State Entreprise Posta Moldovei

State Entreprise Posta Moldovei

Moldova

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    Posta Moldovei (Moldova Post) is the national postal operator of Moldova that provides a full range of postal services to individuals and legal entities.

    The Moldovan postal company was founded in 1993.

    The company is a member of the Universal Postal Union.

    Posta Moldovei tracking packages and shipments

    Posta Moldovei is the national postal company since the proclamation of independence of the Republic of Moldova. The company has been around for a few decades and has proven to be reliable and respectful toward all customers.

    Packages and shipments tracking procedure is easy with Posta Moldovei and the processes are similar to what you already know.  

    Everything you need to have is a tracking number that will guarantee you access to information kept on the server.

    The tracking number can be found on the paper receipt or in the email somewhere in your confirmation letter.

    What you have to do is enter our Alltracking website, click on the Track and Trace button on the upper panel, and paste your tracking number in the tracker field to track a package.

    The powerful parcel tracking system we have can be reached from any corner of the world.  

    Make sure you have your accurate Posta Moldovei tracking information – check all the numbers and letters for the absence of mistakes as they can deny you access to the information.
     
    When any customer wants to track packages and shipments the steps to take are standard.
     
    You cannot go wrong even if you do not know what to do. Just follow all the instructions and you will eventually get there. The information will be delivered to you in just one click.
     
    Alltracking online system that is a part of the universal e-tracking system that can identify any tracking number from any logistics company.
     
    It is easy to track Posta Moldovei packages and shipments and you will get to see it for yourself.

    What do I need to enter to track the parcel?

    So you have decided that you need to find out where the package is and what status it has at the moment – the best way to do it is to enter the Alltracking website and get your special code ready.

    Tracking a parcel is just a few clicks away from any customer. The key element is a tracking number, that Posta Moldovei assigns to all the parcels that go abroad is a unique combination of letters and numbers for personal use only.  
     
    Alltracking is a secured trust-worthy platform with all the information that you request to have.  
     
    The updates that you need to know and the status that you have to see to understand where the shipment has landed, what hub the delivery company is using, and what the estimated time of the delivery is.
     
    Our online tracking platform is a guaranteed way for the latest updated information to appear on your screen.
     
    The main page will tell you everything you need to know to get the information you need. The upper panel menu will give you a clear understanding of where to need to get.
     
    The Track and Trace section on the upper panel will take you to the tracker panel.
     
    Your tracking number is all you will need to find out where your parcel is and what status it has.
     
    The displayed information is updated daily.
     
    The tracking source is valid all year round and that is how Alltracking monitors all the changes and shows them immediately.
     
    Though our Customer Service team can assist you during our working hours, the system is available to you 24/7.
     
    Remember that your tracking number has to be with you at all times. It is the most important element of the search. When you decide to visit Alltracking, do not forget to find your receipt with the tracking code.
     
    Alltracking website is a reliable tracking platform for customers all around the world. There is a section known as "Track and Trace" that you need to choose to get all the information you need.
     
    The information we have on the Track and Trace web page will ask you to introduce the unique tracking number, which you must have on your receipt or in your email box.

    Use it carefully to identify where your parcel is and what status it has.

    Please remember that the parcel status automatically changes when the package is leaving to get to another location.

    For those customers who do not know where to find the company's tracking number, try to remember the method of payment you performed.

    If you have a receipt, consider finding the number on it. You can also find the tracking number in your email. For example, the parcel can be: either in transit, delayed, or stuck at customs. 

    * A tracking number is the secret combination of letters and numbers given to a customer upon registration. With the tracking number, a customer will receive the requested details, related to any parcel sent with the company.

    Can Posta Moldovei tracking numbers be found in the global tracking system?

    Tracking numbers assigned by Posta Moldovei can be tracked anywhere in the world. If the website has authorized access to the global e-tracking system it will be able to show all the current changes that took place.
     
    The company understands how customers are anticipating their orders and makes it super easy to check the parcels out for information online.  
     
    Dealing with tracking companies like Alltracking is a bonus as our platform is speedy and the clients get the information displayed with the speed of light.  It is quite simple to track and trace your parcel with the help of a tracking platform like Alltracking.
     
    Alltracking is the customers’ reliable information source while the postal company is the information provider. To give you the details on your packages and shipments and update you with the most recent news Alltracking will request a tracking number from you.
     
    The tracking number will grant you access to every little detail we have on your shipment and will be shown to you on your screen for convenience. Get to the Track and Trace section to be offered the package-related information.
     
    Tracking can be done at any time and from anywhere, and there will always be some information about your package available.

    How can I find out where my package is?

    Alltracking will expose all the requested information to you once you introduce the tracking number into the tracker field.
     
    As our website allows you to find the parcel on the website having just a tracking number, we have thousands of customers who do it daily.
     
    The service on our website gives customers a secure possibility to see where the package or shipment is in real time.  
     
    The hub and the status of the parcel will be shown introducing the company's tracking number.
     
    In the case of non-disclosure, when the details about the parcel are not shown, consider contacting any Customer Service team representative for additional information.  
     
    If the parcel is still missing after a few days, give the Customer Service team the tracking information you have and wait for the investigation.
     
    Alltracking is the website that provides all the necessary information immediately. Remember that you are just one click away from the shipment information you request.
     
    Get the code from your receipt whether it is saved in a paper form or your email, enter it into the panel, and click the button.

    Highly professional and strictly confidential – these are the right words to describe the Alltracking system as a part of the global tracking platform.

    If you want to know when to expect the parcel and the estimated delivery time, you can easily find it with the help of AllTracking.

    Alltracking is an ideal information-detecting method for parcel and shipment identification which is available to those presenting the company's code.

    Do not keep yourself away from the details we own on your parcel.

    What do I need to do to find the parcel on the Alltracking website?

    So let’s say you know you need to understand where your parcel is at and what status it has but you have not done tracking before.

    Before you start considering it a difficult task, let Alltracking assure you that it is rather simple to do it.

    Our website is created in a way that many people with zero idea how to use it could still figure out the steps to take.

    The routine is effortless and does not require any knowledge that customers may not have.

    As Alltracking is a tracking platform for customers supported by the global post industry, the information the system processes is being spread with lightning speed.

    Performing 3 easy steps usually gets the customer where they need to get.

    First of all, one has to get the identification number (company's tracking code) written on the receipt, received upon the payment process.

    Secondly, you have to introduce a special combination of letters and digits into the field, entering the “Track and Trace” department on the upper panel.

    When this step is taken, please click the “track” button to finalize the process.

    Then you will get access to the data and check the status of the parcel and know the way to monitor the changes whenever you need to check the details.

    Usually, the website will show you the hub where the parcel or shipment is at.  

    If you have zero information displayed or the information has not been updated for a long period, consider contacting the Customer Service team.

    What is a tracking number – Posta Moldovei?

     * A tracking number is a unique ID number or code assigned to a package or parcel that can be found on the paper receipt upon the payment process or in the email of the customer upon the confirmation.

    Posta Moldovei makes sure the packages and shipments with the company’s name on them are delivered fast. Posta Moldovei lets customers track the data online with the help of a special code written on the receipt that one always receives upon the payment procedure being completed.

    When you place an online order and want it to be delivered to you or if you paid for the package in one of Posta Moldovei’s branches you either have an email confirmation letter or a paper receipt . The tracking number for tracking the postal item of Posta Moldovei can be obtained by the sender when registering at the post office. Or register the parcel remotely. But we must remember that electronic registration does not guarantee that the sender will send the parcel.
     
    For Posta Moldovei the tracking number consists of 2 capital letters in the front, 9 numbers in the order that Moldovan Post company creates and 2 letters at the end of the row that stand for Moldova - MD.

    Posta Moldovei Tracking Number Formats

    Posta Moldovei is a trust-worthy postal company on the territory of the Republic of Moldova that sends and delivers letters, parcels, packages, and shipments to various countries of the world.
     
    Posta Moldovei has an international tracking number format, therefore it is not problematic at all to figure out where it is and what it is like when you see it on your paper receipt or in your email in a confirmation letter.
     
    All international shipments and packages will be assigned a tracking number.

    Please remember that sometimes very small packages and especially the parcels that travel within the country may not have it. But it depends on the type of service you requested.

    A standard tracking number consists of 2 letters, 9 digits, and MD at the end – which stands for Moldova.

    To track Moldova Post parcels, certain service indicator codes are used, standardized by the UPU, where the first letters mean:
    CA-CZ is usually assigned to insured parcels;
    EZ-EZ - EMS (express parcels);
    HA-HZ - e-commerce orders;
    MA-M - printed matter;
    RA-RZ - letter post (registered but not insured);
    VA-VZ - insured correspondence (often letters).

    What does the Posta Moldovei tracking number look like?
     
    Moldova Post (Posta Moldovei) uses standard track numbers consisting of thirteen characters:

    RA987654321MD - for registered parcels weighing up to two kilograms;
    CD987654321MD - for parcels weighing up to twenty kilograms;
    EE987654321MD - for EMS express delivery.

    The 13-digit track number is encrypted: the type of departure in the first letter, and the uniqueness of the number is confirmed by the second letter and all numbers. The last two letters indicate the country of the postal service, which in this case is MD for Moldova.

    Alltracking is a well-known online parcel tracking platform with a large customer database – most people who have ever dealt with the tracker website before return to be offered service again. The trust rating is very high.

    Alltracking can find as many parcels as you have tracking numbers for. The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.

    Alltracking system is integrated with the global parcel tracking service that can track any goods you send via post from or to Croatia so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.

    Then enter the given code into the field and click the Track button. The next thing you know the information regarding your package or shipment will be displayed on your screen.

    Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications. But first, check if you introduced all the tracking code digits correctly.

    Posta Moldovei has multiple comments of gratitude and feedback related to the company’s name that shows the seriousness and ability to provide the best postal and logistics service in the country.
     
    Posta Moldovei is a reliable postal company that has many years of experience in the domain.
     
    If you want to know where exactly your package is, enter the Alltracking website and see the upper panel on the main page. The Track and Trace button is what you are looking for.
     
    The page will direct you to the tracker field that you have to use to get the information you request.
     
    The postal tracker field that you use to introduce the tracking number shown on your receipt will help you to trace the parcel.
     
    The package information will include the time and date, the hub, and the status.
     
    If you happen to not see any information or you cannot see any progress for days, consider contacting the Customer Service team for further instructions.
     
    Do not hesitate to use Customer Support services provided by Posta Moldovei in case you have doubts about any delay that takes longer than average.
     
    But before you start to complain please wait to make sure the parcel is not just being delayed and got lost on the way.
     
    There can be several issues with it and here are some examples:

    - Issues with the delivery address may occur. This is one of the most common reasons why the parcel information is not updated. Wait for further instructions as they will appear once the company asks you to clarify the location.
     
    - The packages and shipments may not have reached the hub just yet. This means sometimes they are at the stage where the information simply cannot be displayed yet. Here you would also have to wait for the latest parcel news to be updated.
     
    We do not exclude the lost parcel case but Posta Moldovei takes really good care of their shipments.
     
    Just so you know, in the worst situation that your parcel is lost, you still have a Customer Service team to assist you.
     
    In case of a lost package, you would have to contact Customer Service representatives for confirmation and further instructions.
     
    If this ever happens to you, please know that the company will refund you for the lost parcel if the reasons are objective.

    Do not hesitate to ask for additional information if you need it. If you have doubts you are entitled to receive the answers you seek to find.
     

    Posta Moldovei performs online all the necessary customer-related procedures. It is convenient for the company to deal with information over the Internet.

    As the global e-tracking system can be accessed from any part of the world and many tracker websites get the latest updates from postal companies through it.

    Alltracking offers customers information 24/7 with the condition of having a tracking number.

    Alltracking guarantees that every step of the way to the parcel’s final destination is being monitored and displayed for your convenience by a team of professionals who update the information with its changes.  

    You see these notifications immediately.

    Track and Trace by Posta Moldovei

    Usually with Posta Moldovei you should be able to enter a tracking number on every tracking website no matter who it is by.

    Alltracking has a convenient Track and Trace section where you can find everything you need to find with just a single click.

    We have an upper panel that will direct you to where you need to get. Find it on the front page at the top.

    Once you see Track and Trace button – click on it and get ready to be redirected to the page where you need to enter the tracking code.

    If you do not know your tracking number, you can ask for it in the online store where you purchased the goods.  

    The tracking number will lead you to the information that you need to know.

    If you think that Track and Trace section will not answer all your questions, consider contacting the Customer Service team.

    If you think you are the first person that ever came across this problem – you are wrong. From time to time customers feel concerned that the information cannot be updated or does not show at all.

    If customers cannot track the package for a long time (and we recommend waiting a week for the updated information to appear in the database) the most relevant advice is to wait a while for it to finally show.

    If you waited enough and still cannot track it please contact the Customer Service team for an investigation.

    Be sure that the Customer Service representatives always jump in to offer advice, a solution, or compensation when it is the case. Don’t rush their research and investigations. They will get back to you as soon as they have a reply for you.

    At times when the customer cannot track the parcel online, there is a problem with it. It can be an insignificant delay or it can be a serious issue. The only way to find out is to ask the company directly why the parcel cannot be tracked.

    Please also note that sometimes it happens that the customer is not attentive enough to the tracking number details.

    Check for no mistakes to be made while entering the number before you panic.

    In every other case you find suspicious, contact the Customer Service team.

    Yes, sometimes it does happen. Not 100% of packages can be delivered.  It can happen that the system will not show you all the information at once.  It can also happen that the information you expect so much to see is not shown on the screen.

    Being the most influential post-service company in Moldova makes Posta Moldovei responsible for great service and customer satisfaction.

    Even though the company never fails to do its job well but on the rarest occasion delays and lost items can be the reason for an investigation.

    Before you find out the real reason why you cannot track or get updated information on your package or shipment, please wait for things to change. We assure you that the delivery company is doing everything they can to get the package delivered to the destination.

    We strongly recommend you not to panic if your package has not reached the final point yet. In 99% of the cases it got delayed somewhere and as soon as something changes, the updates will be shown on the Alltracking website.  

    If the delivery status of your package remains unclear, be sure to inform the Customer Service team and ask your questions to receive answers.

    You would have to start an official claim and write down all the details you have – the tracking number is extremely important to have. Sometimes the company may also ask you what the package consists of and how valuable the items are.

    Then they will check the address with you and make sure all the information coincides. Their system will update you with the information received from the hub the package or shipment is currently at.  

    Do not forget that every investigation (if it ever takes place or the Customer Service team’s reply requires time). Give it as much patience as you can. The company will come up with a solution even if the worst scenario is when the parcel is damaged or lost.

    Posta Moldovei is highly professional in solving customers' problems and difficulties related to parcel delivery. The company makes sure that everyone stays satisfied and generally has a very comforting way of solving issues with their clients.  
     
    You can easily address any claims in case you have them to the company. In most cases, if Posta Moldovei is found responsible after completing the claim procedure, you are eligible for compensation for your loss or damage if it was drastic.
     
    Usually, these claims are accepted via post in a letter using the address found on the official website.
     
    If you have any suggestions that you want to send via email or through the official website you can also do it.
     
    Posta Moldovei is a company with a professional Customer Service team that is capable of sorting out dozens of requests daily.

    If you contact the company directly, you also have a high chance of making your claim a priority.
     
    In case your item is lost or damaged the company usually pays 100% of the damage.
     
    If the postage charged exceeds the postage specified in the Price List, the service user shall be reimbursed for the amount overpaid.
     
    If you happen to have a claim, regarding the transport delay and delivery of the priority mail, the company will not reimburse the total amount of money. Delays happen. It is a part of the process.
     
    If you have any other claims, please do not hesitate to contact a Customer Service team representative and discuss your options. Explain the situation but do not forget to use your tracking number. The tracking number is the key element in every discussion with the Customer Service team. This is how they can help you to track your parcel down and refund you.

    Ground information about Posta Moldovei

    The Post of Moldova (Posta Moldovei) is a state postal representative and has been a member of the UPU (Universal Postal Union) since November 1992. The headquarters is located in the capital of the Republic of Moldova - the city of Chisinau.

    Provides services to the population and business partners: postal, financial, and business services.

    Postal services include parcel post (local and international), letter forwarding (domestic and international), Curier rapid service, EMS express delivery, newspaper and magazine subscriptions, postage stamps, and custom stamps.

    The financial services the company provides include: money transfers, payment of salaries and pensions,  payments processing, and payments of indexation on deposits.

    The post office also offers business services: advertising distribution - Direct-Mail (advertising and marketing materials - leaflets, booklets, flyers).

    Branches and locations

    Being the largest profile operator in Moldova, the company offers a wide range of postal and financial services throughout the country with a territorial network of almost 1,200 post offices and agencies providing postal services to citizens in more than 1,500 localities of the country.

    The history of Posta Moldovei

    The State Enterprise " Post of Moldova" (SE "Posta Moldovei") was founded in 1993 as a result of the separation of the postal sector from the telecommunications sector. It is the national postal operator represented by the State Property Agency.

    In 1992, the Republic of Moldova became an authorized member of the Universal Postal Union, forming a single postal territory with other member countries. Then "Posta Moldovei" joined some international organizations, such as EMS Cooperative and Telematics Cooperative within the UPU, PostEurop (Association of European State Postal Operators), and Regional Communication Community, actively participating in organized meetings and seminars.

    Interesting facts about Posta Moldovei

    - There is a single postal territory within which postal items move freely. The rules under which this territory operates are dictated by and respected by the UPU. Another regional union of the UPU, in which the State Enterprise "Posta Moldovei" retains its membership, is the Regional Communications Community (CRC), an international organization, that acts as a coordinating interstate body in the CIS countries.

    -The fact that the Republic of Moldova belongs to the UPU, regional organizations PostEurop, CRC, etc. ensures the integration of the Moldovan postal service into the global postal network, which includes more than 190 countries. And this means that the telecom operator works with America, the countries of Eastern and Western Europe, Asia, Oceania, and Africa.

    Posta Moldovei Customer Service:

    Telephone number:: +373 22 270 044

    Email: [email protected]

     
    • open_in_new

      Official website

      http://www.posta.md/
    • phone

      Provider’s phone number

      +373 22 270 044
    • support_agent

      File a claim or find a package

      Use the link to send any claim you have https://posta.md/en/complaint-petition. Choose the panel and fill in the form.

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