Afghan Post
Afghanistan
Afghan Post (Afghanistan Post) is the postal service of Afghanistan.
The post office has learned to work with the delivery of correspondence: postcards, letters, and parcels even without addresses.
Afghan Post tracking packages and shipments
Afghan Post is the official national postal service of Afghanistan.
The company has become an integral part of the country's postal infrastructure, providing reliable communication and mail delivery.
Afghan Post is committed to offering efficient, reliable, and affordable postal services to individuals, businesses, and institutions across Afghanistan.
Afghan Post is one of the most recognized postal services among all the Arab countries of the world.
Being the leading logistics and postal services provider in Afghanistan helps the company gain the trust of hundreds of people in the country and outside of it.
Afghan Post focuses on customers and their needs, granting access to information the customers need to feel happy and satisfied.
The company’s main business activities include the transportation and delivery of letters, direct mail items, print media, and parcels.
The branch network of the Afghanistan postal company ranks among the largest private customer networks in the country, offering high-quality postal, banking, and telecommunications products and services to its customers throughout the region.
The company makes an important contribution to safeguarding the nation's communications and logistics infrastructure based on its nationwide and reliable supply of high-quality postal services on behalf of the Emirates population and economy.
With the help of the Alltracking service, you can find the location and the status of packages and shipments by Afghan Post.
Alltracking website the access to updates where all you need to do is enter the given code to get them.
Alltracking.com will do the job of providing the information regarding your delivery by visiting our website, introducing the tracking number, and connecting to the world's database.
With Alltracking.com the service is less complicated because there is no need to log in or enter any personal information about your package as the platform has a built-in automatic recognition system that determines which courier your tracking number belongs to.
The information you want to receive then will be automatically displayed on your screen.
You will get the location and the status of your parcel immediately not needing to take any difficult steps.
What do I need to enter to track the parcel?
To track packages our customers have to have tracking numbers that are given upon the parcel registration.
Once you decide you want to obtain the details from the Alltracking website, you are requested to get your tracking number ready.
Alltracking has a tracking service that is available 7 days a week, 12 months a year from any corner of the world.
Alltracking.com operates based on the information you are given upon parcel registration. This information is useful for our system as due to the unique combination of letters and digits we can easily get back to you with everything we know.
Alltracking is a reliable online platform for the parcel tracing process, as we can track packages and shipments from all countries of the world. Being a part of the global e-tracking system allows us to do that.
If you have a company’s tracking number and request to receive information using the tracker field, you will have direct access to its location and status.
This tracking number can be found either on your receipt or in your mailbox among confirmation letters.
Unfortunately, the system only recognizes the special combination of letters and digits the parcel was given so in case you have no tracking number the website won’t be of much help.
Notes to keep in mind:
If you paid with cash or credit card – you must have it saved. Either as a paper receipt or email confirmation – this number is always given to customers so they could check the package with an online tracker platform.
What is the tracking number? The unique code you own from the payment procedure onwards. It is needed for the ground understanding of where the packaging or shipment is at present.
There can be a few options: the parcel can be: either in transit, delayed, or stuck in customs.
This information usually helps the customers to understand when to expect the package and what barriers it may have on the way to the destination.
Can Afghan Post track numbers be found in the global tracking system?
Of course, you can track Afghan Post packages and shipments in the global tracking system.
Afghan Post tracking numbers can be tracked in the global e-tracking system, so the answer is yes. You can find any parcel or shipment marked with an Afghan Post label in the global tracking system.
The onscreen instructions will help you follow the procedure correctly. You can track as many parcels as you need to with the help of our well-manageable global tracking integrated system.
The tracking number is all you need to have the information to become available to you.
As Afghan Post is a part of the global tracking union, the system allows us to monitor the parcel status changes that happen immediately. If the changes are not shown, the parcel is stuck and the information will not be updated until it moves to another hub.
Alltracking makes sure the customers understand that the online platform saves time and effort because it does all the work for you. All you have to do is get your tracking number ready when you enter the website.
How can I find out where my package is?
When you want to find your package or shipment in the global system you must know how to track and trace packages on our website.
Most of the time after the customer pays for the delivery and before the package gets delivered there is a period when people have zero clue of what is happening and where the goods are. Alltracking makes sure all of you do know.
Our online tracking service is a global platform with the most detailed information about your packages and shipments.
Once you introduce the tracking code – a one-of-a-kind combination of digits and letters - the status and the current location of the package will be displayed. Type the tracking code into the panel and submit it.
We only ask for your tracking number to complete the parcel search task. You have it as soon as your payment is finalized.
Alltracking only shows the confirmed information to you.
When the package is in the middle of the road, traveling from point A to point B, you are most likely to see the latest hub it reached.
In case you do not have the tracking number, the system will not be able to assist you. The system recognizes only the unique combinations the parcels are attributed to.
Alltracking is helpful in many ways as it grants the customer the possibility to witness the changes at every step of the way, estimating the delivery at the right time.
This way you will be able to estimate the approximate delivery date.
What do I need to do to find the parcel on Alltracking website?
Alltracking is the website to rely on to receive the latest package updates within a couple of seconds.
All the steps you need to perform on our website are simple:
- enter the postal identifier in the field with the icon,
- click on the Track the Package button,
- find out where your package is and its current status.
The information we provide will include the hub where the package is, the time and date – and most importantly, the destination and approximate time it will be delivered.
What is a tracking number – Afghan Post?
When you already know you are about to track and trace packages, you can count on getting information from us.
Our website allows you to get easy access to information using just the tracking number.
*A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package till it reaches its destination.
The tracking number consists of letters and digits that are specially created in the tracking system for each item that departs from one place to another.
With this electronically created combination, you can check what hub the parcel is at, find out the city where it is, and estimate the time it reaches the destination at.
Applying a separate number to each parcel helps to identify it in the best way possible. The company’s tracking numbers are meant to follow the parcel until it is where it needs to go.
All you have to do is enter the “Track and Trace” department on the panel at the very top and click the “Track” button.
Wait until the information becomes available to you and read it through. This is what an electronic post-global system helps customers do.
Should anyone have any additional questions or unclarities, use Customer Service assistance for further communication.
Afghan Post Tracking Number Formats
Afghan Post has the same tracking system that most countries of the world have. This allows any reliable company like Alltracking to identify packages and shipments for customers.
Afghan Post tracking number formats can be found on paper receipts or in an email confirmation letter upon payment being processed.
The postal number format adapted in Afghanistan is similar to that everywhere in the world.
Afghan Post number has a format of letters plus digits that is typical for the e global packaging system.
The online tracking procedure is rather simple. The only duty of the website is to find your tracking number out and get it into the system so that it gets back with a reply. The information you will receive is the most accurate and up-to-date.
This number is yours and does not coincide with any other tracking number that belongs to another package or shipment.
What does Emirates Post tracking number look like?
Postal items are divided into two categories, and the main criterion for separation is the weight of the item: up to 2 kg – are considered small packages.
Shipments leaving from Afghanistan and weighing up to 2 kg may not be tracked, and EMC Afghan Post parcels and fast delivery are always registered and given a tracking number.
In the structure of tracking numbers, by the international UPU format, letters and numbers have a semantic meaning:
The Afghan Post tracking number usually consists of 13 characters, following the S10 standard of the Universal Postal Union (UPU). This tracking number usually starts and ends with a letter with nine digits in between.
For example, the tracking number might look something like this: RA123456789AF.
Other examples:
AP123456789AF
LP987654321AF
RZ135792468AF
The first letter R/C/E – indicates the type of shipment.
Any Afghan Post tracking number that starts with the letter R (Registered) is given to a registered small parcel;
123456785 - this digital series ensures the uniqueness of the number;
AF– stands for the country that provides postal services.
*A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package till it reaches its destination.
Our online platform is a great search engine for those customers who want to know the latest updates, the current status, and the location of the package until it reaches its final destination.
Alltracking is an easy website to navigate. Most informational departments are placed on the panels on the main page.
The block you will need is “Track and Trace”. Click on it right on the upper panel and track your parcel using just a tracking code.
Alltracking system is integrated with the global parcel tracking service that can track any goods you send via post from Afghanistan with Afghan Post.
The unique combination of letters and digits is needed to give the customers all the existing parcel-related information collected from various sources.
So when you enter the “Track and Trace” page and introduce the tracking number that you have printed on your receipt or confirmation letter in your email – the next step is to click the Track button and collect the given info.
This displayed information will tell you where exactly the parcel is and the current status of the shipment.
Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.
If you consider your parcel lost or stolen on the way, address your concerns in written form or by dialing the number of the Customer Service team representatives.
Afghan Post is the company that makes sure the packages and shipments assigned by the company are directed to the right place – its final destination.
Afghan Post is all about customer satisfaction. The ratings show that the main priority is the people and they appreciate it fully.
So it is fair to mention that Afghan Post will go the extra mile to make sure the packages are collected, processed, and delivered on time.
Alltracking in its turn will offer the information from the server and show it to you as soon as it appears.
Everyone who enters Alltracking.com will be asked to enter numbers and digits known as tracking codes to have the basic parcel information available for their convenience.
Afghan Post is a fast reliable post service that operates within the global e-tracking unit.
Because Afghan Post works with customers and parcels daily, the Customer Service team has to update information as soon as the package or shipment reaches any hub or changes status.
In case the website keeps the information without any updates you have a full right to ask for additional details. Do this via email enclosing the tracking number you have so the status of the package can be checked.
The package you request the information for will be checked by our Customer Service team who are constantly monitoring all the changes that parcels may have. If we can help you, we will. You can also contact the delivery company for more updates.
Afghan Post has both Local and International tracking departments – one for packages that stay in the country, the other one for the rest of the world where the parcel needs to get to.
If you sense there might be anything wrong with the parcel we strongly recommend you to contact the team for explanations.
Afghan Post can offer you detailed information regarding your item. The order tracking system is prevised and works well for the benefit of the company and the customers.
Track and Trace System in Afghanistan
Afghan express delivery companies have an easy and fast Track and Trace system and the customers understand how to track parcels well.
The national postal service provider delivers express and EMS mail and parcels across Afghanistan and internationally.
What is Afghan Post famous for?
The company uses specific post technologies to give the customers access to the data that is associated with the packages and shipments that customers have unique tracking codes for.
The company’s system allows us to pass on the updates and make sure the customers get the latest parcel news on time.
We recommend our customers not to panic because if you cannot track the package on the Alltracking website, does not necessarily mean it is lost.
Sometimes it may happen that the information is missing even though you introduced all the details that were needed.
In such case do not hesitate to contact the company you have booked the shipping with.
It doesn’t have to mean that there is anything wrong with the parcel. It may just be stuck somewhere for days.
In situations like this, the information will be updated as soon as the parcel leaves the place for further traveling experience.
Lost access
If you lost access to your number or have forgotten where it is – try recovering back the email or if you cannot do so, contact the courier company explaining the situation.
Please remember, that while in transit or delays the package information may not appear in the system.
Other cases may occur too. But before you panic, please consider that anything can be solved.
If you already know it is time to ring the bell, initiate a conversation with the Afghan Post Customer Service team.
There can be several causes why the package or shipment could not reach the final destination:
Lost parcel
These cases are rare. But the parcel may be lost on the way to its final destination. If or when this happens get in touch with Afghan Post immediately.
The Afghan Post Customer Service team is responsible for the answers that you are seeking.
In 100% of the cases, the investigation will need to take place and the company will take the responsibility of offering you a solution.
At this point, all you need to do is be patient and let the professional solve it for you.
Do not paniс if you have not received an answer straight away. It usually takes up to 48 hours to get a response from the Customer Service team if the matter is urgent.
The complaints, appraisals, suggestions, and tracking number information requests can be submitted.
If you happen to be nearby any of the Afghan Post offices, you can expect to be offered information there.
Customs delay
If your package is held at customs, you have to get in contact with the courier service company that was originally in charge of your shipment.
Normally, they should be able to assist you with the customs clearing process, or even, just identifying the problem which is also an important step.
Before you get in touch with the representatives of the company, make sure you have the tracking number to offer for the Afghan Post team to check its status.
Should one have parcel claims it is important to present them in the written form. The company never rejects claims, always making sure the customers are treated with respect.
Usually, the complaints the customers have fall into several categories.
Tracked shipments delays
Even though there is a way to track your parcel, people find a way to complain. Usually, when delays occur the Customer Service team gets most questions.
International shipping – If a package is coming from overseas (other countries), it is safe to assume that delivery may take longer than usual.
Weather conditions or traffic – It is not so rare that during busy periods, such as holidays, or heavy snow, the parcel would take longer to arrive at its destination.
In case you didn’t find the information satisfactory and you want to get into more details about the parcel – you can contact the Customer Service representatives to offer you additional information that could be useful and calm you down.
Returned tracked items
You can complain about any tracked item and if it is the post service fault, they will be held responsible.
For instance, at Afghan Post, when delivery of an article cannot be completed, the item is either returned to the sender or returned to the Mail Redistribution Centre.
If you found it wrong, check with the representatives of the company what happened and why.
It is clear that if you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, Afghan Post cannot be held responsible for it. In most of the other cases, Afghan Post will investigate the case and refund you.
Damaged tracked parcels
Customers get extremely emotional about damaged items. And it is justified. But if this happened to you, you need to get in contact with the seller as soon as possible. (this is for those who purchased an item online that was later on sent with Afghan Post).
The seller will discuss the issue with the original sender – which in this case is Afghan Post.
In this case, the seller is responsible for the condition of the items when you receive them.
If the item is damaged you can enclose pictures, and put it all in writing, ideally in an email that you need to send to the seller.
The seller then will investigate what happened with Afghan Post and either refund you or give you a substitute product.
Prohibited goods
As Afghanistan has many restrictions, make sure the goods that you want to send or expect to be delivered are not prohibited in the country.
Sometimes the customs have all the right to confiscate the prohibited goods when they reach the country.
It is only your responsibility to make sure the package or shipment consists of the items that can enter the country of destination.
In case this happens, contact the Customer Service team for clarifications and they can advise you what to do.
An important notification, the Post service company does not solve this issue for you. But it can give you ideas and offer possible solutions.
Also, it is important to mention that taxes and additional costs may be applied to a certain category of goods by customs at the border.
If you want to file a claim, please use the Customer Service team’s electronic address to send a request: [email protected]
Ground information about Afghan Post
Afghan Post (Afghanistan Post) provides a wide range of services to meet the diverse needs of its customers.
These services range from traditional postal services, including letters, postcards, and parcels, to more specialized services such as express mail, registered mail, and international mail.
To adapt to the changing postal landscape, Afghan Post also offers financial services, e-services, and logistics solutions, aiming to become a one-stop shop for a variety of postal needs.
Branches and locations
Afghan Post is headquartered in Kabul, the capital of the country. The central office manages the operation of numerous post offices scattered throughout Afghanistan, ensuring timely and efficient service to all customers.
Despite difficult geographic and socio-political conditions, the Afghan Post, with its extensive network of post offices and dedicated staff, continues to serve even the most remote regions of Afghanistan.
The organization currently has offices in 34 provinces of Afghanistan.
The History of Afghan Post
Afghan Post, also known as Afghanistan Post, is the national postal service provider of Afghanistan.
Postal services were introduced in this country in 1878 by the then-ruler of the state, Emir Sher Ali Khan. The postal operator became part of the Universal Postal Union in 1928.
It took the postal operator about a century to become a recognized regional leader in postal services.
In the 1970s, the Afghan post was already able to deliver mail from Afghanistan to anywhere in the world and vice versa. In the 1990s, postal services in the state declined due to the civil war.
But in the 2000s, postal delivery in Afghanistan began to recover.
Since then, the Afghan Post has been a promising and developing enterprise.
Interesting historical facts about Afghan Post
- In Afghanistan, not all houses have addresses yet.
- Since 2014, the postal operator has been developing a network of electronic mailboxes, starting to provide logistics services and the delivery of passports and other important documents.
Afghan Post Customer Service:
Telephone number:+93 (0) 202 101 270
Email: [email protected]
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Official website
http://afghanpost.gov.af/ -
Provider’s phone number
+93 (0) 202 101 270 -
File a claim or find a package
Email: [email protected]
