We Post

We Post

Malaysia

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    WePost Logistics is the local private express delivery company, which is responsible for the delivery of most postal items, shipments and packages of various types in Malaysia.

    WePost tracking packages and shipments

    WePost Logistics (also referred to as WePost) is an experienced professional logistics services provider, known for its effective, efficient, and reliable activity in the logistics and postal domains.

    The company sets standards that are hard to top but quite pleasant to maintain. The level of trust towards the company shows that WePost is one of the most relevant companies in terms of price and delivery terms.

    Also, the database that the company has can be easily shared within the global postal union where all the tracker websites can get the information from.

    The tracking of WePost parcels and shipments is easy.

    You can do it using the Alltracking service website which has a system that makes a part of the global e-tracking system.

    Using our Track and Trace section can help you understand the current status and the location of your shipment."

    What do I need to enter to track the parcel?

    When any customer wants to track and trace their package, it is important to know the correct way to do it.

    The parcel can be tracked on Alltracking with the help of a tracker panel that automatically redirects all the information so you and displays it.

    As Alltracking is the e-tracking source that processes data 24/7, you can rely on the information to be up-to-date.

    If you happen to introduce your special tracking number that is requested in the tracker field, you will receive detailed information about the parcel and its current status.

    This status is automatically changed when the package is headed to another location.

    For those customers who do not know where to find the company’s tracking number, try to remember the method of payment you performed.

    If you have a receipt, consider finding the number on it. You can also find the tracking number in your email.

    This tracking number is the secret combination of letters and digits given to you to receive so much wanted notification related to your parcel.

    But the status of the parcel can change from time to time.

    If you happen to not see any significant changes do not panic and wait until the information is updated.

    For example, the parcel can be: either in transit, delayed, or stuck in customs.

    What does one need to do with these details?

    Usually, this helps the customers to understand when to expect the package and what barriers it may have on the way to the destination.

    Can WePost tracking numbers be found in the global tracking system?

    WePost Logistics allows customers to get information and track their parcels and shipments anywhere in the world. The company’s tracking system is a part of the global e -racking system which makes websites like Alltracking do the job of offering the customers all the parcels and shipments’ information easily.

    WePost tracking offers you the possibility to find your package wherever it is during its journey to its final destination.

    In addition, thanks to agreements and partnerships with other postal companies around the world, all WePost packages pass through checkpoints where information is constantly updated.

    All packaging data is automatically recorded on the company's platform and this shows all information to the customer when tracking the package.

    To track your package you only need to know the WePost’s tracking number and enter it in the search field of the tracking section to know the status or location of the package.

    Tracking can be done at any time and from anywhere, and there will always be some information about your package to display.

    Alltracking daily offers updates on parcels and shipments sent or received by Top You.

    The tracking procedure is available by clicking the “Track and Trace” section title on the upper panel.

    How can I find out where my package is?

    Alltracking allows to find the parcel on the website having just a tracking number.

    The service on our website gives customers a secure possibility to see where the package or shipment is in real time.

    The hub and the status of the parcel will be shown introducing the WePost’s tracking number.

    In the case of non-disclosure, when the details about the parcel are not shown, consider contacting the company’s Customer Service team representative for additional information.

    If the parcel is still missing after a few days, give the Customer Service team the tracking information you have and wait for the investigation.

    Alltracking is the website that provides all the necessary information immediately.

    Remember that you are just one click away from the shipment information you request.

    Get the code from your receipt whether it is saved in a paper form or your email, enter it into the panel, and click the button.

    Highly professional and strictly confidential – these are the right words to describe the Alltracking system as a part of the global tracking platform.

    If you want to know when to expect the parcel and the estimated delivery time, you can easily find it with the help of Alltracking.

    Alltracking is an ideal information-detecting method for parcel and shipment identification which is available to those presenting the unique tracking code.

    Do not keep yourself away from the details we own on your parcel.

    What do I need to do to find the parcel on Alltracking website?

    The parcel tracking routine is effortless and does not require any step that customers may consider complicated.

    As Alltracking is a tracking platform for customers supported by the global post industry, the information the system processes is being spread with lightning speed.

    Activating these 3 easy steps usually helps the customer obtain the requested information.

    What do you need to do to get the information from Alltracking?

    First of all, one has to get the identification number (a unique tracking code) written on the receipt, received upon the payment process.

    Secondly, you have to introduce a special combination of letters and digits into the field, entering the “Track and Trace” department on the upper panel.

    When this step is performed, please click the “track” button to finalize the process.

    Then you will get access to the data and check the status of the parcel and know the way to monitor the changes whenever you need to check the details.

    Usually, the website will show you the hub where the parcel or shipment is at.

    If you have zero information displayed or the information has not been updated for a long period, consider contacting the Customer Service team.

    What is a tracking number – WePost?

    WePost Logistics’ shipments and packages can easily be tracked by Alltracking.

    The procedure is rather simple.

    You only need to know the WePost tracking number and introduce it on the Alltracking website.

    There on the main page, you will see the upper panel with Track and Trace section that you have to click on.

    When you land on the page you will see the field where you are asked to introduce the track number.

    The tracking section is meant to show you the status and location of the package.

    The tracking procedure can be done at any time or from any place, whether the country of the parcel departure or anywhere in the world.

    There will always be some information for your convenience. Sometimes the parcel may be stuck in transit, in this case, the information will be updated as soon as the parcel leaves this intermediate location.

    *A tracking number is a unique ID number or code assigned to a package or parcel that can be found on the paper receipt upon the payment process or in the email of the customer upon the confirmation.

    WePost Postal Number Formats

    The number format assigned by WePost is considered typical in the global postal world.

    The number consists of characters that are specific and unique for each customer separately and every package or shipment that leaves the country.

    To track your parcel online, the system will ask you to introduce the tracking number you were given upon the parcel registration.

    This number is yours and does not coincide with any other tracking number out there.

    Usually, the number format consists of numbers only.

    What does WePost tracking number look like?

    WePost is the express delivery company, which provides information, regarding all the packages and shipments that are sent on the company’s behalf to different parts of the world.

    The tracking number reference of WePost Logistics consists of 10 digits, for example, 6661830265.

    Other tracking number examples:
    5675435678
    4562875642
    6063123761

    The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.

    Alltracking system is integrated with the global parcel tracking service that can track any goods you send via WePost from Malaysia so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.

    Then enter the given code into the field and click the Track button.

    The next thing you know the information regarding your package or shipment will be displayed on your screen.

    Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.

    WePost Logistics gladly offers any online platform updates that can be accessed with a tracking number.

    With WePost your package should be where you request it to be super fast.

    WePost is famous for its deliveries for Malaysian e-commerce platforms, as it is the company that knows to deliver small parcels in a short period.

    WePost also partners with international logistics and postal service companies to smoothly deliver posts to different countries.

    With the help of a tracking number one should be able to know where the parcel is by entering the Alltracking website and entering the code.

    There is a special field for that that you can find on the Track and Trace section’ page.

    This page will tell you exactly where your parcel is.

    The “Track and Trace” system is easily accessible.

    Every step of the way is monitored and displayed for your convenience by a team of professionals who update the information with its changes.

    You see these notifications immediately.

    Track and Trace System in Malaysia

    Malaysia has a typical Asian delivery approach where the customer gets packages (from small to big) sent as soon as the payment method is completed.

    All packages and shipments in Malaysia are usually monitored within the system.

    WePost uses special delivery technologies to give customers access to the data that is associated with the packages and shipments that customers have unique tracking codes for.

    This industry-specific and user-friendly information technology is for post and freight tracking systems. That is why the parcels that WePost tracks are easy to monitor anywhere in the world.

    WePost is a great logistics partner for any tracking website because it is:
     • A part of a reliable online global tracking system that is available 24/7
     • Has integrated electronic invoices and statements
     • Offers access to comprehensive reports as required by tracking websites to offer customers appropriate information.

    Alltracking in its turn will do anything the possibilities allow to offer the customers the most recent updates the system has.

    Do not hesitate to take advantage of the Alltracking website’s capabilities.

    In certain situations, the parcel can stay untracked but this usually changes fast.

    The shipment or packaging can be stuck in a hub without any significant changes. Delays do happen and they do not always depend on the logistics company directly.

    In case you have doubts about a possible delay or you seem unsure whether the [arcel is delayed or lost, do not hesitate to drop WePost a line asking for information you can not see online.

    Alltracking system receives the changed or updated data immediately, but if you feel like you need a more detailed report, consider contacting the Customer Service team.

    The Customer Service team should be able to offer you a report and estimate the approximate time of the delivery.

    ONLINE SHOPPING CASES:

    As a rule, information about the tracking code starts to be updated 7-10 days after receiving the tracking code, or 1-2 days after the (real) delivery of the parcel to the post office.

    Small stores issue a tracking code immediately but take the order to the post office when a certain number of parcels are collected, this can be once in 7-14 days.

    Missing packages and shipments are always an exclusive case that needs to be investigated.

    The first and the most important step (when you do not hear any news) to take is to wait some time for the details to be uploaded into the system.

    If there is still not any progress and the status does not change, offer the Customer Service team the tracking number for them to see what the problem may be.

    Most of the time it got delayed somewhere and as soon as something changes the updates will be shown.

    If the delivery status of your package remains unclear, be sure to inform the Customer Service team and ask your questions to receive answers.

    When contacting the team’s representatives, you will be asked to provide the tracking number from the receipt and, if possible, an accurate and detailed description of the goods and packaging.

    Most likely then all the distribution centers will be checked to find out if the shipment was perhaps addressed incorrectly or if its packaging got damaged or lost on the way.

    You can only submit a complaint to WePost as the sender of the parcel, not as the recipient. Fortunately, most senders have fixed arrangements for lost and damaged parcels.

    You are entitled to compensation in money equivalent for your loss.

    In this case, you have to enter the official website, contact the Customer Service team, submit a claim in written form, and wait for the response.

    The Customer Service team will analyze each case separately and offer a solution that will suit you.

    In a situation when the parcel was damaged, you also will be offered an investigation and compensation later on (if the company has proven responsible for this).

    Please note that the parcel can be delayed for whatever reason. In this case, you have to contact the Customer Service team for additional information.

    If you are the sender, start an investigation into your parcel using the online form below. In case of damage, your complaint must be submitted to WePost within 7 calendar days.

    All the complaints and claims have to be sent in written form using the official email address: [email protected] or fill in the online form – https://www.wepost.com.my/contact.

    Ground information about WePost

    WePost Sdn Bhd is a privately owned organization incorporated in 2017 domiciled in Malaysia.

    The company was founded by a small group of professionals and to-date has a goal of becoming the most outstanding shipping company in Malaysia.

    Branches and locations

    There are dozens of WePost offices in Malaysia. More than 1000 employees are working for the delivery company.

    The history of WePost

    WePost Logistics has been one of the fastest and most reliable express delivery service companies for more than 5 years. The company started with a few team members who had several ideas about the shipments and package delivery process. Today the company can handle hundreds of requests daily.

    The company’s extensive service covers the whole process of shipping from warehouse storage, freight, clearance, and courier service to your doorstep.

    Interestin facts about WePost

    - The company provides a customized service that offers a great service. Through the company’s electronic system, customers can ship their items purchased from China such as TaoBao and Tmall within a click.
    - In China, WePost has a subsidiary company “广州全民国际货运代理有限公司”, in full control of the China logistics process, to provide better assistant with a well-established shipping network.

    WePost Customer Service:

    Telephone: (country code)+ 07 818 0383
    Email:[email protected]

     
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