Belarus Post (BelPost)
Belarus
The Republican Unitary Enterprise of Posts «Belpochta» (RUE «Belpochta») - Belarus Post or BelPost is the national postal operator of the Republic of Belarus.
The company`s mission is to improve the quality and competitiveness of services, to guarantee sustainable economic development, and to increase the prosperity of the staff.
The main types of services provided by Belpochta include:
- Reception, processing, storage, transportation, delivery (handing) of mailing.
- International departures.
- Postage of parties.
- Hybrid mail.
- International Accelerated Mail – EMS.
- Payment of pensions, benefits, compensation, and the implementation of other payments.
- Provision of postal services at home.
- Subscription to periodic prints.
- Direct mail.
Belarus Post tracking packages and shipments
Tracking Belpochta on the official website provides for both those parcels that are delivered to the country and those that are sent abroad.
The site has the necessary data to allow the user to find out the route of the shipment within the Republic of Belarus.
Also, our service will easily help you find a parcel outside of Belarus and roughly indicate the time of its arrival.
With Belpochta parcel tracking, you can track the shipment with incredible ease, since the service notifies the user even about the passage of customs, including possible duties that will follow to pay.
With the assistance from Alltracking website, you can easily track your parcel marked BelPost. In just a couple of seconds, the information will be offered to you.
Alltracking e-tracking system is a part of the global tracking system that allows customers to get all the information they need.
The way to get this information is to introduce the company's tracking number into the tracker field.
Belarus Post allows customers to obtain all the information they need on as many parcels as they expect.
The packages and shipments marked BelPost can be effortlessly recognized by the global tracking system which makes the experience with the company even more favorable.
What do I need to enter to track the parcel?
The parcel can be tracked on this website with the help of a tracker panel that automatically redirects all the information to you and displays it.
As Alltracking is the e-tracking source that processes data 24/7, you can rely on the information to be up-to-date.
If you happen to introduce the tracking number that is requested in the tracker field, you will receive detailed information about the parcel and its current status.
This status is automatically changed when the package is headed to another location.
For those customers who do not know where to find the company's tracking number, try to remember the method of payment you performed.
If you have a receipt, consider finding the number on it. You can also find the company's tracking number in your email.
This tracking number is the secret combination of letters and digits given to you to receive so much wanted notification related to your parcel.
But the status of the parcel can change from time to time.
If you happen to not see any significant changes do not panic and wait until the information is updated. For example, the parcel can be: either in transit, delayed, or stuck in customs.
What does one need to do with these details?
Usually, this helps the customers to understand when to expect the package and what barriers it may have on the way to the destination.
Can BelPost track numbers be found in the global tracking system?
No matter where you find yourself, BelPost allows you to track its parcels. Every corner of the world should be able to trace the updates BelPost packages and shipments overgo.
As a part of the e-tracking global system, BelPost packages guarantee you detailed information and location identification. All the status changes are easily tracked too.
If you expect more than one shipment, you can check for up to 10 with the help of the panel tracker where you will be asked to introduce the letters and digits that the system recognizes.
The e-tracking global system can identify the unique code BelPost assigns.
With the help of the assigned track number BelPost items can be found anywhere.
If you chose to get the information today, please follow the onscreen instructions on the Alltracking website and you will be able to track as many parcels as you expect.
The global tracking system is almost flawless and grants the customers information that you can access within one click.
How can I find out where my package is?
Alltracking is a website that is resourceful and handy. Remember that you are just one click away from the shipment information you request.
What it takes is just to introduce the tracking code into the panel and submit it.
Alltracking online service only requires the tracking number that you should have after the payment was finalized.
Whether it is written on your receipt or saved in your email – get the 13-character combination of letters and numbers and click the “Track” button.
Highly professional and strictly confidential – these are the right words to describe the Alltracking system as a part of the global tracking platform.
Alltracking answers the basic question which is “Where exactly is my parcel?” and gives you a clue on when to estimate it.
Alltracking is an ideal information-detecting method for parcel and shipment identification which is available to those presenting the tracking code.
This tracking packages and shipments website grants the customer the possibility to witness the changes at every step of the way, estimating the delivery time.
Alltracking analyzes the data received from BelPost and introduces the most accurate details of the hour.
What do I need to do to find the parcel on the Alltracking website?
Alltracking is a tracking platform for customers supported by the global post industry.
The website is offering the customer to perform 3 easy steps to get easy access to the information they require.
For the access to be granted you need to do the following:
- get the identification (tracking code) written on your receipt
- introduce the special combination of letters and digits into the field, entering the “Track and Trace” department on the upper panel
- click the “track” button to finalize the processes
- get access to the data and check the status of the parcel
Usually, the website will show you the hub where the parcel or shipment is at.
If you see the hub not being changed for quite some time, consider contacting the Customer Service team for clarification.
All the tracking numbers assigned by the company will help you follow the order through from the departure point to the destination point without any second-guessing or doubts.
You enter the Track and Trace section, introduce the special combination you have, and have the information displayed to you. This is what an electronic post-global system helps customers do.
BelPost Postal Number Formats
Usually, the number format consists of letters and numbers that are a one-of-a-kind combination. This unique number the customer needs to enter into the specific field of our Alltracking website.
So that the number is tracked, make sure you check when you type in and the number of digits and letters you introduce.
The failure to do so will lead to the absence of information, as to track your parcel online, the system will ask you to introduce the tracking number you were given upon the parcel registration.
This number is yours and does not coincide with any other tracking number out there.
If you do not have it or feel like the number format is different from what you have written on your receipt, please contact the Customer Service team for additional details.
What does the BelPochta tracking number look like?
Tracking packages from Belarus worldwide is gaining more and more popularity.
Belpochta allows you to track parcels and shipments from every corner of the world, using global tracking services such as Alltracking.com
Track numbers of outgoing international registered postal items of Belpochta have the following format:
- RA-RZ ... BY (small packages up to 2 kg), CA-CZ ... BY (parcels 2-20 kg),
- EA-EZ ... BY (EMS-departure)
Registered international shipments are designated:
- R---BY (Rx123456785BY) - small package
- C---BY (Cx123456785BY) - Regular parcel
- E---BY (Ex123456785BY) - EMS departure
- A---BY (Ax123456785BY) - domestic shipments within Belarus
*A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package till it reaches its destination.
The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.
AllTracking system is integrated with the global parcel tracking service that can track any goods you send via post from or to BelPochta so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.
Then enter the given code into the field and click Track button.
The next thing you know the informaton regarding your package or shipment will be displayed on your screen.
Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.
BelPochta requests your unique tracking number to offer you the information about the package or shipment you expect to receive or to arrive at its final destination.
The most needed combination of digits and letters known as the tracking code is everything you need to have to know where your parcel is.
BelPost has a reliable tracking service and the information present on the website is corrected before being completed.
The package you request the information for will be checked by our Customer Service team who are constantly monitoring all the changes and updating the information in the system.
The Local or International Tracking department deal with lost/delayed or damaged packages. In case you think your item may be lost, contact the Customer Service team first.
The “Track and Trace” system is transparent. Belarus Post monitors every bit to be sure everything works flawlessly.
Track and Trace System in Belarus
Belarus Post is famous for being a fast and reliable post service.
Using modern post technologies offers customers access to the data that is associated with the packages and shipments that customers have unique tracking codes for.
BelPochta is a friendly global post service that allows tracking websites like Alltracking to offer information to customers no matter where they are.
Belarus Post has several benefits that customers know of:
- BelPochta gives the customers access to the data available 24/7
- BelPochta has well-developed electronic invoices and statements that are sent automatically
- BelPochta gives access to comprehensive reports as required
For your convenience, BelPost owns a “track and trace system” that is stable and trustworthy.
Alltracking generously provides the accumulated data from the Australia Post database for your convenience. This allows you to monitor the progress of any time of order to delivery end.
There can be certain conditions when the parcel stays untracked.
The main and the most important reason for it is the transit procedure that may keep the goods stuck.
But we advice our customers to give it some time and then try contacting BelPochta Customer Support team for clarifications.
When does “ stuck at customs” mean for any regular customer?
This means that the status of the package has not moved in a long time and there is no news that the tracking website can share.
After any significant changes take place, the parcel status will be updated accordingly and displayed on your screen.
If you still have questions after the changes were updated, please send an inquiry to Customer Support team.
First of all, no panic.
Sometimes the parcel is lost on the way to the final destination. BelPochta delivers posts professionally and such cases are really rare. But still, they do exist and we need to give you the information about them.
In cases like this, you need to request assistance from the Customer Service team.
The investigation then will take place and the company will take the responsibility of offering you a solution that will satisfy you.
BelPochta must offer you details and solutions.
It usually takes up to 48 hours to get a response from the Customer Support team. The complaints, appraisals, suggestions, and tracking number information requests can all be submitted.
You can also get the information you need at the Post office.
Customers may have certain parcel claims that they can address to the company.
Giving it a fair judgment, most of the time the complaints the customers have fallen into a few of the following categories:
The unidentified parcels
BelPochta is a great reliable package and shipment service that is a part of the global post tracking union.
If the parcel task is not and cannot be completed, there must be a serious reason behind it.
For instance, the shipments that are unidentified for whatever reason – wrong address, non-existing addressee, or another significant reason, the item is either returned to the sender or returned to the Post Center.
The responsibility can be totally on the sender as the address may have been printed wrong, or the shipping stick did not have a return address on it.
Sometimes the item is wrapped in an incorrect way when wrapped by the sender.
In such cases, BelPost cannot be held responsible for it. In most of the other cases, Belarus Post will investigate the case and refund you.
Damaged on the way
The damaged items need to be informed about as soon as they reach the final destination.
Contact the Customer Service team for a deep analysis of what happened.
The best way to do it is to include pictures of the damage caused.
The seller will discuss the issue with BelPochta.
In this case, the seller is responsible for the condition of the items when you receive them.
If the item is damaged you can enclose pictures, and put it all in writing, ideally in an email that you need to send to the seller.
The seller then will investigate what happened with BelPochta and either refund you or give you a substitute product.
The non-permitted items
Customers may think the paid service allows them to send almost anything. Belarus Post has string rules and they must be considered.
BelPochta imposes serious restrictions and prohibits certain categories of goods.
This means that when the package or shipment includes:
- Cash of any state
- Precious metals and stones
- Cultural property pieces and antiques
- Firearms
- Counterfeits of famous brands and another counterfeit
- Any goods and materials prohibited by law for shipment
They won’t be confiscated and as a result, will not leave the country. If you are unsure about an item, check with the Post Office about the eligibility to send it.
Ground information about Belarus Post
Belarus Post, else known as BelPost is a republican unitary enterprise (RUE), a Belarus state company, and operator of the Belarus national postal network.
The headquarters is located in Minsk. Member of the Universal Postal Union since 1947. The development of postal communication on the territory of Belarus has a long history, including ancient times, periods as part of the Grand Duchy of Lithuania, the Russian Empire, the USSR, and the period of independence.
Branches and locations
In 2021 the company had:
- more than 27,000 employees;
- six regional branches;
- production "Minsk mail";
- motor transport;
- more than 3,200 postal objects;
- more than 60 centers of comprehensive maintenance of corporate customers "Business Mail";
- six points of reception and issuing mailing;
- more than 1,700 cars;
- more than 1,300 postal routes;
- daily mileage of more than 220,000 km.
The history of BelPost
The development of postal services in Belarus began in ancient times. In Kievan (Kiev) Rus' there was a special "position" - the prince's messenger. The couriers delivered the order of the prince to various areas of the country. Sometimes the messenger went, and without certificates, special messages memorized.
In 1583, the first in Belarus post road (Warszawa - Białystok - Grodno - Vilnius) introduced a system of tariffs, which operates today in all countries of the world. Shipping is determined by the type and origin of its weight.
In 1793, Belarus became part of the Russian Empire, and then mail it is further developed as part of the postal system of the Russian Empire. Postal districts were formed, including Minsk, Vitebsk, and Mogilev.
The first telegraph station in Belarus was equipped in 1859 at the Minsk post office and in Bobruisk. Organized the first telegraph line.
Regular transport of mail by rail began in 1871 along the route Minsk – Moscow, Minsk – Rivne, Minsk – Brest, and Minsk – Lyubava. Most cars had special racks for storage and sorting mail. The cars were hanging mailboxes to receive messages at train stops.
Interesting historical facts
- Among the service of Belpochta delivers newspapers by subscription. In August 2020, Belpochta ceased to deliver the non-state social and political newspaper Narodnaia Volia to subscribers.
Later, Belpochta refused to distribute Narodnaia Volia and sued this newspaper and Svabodnyie Novosti. According to Belpochta, the delivery services of the part of their circulation were rendered.
- In November 2020, Belpochta did not contribute 4 non-state newspapers to its subscription directory for 2021.
In April 2021, Belpochta refused to take on the implementation in his departments and include in the subscription catalog in the 2nd half of 2021, the private Baranovichi publication Intex-Press. In June 2021, Belpochta, the general director of Belpochta declared the inclusion in the subscription catalog in the 2nd half of 2021 of another non-state newspaper —New Hour, suspecting the publication in the publication of materials that violate the law of the media.
- On January 3, 2021, Belpochta launched a paid email ("National Postal Electronic System").
Belarus Post (BelPost) Customer Service:
International Phone: +375 33 3000 154
Email: [email protected]
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Official website
http://belpost.by/ -
Provider’s phone number
+375 33 3000 154,+375 44 5900 154 -
File a claim or find a package
Email: [email protected]
Please address your claims to the official mail of Belpochta representatives or fill in the form on the official website
