Maltapost plc.
Malta
MaltaPost p.l.c. (Malta Post) is the main postal operator in Malta.
The open joint-stock company took over the postal services previously provided by Posta Limited and began to function in April 1998.
The headquarters of the company is in Mars.
To date, it is the only enterprise that services customers as the most influential and trustworthy logistics and postal company in the region.
Malta Post tracking packages and shipments
Malta Post is the postal and logistics services provider on the territory of Malta which is a part of the European Postal Union.
Malta Tracking System is available 24/7 with regular updates that the customers can rely on and consider a reliable source of information.
Alltracking made sure all the packages and shipments marked Malta Post could be detected no matter where they are.
You can easily track any postal shipment with the Alltracking website which guarantees you straightforward information about your package.
Malta Post is a company with a logistics target that delivers parcels of any kind to any part of the world. When the company takes care of customers’ parcels and sends them overseas, the tracking number is always assigned for everyone’s convenience.
Our website surely will offer you transparent information related to shipments and packages when you enter a tracking number on our online platform.
Alltracking.com will do the job of providing the information regarding your delivery by visiting our website, introducing the tracking number, and connecting to the world's database.
With AllTracking.com the service is less complicated because there is no need to log in or enter any personal information about your package as the platform has a built-in automatic recognition system that determines which courier your tracking number belongs to.
The information you want to receive then will be automatically displayed on your screen.
You will get the location and the status of your parcel immediately not needing to take any difficult steps.
What do I need to enter to track the parcel?
Malta Post offers postal updates through postal services that can be accessed by customers from any corner of the world.
Alltracking is the website that can guarantee you the status and location of the package or shipment that you are expecting to get delivered.
All the information you need to give us is the number that is requested in the tracker field, and you will receive detailed information about the parcel and its current status.
Just like it was mentioned above, the unique code is everything you need at this point.
For those customers who do not know where to find the company's tracking number, try to remember the method of payment you performed.
If you paid with cash or credit card – you should have a receipt with the tracking number on it. The confirmation number can also be found in your email if you chose an online payment method.
The tracking number will give you an understanding of where the packaging is at this very moment. For example, the parcel can be: either in transit, delayed, or stuck in customs. This information usually helps the customers to understand when to expect the package and what barriers it may have on the way to the destination.
Can Malta Post track numbers be found in the global tracking system?
The tracking numbers that companies assign to parcels that travel abroad can be identified on any tracker website that has access to the universal tracking database.
You can track Malta Post globally via our Alltracking online platform where you will be able to track as many parcels as you expect, you will find your tracking numbers on items you have purchased online that use a courier.
As Malta Post is one of the oldest and the most experienced logistics companies in the world, being as well as a part of the global tracking union, the system allows to monitor the parcel status changes that happen immediately.
How can I find out where my package is?
No matter where you are and what time of the day it is Alltracking will allow you to introduce the tracking code to find the information that you need to know.
Our tracking platform made it seem effortless for anyone to track packages and shipments on its website with the help of just a combination of characters that you are given upon purchase.
Alltracking gives you a wide source of information if you introduce the tracking code into the panel and submit it.
Our online service only requires your tracking number that you should have after the payment was finalized.
Alltracking is a secured highly professional method of finding detailed information that you cannot get access to without a special service.
This tracking packages and shipments website grants the customer the possibility to witness the changes at every step of the way, estimating the delivery at the right time.
What do I need to do to find the parcel on Alltracking website?
Alltracking website is a respectable online platform for customers who are dealing with parcels and packages as well as goods deliveries from all around the world.
The basic knowledge of how we operate will help you to get the updates you need.
All the steps you need to perform on our website are simple:
- enter the postal identifier in the field with the icon,
- click on the Track the Package button,
- find out where your package is and its current status.
The information we provide will include the hub where the package is, the time and date – and most importantly the destination and approximate time it will get there.
What is a tracking number – Malta Post?
Malta Post has tracking numbers that resemble the typical tracking number combination but have the country abbreviation in it.
Malta Post packages have a similar tracking number to standard tracking numbers that are assigned to parcels that leave a country to travel abroad.
You can track any Malta Post package or shipment on Alltracking.com only having a tracking number.
This is not all – you can track as many packages on our website on the same day as you wish. Neither we nor Malta Post will limit you.
*A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package till it reaches its destination.
With this unique combination of letters and numbers, you can easily find out where the parcel is while in different hubs in various cities and when it will depart to reach the destination. Giving each parcel its separate number helps to identify it in the best way possible.
The company's tracking numbers are meant to help you follow the order through from the departure point to the destination point without any second-guessing and doubts.
You enter the Track and Trace section, introduce the special combination you have, and have the information displayed to you. This is what an electronic post-global system helps customers do.
Malta Post Postal Number Formats
Malta Post has a tracking number that consists of letters and digits that have their meaning.
Every combination on the receipt and the parcel assigned by Malta Post is specific and unique.
To track your parcel online, the system will ask you to introduce the tracking number you were given upon the parcel registration.
This number is yours and does not coincide with any other tracking number there is. The format is 2 letters, 9 digits, and 2 letters at the back of the row. The last two letters represent the country.
What does the Malta Post tracking number look like?
Parcels and courier delivery packages are assigned Malta Post tracking numbers, which can be used to find out where the shipments are and what status they have.
The sender may not register small packages and letters (less than 2 kg usually), so there will not be any tracking number.
The format of the Malta Post tracking number looks like this:
RT123456785MT - small package from Malta;
CA123456785MT - a parcel from Malta;
EE123456785MT – Express package from Malta.
The 13-digit track number is encrypted: the type of package is hidden ibehind the first letter, the uniqueness of the number is confirmed by the second letter, and all numbers are written in a combination.
The last two letters indicate the country of the postal service – MT for Malta.
* A tracking number is a specific number assigned to each parcel before the shipping. This number works as a unique ID code and allows people to follow and track their package all the way to its final destination.
When you enter the combination of letters and digits you are most likely to find the updates immediately. Our online system offers them every 24 hours with tiny exceptions when the parcel has not reached the hub yet.
But let us tell you that no matter if it is your first ever package to track or the fifth, it is equally easy to do it.
Do not panic if you have not done it previously. Alltracking made is so simple for anyone involved in the tracking process.
If you enter the main page of the Alltracking website you will see the upper panel with a few buttons to click on.
The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.
Alltracking system is integrated with the global parcel tracking service that can track any goods you send via post from Malta with Malta Post so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.
Then enter the given code into the field and click the Track button.
The next thing you know the information regarding your package or shipment will be displayed on your screen,
Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.
Malta Post has a standard way of offering customers information updates. You are being given a tracking code which you can use on the company’s website or this website here. The only difference is that the website’s “check your parcel status” procedure is far more complicated.
It is not difficult to track and trace your package with the help of the Alltracking e system.
You are one step away from the information on the status and location of your parcel. But you need a tracking number for it. Find it on your paper receipt or in your email confirmation.
The most important combination of digits and letters you possess is everything you need to have to know where your parcel is.
Malta Post has a transparent tracking service and the information present on the website is corrected before being completed.
Most websites will allow you to enter the given number into their Tracking System finder but in case the website does not provide this information directly, you can contact the Customer Service team and request additional details.
The package you request the information for will be checked by our Customer Service team who are constantly monitoring all the changes that happen.
The Local or International Tracking department deal with lost/delayed or damaged packages.
If you have a feeling that may be your case, do not hesitate to contact the team for specifications.
If you are wondering how to find the tracking number and have no clue where to search, read below.
The website is easy to understand and follow.
Track and Trace System in Malta
Packages sent and delivered by Malta Post are usually monitored within the system. They can be analyzed by the company itself or by enterprises like Alltracking.
Malta Post uses specific post technologies to give the customers access to the data that is associated with the packages and shipments that customers have unique tracking codes for.
This industry-specific and user-friendly information technology is for our post and freight tracking systems. That is why the parcels that Malta Post tracks are easy to monitor anywhere in the world.
Malta Post is a great logistics partner for any tracking website because it is:
-A part of a reliable online global tracking system that is available for you to enter 24/7
-Has integrated electronic invoices and statements
-Offers access to comprehensive reports as required by tracking websites to offer customers appropriate information.
Malta Post track and trace system is available for you to access 24 hours a day, 7 days a week and Alltracking generously provides the accumulated data from the Malta Post database for your convenience.
This allows you to monitor the progress of any time of order to delivery end.
Do not hesitate to take advantage of the capabilities the system offers.
If you cannot explain the absence of information – think of it as a delay that will eventually be successful and the status will be shown after the package reaches a certain location.
Most of the time customers panic when the information is not updated but we have to admit there can be a rather convincing reason.
There can be numerous explanations for the non-trackage of the parcel you need information for.
But before any panic starts, customers are advised to consider it being stuck in transit. This means that the status of the package has not changed in a long time and there is no news that the tracking website can share.
After any significant changes happen, the status of the parcel will change accordingly. But if you do not see it immediately do not consider the package lost – it can just be temporarily delayed.
Malta Post takes very good care of the parcels as the trust rating is too high to let anyone down. Even though most cases are successful, this cannot be 100% of the cases. Issues do appear. From time to time this can happen to anyone.
Malta Post employees are usually very attentive and caring when it comes to all the actions that need to be done, going the extra mile for the customers to be satisfied but 100% of cases simply cannot always be successful.
The parcel may be lost on the way to the final destination. These cases are rare but they do exist.
In case this happens please contact the Malta Post Customer Service team for further assistance.
The investigation will need to take place and the company will take the responsibility of offering you a solution.
Please note that you will be asked to offer information that will help to investigate the case.
It usually takes up to 48 hours to get a response from the Customer Service team.
The complaints, appraisals, suggestions, and tracking number information requests can be submitted.
But the lost parcel is not the only possible variant here. The parcel can also be stuck in transit, the goods can be stuck at customs, and delayed for any reason at all.
The Customer Service team will be able to provide you with all the answers you need. Keep an eye on their reply.
Whether you want to complain or have any suggestions, feel free to contact the Customer Service team at Malta Post.
Usually, customers have the following claims that the Customer Service team deals with:
1) Tracked packages that did not reach the destination
At Malta Post, when the task is not performed, the item is either returned to the sender or returned to the Mail Redistribution Centre.
If you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, Malta Post cannot be held responsible for it.
In most of the other cases, the Malta Post delivery company will investigate the case and refund you.
2) Damaged tracked parcels
If the item arrives damaged, the first thing you need to do is get in contact with the seller as soon as possible. ( this is for those who purchased an item online that was later on sent with Malta Post).
The seller will discuss the issue with the respective post company. In this case, the seller is responsible for the condition of the items when you receive them.
If the item is damaged you can enclose pictures, and put it all in writing, ideally in an email that you need to send to the seller. The seller then will investigate what happened with Malta Post and either refund you or give you a substitute product.
3) Confiscated tracked items
Companies from Malta engaged in delivery may still have packages delayed for reasons beyond their control even if they are super professional in what they do.
If a package contains a prohibited item when entering Malta or another country (if the package originates from Malta and goes abroad), then it will most likely be confiscated at customs by officials).
Ground information about Malta Post
Malta Post is the only postal service provider in the Maltese Islands. It has a universal license to send, receive and operate all postal services in the country.
It is also one of the largest private companies in the country and one of the largest employers.
With Malta Post, you can send postcards and parcels to all the islands due to a large network established in different parts of the country.
The Malta Post tracking and tracing service allows you to know the location of any order or correspondence sent anytime and anywhere.
Branches and locations
There are 43 offices around the country with more than 320 people employed working for the company. In 2023 Malta Post is planning to open another 20. Most offices are located in the capital.
The history of Malta Post
MaltaPost p.l.c. was registered with the Malta Registry of Companies as a public limited company on 16 April 1998. It took over from Posta Limited on 1 May of that year. On 31 January 2002,
MaltaPost was partially privatized when the government sold 35% to Transcend Worldwide Ltd, a subsidiary company of New Zealand Post Ltd. In September 2007 the government sold 25% of its shareholding in MaltaPost to Lombard Bank plc, which effectively became the majority shareholder in the company with 60% shareholding. The other 40% were sold to the public in January 2008.
In 2011 MaltaPost carried out a series of reforms, including adopting a new logo.
MaltaPost inaugurated the Malta Postal Museum in June 2016.
Interesting facts about Malta Post
- Malta Post began issuing its first stamps in 1998. The following year, Malta Post acquired the German company Bundesdruckerei, which was responsible for printing Maltese stamps through Printex Limited. However, Malta Post issued its first stamps in the same year 1999 and 2003. In 2004, Printex continued to print stamps and their use gradually increased, especially during the period 2008-2009.
- Postcards sent from one region to another within the same country are delivered the next business day after the parcel is sent to the office. Similarly, Malta Post delivery time for postcards sent to other countries on any continent of the world, such as the United States, Australia, Canada, Brazil, Czech Republic, Slovakia, Spain, Norway, Poland and more than 100 other countries, will be 2 business days.
Malta Post Customer Service:
Telephone number: (+356) 800 722 44
Email: [email protected]
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Official website
http://www.maltapost.com/ -
Provider’s phone number
(+356) 800 722 44 -
File a claim or find a package
Email: [email protected]
Fill in the form https://www.maltapost.com/pdf.aspx?f=1421 or send an email to the company's official email address.
