EMS Global
EMS – the Express Mail Service – is a global brand designating the postal product with the fastest delivery.
Posts in around 200 countries and territories worldwide offer this premium end-to-end service for documents and merchandise.
EMS tracking packages and shipments
EMS is beyond popular. It is famous for extremely fast cooperation between the customer and the company – escaping all the difficulties that may appear along the way.
EMS is considered to be the brand. EMS is not a separate postal or courier company, but an independent express service for international and domestic delivery.
It is carried out by local operators who are part of the EMS cooperative and are considered members of the UPU (Universal Postal Union).Today, over 200 countries are such, and their participation in the Express Mail Service system provides the fastest cross-border movement of any postal product.
People get confused thinking EMS is a separate enterprise. It is the express postal service that most companies have access to.
EMS targets customers who can appreciate quality and trust the enterprise fully when it comes to any decision-making processes.
As EMS works with customers in delivering their parcels all around the world, tracking numbers are simply a must.
The tracking number is helpful in the detection of parcels that leave the country and take longer than estimated. And even in the case when everything goes smoothly it is still convenient to be able to track a package down when you want to know where it is.
The easiest way to do it is to get on the Alltracking website which was specially created for customers to track and trace their goods.
Alltracking is rather simple when you enter it for the first time. It will provide all the existing information regarding the upcoming delivery which is kept in the global database easily accessed by companies like ours.
With Alltracking.com the service is less complicated because there is no need to log in or enter any personal information about your package as the platform has a built-in automatic recognition system that determines which courier your tracking number belongs to.
The information you want to receive then will be automatically displayed on your screen.
You will get the location and the status of your parcel immediately not needing to take any difficult steps.
What do I need to enter to track the parcel?
Alltracking works with all tracking numbers that can be assigned by the company in the world.
Any parcel, shipment, or package that travels to another country from the sender’s country is given a special unique code. This is what Alltracking usually works with. Alltracking makes sure everyone can track their packages and shipments on this website with zero effort made.
This online platform allows anyone who has a tracking number to get information on the current status and the location of the parcel.Alltracking is available to you at all times, from any part of the world you can log on and see what you have to know about your package or shipment.
As many parcels as you want to track our website allows you to. If you introduce the tracking number that is requested in the tracker field, you will receive detailed information about the parcel and its current status. Keep doing it until you see changes – we try to update information on Alltracking daily.
What Alltracking wants you to know if you are a newcomer on the website: If you have not done it previously you may this tracking parcels is a complicated process.
For those customers who do not know where to find the tracking number, try to remember the method of payment you performed. If you paid with cash or credit card – you should have a receipt with the tracking number on it. The confirmation number can also be found in your email if you chose an online payment method.
But if you introduced the tracking number and the information we have is either the same or absent at all – consider the following:
There can be multiple variations - the parcel can be: either in transit, delayed, or stuck in customs. This information usually helps the customers to understand when to expect the package and what barriers it may have on the way to the destination.
Can EMS track numbers be found in the global tracking system?
EMS attributes tracking numbers that can be identified by the global e-system. Later the customers can track and trace their belongings on any tracker website like Alltracking.
Being one of the most popular and requested postal and logistics companies in the world, EMS is providing delivery services to anywhere in the world.
You can track EMS globally via our Alltracking global tracking system, follow the onscreen instructions and you will be able to track as many parcels as you expect, you will find your tracking numbers on items you have purchased online that use a courier.
As EMS is a part of the global tracking union, the system allows monitoring of the parcel status changes that happen immediately.
How can I find out where my package is?
EMS can be trusted if you ask the customers’ ratings. The company is always on the list of the most reliable postal service companies.
The packages and shipments marked with the EMS name on them will be delivered fast and securely to any address in the world. Alltracking is here as a bridge between you and EMS, offering you the information you need on your packages.
Alltracking gives you a wide source of information if you introduce the tracking code into the panel and submit it.
Our online service only requires a tracking number that you should have after the payment was finalized. Alltracking is a secured highly professional method of finding detailed information that you cannot get access to without a special service.
This tracking packages and shipments website grants the customer the possibility to witness the changes at every step of the way, estimating the delivery at the right time.
What is a tracking number – EMS?
EMS can be relied on because in 99 cases of out 100 the company will deliver the goods on time without any complications appearing in the way.Normally our customers know or have already heard of tracking numbers – mainly what they are and why they are attributed to a parcel.
Here is what you need to know:
*A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package till it reaches its destination.
Every parcel that ever leaves the post office anywhere in the world to travel to another country or even part of the world is assigned a tracking number.
With this unique combination of letters and numbers, you can easily find out where the parcel is while in different hubs in various cities and when it will depart to reach the destination.
Giving each parcel its separate number helps to identify it in the best way possible. The company's tracking numbers are meant to help you follow the order through from the departure point to the destination point without any second-guessing and doubts. You enter the Track and Trace section, introduce the special combination you have, and have the information displayed to you. This is what an electronic post-global system helps customers do.
EMS Tracking Number Formats
If you've chosen EMS as your delivery option after making your purchase, you will receive your EMS tracking number when your package has shipped.
Normally, you can receive shipment confirmations via email or SMS. EMS tracking numbers always start with the letters E or L.
What does the EMS tracking number look like?
To track your EMS item, please enter your 13-characters item number (e.g. EZ987654321XX) which is given to each EMS item. If you do not know the EMS item number, you can obtain this from the sender.
Examples of tracking numbers by EMS:
ER456789362XX
EQ434067807XX
EL456799999XX
Where the first letters will indicate EMS package or shipment, the special number of 9 digits will follow and 2 letters at the end of the row will indicate the country code.
Alltracking is an online platform that supports customers' intention to know details including the current status and location of the package or shipment.
There will not be any trouble finding your parcel in the global e-tracking system once you have a tracking number with you.
Our website will make sure you are being offered all the details you need, but with the condition that you have a special code given upon the parcel registration.
Enter the main page and see the upper panel for sections you need to visit. The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.
Alltracking system is integrated with the global parcel tracking service that can track any goods you send via EMS from any EMS office with EMS so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email. Then enter the given code into the field and click the Track button.
The next thing you know the information regarding your package or shipment will be displayed on your screen.
Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.
EMS will never keep the information about your international package just to itself.
The tracking number by EMS is your key to all the information that can be revealed.
EMS is widely recognized for being open to revealing information to their customers and has a transparent tracking service and the information present on the website is corrected before being completed.
Most websites will allow you to enter the given number into their Tracking System finder but in case the website does not provide this information directly, you can contact the Customer Service team and request additional details.
The package you request the information for will be checked by our Customer Service team, who are constantly monitoring all the changes that happen.
The status of the parcel depends on the state of the package at the very moment – so if no changes are showing up this can mean the package is possibly delayed or lost.
If you have a feeling that may be your case, do not hesitate to contact the team for specifications.
EMS is your deligated delivery courier to the destination point. It will take your parcel and send it to any corner of the world in the shortest time possible.
Let’s say we and EMS are great colleagues who want to offer you the tracking information you need to have but only with the condition that you have a tracking number given upon the parcel registration.
When you visit one of the offices or request the service from your house, you will be given a tracking number you can later use to enter to identify the status and the location of the parcel.
If you are wondering how to find the tracking number and have no clue where to search, read below.
Track and Trace system by EMS
The Track and Trace system by EMS is transparent. All the actions the company performs can be monitored by customers at present. Having a tracking number saves time and calms one down because the details of the package or shipment can be revealed.
Whether you decide to track the parcel via the official website or through our online tracking platform – you have to have a tracking number.
EMS sends and delivers thousands of packages every day in different parts of the world. The postal industry is very well-developed. The system is electronic and all data can be easily processed and monitored.
Alltracking always uses information technology for our post and freight tracking systems. That is why the parcels that EMS tracks are easily monitored by us.
Track and Trace system by EMS is available for you to access 24 hours a day, 7 days a week and Alltracking generously provides the accumulated data from their server database for your convenience. This allows you to witness the progress of any time of order to delivery end.
Similar to other postal companies but most famous with a trust rating much higher than the rest. EMS will remain the company you will always remember for its professional approach to details.
If you check the website for additional information but it doesn’t appear, do not think the worst just yet. Delays can happen from time to time for objective reasons.
There can be numerous situations with the non-trackage of the parcel as a result. Usually, the company gives the customers explanations and they suit everyone.
First of all, check that the tracking number is typed in correctly. This is the case in some situations – people just do not pay enough attention.
If this is not why the information is missing before any panic starts, customers are advised to consider it being stuck in transit.
This means that the status of the package has not moved in a long time and there is no news that the tracking website can share. Give it some time.
After any significant changes take place, the status of the parcel will be updated accordingly. But if you do not see them shortly, do not consider the package lost – it can just be temporarily delayed.
There are not many cases known involving EMS company names in them, which means these cases rarely take place.
But in case this ever happens think to contact the representatives of the EMS Customer Service team for further assistance (choose the branch in your country).
The investigation will need to take place and the company will take the responsibility of offering you a solution. EMS must give you answers and inform you of all the details.
The complaints, appraisals, suggestions, and tracking number information requests can all be submitted.
No panic if the package is still missing – either it will be found or you will get a refund. In both cases, you have to wait first and then follow the instructions given by the Customer Service team. Do not hesitate to contact them.
We recommend taking all the news with a rational approach.
EMS deals with complaints well. Usually, the complaints the customers have fall into several categories.
1) Tracked packages that did not reach the destination
The situations may differ from one case to another. At times the fault belongs to the company. Sometimes the customer is to blame.
If you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, EMS cannot be held responsible for it. In most of the other cases, EMS will investigate the case and refund you.
2) Damaged tracked parcels
If the item arrives damaged, the first thing you need to do is get in contact with the seller as soon as possible. (this is for those who purchased an item online that was later on sent with EMS). The seller will discuss the issue with the EMS company. In this case, the seller is responsible for the condition of the items when you receive them. If the item is damaged you can enclose pictures, and put it all in writing, ideally in an email that you need to send to the seller. The seller then will investigate what happened and offer you a practical solution.
3) Confiscated tracked items
EMS delivery may still be delayed for reasons beyond its control. There are some restrictions that the customer has to know of. If the package contains products that cannot enter the destination country – the access will be denied.
EMS strictly adheres to the rules of the Universal Postal Convention, which is the regulator of postal exchange between individual participants.
Particular emphasis in the regulations is placed on the prohibition of the transport of certain items - explosives, counterfeit goods, valuable antiques, things of an immoral nature, etc
Ground information about EMS
Express Mail Service (EMS) is an international express mail service that uses a wide network of postal services to deliver packages to over 200 countries and territories around the world.
Main features of EMS:
-reception at any post office or self-pickup at the client;
-priority service from acceptance to final delivery;
-end-to-end tracking;
-signature upon delivery;
-delivery to the addressee.
Branches and locations
EMS can be found in almost all countries of the world. Since its creation, over 200 postal administrations have joined the EMS Cooperative, representing over 88% of EMS operators worldwide.
The History of EMS
EMS is a global service with many practical features. EMS items can be sent from a post office counter or collected from a customer's premises, among a variety of other convenient options.
Express mail is an expedited mail delivery service for which the customer pays a premium for faster delivery. Express mail is a service for domestic and international mail and is in most nations governed by the country's postal administration.
Since 1999, international express delivery services are governed by the EMS Cooperative.
Interesting facts about EMS
- An independent auditor measures the express delivery performance of all international EMS operators, and EMS Performance Awards are based on postal operators' performance, including service performance and tracking: gold, silver, or bronze certificate are awarded to EMS Cooperative members depending on their yearly performance.
These EMS award winners are recorded in the EMS Cooperative's Hall of Fame.
-The administrators created the EMS Cooperative in 1998, within the framework of the UPU, to promote the harmonization and development of postal services worldwide.
EMS Customer Service:
Phone Number: Call the country’s re’resentative vostal office
Email: Use www.ems.post/en/contact-us to send an electronic question
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Official website
https://www.ems.post/ -
Provider’s phone number
Call the country’s re’resentative vostal office -
File a claim or find a package
Use www.ems.post/en/contact-us to send an electronic question
