Belgium Post (Bpost)
Belgium
Belgian Post Group, also famous as BPost, is the Belgian company responsible for the delivery of the national and international mail.
This reliable and fast post service company has a reputation of a company that respects.
The international delivery division of Bpost is known as Bpost International.
Bpost International is ranked in the world's top 5 international postal services – with good reason. The company draws on decades of experience to deliver a top-quality service complemented by a constant drive for improvement.
Belgium tracking packages and shipments
The recipient or sender can easily track the Belgian Post parcel by ID or code on the BPost International website. But Alltracking can do it faster.
To track Bpost shipments, you need a tracking number that would have the numbers and letters recognized by the system.
Bpost's extensive global network ensures proximity to customers in over 200 countries worldwide.
Tracking Bpost International shipments is very simple with our universal parcel tracking.
Just enter your Bpost tracking number into the search box in the Track and Trace section and press Track Package.
What do I need to enter to track the parcel?
The parcel can be tracked on this website with the help of a tracker panel that automatically redirects all the information so you and displays it.
As Alltracking is the e-tracking source that processes data 24/7, you can rely on information to be up-to-date.
If you happen to introduce the Bpost tracking number that is requested in the tracker field, you will receive detailed information about the parcel and its current status.
This status is automatically changed when the package is headed to another location.
For those customers who do not know where to find the Bpost tracking number, try to remember the method of payment you performed.
If you have a receipt, consider finding the number on it. You can also find the Bpost number in your email.
This tracking number is the secret combination of letters and digits given to you to receive so much wanted notification related to your parcel.
But the status of the parcel can change from time to time.
If you happen to not see any significant changes do not panic and wait until the information is updated.
For example, the parcel can be: either in transit, delayed, or stuck in customs.
What does one need to do with these details?
Usually, this helps the customers to understand when to expect the package and what barriers it may have on the way to the destination.
Can BPost track numbers be found in the global tracking system?
No matter where you find yourself, BPost allows you to track its parcels. Every corner of the world should be able to trace the updates BPost packages and shipments overgo.
As a part of the e-tracking global system, BPost packages guarantee you detailed information and location. All the status changes are easily tracked too.
If you expect more than one shipment, you can check for up to 50 with the help of the panel tracker where you will be asked to introduce the letters and digits that the system recognizes.
The e-tracking global system can identify the unique code BPost assigns.
With the help of the assigned track number BPost items can be found anywhere.
If you chose to know the required information today, please follow the onscreen instructions on Alltracking website and you will be able to track as many parcels as you expect.
The global tracking system is almost flawless and grants the customers the necessary information that you can access within one click.
How can I find out where my package is?
Alltracking allows to find the parcel on the website having just a tracking number.
The service on our website gives customers a secure possibility to see where the package or shipment is in real time.
The hub and the status of the parcel will be shown introducing the BPost tracking number.
In the case of non-disclosure, when the details about the parcel are not shown, consider contacting a Bpost customer representative for additional information.
If the parcel is still missing after a few days, give the Customer Service team the tracking information you have and wait for the investigation.
Alltracking is the website that provides all the necessary information immediately. Remember that you are just one click away from the shipment information you request.
Get the code from your receipt whether it is saved in a paper form or your email, enter it into the panel, and click the button.
Highly professional and strictly confidential – these are the right words to describe the Alltracking system as a part of the global tracking platform.
If you want to know when to expect the parcel and the estimated delivery time, you can easily find it with the help of Alltracking.
Alltracking is an ideal information-detecting method for parcel and shipment identification which is available to those presenting the Bpost code.
Do not keep yourself away from the details we own on your parcel.
What do I need to do to find the parcel on Alltracking website?
The routine is effortless and does not require any step that customers may consider complicated.
As Alltracking is a tracking platform for customers supported by the global post industry, the information the system processes is spread with lightning speed.
Performing 3 easy steps usually lead the customer to where they need to get.
What do you need to do to get the information from AllTracking?
First of all, one has to get the identification number (Bpost code) written on the receipt, received upon the payment process.
Secondly, you have to introduce the special combination of letters and digits into the field, entering the “Track and Trace” department on the upper panel
When you perform this task, please click the “track” button to finalize the process.
Then you will get access to the data and check the status of the parcel and know the way to monitor the changes whenever you need to check the details.
Usually, the website will show you the hub where the parcel or shipment is at.
If you have zero information displayed or the information has not been updated for a long period, consider contacting the Customer Service team.
What is a tracking number – Belgian Post?
Belgian Post or Bpost is one of the most reliable postal services in the world, with a delivery success rate of over 90%. This means over 90% of 100% of parcels were delivered with zero complications and at the right time.
Getting the tracking number that you can enter into the tracker field is the only effort you need to make.
Bpost gives you a barcode for your shipment. All the shipments with a barcode can be tracked online unless it starts with the letter 'U'.
A barcode with the letter 'U' is not traceable and is only used to enable the import procedure in the country of destination.
The barcode is mentioned in the written communication about your shipment ( email, or text message), on the receipt from the Post Office, and on the postman's attempted delivery notice. To track your shipment, you need to enter the full barcode via Track & Trace section on the upper panel.
BPost Postal Number Formats
The number format consists of letters and numbers that are a one-of-a-kind combination.
The tracking number format BPost consists of 10 to 30 characters mixing capital letters and numbers.
Most often the tracking number assigned by the company begins with two capital letters, followed by 9 numbers, and ends with two capital letters. For example AA123456789BE. The two final letters will indicate a shipment shipped from Belgium.
The number combination is never the same. Therefore, there are millions of variations.
Alltracking.com tracks Bpost parcels no matter what part of the world you are in.
The failure to introduce the correct Bpost number will lead to the absence of information available to you.
The system will ask you to introduce the tracking number and no other information can be accepted at this point.
So in case you do not have the receipt or the number, the only way to try to sort the situation out is to contact the Customer Service team and offer your explanation of the situation.
If you do not have it or feel like the number format is different from what you have written on your receipt, please contact the Customer Service team for additional details.
What does Bpost tracking number look like?
There is no official document detailing the BPost tracking number format, as there are many variations depending on the local or international shipment procedures, but below you'll find samples of what they may be and how they usually look.
DDU1698210000155539
BDDU1378051000187537
LVS1376360000761593
LVS2016933301264500N1
KDK1C0000029625
CE210887475BE
EA136299403BE
The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.
AllTracking system is integrated with the global parcel tracking service that can track any goods you send via post from or to BPost so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.
Then enter the given code into the field and click Track button.
The next thing you know the informaton regarding your package or shipment will be displayed on your screen.
Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.
Bpost is a part of the e-tracking union and has a great tracking system that allows any tracker website to offer the customers information about the package or the shipment they expect.
Bpost requests a unique tracking number to offer you information about the package or shipment you expect to receive or to arrive at its final destination.
The combination of numbers and letters that are applied can be used by you and only you as they are unique.
This Bpost number that you have can get you further and offer you the details you do not have access to.
The Customer Service team usually takes care of the information that is displayed and the staff constantly keeps monitoring all the changes and updating the information in the system.
The Local or International Tracking department deal with lost/delayed or damaged packages.
If you think your item can be lost contact the Customer Service team.
The “Track and Trace” system is easily understandable.
Every step of the way is monitored and displayed for your convenience by a team of professionals who update the information with its changes.
You see these notifications immediately.
Track and Trace system in Belgium
Bpost offers parcel delivery solutions at home, at the workplace, and at relay points in Belgium and around the world as well as packaging, tracking, and order processing services.
The Track and Trace system allows one to check the parcel and its status no matter where it is and what current status is applied to it.
Here's what the various tracking statuses mean.
If the parcel is nearly at the destination point – you will be able to see it. But the system can also delay the updates if they have a certain cause.
Here are a few possible explanations for why your Bpost package is still on its way:
- Out-of-stock item: The seller is waiting for more inventory to arrive.
- The Bpost delays: Bpost is experiencing delays due to bad weather or other unforeseen circumstances.
- Incorrect address: Your package features the wrong address, and Bpost is trying to find it.
It's also possible that the seller underestimated the sending time.
If your Bpost package is still stuck in transit, don't worry! It's likely on its way and will arrive soon.
However, if you're concerned about the status of your package, you can always contact the seller or Bpost for more information.
In certain situations the parcel can stay untracked but this usually changes fast.
The shipment or packaging can be stuck in a hub without any significant changes.
But in order to understand what to do with it, we can to explain what “ stuck in transit” really means.
Usually the status of the package has not moved in a long time and there is no news that the tracking website can share.
After any significant changes take place, the parcel status will be updated accordingly and displayed on your screen.
The Customer Support team should be able to offer you a report and estimate the approximate time of the delivery.
The first and the most important step to take is to wait some time for the details to be uploaded.
If there is still not any progress and the status does not change, offer the Customer Support team the tracking number for them to see what the problem may be.
Most of the time it got delayed somewhere and as soon as something changes the updates will be shown.
If the delivery status of your package remains unclear, be sure to inform Customer Support team and ask your questions to receive answers.
When contacting customer service, you will be asked to provide the tracking number from the receipt and, if possible, an accurate and detailed description of the goods and packaging.
Most likely then all the distribution centres will be checked in order to find out if the shipment was perhaps addressed incorrectly or if its packaging got damaged or lost on the way.
If the package was not retained in one of our distribution centres the Support team will continue the search to find out where things went wrong.
You can only submit a complaint to BPost as the sender of the parcel, not as the recipient. Fortunately, most senders have fixed arrangements for lost and damaged parcels.
If you are the recipient, please contact the sender to determine the best solution for your order (e.g. ship your order again or receive a refund).
If you received a damaged parcel, please contact the sender within 7 days of receipt and send photos of the damaged packaging and contents.
Please also contact the sender in the following cases so they can start an investigation:
- If the status of your parcel sent within Belgium has not changed for several consecutive workdays.
- If the status of your parcel to or from a neighboring country has not changed for at least 5 workdays.
- If your parcel to or from another country has not changed for at least 10 workdays.
In case of damage, your complaint must be submitted to Bpost within 7 calendar days.
Ground information about Belgian Post
BPost, formerly known as La Poste is a company responsible for the processing of postal mail and the management of national post offices that markets postal services as well as financial solutions and insurance in Belgium.
Initially, la Poste Belge has been a government service since 1830, it became the "régie des postes" in 1971 and then La Poste in 1992 before adopting in 2010, the name and logo Bpost.
BPost represents the leading Belgian postal operator, the company offers parcel transport and delivery services nationally and internationally. The company employs more than 35,000 people in Belgium and abroad, its main competitors in Europe are TNT and Postnord among others. BPost offers parcel delivery solutions at home, at the workplace, and at relay points in Belgium and around the world as well as packaging, tracking, and order processing services. Bpost also offers financial services and insurance.
With offices abroad, on several continents, BPost is recognized as one of the major players in last-mile delivery in Europe and around the world. BPost collaborates with many partners to ensure deliveries to foreign countries.
BPost services are increasingly popular with E-commerce retailers for the transport of their goods and the delivery of their packages.
Branches and locations
Bpost has an extensive presence in Belgium, with 2,500 service points, so we are always close by. These service points can let you drop off up to 20 parcels at the same time. BPost is a hugely popular courier service in Belgium allowing customers to post packages domestically and internationally for a great price.
We advise that you drop into a location rather than any Post Box as this speeds up the process of the parcel being sent and the tracking is activated more quickly. At our post offices, customers find the full range of postal products and services, and banking services too. The most sought-after postal services are also available at our post points. While at our parcel points, customers can pick up and drop off parcels, as they can at our parcel lockers, which are open 24/7 for added convenience.
The history of BPost
The Belgian Post Group is one of the largest civilian employers in Belgium. It provides a range of postal, courier, direct marketing, banking, insurance, and electronic services in a highly competitive European market. The headquarters are located in Brussels at the Muntcenter (Bisschopsstraat).
Before 2010, it was known as De Post in Dutch and La Poste in French, meaning "the Post" in each case in English.
By Royal Decree of 17 March 2000, The Post cast off its status of autonomous public enterprise to adopt the status of a public limited liability company. Its public service missions are all described that concluded with the Belgian State.
Interesting historical facts
- In January 2006, Post Danmark and CVC Capital Partners signed an agreement with the Belgian Government on the acquisition of 50% minus one share in the Belgian Post for €300 million.
Post Danmark had been selected by the Belgian Government as a partner because it would assist Bpost in modernizing the company. The Belgian Government, bpost, Post Danmark and CVC have prepared a joint plan for developing the Belgian Post over the coming years. The target is for Bpost to be among the leading and most efficient postal services in Europe.
- Certipost is a Belgian electronic communications subsidiary of Bpost based in Aalst founded in 2002. They produce solutions to issues with electronic document exchange and archiving including digital certificates and electronic identity cards.In October 2017, Bpost acquired American e-commerce company Radial, Inc. for US$820 million.
Belgian Post (BPost) Customer Service:
Phone Number: +32022785127
Email: [email protected], [email protected]
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Official website
https://track.bpost.cloud/ -
Provider’s phone number
+32022785127 -
File a claim or find a package
Email: [email protected]
Whether you have a claim or an issue you would like to address, use the contact email address or use the telephone number to contact the team.
