1688
China
1688.com is China’s main site for wholesale and dropship products for sale domestically. 1688 is a business of Alibaba Group.
The 1688 logistics company delivers goods from online stores in China and works with online retailers who send their shipments locally and to other countries in the world.
1688 tracking packages and shipments
1688 delivers to multiple destinations and you can track all packages sent through this courier on this website in just a few clicks.
1688 is a logistics and courier company that provides shipping and transportation services to individuals who order goods on the online platform.
1688 Tracking System is available 24/7 with regular updates that the customers can rely on and consider a reliable source of information.
Alltracking made sure all the packages and shipments marked 1688 could be detected no matter where they were.
You can easily track any postal shipment with the Alltracking website which guarantees you straightforward information about your package.
1688 is a company with a logistics target that delivers parcels of any kind to any part of the world.
When the company takes care of customers’ parcels and sends them overseas, the tracking number is always assigned for everyone’s convenience.
Our website surely will offer you transparent information related to shipments and packages when you enter a tracking number on our online platform.
Alltracking.com will do the job of providing the information regarding your delivery by visiting our website, introducing the track number and connecting to the world database.
With Alltracking.com the service is less complicated because no need to log in or enter any personal information about your package as the platform has a built-in automatic recognition system that determines which courier your tracking number belongs to.
The information you want to receive then will be automatically displayed on your screen
You will get the location and the status of your parcel immediately not needing to take any difficult steps.
What do I need to enter to track the parcel?
1688 allows all of its customers to know the status and location of each of their shipments.
For that, you will need to have your 1688 tracking number, which you will then need to enter in your tracking session so that the system shows the package status.
When you are 100% sure you want to track packages and shipments you enter our website and follow the steps indicated there.
1688 offers postal updates through the postal server that can be accessed by customers from any corner of the world.
Alltracking is the website that can guarantee you the status and location of the package or shipment that you are expecting to get delivered.
All the information you need to give us is the number that is requested in the tracker field, and you will receive detailed information about the parcel and its current status.
Just like it was mentioned above, the tracking code is everything you need at this point.
For those customers who do not know where to find the company’s tracking number, try to remember the method of payment you performed.
If you paid with cash or credit card – you should have a receipt with the tracking number on it.
The confirmation number can also be found in your email if you choose an online payment method.
The tracking number will give you an understanding of where the packaging is at this very moment.
For example: the parcel can be: either in transit, delayed or stuck in customs. This information usually helps the customers understand when to expect the package and what barriers it may have on the way to the destination.
Can 1688 tracking numbers be found in the global tracking system?
1688 is responsible for express deliveries and logistics solutions in many countries in the world.
The tracking numbers that companies assign to parcels that travel abroad can be identified on any tracker website that has access to the universal tracking database.
You can track 1688 globally via our Alltracking online platform where you will be able to track as many parcels as you expect, you will find your tracking numbers on items you have purchased online that use a courier.
As 1688 is one of the oldest and the most experienced logistics companies in the world, also being part of the global tracking union, the system allows us to monitor the parcel status changes that happen immediately.
How can I find out where my package is?
To Track and Trace packages and shipments from China one has to have a tracking number that will be useful at all stages of the tracking process.
No matter where you are at and what time of the day it is Alltracking will allow you to introduce the tracking code to find the information that you need to know.
Our tracking platform made it seem effortless for anyone to track packages and shipments on its website with the help of just a combination of characters that you are given upon purchase.
Alltracking gives you a wide source of information if you introduce the tracking code into the panel and submit it.
Our online service only requires your tracking number which you should have after the payment was finalized.
Alltracking is a secured highly professional method of finding detailed information that you cannot get access to without a special service.
This tracking packages and shipments website grants the customer the possibility to witness the changes at every step of the way, estimating the delivery at the right time.
What do I need to do to find the parcel on Alltracking website?
Alltracking will make sure your parcel is found in the system no matter when you try to get hold of it.
Alltracking website is a respectable online platform for customers who are dealing with parcels and packages as well as goods deliveries from all around the world.
The basic knowledge of how we operate will help you to get the updates you need.
All the steps you need to perform on our website are simple:
- Enter the postal identifier in the field with the icon,
- Click on the Track the Package button,
- Find out where your package is and its current status.
The information we provide will include the hub where the package is, the time and date – and most importantly the destination and approximate time it will get there.
What is a tracking number – 1688?
1688 has tracking numbers that resemble the typical tracking number combination but have the country abbreviation in it.
1688 packages have a similar tracking number to standard tracking numbers that are assigned to parcels that leave a country to travel abroad.
You can track any 1688 package or shipment on Alltracking.com only having a track number.
This is not all – you can track as many packages on our website on the same day as you wish. Neither Alltracking nor 1688 will limit you.
*A tracking number is a specific number assigned to each parcel just before it is shipped. This number works as a unique ID code and allows people to follow and track their package till it reaches its destination.
With this unique combination of letters and digits, you can easily find out where the parcel is while in different hubs in various cities and when it will depart to reach the destination.
Giving each parcel its separate number helps to identify it in the best way possible.
The company’s tracking numbers are meant to help you follow the order through from the departure point to the destination point without any second-guessing and doubts.
You enter the Track and Trace section, introduce the special combination you have, and have the information displayed to you. This is what the electronic global system helps customers do.
1688 Tracking Number Formats
1688 has tracking numbers that consist of letters and digits that have their meaning.
Every combination on the receipt and the parcel assigned by 1688 is specific and unique.
If you want to track your parcel online, the system will ask you to introduce the tracking number you were given upon the parcel registration.
This number is yours and does not coincide with any other tracking number out there.
The format consists of letters and numbers but can sometimes be just numbers.
What does 1688 tracking number look like?
Your 1688 tracking number is 13 characters long and can be found at the top of your receipt, next to the vertical bar code on the right side of the sheet.
An example of a tracking number: CP334485920CH
CH means China (the departure country)
*A tracking number is a specific number assigned to each parcel just before it is shipped. This number works as a unique ID code and allows people to follow and track their package all the way.
Alltracking helps customers track and trace their packages and shipments from any part of the world.
When you enter the combination of letters and numbers you are most likely to find the updates immediately.
Our online system offers them every 24 hours with tiny exceptions when the parcel has not reached the hub yet.
But let us tell you that no matter if it is your first ever package to track or the fifth, it is equally easy to do it.
Do not panic if you have not done it previously. Alltracking made is so simple for anyone involved in the tracking process.
If you enter the main page of the Alltracking website you will see the upper panel with a few buttons to click on.
The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.
Alltracking system is integrated with the global parcel tracking service that can track any goods you send with 1688, so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of numbers and letters that you have printed on your receipt or confirmation letter in your email.
Then enter the given code into the field and click the Track button.
The information on your package or shipment will be displayed on your screen.
Whether you have any difficulties entering the code or other questions, feel free to contact our Customer Service team for clarifications.
1688 has a standard way of offering customers information updates.
]You are being given a tracking code which you can use on the company’s website or this website here.
The only difference is that the website’s “check your parcel status” procedure is far more complicated. It is not difficult to track and trace your package with the help of the Alltracking e-tracking system.
You are one step away from the information on the status and location of your parcel. But you need a tracking number for it. Find it on your paper receipt or in your email confirmation.
The most important combination of digits and letters you possess is everything you need to have to know where your parcel is.
1688 has a transparent tracking service and the information present on the website is corrected before being completed.
Most websites will allow you to enter the given number into their Tracking System finder but in case the website does not provide this information directly, you can contact the Customer Service team and request additional details.
The package you request the information for will be checked by our Customer Service team who are constantly monitoring all the changes that happen.
The Local or International Tracking department deals with lost/delayed or damaged packages.
If you have a feeling that may be your case, do not hesitate to contact the team for specifications.
The “Track and Trace” system is not difficult to understand at all. The website that we represent made sure anyone would feel comfortable using it regularly.
Every step of the way is monitored and displayed for your convenience by a team of professionals who update the information with its changes.
You see these notifications immediately.
Track and Trace system in China
Track and Trace in the country resembles all the similar procedures other express delivery companies from different countries perform.
You have to have a tracking code, which is a unique combination of characters, to track your parcels.
You can track as many parcels as you have (but normally up to 50) on our website from the same postal company.
The Track and Trace system allows to check the parcel and its status no matter where it is and what current status is applied to it.
Here's what the various tracking statuses mean.
If the parcel is nearly at the destination point – you will be able to see it. But the system can also delay the updates if they have a certain cause.
Here are a few possible explanations for why your 1688 package is still on its way:
- Out-of-stock item: The seller is waiting for more inventory to arrive.
- The delays: 1688 is experiencing delays due to bad weather or other unforeseen circumstances.
- Incorrect address: Your package features the wrong address, and 1688 is trying to find it. It's also possible that the seller underestimated the sending time.
Also, the parcel could be found pending.
When the status of your package states "pending," it means your package is either on the verge or has recently entered the destination country. After your package goes out for delivery within a couple of days, you should find an update to notify you that this happened.
So before you panic, wait a while. If waiting doesn’t help and you feel like the time is just being wasted, please contact the 1688 Customer Service team for all the answers to your questions.
It can happen that the data is missing from the system. The customers usually see it as a bad sign.
If you cannot explain the absence of information – think of it as a delay that will eventually be successful and the status will be shown after the package reaches a certain location.
Most of the time customers panic when the information is not being updated but we have to admit there can be a rather convincing reason.
There can be numerous explanations for the non-trackage of the parcel you need information for.
But before any panic starts, customers are advised to consider it being stuck in transit.
This means that the status of the package has not moved in a long time and there is no news that the tracking website can share.
After any significant changes take place, the status of the parcel will be updated accordingly. But if you do not see it straight away, do not consider the package lost – it can just be temporarily delayed.
Though many may consider that 1688 may have thousands of packages daily and it is hard to take care of all of them, it is not true. The company is experienced and does the job well.
1688 takes very good care of the parcels as the trust rating is too high to let anyone down. Even though most cases are successful, this cannot be 100% of the cases. Issues do occur.
From time to time this can happen to anyone.
1688 employees are usually very attentive and caring when it comes to all the actions that need to be done, going the extra mile for the customers to be satisfied but 100% of cases simply cannot always be successful.
The parcel may be lost on the way to the final destination. These cases are rare but they do exist.
In case this happens please contact the 1688 Customer Service team for further assistance.
The investigation will need to take place and the company will take the responsibility of offering you a solution.
Please note that you will be asked to offer information that will help to investigate the case.
It usually takes up to 48 hours to get a response from the Customer Service team. The complaints, appraisals, suggestions, and tracking number information requests can all be submitted.
But the lost parcel is not the only possible variant here. The parcel can also be stuck in transit, the goods can be stuck at customs, and delayed for any reason at all.
Customer Service team will be able to provide you all the answers you need. Keep an eye on their reply.
1688 seems to have one of the best Customer Service teams that is capable of dealing with any types of requests and issues.
Whether you want to complain or have any suggestions, you are free to contact the Customer Service team at 1688.
Usually, customers have the following claims that the Customer Service team deals with:
1) Tracked packages that did not reach the destination
At 1688, when delivery of an article cannot be completed, the item is either returned to the sender or returned to the company’s branch. If you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, 1688 cannot be held responsible for it. In most of the other cases, the delivery company will investigate the case and refund you.
2) Damaged tracked parcels
If the item arrives damaged, the first thing you need to do is get in contact with the seller as soon as possible. (This is for those who purchased an item online that was later sent with 1688). The seller will discuss the issue with the respective post company. In this case, the seller is responsible for the condition of the items when you receive them.
If the item is damaged you can enclose pictures, and put it all in writing, ideally in an email that you need to send to the seller. The seller then will investigate what happened with 1688 and either refund you or give you a substitute product.
In case you want to file a claim, please use this online form: https://114.1688.com/kf/contact.html
Ground information about 1688
Alibaba (1688.com) is a well-known brand in global business-to-business (B2B) e-commerce.
It provides tens of millions of online merchants with massive business opportunity information and a convenient and secure online trading market.
It is also a community platform for businessmen to meet friends and interact in real ways.
1688.com has covered 12 major industry categories such as raw materials, industrial products, clothing and accessories, home furnishings, and small commodities, providing a series of supply products and services from raw materials to production to processing to spot goods.
Branches and locations
The company has one main office in China that deals with the platform and multiple agents in various locations.
The history of 1688
Founded in 1999, 1688.com was originally called 'Alibaba China Market. '
It was and remains, China's largest online wholesale platform and e-commerce company for domestic buyers.
It is a channel for buyers working under the Alibaba Group to source products from local, Chinese suppliers.
Since 2010 the company has processed millions of orders weekly.
Interesting facts about 1688:
- Before any supplier can sell on 1688.com, they must apply for and receive a license from the government.
There is also an annual fee, currently 6,888 RMB, $1,085.00 U.S. This ensures that those who are selling on 1688.com are legitimate, and have quality products and a commitment to commerce.
- The site is primarily for B2B and B2C customers and for buying directly from Chinese factories. A large number of Chinese businesses use 1688 for their products – approximately 80 percent. The remaining 20 percent are trading companies. More and more international buyers are using 1688 for larger selections and variety.
- 1688 currently has over 120 million users and 50,000 different companies. The name comes from the phonetic for 1688 in Mandarin, Yao Liu Ba Ba, and its close phonetic sound to Alibaba. This is common across most of Asia, substituting words for a sound similar to that of numbers.
1688 Customer Service:
Telephone: +86 400-600-2688
Email: https://114.1688.com/kf/contact.html (online form to fill in)
Official website
https://www.1688.com/Provider’s phone number
+86 400-600-2688File a claim or find a package
Website: https://114.1688.com/kf/contact.html