Posti Jakelu Ltd, Finland

Posti Jakelu Ltd, Finland

Finland

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    The Finnish Post (known as Posti Finland) is a government agency whose main activity is the fulfillment of orders for international postal exchange and work in the field of domestic mail in the country.

    In addition, the company is a member of the global EMS union and provides services for the delivery of packages and shipments internationally.

    Posti Finland tracking packages and shipments

    Posti Finland assigns tracking numbers to packages and shipments so they are easily trackable.

    The tracking number is helpful in the detection of parcels that leave the country and take longer than estimated. And even in the case when everything goes smoothly it is still convenient to be able to track a package down when you want to know where it is.

    The easiest way to do it is to get on the Alltracking website which was specially created for customers to track and trace their goods.

    Alltracking is rather simple when you enter it for the first time. It will provide all the existing information regarding the upcoming delivery which is kept in the global database easily accessed by companies like ours.

    With Alltracking.com the service is less complicated because there is no need to log in or enter any personal information about your package as the platform has a built-in automatic recognition system that determines which courier your tracking number belongs to.

    The information you want to receive then will be automatically displayed on your screen.

    You will get the location and the status of your parcel immediately not needing to take any difficult steps.

    What do I need to enter to track the parcel?

    Alltracking is available to you at all times, from any part of the world you can log on and see what you have to know about your package or shipment.

    You can even track up to 50 parcels from the same delivery company – we won’t limit you. If you introduce the Posti Finland tracking number that is requested in the tracker field, you will receive detailed information about the parcel and its current status. Keep doing it until you see changes – we try to update information on Alltracking daily.

    Important to mention:

    For those customers who do not know where to find the Posti Finland tracking number, try to remember the method of payment you performed.

    If you paid with cash or credit card – you should have a receipt with the tracking number on it. The confirmation number can also be found in your email if you chose an online payment method. But if you introduced the tracking number and the information we have is either the same or absent at all – consider the following:

    There can be multiple variations - the parcel can be: either in transit, delayed, or stuck in customs. This information usually helps the customers to understand when to expect the package and what barriers it may have on the way to the destination.

    Can Posti Finland track numbers be found in the global tracking system?

    Posti Finland gives tracking websites the possibility to pass on the information it stores in the system to Alltracking and other tracking services globally.

    You can track Posti Finland globally via our Alltracking global tracking system, follow the onscreen instructions and you will be able to track as many parcels as you expect, you will find your tracking numbers on items you have purchased online that use a courier.

    As Posti Finland is a part of the global tracking union, the system allows us to monitor the parcel status changes that happen immediately.

    How can I find out where my package is?

    Easily trackable, easily monitored, easily delivered – this is probably the best description of cooperation between Posti Finland and the Alltracking website.

    Alltracking gives you a wide source of information if you introduce the tracking code into the panel and submit it.

    Our online service only requires your unique tracking number that you should have after the payment was finalized.

    Alltracking is a secured highly professional method of finding detailed information that you cannot get access to without a special service.

    This tracking packages and shipments website grants the customer the possibility to witness the changes at every step of the way, estimating the delivery at the right time.

    What do I need to do to find the parcel on the Alltracking website?

     All the steps you need to perform on our website are simple:

     - enter the postal identifier in the field with the icon,
     - click on the Track the Package button,
     - find out where your package is and its current status.

    The information we provide will include the hub where the package is, the time and date – and most importantly the destination and approximate time it will get there.

    What is a tracking number – Posti Finland?

    What is the Posti Finland tracking number useful for?

    *A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package till it reaches its destination.

    Every parcel that ever leaves Finland to travel to another country or even part of the world is assigned a tracking number.

    With this unique combination of letters and numbers, you can easily find out where the parcel is while in different hubs in various cities and when it will depart to reach the destination.

    Giving each parcel its separate number helps to identify it in the best way possible. Posti's tracking numbers are meant to help you follow the order through from the departure point to the destination point without any second-guessing and doubts. 

    You enter the Track and Trace section, introduce the special combination you have, and have the information displayed to you. This is what an electronic post-global system helps customers do.

    Posti Finland Number Formats

    The number consists of characters that are specific and unique. To track your parcel online, the system will ask you to introduce the tracking number you were given upon the parcel registration.

    This number is yours and does not coincide with any other tracking number out there.

    What does Posti Finland tracking number looks like?

    So this is what a tracking number is in case you are looking for it and have no clue what it is.

     * A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package till it reaches its destination.

    Examples of Posti Finland’s tracking numbers:

    Finland Post (Posti) tracking numbers can be summarized as follows:

    (# = letter / * = number / last 2 = letters indicating the country Finland)

    A good example of a tracking number from Finland is :

    Sy 657 454 231 444 FI

    An international postal identifier might look like this if divided into categories:

    Rx123456785FI - small packages weighing up to 2 kg;
    Cx123456781FI - parcels weighing 2-20 kg;
    Ex123456782FI - EMS shipment.

    The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.

    Alltracking system is integrated with the global parcel tracking service that can track any goods you send via post from Finland with Posti Finland so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.

    Then enter the given code into the field and click the Track button.

    The next thing you know the information regarding your package or shipment will be displayed on your screen,

    Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.

    A tracking number is the most important information you have.

    With the help of these 13 characters, you can find your parcel even if it is stuck in transit, delayed, or damaged.

    Posti Finland has a transparent tracking service and the information present on the website is corrected before being completed.

    Most websites will allow you to enter the given number into their Tracking System finder but in case the website does not provide this information directly, you can contact the Customer Service team and request additional details.

    The package you request the information for will be checked by our Customer Service team who are constantly monitoring all the changes that parcels may overgo.

    The status of the parcel depends on the state of the package at the very moment – so if no changes are showing up this can mean the package is possibly delayed or lost.

    If you have a feeling that may be your case, do not hesitate to contact the team for specifications.

    Finland Post and Alltracking work side-by-side to offer you the tracking information you need to have but only with the condition that you have a tracking number on you in the first place.

    If you are wondering how to find the tracking number and have no clue where to search, read below.

    Track and Trace System in Finland

    Finland sends hundreds of packages to the rest of the world daily.

    The postal industry is very well-developed. The system is electronic and is in a fruitful collaboration with the biggest and most famous tracking websites.

    Alltracking always uses information technology for our post and freight tracking systems. That is why the parcels that Posti Finland tracks are easily monitored by us.

    Track and Trace system in Finland is available for you to access 24 hours a day, 7 days a week and Alltracking generously provides the accumulated data from their server database for your convenience. 

    This allows you to witness the progress of any time of order to delivery end.

    There can be numerous reasons for the non-trackage of the parcel you need information for.

    But before any panic starts, customers are advised to consider it being stuck in transit. This means that the status of the package has not moved in a long time and there is no news that the tracking website can share.

    After any significant changes take place, the status of the parcel will be updated accordingly. But if you do not see it straight away, do not consider the package lost – it can just be temporarily delayed.

    The parcel may be lost on the way to the final destination. These cases are rare but they do exist.

    In case this happens think to contact the representatives of the Finnish Customer Service team for further assistance. 

    The investigation will need to take place and the company will take the responsibility of offering you a solution. 

    Posti Finland must give you answers and inform you of all the details.

    The complaints, appraisals, suggestions, and tracking number information requests can all be submitted.

    No panic if the package is still missing – either it will be found or you will get a refund. 

    In both cases, you have to wait first and then follow the instructions given by the Customer Service team. Do not hesitate to contact them.

    Usually, the complaints the customers have fall into several categories.

    1) Tracked packages that did not reach the destination

    The situations may differ from one case to another. At times the fault belongs to the company. Sometimes the customer is to blame.

    If you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, Posti Finland cannot be held responsible for it. In most of the other cases, the Finnish Post company will investigate the case and refund you.

    2) Damaged tracked parcels

    If the item arrives damaged, the first thing you need to do is get in contact with the seller as soon as possible. (this is for those who purchased an item online that was later on sent with Posti Finland).

    The seller will discuss the issue with the Finnish postal company. In this case, the seller is responsible for the condition of the items when you receive them. If the item is damaged you can enclose pictures, and put it all in writing, ideally in an email that you need to send to the seller. The seller then will investigate what happened and offer you a practical solution.

    3) Confiscated tracked items

    Posti Finland delivery may still be delayed for reasons beyond its control. There are some restrictions that the customer has to know of. If the package contains products that cannot enter the destination country – the access will be denied.

    Finnish postal company strictly adheres to the rules of the Universal Postal Convention, which is the regulator of postal exchange between individual participants.

    Particular emphasis in the regulations is placed on the prohibition of the transport of certain items - explosives, counterfeit goods, valuable antiques, things of an immoral nature, etc.

    Ground information about Finnish Post (Posti)

    The postal history of Finland dates back to the 17th century when the country was still under Swedish rule. On September 6, 1638, a postal service was established by Governor-General Per Brahe the Younger. Posti Finland was created much later but most of the traditions related to the history of the Finnish post are still kept the same.

    In cities, post offices by Posti Finland are located in large halls and resemble gift shops and related products. Dozens of types of packaging, postcards, and various souvenirs are displayed in the windows. Today, Finland ranks fifth among the countries where the post works most efficiently.

    Branches and locations

    Posti's head office is located in Pohjois-Pasila in Helsinki. Most branches are located in the capital city.

    The Finnish company is divided into four business groups: Postal Services, Parcel and Logistics Services, Itella Russia, and OpusCapita. Posti's net sales in 2016 amounted to EUR 1,647 million. Posti has 20,300 employees.

    The History of Posti Finland

    Posti Group Oyj (previously Suomen Posti during 1994–2007 and Itella during 2007–2015), trading internationally as Posti Group Corporation, is the main Finnish postal service delivering mail and parcels in Finland.

    The State of Finland is the sole shareholder of the company.

    Posti has a universal service obligation that entails weekday deliveries of letters in all of Finland's municipalities. Posti's head office is located in Pohjois-Pasila in Helsinki. Posti's history spans nearly 400 years.

    Interesting historical facts

    - On 6 September 1638, Governor-General Per Brahe the Younger established postal services in Finland, part of the Kingdom of Sweden at the time.

    - The Posti headquarters in Helsinki (Postintaival) have their main auditorium named after Brahe and his portrait by David Beck.

    - Posti launched the first municipal cooperation within Posti's new home services with the South Karelia Social and Health Care District Eksote.

    - Posti Finland acquired Kuljetus Kovalainen and Veine, a company specializing in temperature-regulated logistics.

    Posti Finland Customer Service:

    Telephone ;. +358 200 77000 ,

    Email: Fill in the contact form on the website to send a letter to the company.

     
    • open_in_new

      Official website

      http://www.posti.fi/
    • phone

      Provider’s phone number

      +358 200 77000
    • support_agent

      File a claim or find a package

      Fill in the contact form on the website to send a letter to the company. Use the link https://www.posti.fi/en/customer-support/receiving/claims

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