DHL

DHL

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    DHL Global is a subsidiary of the Deutsche Post DHL (DP DHL) group of companies providing worldwide postal services and direct mail. It is considered an inexpensive economical type of delivery.

    Business class is handled by the flagship company, DHL Express.

    DHL Global tracking packages and shipments

    Everyone must have heard of DHL. If this is not the top delivery company around the world, then it is probably on the list of the best 5.

    The company targets customers who can appreciate quality and trust the enterprise fully when it comes to any decision-making processes.

    As DHL works with customers in delivering their parcels all around the world, tracking numbers are simply a must.

    The tracking number is helpful in the detection of parcels that leave the country and take longer than estimated. And even in the case when everything goes smoothly it is still convenient to be able to track a package down when you want to know where it is.

    The easiest way to do it is to get on the Alltracking website which was specially created for customers to track and trace their goods.

    Alltracking is rather simple when you enter it for the first time. It will provide all the existing information regarding the upcoming delivery which is kept in the global database easily accessed by companies like ours.

    With Alltracking.com the service is less complicated because there is no need to log in or enter any personal information about your package as the platform has a built-in automatic recognition system that determines which courier your tracking number belongs to.

    The information you want to receive then will be automatically displayed on your screen.

    You will get the location and the status of your parcel immediately not needing to take any difficult steps.

    What do I need to enter to track the parcel?

    Alltracking makes sure everyone can track their packages and shipments on this website with zero effort made.

    This online platform allows anyone who has a tracking number to get information on the current status and the location of the parcel.

    Alltracking is available to you at all times, from any part of the world you can log on and see what you have to know about your package or shipment.

    You can even track up to 50 parcels from the same delivery company – we won’t limit you.

    If you introduce the DHL tracking number that is requested in the tracker field, you will receive detailed information about the parcel and its current status. Keep doing it until you see changes – we try to update information on Alltracking daily.

    If you have not done it previously you may this tracking parcels is a complicated process. For those customers who do not know where to find the DHL tracking number, try to remember the method of payment you performed.

    If you paid with cash or credit card – you should have a receipt with the DHL number on it. The confirmation number can also be found in your email if you chose an online payment method.

    But if you introduced the tracking number and the information we have is either the same or absent at all – consider the following: There can be multiple variations - the parcel can be: either in transit, delayed, or stuck in customs.

    This information usually helps the customers to understand when to expect the package and what barriers it may have on the way to the destination.

    Can DHL track numbers be found in the global tracking system?

    Being one of the most popular and requested postal and logistics companies in the world, providing delivery services to anywhere on the map.

    You can track DHL Globally via our Alltracking global tracking system, follow the onscreen instructions and you will be able to track as many parcels as you expect, you will find your tracking numbers on items you have purchased online that use a courier.

    As DHL is a part of the global tracking union, the system allows us to monitor the parcel status changes that happen immediately.

    How can I find out where my package is?

    The packages and shipments that have a DHL mark on them will be delivered fast and securely to any address in the world.

    Alltracking is here as a bridge between you and DHL, offering you the information you need on your packages.

    Alltracking gives you a wide source of information if you introduce the tracking code into the panel and submit it.

    Our online service only requires your DHL number that you should have after the payment was finalized.

    Alltracking is a secured highly professional method of finding the detailed information that you cannot get access to without a special service

    This tracking packages and shipments website grants the customer the possibility to witness the changes at every step of the way, estimating the delivery at the right time.

    What do I need to do to find the parcel on the Alltracking website?

    Alltracking is simple. When you enter the website you see everything you need right on the main page. It is convenient for all our customers.

    All the steps you need to perform on our website are simple:  

    - enter the postal identifier in the field with the icon,  

    - click on the Track the Package button,

    - find out where your package is and its current status.

    The information we provide will include the hub where the package is, the time and date – and most importantly the destination and approximate time it will get there.

    What is a tracking number – DHL?

    Normally our customers know or have already heard of tracking numbers – mainly what they are and why they are attributed to a parcel.

    Here is what you need to know:

    *A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package till it reaches its destination.

    Every parcel that ever leaves the DHL office anywhere in the world to travel to another country or even part of the world is assigned a tracking number.

    With this unique combination of letters and numbers, you can easily find out where the parcel is while in different hubs in various cities and when it will depart to reach the destination.

    Giving each parcel its separate number helps to identify it in the best way possible. 

    The DHL tracking numbers are meant to help you follow the order through from the departure point to the destination point without any second-guessing or doubts. You enter the Track and Trace section, introduce the special combination you have, and have the information displayed to you. This is what e post-global system helps customers do.

    DHL Tracking Number Formats

    DHL tracking numbers look a bit different from those assigned by other postal or logistics companies.

    Even though the tracking number consists of characters that are specific and unique.

    To track your parcel online, the system will ask you to introduce the tracking number you were given upon the parcel registration.

    This number is yours and does not coincide with any other tracking number out there.

    DHL Parcel tracking number has a 10-digit number and letters, starting with 3S, JVGL, or JJD. 

    DHL Express tracking number will have a 10-digit numeric beginning with 000, JJD01, JJD00, JVGL, or a similar variation. 

    DHL eCommerce: tracking number will vary from 10 to 39 characters. It usually starts with GM, LX, and RX.

    What does the DHL tracking number look like?

    DHL tracking number can be recognized by any tracking website by the way it is created. Usually, DHL tracking numbers look different from other tracking numbers assigned by various companies that deliver goods.

    The tracking numbers for DHL come in a few different formats, depending on the service. Here are some of the examples we can mention:

    - DHL Express: A 10-digit numeric beginning with 000, JJD01, JJD00, JVGL, or a similar variation.
    - DHL Parcel: 10 digital numeric, starting with 3S, JVGL, or JJD.
    - DHL eCommerce: Varies from 10 to 39 characters and starts with GM, LX, RX, or up to five letters.
    - DHL Global Forwarding: Comes in a few formats.
    - 7-digit numeric only, eg 4567810.
    - Begins with 1 number followed by 2 letters and 4-6 numbers, eg. 2AB45678.
    - Begins with 3 or 4 letters, eg. CDF45678Begins with a 3-digit carrier code, followed by a dash, then an 8-digit number.

    There will not be any trouble finding your parcel in the global e system once you have a tracking number with you.

    Our website will make sure you are being offer all the details you need, but with the condition that you have a special code given upon the parcel registration.

    Enter the main page and see the upper panel for sections you need to visit.

    The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.

    AllTracking system is integrated with the global parcel tracking service that can track any goods you send via DHL Post from any DHL office with DHL Global so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.

    Then enter the given code into the field and click Track button.  

    The next thing you know the informaton regarding your package or shipment will be displayed on your screen.

    Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.

    The tracking number by DHL Global is your key to all the information that can be disclosed.

    DHL is known for being open to revealing information to their customers and has a transparent tracking service and the information present on the website is corrected before being completed.  

    Most websites will allow you to enter the given number into their Tracking System finder but in case the website does not provide this information directly, you can contact the Customer Service team and request additional details.

    The package you request the information for will be checked by our Customer Service team, who are constantly monitoring all the changes that parcels may overgo.

    The status of the parcel depends on the state of the package at the very moment – so if no changes are showing up this can mean the package is possibly delayed or lost.

    If you think this can happen to you, do not hesitate to contact the team for specifications.

    Let’s say we and DHL are great colleagues who want to offer you the tracking information you need to have but only with the condition that you have a tracking number given upon the parcel registration.

    When you visit one of the offices or request the service from your house, you will be given a tracking number you can later use to enter to identify the status and the location of the parcel.

    If you are wondering how to find the tracking number and have no clue where to search, read below.

    Track and Trace system by DHL

    Whether you decide to track the parcel via the official website or through our online tracking platform – you have to have a tracking number.

    DHL sends and delivers thousands of packages every day in different parts of the world.

    The postal industry is very well-developed. The system is electronic and all data can be easily processed and monitored.

    Alltracking always uses information technology for our post and freight tracking systems. That is why the parcels that DHL tracks are easily monitored by us.

    Track and Trace system by DHL is available for you to access 24 hours a day, 7 days a week and Alltracking generously provides the accumulated data from their server database for your convenience. This allows you to witness the progress of any time of order to delivery end.

    Similar to other postal companies but most well-known with a trust rating much higher than the rest.

    DHL will remain the company you will always remember for its professional approach to details.

    There can be numerous reasons for non-trackage of the parcel you need information for on our website. Usually they have a reason that makes sense to everyone.

    First of all, check that the tracking number is typed in correctly. This is the case in some situations – people just do not pay enough attention.

    If this is not why the information is missing before any panic starts, customers are adviced to consider it being stuck in transit. This means that the status of the package has not moved in a long time and there is no news that the tracking website can share. Give it some time.

    After any significant changes take place, the status of the parcel will be updated accordingly. But if you do not see it straight away, do not consider the package lost – it can just be temporarily delayed.

    There is a very small chance that this is going to ever happen but still we have to address this issue.

    In case this happens think to contact the respresentatives of DHL Customer Support team for further assistance (choose the brance in your country).  

    The investigation will need to take place and the company will take the resposibility offering you a solution. It is the duty of DHL to give you answers and inform you all the details.

    The complains, appraisals, suggestions, track number information requests and so on can be submitted.  

    No panic if the package is still missing – either it will be found or you will get a refund. In both cases you have to wait first and then to follow the instructions given by the Customer Support team.

    Do not hesitate to contact them.

    Usually, the complaints the customers have fall into several categories.

    1) Tracked packages that did not reach the destination

    The situations may differ from one case to another. At times the fault belongs to the company. Sometimes the customer is to blame.

    If you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, DHL cannot be held responsible for it. In most of the other cases, DHL will investigate the case and refund you.

    2) Damaged tracked parcels

    If the item arrives damaged, the first thing you need to do is get in contact with the seller as soon as possible. (this is for those who purchased an item online that was later on sent with DHL). The seller will discuss the issue with the DHL company. 

    In this case, the seller is responsible for the condition of the items when you receive them. 

    If the item is damaged you can enclose pictures, and put it all in writing, ideally in an email that you need to send to the seller. The seller then will investigate what happened and offer you a practical solution.
     
    3) Confiscated tracked items

    DHL delivery can still be delayed for reasons beyond its control. There are some restrictions that the customer has to know of. 

    If the package contains products that cannot enter the destination country – the access will be denied.

    DHL Global company strictly respects the rules of the Universal Postal Convention, which is the regulator of postal exchange 

    Ground information about DHL

    DHL Global Mail is a modern postal operator that specializes in the delivery of postal items around the world. Today, the service offers new services - tracking DHL Global Mail by number, which will save the recipient from nervous waiting.

    DHL Express is part of the huge Deutsche Post DHL Group, which is the world leader in express transportation. The company includes companies specializing in postal and logistics services, business branches, and others.

    DHL Global Mail specializes in the delivery of registered letters, parcels, packages, and other goods. 

    The service tries to provide customers with high-quality services in the postal service, financial and other departments. 

    The German holding is one of the most famous and recognized brands in the field of postal delivery.

    Branches and locations

    DHL Global Mail is represented in more than 220 countries and territories, being one of the most international business platforms. There are 3,400 warehouses and offices, 11,700,000 m2 of storage, and a presence in more than 55 countries and territories.

    The History of DHL Global

    While Larry Hillblom was studying law at the University of California in the late 1960s, he accepted a job as a courier for the insurance company Michael's, Poe & Associates (MPA).

    He started running courier duty between Oakland International Airport and LA International Airport, picking up packages for the last flight of the day, and returning on the first flight the next morning, up to five times a week.

    The company DHL itself was founded in San Francisco, United States, in 1969 and expanded its service throughout the world by the late 1970s.

    In 1979, under the name of DHL Air Cargo, the company entered the Hawaiian Islands with an inter-island cargo service using two aircraft.

    Larry and his friend personally oversaw the daily operations until its eventual bankruptcy closed the doors in 1983.

    At its peak, DHL Air Cargo employed just over 100 workers, management, and pilots. The company expanded and soon became one of the fastest in the state, and later everywhere else too.

    Interesting facts about DHL

    - The DHL Express financial results are published in the Deutsche Post AG annual report. In 2016, this division's revenue increased by 2.7% to €14 billion.

    - DHL Express's global headquarters are part of the Deutsche Post headquarters in Bonn. Headquarters for America is located in Plantation, Florida, while its Asia-Pacific and emerging markets headquarters are located in Singapore, Malaysia, Hong Kong, and China. The European hub is in Leipzig, Germany.

    Most of DHL Express' business is incorporated as DHL International GmbH.

    DHL Global Customer Service:

    Phone Number: 1-800-225-5345

    Email:[email protected]

     
    • open_in_new

      Official website

      http://www.dhl.com/
    • phone

      Provider’s phone number

      1-800-225-5345
    • support_agent

      File a claim or find a package

      Send a letter to [email protected]. Wait for the reply. You can request for a claims template form that you will have to fill in and forward back to the customer service agent for processing.

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