Australian Postal Corporation

Australia

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Australia Post (AusPost) is the Australian national postal operator and government corporation.

The Australian Postal Service provides express mail and courier services in addition to the normal delivery of parcels and letters.

Australia Post tracking packages and shipments

Australia Post Tracking System is easily trackable. The parcels and shipments of various kinds can be detected no matter where they are.

The are two ways of tracking your packages and shipments with Australia Post.

The first one allows you to do it on the official website where you will be asked to log in and type in the track number, the second does the same thing in the global traking system with the help of AllTracking service where all you need to do is enter the given code.

AllTracking,com will do the job of providing the information regarding your delivery by visiting our website, introducing the track number and connecting to the worlds database.

With AllTracking.com the service is less compilcated as due to the fact that no need to log in or enter any personal information about your package as the platform has a built-in automatic recognition system that determines which courier your tracking number belongs to.

The information you want to receive then will be automatically displayed on your screen. You will get the location and the status of your parcel immediately not needing to take any difficult steps.

What do I need to enter to track the parcel?

AllTracking is able to track packages and shipments on its website 24/7. If you introduce USPS tracking number that is requested in the tracker field, you will receive the detailed information about the parcel and its current status.

Just like it was mentioned above, the USPS code is everything you need at this point.

For those customers who do not know where to find the USPS tracking number, try to remember the method of payment you performed.

If you paid with cash or credit card – you should have a receipt with USPS number on it. The confirmation number can also be found in your email if you chose an online payment method.

The tracking number will give you the understanding of where the packaging is at this very moment. For example: the parcel can be: either in transit, delayed or stuck in customs. This information usually helps the customers to understand when to expect the package and what barriers it may have on the way to the destination.

Can Australia Post track numbers be found in the global tracking system?

You can track Australia Post globally via our AllTracking global tracking system, follow the onscreen instructions and you will be able to track as many parcls as you expect, you will find your tracking numbers on items you have purchased online that use a courier for.

As Australia Post is a part of the global tracking union, the system allows to monitor the parel status changes that happen immediately.s

How can I find out where my package is?

Alltracking gives you a wide sourse of information if you entroduce the tracking code into the panel and submit it. Our online service only requires your USPS number that you should have after the payment was finilized.

AllTracking is a secured highly professional method of finding the detailed information that you cannot get an access to without a special service.

This tracking packages and shipments website grants the customer the possibility to witness the changes at every step of the way, estimating the delivery at the right time.

What do I need to do to find the parcel on Alltracking website?

All the steps you need to perform on our website are simple:
- enter the postal identifier in the field with the icon,
- click on the Track the package button,
- find out where your package is and its current status.

The information we provide will include the hub where the package is, the time and date – and most importantly the destination and approximate time it will get there.

What is a tracking number – Australia Post?

You can track my Australia Post package or shigment on AllTracking.com only having a track number.

With this unique combination of letters and digits you can easily find out where the parcel is while in different hubs in various cities and when it will depart to reach the destination.

Giving each parcel its separate number helps to identify it in the best way possible. USPS tracking numbers are meant to help you follow the order through from the departure point to the destination point without any second-guessing and doubts. You enter the Track and Trace section, introduce the special combination you have and have the information displayed to you. This is what e post global system helps customers do.

Australia Postal Number Formats

The number consists of characters that are specific and unique.

In order to track your parcel online,the system will ask you to introduce the tracking number you were given upon the parcel registration.

This number is yours and does not coincide with any other tracking number out there.

What does Australia Postal tracking number looks like?

You can find the Australia Post tracking number on the receipt issued by the post office, on the barcode of the package being sent, or on the confirmation email you provided.

The Australia Post tracking number is a combination of 13 digits and letters. The format usually starts with 2 capital letters followed by a 9 digit number and ends with AU. Tracking number example:

IV 123 456 789 AU
IP 444 321 567 AU

where: AU stands for Australia

*A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package till it reaches its destination. One needs a tracking number to make sure the parcel gets exactly where it needs to and does it on time.

The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.

AllTracking system is integrated with the global parcel tracking service that can track any goods you send via post from Australia with Australia Post so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.

Then enter the given code into the field and click Track button.

The next thing you know the informaton regarding your package or shipment will be displayed on your screen.

Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.

The most important combination of digits and letters you posses is everything you need to have to know here your parcel is.

Australia Post has a transparent tracking service and the information present on the website is corrected before being completed.

Most websites will allow you to enter the given number into their Tracking System finder but in case the website does not provide this information directly, you can contact the Customer Support team and request additional details.

The package you request the information for will be checked by our Customer Support team who are constantly monitoring all the changes that parcels may overgo.

The Local or International Tracking department deal with lost/delayed or damaged packages.

If you have a feeling that may be your case,do not hesitate to contact the team for specifications.

If you are wondering how to find the tracking number and haIe no cluewhere to search, read below.

Track and Trace system in Australia

Australia Post uses specific post technologies to give the customers access to the data that is associated with the packages and shipments that customers have unique tracking codes for.

This industry specific and user-friendly information technology for our post and freight tracking systems. That is why the parcels that Australia Post tracks are easy to monitor anywhere in the world.

Australia Post is:

- A part of reliable online global tracking system that is available 24/7
- Has integrated electronic invoices and statements
- Agrants access to comprehensive reports as required

Australia Post track and trace system is available for you to access 24 hours a day, 7 days a week and AllTracking generously provides the accumulated data from the Australia Post database for your convenience. This allows you to monitor the progress of any time of order to delivery end.

There can be numerouseason for non-trackage of the parcel you need information for.

But before any panic starts, customers are adviced to consider it being stuck in transit. This means that the status of the package has not moved in a long time and there is no news that the tracking website can share.

After any significant changes take place, the status of the parcel will be updated accordingly. But if you do not see it straight away, do not consider the package lost – it can just be temporarily delayed.

It can happen that the parcel is lost on the way to the final destination. These cases are rare but they do exist.

In case this happens do not overthink and contact Australia Post Customer Support team for further assistance. The investigation will need to take place and the company will take the resposibility offering you a solution. It is the duty of Australia Post to give you answers and inform you all the details.

It usually takes up to 12 hours to get a response from the Customer Support team. The complains, appraisals, suggestions, track number information requests and so on can be submitted.

If you happen to be nearby any of the Australia Post offices, you can expect to be offered information there.

Usually the complaints the customers have fall into several categories.

1) Tracked packages that did not reach the destination

At Australia Post, when delivery of an article cannot be completed, the item is either returned to the sender or returned to the Mail Redistribution Centre.

Obviously, if you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, Australia Post cannot be held responsible for it. In most of the other cases, Australia Post will investigate the case and refund you.

2) Damaged tracked parcels

If the item arrives damaged, the first thing you need to do is get in contact with the seller as soon as possible. ( this is for those who purchased an item online that was later on sent with Australia Post). The seller will discuss the issue with Australia Post. In this case the seller is responsible for the condition of items when you receiev them. If the item is damaged you can enclose pictures, put it all in writing, ideally in an email that you need to send to the seller. The seller then will investigare what happened with Australia Post and either refund you or give you a substitute product.

3) Confiscated tracked items

Australia Post delivery may still be delayed for reasons beyond its control.

Customs processing issue: If a package contains a prohibited item when entering Australia or another country (if the package originates from Australia and goes abroad), then it will most likely be confiscated at customs by officials.

Alternatively, if a valuable item is being shipped overseas, it may be subject to Value Added Tax (VAT) which must be paid before the package is cleared by customs and continues its journey. Please check that your item is not on the prohibited items list by visiting the Australia Post website.

Ground information about Australia Post

Australia Post is a postal operator providing postal services in Australia for over 200 years. Formerly known as "Postmaster-General's Department", the company's current name changed in 1989. Today Australia Post offers its customers postal, retail, financial and even travel services.

Australia Post, also known as AusPost, operates as the successor to the General Post Office, the custodian of traditional postal services and has been linking Australia to the world for ages. It also continues to strive for excellence by following technological and social advances such as operational innovation, digitalization and maximizing customer satisfaction through postal efficiency.

Branches and locations

Currently there are 4,320 post offices across Australia, including over 2,500 in rural and remote areas. Australia Post and its network of post offices provide many functions across Australia – letters, parcels and delivery services, selling postage stamps and providing post office boxes.

The history of AusPost

Australia Post, formally the Australian Postal Corporation, is the government business enterprise that provides postal services in Australia.

The head office of Australia Post is located in Bourke Street, Melbourne, which also serves as a post office.

Australia Post is the successor of the Postmaster-General's Department, which was established at federation in 1901 as the successor to colonial post services.

In 1975, the department was abolished and its postal functions were taken over by the Australian Postal Commission. The organisation's current name and structure were adopted in 1989 as part of a process of corporatisation.

Interesting historical facts

- The first organisation of a postal service in Australia commenced in 1809 with the appointment in Sydney of the first Postmaster. An English ex-convict, Isaac Nichols, took the post operating from his home in Sydney.

His main job was to take charge of letters and parcels arriving by ship, to avoid the chaos of people rushing aboard ships as soon as they arrived at Sydney's wharves. Nichols would pick up the mail and post a list of recipients outside his house.

He would advertise in the Sydney Gazette the names of all those who received mail. Recipients paid a fixed price of one shilling per letter to collect mail from Nichols' home, with parcels costing more depending on how heavy they were. VIP addressees were afforded personal delivery by Nichols.

- Under amendments to the Australian Postal Corporation Act which came into effect in March 2008, quarantine inspection officers of a state or territory are authorised to request Australia Post to open packets and parcels sent from interstate for inspection when inspectors believe they may contain quarantine material.

The legislation also authorises Australia Post to remove any mail articles that are suspected of being scam mail.

Australia Post (AusPost) Customer Service:
Phone number: +61 3 8847 9045
Email: Use Bchatbot to start a conversation via website online.

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