dao
DAO A/S is a delivery service that delivers goods from over 6,000 stores and boutiques in Denmark.
DAO makes sure the customers get the packages on time and the prices are low enough for them to return for more deliveries.
DAO tracking packages and shipments
DAO Danmark has an impressive reputation in the country and is known to be an enterprise with possibilities beyond its limits. DAO is famous for being unique – dealing with shipments and parcels that can reach their final destination faster than most express delivery companies.
DAO ends and delivers hundreds of parcels daily. Most of them are sent locally. But the company is experienced enough to send the packages overseas and has a lot of professionalism in this domain.
DAO takes the tracking system very seriously making sure 100% of the deliveries reach their destination.
To track packages and shipments you need to have a tracking number that is usually assigned to each registered parcel.
The tracking number can be found on the paper receipt or in the email somewhere in your confirmation letter.
You use a tracking platform like Alltracking to find out where the parcel is and what status it has.
What you have to do is enter our Alltracking website, click on the Track and Trace button on the upper panel, paste/type your tracking number in the tracker field and press the button.
The powerful parcel tracking system we have can be reached from any corner of the world at all times - 24/7.
Make sure you have your precise DAO tracking information – check all the numbers and letters for the absence of mistakes as they can deny you access to the information.
When any customer wants to track packages and shipments the steps to take are standard.
You cannot go wrong even if you do not know what to do. Just follow all the instructions and you will eventually get there. The information will be delivered to you in just one click.
Alltracking online system that is a part of the universal e-system that can identify any tracking number from any logistics company.
It is easy to track DAO Denmark packages and shipments and you will get to see it for yourself.
What do I need to enter to track the parcel?
To track any parcel by DAO you are obliged to have a tracking number.
Tracking any parcel can be a few clicks away from any customer. The key element is a tracking number that DAO assigns to all the parcels that go abroad is a unique combination of letters and numbers for personal use only.
Alltracking is a secured trust-worthy platform with all the information that you request to have. The updates that you need to know and the status that you have to see to understand where the shipment has landed, what hub the delivery company is using and what is the estimated time of the delivery.
Our online tracking platform is a guaranteed way for the latest updated information to appear on your screen.
The main page will tell you everything you need to know to get the information you need. The upper panel menu will give you a clear understanding of where to need to get.
The Track and Trace section on the upper panel will take you to the tracker panel.
Your tracking number is all you will need to find out where your parcel is and what status it has.
The displayed information is updated daily.
The tracking source is available to us all the time which is why Alltracking monitors all the changes and shows them immediately.
In case you have a problem accessing any of the pages on our website, Contact our Customer Service team for clarification of this situation. If you want to track the parcel on the Alltracking website but have many questions, do the same.
Remember that your tracking number has to be with you at all times. It is the most important element of the search. When you decide to visit Alltracking, do not forget to find your receipt with the tracking code.
Alltracking website is straightforward. There is a section named Track and Trace that you need to click on.
The information we have on the Track and Trace web page will ask you to introduce the tracking number that you must have on your receipt or in your email.
Use it carefully to identify where your parcel is and what status it has.
Please remember that the parcel status automatically changes when the package is headed to another location.
For those customers who do not know where to find the tracking number, try to remember the method of payment you performed.
If you have a receipt, consider finding the number on it. You can also find the company’s number in your email.
For example, the parcel can be: either in transit, delayed, or stuck at customs.
Can DAO tracking numbers be found in the global tracking system?
You should not be surprised to know that DAO is a part of the global tracking system and the data that is introduced electronically can be found by anyone who has a tracking number.
DAO is a part of the global post union that shares the data via e-sources. This is how our inline tracking platform can monitor all the changes that take place during the day and immediately displays them for the customers to see.
As a part of the global tracking union, the company is fast in data processing because it is necessary for the overall process. The company understands how customers are anticipating their orders and makes it super easy to check the parcels out for information online. Dealing with tracking companies like Alltracking is a bonus as our platform is speedy and the clients get the information displayed with the speed of the light.
It is quite simple to track and trace your parcel with the help of a tracking platform like Alltracking.
Alltracking and DAO virtually work side by side to give you the details on your packages and shipments and update you with the most recent changes.
You will just need a tracking number and every little detail we have on your shipment will be shown to you on your screen. Get to the Track and Trace section to be offered the package-related information.
Tracking can be done at any time and from anywhere, and there will always be some information about your package available.
How can I find out where my package is?
Alltracking is the favorite online tracking platform for those who appreciate the quality of data processing. We carefully analyze all the information that we post on the website.
Alltracking will update you and offer you exactly the information you ask you. The latest news on the package or shipments can be seen directly from the webpage.
Alltracking allows you to find the parcel on the website having just a tracking number.
The service on our website gives customers a secure possibility to see where the package or shipment is in real-time.
The hub and the status of the parcel will be shown introducing the company’s tracking number.
In the case of non-disclosure, when the details about the parcel are not shown, consider contacting any company’s Customer Service team representative for additional information.
If the parcel is still missing after a few days, give the Customer Service team the tracking information you have and wait for the investigation.
Alltracking is the website that provides all the necessary information immediately. Remember that you are just one click away from the shipment information you request.
Get the code from your receipt whether it is saved in a paper form or your email, enter it into the panel, and click the button.
Highly professional and strictly confidential – these are the right words to describe the Alltracking system as a part of the global tracking platform.
If you want to know when to expect the parcel and the estimated delivery time, you can easily find it with the help of Alltracking.
Alltracking is an ideal information-detecting method for parcel and shipment identification which is available to those presenting the tracking code.
Do not keep yourself away from the details we own on your parcel.
What do I need to do to find the parcel on Alltracking website?
Alltracking makes it easy for everyone to use it.
Alltracking is one of the most customer-friendly websites you can find. All the information we store for you can be easily accessed. Each page can be navigated without any problems.
Our website is created in a way that many people with zero idea how to use it could still do it.
The routine is effortless and does not require any step that customers may consider complicated.
As Alltracking is a tracking platform for customers supported by the global post industry, the information the system processes is being spread with lightning speed.
Performing 3 easy steps usually gives the customer access to the information they need.
What do you need to do to get the information from Alltracking?
First of all, one has to get the identification number (a tracking code) written on the receipt, received upon the payment process.
Secondly, you have to introduce a special combination of letters and digits into the field, entering the “Track and Trace” department on the upper panel.
When this step is taken, please click the “track” button to finalize the process.
Then you will get access to the data and check the status of the parcel and know the way to monitor the changes whenever you need to check the details.
Usually, the website will show you the hub where the parcel or shipment is at.
If you have zero information displayed or the information has not been updated for a long period, consider contacting the Customer Service team.
What is a tracking number – DAO Denmark?
A tracking number is a significant part of each parcel, package, or shipment.
A tracking number is a numeric and alphabetic code that is assigned to every parcel that needs to be delivered abroad.
It is known to be an individual combination of characters given to each separate parcel that leaves Denmark.
The company’s tracking numbers are standard. In the rarest cases, they will include letters.
*A tracking number is a unique ID number or code assigned to a package or parcel that can be found on the paper receipt upon the payment process or in the email of the customer upon the confirmation.
DAO Postal Number Formats
DAO Denmark has a standard number format that is typical for the enterprise and its logistics and can be easily tracked on any online tracking platform.
The international shipments and packages are always assigned a tracking number, so you will get one with DAO too.
Some of the small packages requested for domestic delivery may not have them but this is not a typical situation.
The structure of the tracking number is created, according to the international UPU format.
What does DAO Denmark tracking number look like?
DAO tracking number can depend on the type of delivery one is about to pay for.
The company’s number format is usually composed of a 20-digit sequence but may vary.
For example: 00057126960699875680
The tracking numbers can also include numbers but this depends on the country you choose and the package you send.
Alltracking is the website to satisfy your informational needs.
The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.
Alltracking system is integrated with the global parcel tracking service that can track any goods you send via DAO from Denmark so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.
Then enter the given code into the field and click the Track button.
The next thing you know the information regarding your package or shipment will be displayed on your screen.
Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications. But first, check if you introduced all the tracking code digits correctly.
DAO Denmark is an express post and logistics company with the capability to take any postal request to almost anywhere on the map.
DAO will make sure the delivery reaches the destination in 99% of the cases. But cannot omit the 1% that does, unfortunately, happen.
Alltracking will let you check your packages and shipment status as much as you want. There is no time or entry limit.
If you want to know where exactly your package is travelling to at the moment, enter the Alltracking website and see the upper panel on the main page. The track and Trace button is what you are looking for.
The page will direct you to the tracker field that you have to use to get the information you request.
The postal tracker field that you use to introduce the tracking number shown on your receipt will help you to trace the parcel.
The package information will include the time and date, the hub, and the status.
If you happen to not see any information or you cannot see any progress for days, consider contacting the Customer Service team for further instructions.
Do not hesitate to use the Customer Service team’s services provided by the company itself, n case you have doubts about any delay that takes longer than average.
But before you start to complain please wait to make sure the parcel is not just being delayed and got lost on the way.
There can be several issues with it and here are some examples:
- Issues with the delivery address may occur. This is one of the most common reasons why the parcel information is not updated. Wait for further instructions as they will appear once the company asks you to clarify the location.
- The packages and shipments may not have reached the hub just yet. This means sometimes they are at the stage where the information simply cannot be displayed yet. Here you would also have to wait for the latest parcel news to be updated.
We do not exclude the lost parcel case but DAO takes really good care of their shipments.
Just so you know, in the worst situation that your parcel is lost, you still have a Customer Service team to assist you.
In case of a lost package, you would have to contact Customer Service representatives for confirmation and further instructions.
If this ever happens to you, please know that the company will refund you for the lost parcel if the reasons are objective.
Do not hesitate to ask for additional information if you need it. If you have doubts you are entitled to receive the answers you seek to find.
The “Track and Trace” system is easily understandable.
Every step of the way is monitored and displayed for your convenience by a team of professionals who update the information with its changes.
You see these notifications immediately.
Track and Trace by DAO
There is a separate page on the Alltracking website where you can check your parcel status. The Track and Trace button will take you directly there.
Alltracking website has an upper panel on the main page that will direct you to where you need to get.
Once you see Track and Trace button – click on it and get ready to be redirected to the page where you need to enter the tracking code.
If you do not know your tracking number, you can ask for it in the online store where you purchased the goods.
The tracking number will lead you to the information that you need to know.
If you think that Track and Trace section will not answer all your questions, consider contacting the Customer Service team.
If customers cannot track the package for a long time (and we recommend waiting a week for the updated information to appear in the database).
If you waited enough and still cannot track it please contact the Customer Service team for an investigation.
Be sure that the Customer Service representatives always jump in to offer advice, a solution, or compensation when it is the case. Don’t rush their research and investigations. They will get back to you as soon as they have a reply for you.
At times when the customer cannot track the parcel online, there is a problem with it. It can be an insignificant delay or it can be a serious issue. The only way to find out is to ask the company directly why the parcel cannot be tracked.
Please also note that sometimes it happens that the customer is not attentive enough to the tracking number details.
Check for no mistakes to be made while entering the number before you panic.
In every other case that you find suspicious, contact the Customer Service team.
Whether it is stuck in customers, lost, damaged, or ended up at the wrong address – the customer needs to know.
Usually, before this is officially announced, the information on the website is frozen. It disappears for a while and the customer keeps wondering where it may be.
It can also happen that the system may not show you all the information at once.
It can also happen that the information you expect so much to see is not shown on the screen.
Being the most influential post-service company in Danmark makes DAO responsible for great service and customer satisfaction.
Even though the company never fails to do its job well but on the rarest occasion delays and lost items can be the reason for an investigation.
Before you find out the real reason why you cannot track or get updated information on your package or shipment, please wait for things to change. We assure you that the delivery company is doing everything They can to get the package delivered to the destination.
We strongly recommend you not panic if your package has not reached the final point yet.
In 99% of the cases it got delayed somewhere and as soon as something changes, the updates will be shown on the Alltracking website.
If the delivery status of your package remains unclear, be sure to inform the Customer Service team and ask your questions to receive answers.
You would have to start an official claim and write down all the details you have – the tracking number is extremely important to have. Sometimes the company may also ask you what the package consists of and how valuable the items are.
Then they will check the address with you and make sure all the information coincides. Their system will update you with the information received from the distribution center.
If the package was not retained in one of our distribution centers the Service team will continue the search to find out where things went wrong.
The investigation may take some time. Give it as much patience as you can. The company will come up with a solution even if the worst scenario is when the parcel is damaged or lost.
DAO will study all the claims. The company cares about anyone who buys the services from the company. Whether you have a heavy-weighting box or a small tiny packet, it does not matter. It has equal priority for the company.
If you are not happy or have any doubts about your package ever showing up, contact Customer Service representatives and ask to raise a claim.
You can easily address any claims in case you have them to the company. In most cases, if DAO is found responsible after completing the claim procedure, you are eligible for compensation for your loss or damage if it was drastic.
Usually, these claims are accepted via post in a letter using the address found on the official website.
If you have any suggestions that you want to send via email or through the official website you can also do it.
DAO has a great Customer Service team that is capable of sorting out dozens of requests daily.
If you contact the company directly, you also have a high chance of making your claim a priority.
In case your item is lost or damaged the company usually pays 100% of the damage.
If the postage charged exceeds the postage specified in the Price List, the service user shall be reimbursed for the amount overpaid.
If you have a claim regarding the exceeding of the deadline for transport and delivery of the priority mail, the company will not reimburse the total amount of postage charged. It will offer compensation for a part of postage, specified in the Price List for a particular mail item in the consignment.
If you have any other claims at all please do not hesitate to contact a Customer Service team representative and discuss your options.
To send your suggestion or a claim, please contact the Customer Service team, explaining the situation in written form.
Use [email protected] to do it.
Ground information about DAO
DAO makes it possible for you to send parcels to 24 European countries, and the company aspires to make it as easy as possible - for you as well as for your recipient.
All export shipments are forwarded to the European destination with one of our two partners, DHL or POSTI.
Branches and locations
DAO has more than 1.200 DAO SHOPs and parcel boxes throughout Denmark, so your customers also have the opportunity to have shipments delivered to one of these.
The history of DAO
DAO Denmark was established many years ago and has fulfilled one of the managers’ biggest dreams – has become the company the customer wants to apply for to get their packages and shipment delivered.
Years later the company is an partners with some of the most influential companies in the world.
The main achievement the company has – is the customers. This is what they always say.
Interesting facts about DAO
- DAO delivers parcels to 24 European countries, in cooperation with our partners in Europe.
The following countries are covered:
Austria
Belgium
Bulgaria
Czech Republic
Croatia
Estonia
Finland
France
Germany
Greece
Holland
Hungary
Ireland
Italy
Latvia
Lithuania Luxembourg Poland
Portugal Romania Slovakia
Slovenia
Spain
Sweden
- With more than 350 electric scooters and bicycles, DAO delivers newspapers, letters, magazines and parcels throughout Denmark. More than 80% of the ""last-mile"" deliveries in major Danish cities are Co2-neutral.
The company charges electric scooters and bicycles using green electricity from Norskelkraft and Centrica which supplies CO2-neutral power to DAO.
- To protect the packages, DAO puts them in a plastic bag when we hang them outside on the door handle. The bag is made of 70% recycled plastic.
DAO Customer Service:
Telephone: + (country code) 4572330800
Email: [email protected], [email protected].
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Official website
https://www.dao.as/ -
Provider’s phone number
+ (country code) 4572330800 -
File a claim or find a package
Email: [email protected]
