Estonian Post (Omniva)
Estonia
Estonian Post (Eesti Post) is a national postal and logistics company that organizes postal deliveries and logistics services within its country and abroad.
The company is known to provide services to private and corporate clients as well as for its cooperation with some of the biggest logistics companies in the world.
The State Post is included in the Omniva corporation and is its main enterprise.
Omniva tracking packages and shipments
Omniva is the leader in the region and can be considered the best-rated company in Baltic countries.
Omniva packages and shipments can be easily tracked by the Alltracking website but only with one condition - the customer has to have his tracking number.
To track shipments assigned by Omniva you need a track number that would have the numbers and letters recognized by the system.
Omniva’s ability to process postal requests of hundreds of people speaks for itself. But Alltracking copes with multiple online requests.
You can track up to 50 packages from one company online with our Alltracking platform.
Tracking Omniva shipments is very comprehensive. Step by step you will easily learn how to do it.
Just enter your Omniva tracking number into the search box in the Track and Trace section and press Track Package.
What do I need to enter to track the parcel?
Alltracking is the website that guarantees the immediate processing of information received through the global tracking system.
Any parcel assigned by Omniva can be tracked and traced on this website with the help of the tracker panel that automatically redirects you to the page where the package information is available and displayed to you.
As Alltracking is the e-tracking source that processes data 24/7, you can rely on the information to be up-to-date.
If you happen to introduce Omniva's tracking number which is requested in the tracker field, you will receive detailed information about the parcel and its current status.
This status is automatically changed when the package is headed to another location.
For those customers who do not know where to find the Estonian Post's tracking number, try to remember the method of payment you performed.
If you have a paper receipt, consider finding the number on it. You can also find the tracking number in your email.
This tracking number is the secret combination of letters and digits given to you to receive so much wanted notification related to your parcel.
But the status of the parcel can change from time to time.
If you happen to not see any significant changes do not panic and wait until the information is updated.
For example, the parcel can be: either in transit, delayed, or stuck in customs.
What does one need to do with these details?
Usually, this helps the customers to understand when to expect the package and what barriers it may have on the way to the destination.
Can Omniva track numbers be found in the global tracking system?
Yes, they can be found in the global tracking system and you can trace them from any part of the world.
As a part of the e-tracking global system, Omniva packages guarantee you detailed information and location. All the status changes are easily tracked too.
If you expect more than one shipment, you can check for up to 50 with the help of the panel tracker where you will be asked to introduce the letters and digits that the system recognizes.
The e-tracking global system can identify the unique code Omniva assigns.
With the help of the assigned track number Omniva items can be found anywhere.
If you chose to get the information today, please follow the onscreen instructions on the Alltracking website and you will be able to track as many parcels as you expect.
The global tracking system is almost flawless and grants the customers information that you can access within one click.
How can I find out where my package is?
Alltracking allows to find the parcel on the website having just a tracking number.
The service on our website gives customers a secure possibility to see where the package or shipment is in real time.
The hub and the status of the parcel will be shown introducing Omniva's tracking number.
In the case of non-disclosure, when the details about the parcel are not shown, consider contacting Omniva's Customer Service representative for additional information.
If the parcel is still missing after a few days, give the Customer Service team the tracking information you have and wait for the investigation.
Alltracking is the website that provides all the necessary information immediately. Remember that you are just one click away from the shipment information you request.
Get the code from your receipt whether it is saved in a paper form or your email, enter it into the panel, and click the button.
Highly professional and strictly confidential – these are the right words to describe the Alltracking system as a part of the global tracking platform.
If you want to know when to expect the parcel and the estimated delivery time, you can easily find it with the help of Alltracking.
Alltracking is an ideal information-detecting method for parcel and shipment identification which is available to those presenting the unique tracking code.
Do not keep yourself away from the details we own on your parcel.
What do I need to do to find the parcel on the Alltracking website?
The website is created in a way that no customers would consider complicated.
As Alltracking is a tracking platform for customers supported by the global post industry, the information the system processes is being spread with lightning speed.
Performing 3 easy steps usually gets the customer the information they need:
What do you need to do to get the information from Alltracking?
First of all, one has to get the identification number (a unique code) written on the receipt, received upon the payment process.
Secondly, you have to introduce the special combination of letters and digits into the field, entering the “Track and Trace” department on the upper panel.
When this step is performed, click the “Track” button to finalize the process.
Then you will get access to the data and check the status of the parcel and know the way to monitor the changes whenever you need to check the details.
Usually, the website will show you the hub where the parcel or shipment is at.
If you have zero information displayed or the information has not been updated for a long period, consider contacting the Customer Service team.
What is a tracking number – Omniva?
Omniva is a corporation that finds success in everything it starts. When it comes to postal and logistics services the company can guarantee the fastest and the most qualitative delivery taking into consideration the time frames and requests.
Alltracking wants to offer the most relaxed way of browsing and searching for information.
Get on our website and find the Track and Trace section on the upper panel. Finding the tracking number that you can enter into the tracker field is the only effort you need to make.
The rest will show up in a second. This is how to stay in touch for as much time as you need to.
Omniva Postal Number Formats
The parcel number of Estonia Post complies with international standards. It consists of 13 characters: two capital Latin letters, nine digits, and a combination of letters EE.
EE – stands for Estonia.
Postal items are of two categories and the main criterion for separation is the weight of the item: up to 2 kg - small packages, over – parcels.
Shipments from Estonia (up to 2 kg will not be tracked), but all the EMC shipments by Estonian Post - Onmiva, are always registered and given a tracking number.
What does the Estonian Post Omniva tracking number look like?
A single track number format for registered international mail has been set a long time ago.
The Omniva track number has the same form and consists of 13 characters:
RT123456785EE - small package from Estonia;
CA123456785EE - a parcel from Estonia;
EE123456785EE - express delivery from Estonia.
The 13-digit track number is encrypted: the type of departure is in the first letter, the uniqueness of the number is confirmed by the second letter, and the 2 numbers at the end stand for the country of departure – Estonia, EE.
The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.
AllTracking system is integrated with the global parcel tracking service that can track any goods you send via post from or to Estonia with Omniva so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.
Then enter the given code into the field and click Track button.
The next thing you know the informaton regarding your package or shipment will be displayed on your screen.
Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.
All your packages and shipments are always taken care of with Omniva company.
As you may already know Estonian Post – Omniva corporation, is a part of the e-tracking union and has a system that allows any tracker website to offer the customers information about the package or the shipment they expect.
Omniva requests a unique tracking number to offer you information about the package or shipment you expect to receive or to arrive at its final destination.
The combination of digits and letters that are applied can be used by you and only you as they are unique.
This tracking number that you have can get you further and offer you the details you do not have access to.
The Customer Service team usually takes care of the information that is displayed and the staff constantly keeps monitoring all the changes and updating the information in the system.
The Local or International Tracking department deal with lost/delayed or damaged packages.
In case you think your item may be lost, contact the Customer Service team first.
The “Track and Trace” system is easily understandable.
Every step of the way is monitored and displayed for your convenience by a team of professionals who update the information with its changes.
You see these notifications immediately.
Track and Trace system By Omniva
Alltracking only uses the tracker panel for the customers to use to Track and Trace their shipments.
The Track and Trace system that Alltracking created and lets customer use, allows you to check the parcel and its status no matter how far you are.
Here's what the various tracking statuses mean.
If the parcel is nearly at the destination point – you will be able to see it.
But the system can also delay the updates if they have a certain cause.
Here are a few possible explanations for why your Omniva package is still on its way:
Out-of-stock item: The seller is waiting for more inventory to arrive.
Omniva delays: Estonian Post is experiencing delays due to bad weather or other unforeseen circumstances.
Incorrect address: Your package features the wrong address, and Estonian Post Omniva is trying to find it and update you.
It's also possible that the seller underestimated the sending time.
If your Estonian Post package is still in transit, don't worry! It's likely on its way and will arrive soon.
However, if you're concerned about the status of your package, you can always contact the seller or Estonian Post - Omniva for more information.
In certain situations the parcel can stay untracked but this usually changes fast.
The shipment or packaging can be stuck in a hub without any significant changes.
But in order to understand what to do with it, we can to explain what “ stuck in transit” really means.
Usually the status of the package has not moved in a long time and there is no news that the tracking website can share.
After any significant changes take place, the parcel status will be updated accordingly and displayed on your screen.
The Customer Support team should be able to offer you a report and estimate the approximate time of the delivery.
The first and the most important step to take is to wait some time for the details to be uploaded.
If there is still not any progress and the status does not change, offer the Customer Support team the tracking number for them to see what the problem may be.
Most of the time it got delayed somewhere and as soon as something changes the updates will be shown.
If the delivery status of your package remains unclear, be sure to inform Customer Support team and ask your questions to receive answers.
When contacting customer service, you will be asked to provide the tracking number from the receipt and, if possible, an accurate and detailed description of the goods and packaging.
Most likely then all the distribution centres will be checked in order to find out if the shipment was perhaps addressed incorrectly or if its packaging got damaged or lost on the way.
If the package was not retained in one of our distribution centres the Support team will continue the search to find out where things went wrong.
Omniva is a customer-oriented corporation that cares about the quality of the service it offers to customers.
But still, things cannot go smoothly all the time. It can happen that the customer is not fully happy with services or the delivery is running late.
If you have a claim that you want to address to the company, you can raise a claim in written form. But before you did that, please consider the following:
If you are the recipient, please contact the sender to determine the best solution for your order (e.g. ship your order again or receive a refund).
If you received a damaged parcel, please contact the sender within 7 days of receipt and send photos of the damaged packaging and contents.
Please also contact the sender in the following cases so they can start an investigation:
- If the status of your parcel sent within Estonia has not changed for several consecutive workdays.
- If the status of your parcel to or from a neighboring country has not changed for at least 5 workdays.
- If your parcel to or from another country has not changed for at least 10 workdays.
If you are the sender, start an investigation into your parcel using the online form below.
In case of damage, your complaint must be submitted to Estonian Post within 7 calendar days.
Ground information about Omniva
The new international name of Eesti Post (Estonian Post) is Omniva. The company is famous for being an international logistics enterprise that transports goods and information. Omniva creates e-solutions that make it easier for companies to do their work.
Since June 2014, Omniva is responsible for services that have been known under other names, such as Post24 automatic parcel machines, ELS courier service, Kirjakeskus mail center, and eArvekeskus e-invoicing center.
Branches and locations
As of November 2021, that had declined to 265 post offices, of which 187 were located in rural areas. This year the company added 15 more branches. Most of them are located in the capital city.
The history of Omniva
Omniva is an international post and logistics company based in the capital city of Tallinn, that targets the Baltic states.
The name Omniva was adopted in June 2014.
The company was called AS Eesti Post, whose history can be traced back to the beginning of postal services on Estonian territory (at that time part of the Swedish Empire) in 1638.
Omniva retains the name Eesti Post for the division of the company responsible for the national postal services of the whole country. Eesti Post offers postal, logistics, and info logistics services, including international and domestic courier services. Through its service network, the company cooperates with other companies in other services, such as banks, loan companies, and money remittance companies (Western Union).
Interesting historical facts
- Omniva is a member of PostEurop, the Estonian Information Technology, and Telecommunications Union, and the Baltic Postal Union since 1994,
- Before 1917, 157 post offices operated in the territory of the Republic of Estonia. Omniva ‘s branches are located in some of the buildings of that time.
Omniva Customer Service contacts:
Telephone number: +(country code) 372 661 6616
E-mail: [email protected]
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Official website
https://www.omniva.ee/ -
Provider’s phone number
+(country code) 372 661 6616 -
File a claim or find a package
Email: [email protected]
If customers want to address a claim, they have to fill in the claim form and send it to the company. https://www.omniva.lt/private/claim_form Wait for the reply to see what Omniva has to offer.
