it. Our online service only requires your tracking number that you should have after the payment was finalized.
Alltracking is a secured highly professional method of finding detailed information that you cannot get access to without a special service. This tracking packages and shipments website grants the customer the possibility to witness the changes at every step of the way, estimating the delivery at the right time.
What do I need to do to find the parcel on the Alltracking website?
Alltracking websites can offer you access to any existing information in the system 24/7. Our online platform is easy to navigate to get information about your parcel or shipment.
All the steps you need to perform on our website are simple:
- enter the postal identifier in the field with the icon,
- click on the Track the Package button,
- find out where your package is and its current status.
The information we provide will include the hub where the package is, the time and date – and most importantly the destination and approximate time it will get there.
What is a tracking number – POS Indonesia?
POS Indonesia monitors and passes on every detail related to shipments and packages within the global e-system.
The only key element is the tracking number which is necessary for the information identification process on the website.
Tracking numbers are assigned to each parcel that needs to travel internationally. The assigned tracking number by POS Indonesia can be introduced into the tracker field of our website to get the information that you require.
The tracking number consists of letters and digits that are typical for a tracking number.
You can track any POS Indonesia package or shipment on Alltracking.com only having a tracking number.
This is not all – you can track 50 POS Indonesia packages on our website on the same day.
*A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package till it reaches its destination.
With this unique combination of letters and numbers, you can easily find out where the parcel is while in different hubs in various cities and when it will depart to reach the destination.
Giving each parcel its separate number helps to identify it in the best way possible.
The tracking numbers are meant to help you follow the order through from the departure point to the destination point without any second-guessing or doubts.
You enter the Track and Trace section, introduce the special combination you have, and have the information displayed to you. This is what e post-global system helps customers do.
POS Indonesia Number Formats
POS Indonesia usually assigns tracking numbers to international deliveries – any parcel or shipment that has to travel far away will get a tracking number from the company.
These tracking numbers consist of characters that are specific and unique. This helps to track and trace parcels that belong to customers.
To track your parcel online, the system will ask you to introduce the tracking number you were given upon the parcel registration.
This number is yours and does not coincide with any other tracking number out there. But the tracking numbers all around the world are rather standard.
The tracking numbers consist of letters and numbers and usually are 13-numbers long.
What does the POS Indonesia tracking number look like?
Parcels and courier delivery are sent with a POS Indonesia tracking number, which can be used to see how the package is moving.
The sender may not register small packages and letters, then he will not have a tracking number.
The international postal identifier consists of an alphanumeric series:
RT123456785ID - small package from Indonesia;
CA123456785ID - a parcel from Indonesia;
EE123456785ID - Express shipping from Indonesia.
In the structure of the tracking number, by the international UPU format, letters and numbers have a semantic meaning:
The first letter R / C / E - indicates the type of departure.
A POS Indonesia tracking number starting with the letter R (Registered) is assigned to registered small packages;
123456785 - this digital series ensures the uniqueness of the number;
ID - indicates the country of the postal service – Indonesia.
* A tracking number is a specific number assigned to each parcel just before being shipped.
This number works as a unique ID code and allows people to follow and track their package all the way.
Alltracking is the website that will try to find your parcel 24/7 no matter where you are in this world.
Do not panic if you have not done it previously. Alltracking made is so simple for anyone involved.
If you enter the main page of Alltracking website you will see the upper panel with a few button to clickm on.
The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.
AllTracking system is integrated with the global parcel tracking service that can track any goods you send via post from Indonesia with Indonesia Post so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.
Then enter the given code into the field and click Track button.
The next thing you know the informaton regarding your package or shipment will be displayed on your screen.
Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.
Indonesia Post is one of the most reliable postal enterprises in the logistics domain according to customer service satisfaction ratings.
The company serves customers as a reliable and customer-friendly logistics company that sends and delivers packages and shipments anywhere in the world.
It is not difficult to track and trace your package with the help of the Alltracking e-system.
The most important combination of digits and letters you possess is everything you need to have to know where your parcel is.
POS Indonesia has a transparent tracking service and the information present on the website is corrected before being completed.
Most websites will allow you to enter the given number into their Tracking System finder but in case the website does not provide this information directly, you can contact the Customer Service team and request additional details.
The package you request the information for will be checked by our Customer Service team, who are constantly monitoring all the changes that may appear in the system.
The Local or International Tracking department deal with lost/delayed or damaged packages.
If you think this can be your case, do not hesitate to contact the team for specifications.
If you are wondering how to find the tracking number and have no clue where to search, read below.
The website is easy to understand and follow.
Track and Trace System in Indonesia
The parcel tracking service in Indonesia is simple and requires minimum effort from the customer and maximum effort from the company. This scheme works perfectly well for all sides and even Alltracking sees a great benefit in such a partnership.
POS Indonesia is a great logistics partner for any tracking website because it is:
-A part of a reliable online global tracking system that is available 24/7
-Has integrated electronic invoices and statements
-Grants access to comprehensive reports as required by tracking websites to offer customers appropriate information.
The track and trace system, which is available for you to access 24 hours a day, 7 days a week can be accessed all the time on our website.
And, undoubtedly, Alltracking generously provides the accumulated data from the Post database for your convenience.
This allows you to monitor the progress of any time of order to delivery end.
Do not hesitate to take advantage of the capabilities the system offers.
In case you cannot reach the requested information on our website, we recommend you to wait a while before you start to take action.
Delays happen so do not panic if the delivery of your shipment or package takes longer that originally expected. Eventually you will see the information on the screen. This happens in almost 100% of the cases.
POS Indonesia provides all the necessary information to Alltracking in order to give the visitors all the details on the shipments and packages.
There can be numerous reasons for the non-trackage of the parcel you need information for.
But before any panic starts, customers are adviced to consider it being stuck in transit. This means that the status of the package has not moved in a long time and there is no news that the tracking website can share.
After any significant changes take place, the status of the parcel will be updated accordingly. But if you do not see it straight away, do not consider the package lost – it can just be temporarily delayed.
POS Indonesia will communicate all the details regarding the parcel within the system and make sure the customer as well as Alltracking gets the latest updates.
Most of the parcels get delivered but if the package did not get to Indonesia it can be delayed, stuck in transit, or lost.
Yes, from time to time, this can happen to anyone. Usually, the company delivers almost 100% of packages.
The parcel may be lost on the way to the final destination. These cases are rare but they do exist.
In case this happens, please contact the POS Indonesia Customer Service team for further assistance.
The investigation will need to take place and the company will take the responsibility of offering you a solution.
Please note that you will be asked to offer information that will help to investigate the case.
It usually takes up to 12 hours to get a response from the Customer Service team.
The complaints, appraisals, suggestions, and tracking number information requests can all be submitted.
But the lost parcel is not the only possible variant here.
The parcel can also be stuck in transit, the goods can be stuck at customs, and delayed for any reason at all.
The Customer Service team will be able to provide you with all the answers you need. Keep an eye on their reply.
POS Indonesia is willing to offer customers solutions that can solve the most difficult situations that may appear.
Whether you want to complain or have any suggestions, you are free to contact the Customer Service team at POS Indonesia.
Usually, customers have the following claims that the Customer Service team deals with:
1) Tracked packages that did not reach the destination
At POS Indonesia, when delivery of an article cannot be completed, the item is either returned to the sender or returned to the Mail Redistribution Centre.
If you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, POS Indonesia cannot be held responsible for it. In most of the other cases, the delivery company will investigate the case and refund you.
2) Damaged tracked parcels
If the item arrives damaged, the first thing you need to do is get in contact with the seller as soon as possible. (this is for those who purchased an item online that was later on sent with POS Indonesia).
The seller will discuss the issue with the respective post company. In this case, the seller is responsible for the condition of the items, when you receive them.
If the item is damaged you can enclose pictures, and put it all in writing, ideally in an email that you need to send to the seller. The seller then will investigate what happened with POS Indonesia and either refund you or give you a substitute product.
3) Confiscated tracked items
The logistics companies, which are engaged in delivery may still have packages delayed for reasons beyond their control, even if they are super professional in what they do.
If a package contains a prohibited item when entering Indonesia or another country (if the package originates from the state of Indonesia and goes abroad), then it will most likely be confiscated at customs by officials).
Ground information about POS Indonesia
POS Indonesia is the official postal and logistics enterprise of Indonesia providing the following services:
- mailing letters, parcels, small packages, and parcels within the country and abroad;
- express mail (EMS);
- Courier services;
- issue and distribution of philatelic products;
- Financial services;
- logistics services;
- retail trade in post offices;
- online store;
- business services;
- offers for e-commerce.
Branches and locations
Today POS Indonesia operates 11 regional divisions. There are 3,700 post offices nationwide with 3,190 post offices providing money transfer services in co-operation with Western Union.
The History of POS Indonesia
Postal service in colonial Dutch East Indies was provided by the Post, Telegraph, and Telephone Service (Post-, Telegraaf-, en Telefoondienst, PTT), established in 1906.
On 27 September 1945, following the proclamation of Indonesia's independence, the central PTT office in Bandung was seized by occupying Japanese forces.
It became a state-owned company in 1961 and then split in 1965 to form two separate companies, one providing telecommunication services and the other mail and giro.
The new company was reorganized in 1978.
Later on, the company changed the structure and the name again which it keeps to date.
Interesting historical facts:
- A government decree came into effect on 6 June 1995 to create the current Pos Indonesia.
- POS Indonesia still belongs to the state of Indonesia.
POS Indonesia Customer Service:
Telephone numbers: (+62) 21 855 00 161 (Overseas), 1500 161 (Domestic)
Email: [email protected]
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Official website
https://www.posindonesia.co.id/ -
Provider’s phone number
(+62) 21 855 00 161 (Overseas) 1500 161 (Domestic) -
File a claim or find a package
Email: [email protected]
If you have any claims or suggestions, address them via email address below.
