Vietnam Post (VNPost)

Vietnam

Vietnam Post (VN Post) is the national postal company of Vietnam, which, despite its young age, has already established itself as a reliable and efficient postal service.

One of the main advantages of Vietnam Post is affordable prices and an individual approach to everyone who uses their services.

Vietnam Post tracking packages and shipments

Packages and shipments under the Vietnam Post logo are delivered fast and definitely in a secure way.

Vietnam Post can be relied on and trusted by customers and delivery partners as the company has proven to be worthy of any involvement.

Just like any other logistics and postal company Vietnam Post assigns a tracking number to any parcel that travels internationally.

The tracking number is helpful in the detection of parcels that leave the country and take longer than estimated. And even in the case when everything goes smoothly it is still convenient to be able to track a package down when you want to know where it is.

The easiest way to do it is to get on the Alltracking website which was specially created for customers to track and trace their goods.

Alltracking is rather simple when you enter it for the first time. It will provide all the existing information regarding the upcoming delivery which is kept in the global database easily accessed by companies like ours.

With Alltracking.com the service is less complicated because no need to log in or enter any personal information about your package as the platform has a built-in automatic recognition system that determines which courier your tracking number belongs to.

The information you want to receive then will be automatically displayed on your screen.

You will get the location and the status of your parcel immediately not needing to take any difficult steps.

What do I need to enter to track the parcel?

To track any parcel via the Alltracking online tracking website one needs to have a tracking number that usually is written on the paper receipt or in the email confirmation letter.

Alltracking is available to you at all times, from any part of the world you can log on and see what you have to know about your package or shipment.

You can even track as many parcels as you like via the Alltracking online platform. Just enter the website, find the tracker panel, and introduce the special code.

If you introduce the company's tracking number that is requested in the tracker field, you will receive detailed information about the parcel and its current status. Keep doing it until you see changes – we try to update information on Alltracking daily.

Important to mention:

For those customers who do not know where to find the unique tracking number, try to remember the method of payment you performed.

If you paid with cash or credit card – you should have a receipt with the tracking number on it. The confirmation number can also be found in your email if you chose an online payment method.

But if you introduced the tracking number and the information we have is either the same or absent at all – consider the following:

There can be multiple variations - the parcel can be: either in transit, delayed, or stuck in customs. This information usually helps the customers to understand when to expect the package and what barriers it may have on the way to the destination.

Can VN Post track numbers be found in the global tracking system?

VN Post can assign special codes to all the packages and shipments that need to travel the distance.

You can track VN Post packages and shipments globally via our Alltracking global tracking system when you follow the onscreen instructions and you will be able to track as many parcels as you expect, you will find your tracking numbers on items you have purchased online that use a courier for.

As VN Post is a part of the global tracking union, the system allows us to monitor the parcel status changes that happen immediately. Alltracking will make sure you get the latest updates and current notifications.

How can I find out where my package is?

When you have the tracking number assigned by VN Post to you, all the further steps will take a few minutes.

Alltracking gives you a wide source of information if you introduce the tracking code into the panel and submit it. See the Track and Trace panel on top for more details.

Our online service only requires your tracking number that you should have after the payment was finalized.

Alltracking is a secured highly professional method of finding detailed information that you cannot get access to without a special service.

This tracking packages and shipments website grants the customer the possibility to witness the changes at every step of the way, estimating the delivery at the right time.

What do I need to do to find the parcel on the Alltracking website?

Get your tracking number ready. It can be among your confirmation letters in your email or on your paper receipt.

All the steps you need to perform on our website are simple:

- enter the postal identifier in the field with the icon,
- click on the Track the Package button,
- find out where your package is and its current status.

The information we provide will include the hub where the package is, the time and date – and most importantly the destination and approximate time it will get there.

With the help of this tracking number, you will get the parcel news within a couple of seconds.

What is a tracking number – VN Post?

VN Post attributes a unique tracking number to any parcel that leaves the homeland to travel abroad.

Every parcel that travels the distance to get to the final destination can be monitored online. The tracking code given by VN Post can help you do it. With this unique combination of letters and numbers, you can easily find out where the parcel is while in different hubs in various cities and when it will depart to reach the destination.

Giving each parcel its separate number helps to identify it in the best way possible. The company's tracking numbers are meant to help you follow the order through from the departure point to the destination point without any second-guessing and doubts.

You enter the Track and Trace section, introduce the special combination you have, and have the information displayed to you. This is what an electronic post-global system helps customers do.

VN Post Number Formats

VN Post tracking number resembles any other tracking number in the world – consisting of 13 characters typical for any postal company’s tracking activity.

The number consists of characters that are specific and unique.

To track your parcel online, the system will ask you to introduce the tracking number you were given upon the parcel registration.

This number is yours and does not coincide with any other tracking number out there.

What does the VN Post tracking number look like?

VN Post assigns tracking numbers to all parcels that leave the country to get anywhere in the world.

Here’s what a tracking number is in case you are looking for it and have no clue what it is.

* A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package till it reaches its destination. One needs a tracking number to make sure the parcel gets exactly where it needs to and does it on time.

Examples of PVN Post’s tracking numbers:

VN Post (Vietnam Post) tracking numbers can be summarized as follows:

(# = letter / * = number / last 2 = letters indicating the country Vietnam - VN)

A good example of a tracking number from Vietnam is :

RA 454 231 444 VN

An international postal identifier might look like this if divided into categories:

RA123456785VN - small packages weighing up to 2 kg;
CS123456781VN - parcels weighing 2-20 kg;
EX123456782VN - EMS shipment.

Alltracking will help you with any package VN Post has given the tracking number for.

Use our website to find the details. The main page will direct you.

The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.

AllTracking system is integrated with the global parcel tracking service that can track any goods you send via post from Vietnam with Vietnam Post so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.

Then enter the given code into the field and click Track button.

The next thing you know the informaton regarding your package or shipment will be displayed on your screen.

Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.

We can assure you that VN Post that regularly deals with hundreds packages and shipments know how to perform their duties on the highest level. A tracking number is the most important information you have at every stage on our website.

With the help of these 13 digits you can find your parcel even if it is stuck in transit, delayed or damaged.

VN Post has a transparent tracking service and the information present on the website is corrected before being completed. Most websites will allow you to enter the given number into their Tracking System finder but in case the website does not provide this information directly, you can contact the Customer Support team and request additional details.

The package you request the information for will be checked by our Customer Support team who are constantly monitoring all the changes that parcels may overgo. The status of the parcel depends on the state of the package at the very moment – so if no changes are showing up this can mean the package is possibly delayed or lost.

If you have a feeling that may be your case,do not hesitate to contact the team for specifications.

VN Post and Alltracking are two separate companies that want to offer you the tracking information you need to have but only with the condition that you have a tracking number on you in the first place. This is what VN Post provides for you and we just work with the rest.

If you are wondering how to find the tracking number and have no cluewhere to search, read below.

Track and Trace system in Vietnam

Vietnam is the country with very well-developed online system whether it is about e-commerce or parcel tracking.

The postal industry is very well-developed. The system is electronic and is in a fruitful collaboration with the biggest and most famous tracking websites.

Alltracking always uses the information technology for our post and freight tracking systems. That is why the parcels that Posti Finland tracks are easily monitored by us.

Track and Trace system inVietnam is available for you to access 24 hours a day, 7 days a week and Alltracking generously provides the accumulated data from their server database for your convenience. This allows you to witness the progress of any time of order to delivery end.

It can definitely happen and we have to get you ready for such cases. At least we can offer you some information that may be useful. There can be numerous reasons for non-trackage of the parcel you seek information for.

But before any panic starts, customers are adviced to consider it being stuck in transit. This means that the status of the package has not moved in a long time and there is no news that the tracking website can share.

After any significant changes take place, the status of the parcel will be updated accordingly. But if you do not see it straight away, do not consider the package lost – it can just be temporarily delayed.

There is a little chance that the package will not show up. We never want to talk about cases like this but we should. The parcel may be lost on the way to the final destination. In case this happens think to contact the representatives of the Vietnamese Customer Service team for further assistance.

The investigation will need to take place and the company will take the responsibility, offering you a solution. VN Post must give you answers and inform you of all the details. The complaints, appraisals, suggestions, and tracking number information requests can be submitted too.

No panic if the package is still missing – either it will be found or you will get a refund. In both cases, you have to wait first and then follow the instructions given by the Customer Service team. Do not hesitate to contact them.

Vietnam Post will never ignore your claims. If you have not heard from the company in 24 hours just know they will eventually reply.

Usually, the complaints the customers have fall into several categories.

1) Tracked packages that did not reach the destination

The situations may differ from one case to another. At times the fault belongs to the company. Sometimes the customer is to blame.

If you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, Vietnam Post cannot be held responsible for it.

In most of the other cases, VN Post will investigate the case and refund you.

2) Damaged tracked parcels

If the item arrives damaged, the first thing you need to do is get in contact with the seller as soon as possible. ( this is for those who purchased an item online that was later on sent with PVN Post). The seller will discuss the issue with the Vietnamese Post company. In this case, the seller is responsible for the condition of the items when you receive them.

If the item is damaged you can enclose pictures, and put it all in writing, ideally in an email that you need to send to the seller. The seller then will investigate what happened and offer you a practical solution.

3) Confiscated tracked items

VN Post delivery may still be delayed for reasons beyond its control. There are some restrictions that the customer has to know of. If the package contains products that cannot enter the destination country – the access will be denied.

Particular emphasis in the regulations is placed on the prohibition of the transport of certain items - explosives, counterfeit goods, valuable antiques, etc.

Ground information about VN Post

Vietnam Post offers a delivery service to almost every city in the country. The company also provides the ability to deliver a package to any country in the world that is an ally of the company, and with the help of Vietnam Post tracking service, detecting and expanding mail coverage worldwide for customers in Vietnam, from documents to packages weighing up to 30 kg.

Branches and locations

There are over 500 branches of VN posts throughout the country. Most branches are located in the capital of Vietnam.

The history of VN Post

Vietnam Post and Telecommunications Group (VNPT – VN Post) is a courier delivery service that was founded in 2005 as part of an initiative project of Vietnam Post and Telecommunications Group. with a contract or when requesting a special service, which allows the client to pay for the delivery when the agency employee picks up the packages, saving them the time and effort of the buyer.

The agency also offers packaging materials to the sender so that he can prepare the package in the best possible way.

Interesting facts about Vietnam Post

- The average fee for delivering a document to another city in Vietnam by Vietnam Post is VND 120,000, which is approximately 5 dollars. If the document is sent outside the country, the cost will vary depending on the destination area, increasing or decreasing the average delivery cost, which averages 240 000 dong or 10 dollars.

- Delivery of any parcel from Vietnam Post is accompanied by additional insurance, which may or may not be accepted by the client, guaranteeing the reimbursement of the value of the goods in case of accident or loss.

VN Post Customer Service:

Phone Number: 1 900 54 54 81.

Email: [email protected]

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