DX
United Kingdom
DX Delivery is the delivery company, which provides a comprehensive range of services across the UK and Republic of Ireland to businesses engaged in multiple sectors.
DX Delivery delivers parcels and consignments of all sizes, safely and securely, to both business and home addresses (last mile).
The company also offers a specialist Exchange network service for legal and commercial documents, as well as, for medical specimens.
DX Delivery tracking packages and shipments
DX Delivery offers express delivery services to business clients and private customers who want to send packages or shipments to any destination.
The company’s Tracking System is available for us and our customers. Alltracking made sure all the packages and shipments marked with DX Delivery tags or stickers could be detected no matter where they are.
You can easily track any postal shipment with Alltracking website which guarantees you straightforward information about your package.
DX Delivery on the territory of the UK is a reliable postal service company that delivers parcels of any kind to any part of the world.
When the company takes care of customers’ parcels and sends them overseas, the tracking number is always assigned for everyone’s convenience.
Our Alltracking online platform will surely offer you trustworthy information related to shipments and packages when you enter a tracking number on our online platform.
Alltracking.com will do the job of providing the information regarding your delivery by visiting our website, introducing the tracking number, and connecting to the database of the world.
With Alltracking.com the service is less complicated because no need to log in or enter any personal information about your package as the platform has a built-in automatic recognition system that determines which courier your tracking number belongs to.
The information you want to receive then will be automatically displayed on your screen.
You will get the location and the status of your parcel immediately not needing to take any difficult steps.
What do I need to enter to track the parcel?
When our customers usually have questions when they start using the tracker panel for the first time. Therefore we decided to make the website in the simplest way possible. When you think of tracking your package for the first time, you may consider you will find it difficult to use. But it is the easiest website for the parcel tracking procedure.
So you are sure you need the information to help you understand where the parcel is and how long it will be before it reaches its destination.
All the information you need to give us to get the status of your parcel and the location is a tracking number.
Alltracking can track packages and shipments on its website with the help of this combination of characters.
If you introduce your package-tracking number that is requested in the tracker field, you will receive detailed information about the parcel and its current status.
Just like it was mentioned above, the tracking code is everything you need at this point.
For those customers who do not know where to find the company’s tracking number, try to remember the method of payment you performed.
If you paid with cash or credit card – you should have a receipt with the tracking number on it. The confirmation number can also be found in your email if you chose an online payment method.
The tracking number will give you an understanding of where the packaging is at this very moment.
For example the parcel can be: either in transit, delayed, or stuck in customs. This information usually helps the customers to understand when to expect the package and what barriers it may have on the way to the destination.
Can DX Delivery track numbers be found in the global tracking system?
The tracking numbers assigned by DX Delivery, can be found in the global tracking system. The system stores all the data related to DX Delivery packages and shipments. As the system is electronic it makes the process fast and easy.
You can track DX Delivery anywhere in the world via our Alltracking global tracking system, follow the onscreen instructions and you will be able to track as many parcels as you expect, you will find your tracking numbers on items you have purchased online that use a courier.
Make sure you have your tracking number with you. It is the key element in the process.
As DX Delivery is one of the oldest and the most experienced logistics companies in the world, being as well as a part of the global tracking union, the system allows us to monitor the parcel status changes that happen immediately.
How can I find out where my package is?
DX Delivery will give out all the information they have. You will be able to trace the latest updates on Alltracking website. We have access to the data that can only be displayed to accredited companies.
To mention once again, DX Delivery is famous for delivering various types of packages and shipments to customers from the UK.
Alltracking made it effortless for anyone to track packages and shipments on its website with the help of just a combination of characters that you are given upon purchase.
Alltracking gives you a wide source of information if you introduce the tracking code into the panel and submit it.
Our online service only requires the unique number that you should have after the payment was finalized.
Alltracking is a secured highly professional method of finding detailed information that you cannot get access to without a special service.
This tracking packages and shipments website grants the customer the possibility to witness the changes at every step of the way, estimating the delivery at the right time.
What do I need to do to find the parcel on Alltracking website?
Alltracking is an online tracking platform with multiple possibilities for businesses and private customers.
Alltracking makes sure the customers understand the procedure from scratch. The main page will direct customers to where exactly they need to get it.
All the steps you need to perform on our website are simple:
- enter the postal identifier in the field with the icon,
- click on the Track the Package button,
- find out where your package is and its current status.
The information we provide will include the hub where the package is, the time and date – and most importantly the destination and approximate time it will get there.
What is a tracking number – DX Delivery?
DX Delivery packages have a similar tracking number to standard tracking numbers that are assigned to parcels that leave a country to travel abroad.
You can track any DX Delivery package or shipment on Alltracking.com only having a tracking number assigned when the purchase is finalized.
So you know you can track up to 50 Parcelforce packages on our website on the same day.
*A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package till it reaches its destination.
With this unique combination of letters and digits, you can easily find out where the parcel is while in different hubs in various cities and when it will depart to reach the destination.
Giving each parcel its separate number helps to identify it in the best way possible.
The company’s tracking numbers are meant to help you follow the order through from the departure point to the destination point without any second-guessing and doubts.
You enter the Track and Trace section, introduce the special combination you have, and have the information displayed to you. This is what e post-global system helps customers do.
DX Delivery Postal Number Formats
The tracking number consists of characters that are specific and unique.
To track your parcel online, the system will ask you to introduce the tracking number you were given upon the parcel registration.
This number is yours and does not coincide with any other tracking number out there.
Though according to the official information, the tracking number is usually 10 numbers long.
What does DPD UK tracking number look like?
If you are curious to know where the tracking number is, take your paper receipt and see the number that has a row of numbers in it.
You can find the DX Delivery tracking number in the confirmation email you provided as well.
The number usually consists of 10 numbers.
Examples of tracking numbers:
869566789 1
556784567 3
The label will also have a reference number, which can look like this:
PM_5557785_4568777
*A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package all the way.
Alltracking will guarantee you the precise information on the package or shipment you are expecting. The website is easy to navigate but if you find yourself on the main page for the very first time, you may not know what to do.
Do not panic if you have not done it previously. Alltracking made is so simple for anyone involved.
If you enter the main page of the Alltracking website you will see the upper panel with a few buttons to click on.
The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.
Alltracking system is integrated with the global parcel tracking service that can track any goods you send via DX Delivery from Great Britain with DX Delivery so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.
Then enter the given code into the field and click the Track button.
The next thing you know the information regarding your package or shipment will be displayed on your screen,
Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.
DX Delivery will provide all the necessary information so that the customer feels confident and relaxed.
With the help of any tracking number, the package can be found, no matter where it is. If the system has updates, you will see them immediately.
It is not difficult to track and trace your package with the help of Alltracking global tracking e system.
You are one step away from the information on the status and location of your parcel. But you need a tracking number for it. Find it on your paper receipt or in your email confirmation.
The most important combination of digits and letters you possess is everything you need to have to know where your parcel is.
DX Delivery has a transparent tracking service and the information present on the website is corrected before being completed.
Most websites will allow you to enter the given number into their Tracking System finder but in case the website does not provide this information directly, you can contact the Customer Service team and request additional details.
The package you request the information for will be checked by our Customer Support team who are constantly monitoring all the changes that take place throughout the whole process.
The Local or International Tracking department deal with lost/delayed or damaged packages.
If you have a feeling that may be your case, do not hesitate to contact the team for specifications.
If you are wondering how to find the tracking number and have no clue where to search, read below.
The website is easy to understand and follow. Make sure you get your tracking number ready so the process is fast.
Track and Trace System in Great Britain
All packages and shipments in the UK are usually monitored within the system.
DX Delivery uses specific post technologies to give the customers access to the data that is associated with the packages and shipments that customers have unique tracking codes for.
This industry-specific and user-friendly information technology for our post and freight tracking systems. That is why the parcels that DX Delivery tracks are easy to monitor anywhere in the world.
DX Delivery is a great logistics partner for any tracking website because it is:
- A part of a reliable online global tracking system that is available 24/7
- Has integrated electronic invoices and statements
- The website offers access to comprehensive reports as required by tracking websites to offer customers appropriate information.
DX Delivery Track and Trace system is available for you to access 24 hours a day, 7 days a week and Alltracking generously provides the accumulated data from the postal company database for your convenience.
This allows you to monitor the progress of any time of order to delivery end.
Do not hesitate to take advantage of the capabilities the system offers.
No panic if you cannot see the changes in the system just yet. Do not make conclusions based on presumptions.
There can be numerous reasons for the non-trackage of the parcel you need information for.
But before any panic starts, customers are advised to consider it being stuck in transit. This means that the status of the package has not moved in a long time and there is no news that the tracking website can share.
After any significant changes take place, the status of the parcel will be updated accordingly. But if you do not see it straight away, do not consider the package lost – it can just be temporarily delayed.
Alltracking will make sure the customers know that the updated information appears in the system immediately. If we own information on your package or shipment, we will display it.
DX Delivery staff are usually very attentive and caring, going the extra mile for the customers to be satisfied but 100% of cases simply cannot always be successful.
The package can go missing if the label is damaged partially or completely. In this case, the package will need some time to return back to the sender. In all other cases, it can just be delayed
It can happen that the parcel is lost on the way to the final destination. These cases are rare but they do exist.
In case this happens please contact the postal company’s Customer Service team for further assistance.
The investigation will need to take place and the company will take the responsibility of offering you a solution.
Please note that you will be asked to offer information that will help to investigate the case.
It usually takes up to 48 hours to get a response from the Customer Support team. The complaints, appraisals, suggestions, track number information requests, and so on can be submitted.
But the lost parcel is not the only possible variant here. The parcel can also be stuck in transit, the goods can be stuck at customs, and delayed for any reason at all.
Also, if the goods are prohibited, the package won’t be able to enter the country. Make sure your packages are safe from any sort of problem.
The Customer Service team will be able to provide you with all the answers you need. Keep an eye on their reply.
Whether you want to complain or have any suggestions, you are free to contact the Customer Support team at DX Delivery.
Usually, customers have the following claims that the Customer Service team deals with:
1) Tracked packages that did not reach the destination
At DPD UK, when delivery of an article cannot be completed, the item is either returned to the sender or returned to the Mail Redistribution Centre.
If you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, DX Delivery cannot be held responsible for it.
In most of the other cases, the British delivery company will investigate the case and refund you.
2) Damaged tracked parcels
If the item arrives damaged, the first thing you need to do is get in contact with the seller as soon as possible. ( this is for those who purchased an item online that was later on sent with DX Delivery).
The seller will discuss the issue with the respective post company. In this case, the seller is responsible for the condition of the items when you receive them.
If the item is damaged you can enclose pictures, and put it all in writing, ideally in an email that you need to send to the seller. The seller then will investigate what happened with DX Delivery and either refund you or give you a substitute product.
3) Confiscated tracked items
British companies engaged in delivery may still have packages delayed for reasons beyond their control even if they are super professional in what they do.
If a package contains a prohibited item when entering the UK or another country (if the package originates from the UK and goes abroad), then it will most likely be confiscated at customs by officials). British customs are very strict and attentive to details.
Claims can be addressed by calling 0333 241 1100 or via the Service team email address- [email protected].
Ground information about DX Delivery
DX Delivery is a well-established service provider of a large range of shipment services, consisting of parcel freight, safe, carrier and logistics services, across the UK and Ireland.
DX supplies a wide variety of delivery services to both organization and domestic addresses across the UK and Ireland.
Branches and locations
The company has 45+ years of industry experience, 88 depots across the UK and Ireland, 100 million items delivered every year.
The history of DX Delivery
Established in 1975 and based in Berkshire, the Group runs through two departments, DX Express and DX Freight.
DX Express focuses on next-day or scheduled courier shipments and has a strong offering in safe services for the delivery of items of worth.
It also operates a private member's delivery network, DX Exchange, catering primarily for the legal, public and monetary sectors.
Interesting facts about DXDelivery
- DX Freight supplies next-day or scheduled shipment services for parcels, and irregular measurement and weight items, as well as extensive logistics services, consisting of warehouse management and the operation of customer-liveried cars.
- As the expert supplier of customer-driven options for the shipment of time-sensitive, mission-critical, high-value, and larger and heavier items. DX routinely deals with goods from numerous retailers, high street merchants consisting of homeware, and a large range of products from many market sectors consisting of legal papers, fashion jewelry, optical lenses, pharmacy items and high street fashion.
DPD UK Customer Service:
Telephone: +44 (0333 241 5700)
Email: [email protected]
File on a clime: 0333 241 1100
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Official website
https://my.dxdelivery.com/ -
File a claim or find a package
Email: [email protected]
Phone: +44 (0333 241 5700)
