Black Arrow Express
Black Arrow Express is a leading company in the logistics sector, with a very impressive background of providing efficient delivery services in Philippines.
Black Arrow Express specializes in a full range of cargo handling, packing and packaging, insurance, customs clearance, inland traffic, land, sea and air transportation, storage and warehousing, distribution, business process outsourcing and specialist project cargo handling.
Black Arrow Express tracking packages and shipments
Black Arrow Express is the leading logistics expert in Philippines.
The company’s mission is to serve as a one-stop logistics solution for businesses, meeting all their parcel delivery, storage, packaging, distribution and freight requirements under one brand.
Black Arrow Express is an express delivery/logistics company in Philippines, providing delivery and logistics services to businesses and individuals.
Black Arrow Express company’s reliability comes from its local expertise and advanced technology, ensuring smooth and transparent operations without hidden costs.
The company has experience in delivering shipments to customers, and serving business around the world.
To Track and Trace shipments, packages and varios cargo types by Black Arrow Express any customer has to be able to access the Alltracking website, which guarantees a fast information-tracking process.
You can do it using the Alltracking service website which has a system that makes a part of the universal e-tracking system.
Using our Track and Trace section on Alltracking website will help you understand the current status and the location of your shipment.
This information will give you a clue about the approximate delivery time. You can easily estimate the final destination delivery with the information Alltracking offers you.
What do I need to enter to track the parcel?
Black Arrow Express provides its services to millions of private customers, that require the highest level of quality, safety, and excellence in the delivery process.
Together with the unique tracking and management tools Alltracking has, both companies can help businesses and private customers reduce costs, improve efficiency, and increase overall customer satisfaction.
To track packages and parcels from Black Arrow Express any customer has to have a tracking number to be able to access the latest updates.
The parcel can be tracked on this website with the help of a tracker panel that automatically redirects all the information to you and displays it.
As Alltracking is a great e-tracking source that processes data 24/7, you can rely on the information to be up-to-date.
If you happen to introduce the unique code - a tracking number that is requested in the tracker field, you will receive detailed information about the parcel and its current status.
This status is automatically changed when the package is headed to another location.
For those customers who do not know where to find the tracking number, try to remember the method of payment you performed.
If you have a receipt, consider finding the number on it. You can also find the tracking number in your email.
This tracking number is the secret combination of characters given to you to receive so much wanted notification related to your parcel.
But the status of the parcel can change from time to time.
If you happen to not see any significant changes do not panic and wait until the information is updated.
For example, the parcel can be: either in transit, delayed, or stuck in customs.
What does one need to do with these details?
Usually, this helps the customers understand when to expect the package and what barriers it may have on the way to the destination.
When the tracking number is valid and you can introduce it into the tracker field, you can rely on Alltracking to offer you everything the system has for you.
Can Black Arrow Express tracking numbers be found in the global tracking system?
Black Arrow Express assigns a tracking number to every package that needs to cross the border to reach its final destination.
Black Arrow Express allows customers to get information and track their parcels and shipments anywhere in the world.
The company is a part of the global e-tracking system which makes websites like Alltracking do the job of offering the customers all the parcels and shipment information easily.
Black Arrow Express tracking offers you the possibility to find your package wherever it is during its journey to its final destination.
In addition, thanks to agreements and partnerships with other postal companies around the world, all Black Arrow Express packages pass through checkpoints where information is constantly updated.
All data is automatically recorded on the company's platform and this shows all information to the customer when tracking the package.
To track your package you only need to know the Black Arrow Express’s tracking number and enter it into the search field of the tracking section (to find out the status or location of the package).
The tracking procedure can be performed at any time and from anywhere, and there will always be some information about your package to display.
Alltracking daily offers updates on parcels and shipments sent or received by Black Arrow Express.
The tracking procedure is available by clicking the “Track and Trace” section title on the upper panel.
How can I find out where my package is?
Alltracking online tracking platform is a way of getting to know the latest package news.
Our staff monitors the changes and the IT team makes sure the customers have easy access to all the information that the system allows them to know.
Alltracking allows you to find the parcel on the website having just a tracking number.
The service on our website gives customers a secure possibility to see where the package or shipment is in real-time.
The hub and the status of the parcel will be shown introducing the Black Arrow Express’s tracking number.
In the case of non-disclosure, when the details about the parcel are not shown, consider contacting a Customer Service team representative for additional information.
If the parcel is still missing after a few days, give the Customer Service team the tracking information you have and wait for the investigation.
Alltracking is the website that provides all the necessary information immediately. Remember that you are just one click away from the shipment information you request.
Get the code from your receipt whether it is saved in a paper form or your email, enter it into the panel, and click the button.
Highly professional and strictly confidential – these are the right words to describe the Alltracking system as a part of the global tracking platform.
If you want to know when to expect the parcel and the estimated delivery time, you can easily find it with the help of Alltracking.
Alltracking is an ideal information-detecting method for parcel and shipment identification which is available to those presenting the unique tracking code.
Do not keep yourself away from the details we own on your parcel.
What do I need to do to find the parcel on Alltracking website?
Alltracking helps customers find the packages and parcels they expect to receive and offers an opportunity to keep an eye on the latest changes that appear in the system.
The routine is effortless and does not require any step that customers may consider complicated.
As Alltracking is a tracking platform for customers supported by the global post industry, the information the system processes is being spread with lightning speed.
Performing 3 easy steps usually gets the customer where they need to get.
What do you need to do to get the information from Alltracking?
First of all, one has to get the identification number (a special code) written on the receipt, received upon the payment process.
Secondly, you have to introduce the special combination of letters and digits into the field, entering the “Track and Trace” section on the upper panel.
When this step is performed, please click the “track” button to finalize the process.
Then you will get access to the data and check the status of the parcel and know the way to monitor the changes whenever you need to check the details.
Usually, the website will show you the hub where the parcel or shipment is at.
If you have zero information displayed or the information has not been updated for a long period, consider contacting the Customer Service team.
What is a tracking number – Black Arrow Express?
Black Arrow Express’s tracking numbers typically consist of just numbers.
These numbers serve as unique identifiers for each shipment, allowing customers to access detailed information about their shipments throughout the whole delivery process.
This code is unique no matter how many orders you place. Therefore, you must have one for each shipment.
Usually the tracking number is 7 to 11 digits.
*A tracking code (postal identifier, tracking number) is a unique code that allows you to track the movement of a purchased item around the country/world.
Black Arrow Express Tracking Number Formats
Black Arrow Express has a tracking number format most of the time consisting of numbers only. (some exeptions take place and it can have numbers too).
All delivery companies in the country assign tracking numbers that are unique and belong to one customer only per one (single) delivery.
Black Arrow Express makes sure the tracking process is easy and the tracking number can be easily identified in any electronic confirmation letter or on the customer’s paper receipt.
What does Black Arrow Express tracking number look like?
Black Arrow Express’s tracking numbers typically consist of numbers. It can have 7 to 11 numbers.
These numbers serve as unique identifiers for each shipment, allowing customers to access detailed information about their shipments throughout the whole delivery process.
This code is unique no matter how many orders you place. Therefore, you must have one for each shipment.
Examples:
BAE56757774
5678588
678996999999
Alltracking is a website will multiple tracking possibilities for customers who need to know the latest updates. The main page will offer you the information you need to know to get to the section you request.
The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.
Alltracking system is integrated with the global parcel tracking service that can track any goods you send via express delivery company with Black Arrow Express, so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of characters that you have printed on your receipt or confirmation letter in your email.
Then enter the given code into the field and click the Track button.
The next thing you know the information regarding your package or shipment will be displayed on your screen.
Whether you have any difficulties entering the code or other questions, feel free to contact our Customer Service team for clarifications.
Black Arrow Express will always try to offer you details no matter how many stops the package makes before getting to the final destination.
With Black Arrow Express your package should be where you request it to be super fast.
Black Arrow Express is known in the country for its deliveries and express services for all its population, as it is the company that knows how to deliver from small parcels to big packages in a short period.
Black Arrow Express also partners with international logistics and postal service companies to smoothly deliver posts to different countries.
With the help of a tracking number one should be able to know where the parcel is by entering the Alltracking website and entering the code.
There is a special field for that that you can find on the Track and Trace section’ page.
This page will tell you exactly where your parcel is.
Black Arrow Express will always try to offer you details no matter how many stops the package makes before getting to the final destination.
With Black Arrow Express your packages should be where you request it to be superfast.
Track and Trace system in Philippines
Black Arrow Express is known in the country for many successful deliveries to its population from Philippines, as it is the company that knows how to deliver from small parcels to bigger packages in a short period.
Black Arrow Express also partners with international logistics and express delivery service companies to smoothly deliver posts to different countries.
With the help of a tracking number one should be able to know where the parcel is by entering the Alltracking website and entering the code.
There is a special field for that that you can find on the Track and Trace section’ page.
This page will tell you exactly where your parcel is.
When the package cannot be tracked, it does not happen for no reason. Usually, there is a reason or there is an explanation.
In certain situations, the parcel can stay untracked but this usually changes fast.
The shipment or packaging can be stuck in a hub without any significant changes.
In case you have doubts or you seem unsure, do not hesitate to send Black Arrow Express an electronic letter asking for information you can not see online.
Alltracking system receives the changed or updated data immediately, but if you feel like you need a more detailed report, consider contacting the Customer Service team.
The Customer Service team should be able to offer you a report and estimate the approximate time of the delivery.
The first and most important step to take is to wait some time for the details to be uploaded.
If there is still no progress and the status does not change, offer the Customer Service team the tracking number for them to see what the problem may be.
Most of the time it got delayed somewhere and as soon as something changes the updates will be shown.
If the delivery status of your package remains unclear, be sure to inform the Customer Service team and ask your questions to receive answers.
When contacting Customer Service, you will be asked to provide the tracking number from the receipt and, if possible, an accurate and detailed description of the goods and packaging.
Most likely all the distribution centers will be checked. The company needs to know if the package got damaged or lost on the way.
If the package was not retained in one of our distribution centers the Service team will continue the search to find out where things went wrong.
The reasons can vary from the problem at customs to goods being prohibited in the country of destination.
It can also happen that the label is damaged. In this case, there returning procedure will take some time.
You are entitled to compensation in money equivalent for your loss if the company decides so.
In this case, you have to enter the express delivery company's official website, contact the Customer Service team, submit a claim in written form, and wait for the response.
The Customer Service team will analyze each case separately and offer a solution that will suit you.
In a situation when the parcel was damaged, you also will be offered an investigation and compensation later on (if the company was proven responsible for this).
Please note that the parcel can be delayed for whatever reason. In this case, you have to contact the Customer Service team for additional information.
If you are the sender, start an investigation into your parcel using the online form below.
In case of damage, your complaint must be submitted to Black Arrow Express within 1 working week.
You can submit your claim in written form using this electronic address: [email protected]
Ground information about Black Arrow Express
AAI Group of Companies is one of the largest Philippine logistics companies. It has a network that includes five separate logistics corporations, namely: AAI Worldwide Logistics Inc., A2Z Logistics Inc., Black Arrow Express, AAI+Peers and AAI Charity.
The AAI Group's main base of operations is in Manila, Philippines, with warehouse facilities, distribution centers and equipment pools throughout the country.
Black Arrow Express offers a wide range of logistics services, including domestic and international freight forwarding, distribution, project cargo, e-commerce, system integration, warehousing, and supply chain management.
The company also offers a variety of value-added services, such as customs clearance, documentation, and insurance.
Branches and locations
The main office is located in Manila.
The company has expanded to more than more than 2,000 branches nationwide. It has more than 1200 couriers.
The history of Black Arrow Express
Airlift Asia Inc. had its humble beginnings in 1981 as an airfreight forwarding company in a 50 sqm. office in Tramo, Pasay with 5 employees and a couple of Ford Fiera vans.
The company since then has grown to more that 500 employees with a combined warehouse space of approximately 51 hectares with coordinating offices in almost every key city in the Philippines.
To date, AAI has grown to a group of companies which to include: Air and Sea Freight Forwarding, Warehousing, Distribution, Business Process Outsourcing, Project Cargo and most recently Express Logistics through its newest Service Mark: Black Arrow Express. AAI is currently ranked as one of the top logistics companies in the country.
Black Arrow Express on its own was created in 2016. (February, 15th).
Today the company is the official courier service of the largest e-commerce platform in Southeast Asia and Taiwan, Shopee.
Interesting facts about Black Arrow Express:
- The company is currently ranked as one of the largest cargo movers in the country moving anything between 500 grams to 500 tons at any given time.
- AAI Worldwide Logistics carved a historical landmark as the first logistics and freight forwarding company to have applied for and to be granted the PQA’s (Philippine Quality Award).
- AAI holds the record of being the first 100% Filipino owned freight forwarder to have been certified and recognized for quality service in international freight forwarding, customs brokerage, and warehousing when Yarsely International Certification Services of the United Kingdom awarded it an ISO 9002 Certificate in 1997.
Black Arrow Express Customer Service:
Telephone: +632 823 9901
Email: [email protected], [email protected]
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Official website
http://www.blackarrow.express/ -
Provider’s phone number
+632 823 9901 -
File a claim or find a package
Email: [email protected]
