State Entreprise Posta Moldovei

Alltracking is a well-known online parcel tracking platform with a large customer database – most people who have ever dealt with the tracker website before return to be offered service again. The trust rating is very high.

Alltracking can find as many parcels as you have tracking numbers for. The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.

Alltracking system is integrated with the global parcel tracking service that can track any goods you send via post from or to Croatia so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.

Then enter the given code into the field and click the Track button. The next thing you know the information regarding your package or shipment will be displayed on your screen.

Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications. But first, check if you introduced all the tracking code digits correctly.

Posta Moldovei has multiple comments of gratitude and feedback related to the company’s name that shows the seriousness and ability to provide the best postal and logistics service in the country.
 
Posta Moldovei is a reliable postal company that has many years of experience in the domain.
 
If you want to know where exactly your package is, enter the Alltracking website and see the upper panel on the main page. The Track and Trace button is what you are looking for.
 
The page will direct you to the tracker field that you have to use to get the information you request.
 
The postal tracker field that you use to introduce the tracking number shown on your receipt will help you to trace the parcel.
 
The package information will include the time and date, the hub, and the status.
 
If you happen to not see any information or you cannot see any progress for days, consider contacting the Customer Service team for further instructions.
 
Do not hesitate to use Customer Support services provided by Posta Moldovei in case you have doubts about any delay that takes longer than average.
 
But before you start to complain please wait to make sure the parcel is not just being delayed and got lost on the way.
 
There can be several issues with it and here are some examples:

- Issues with the delivery address may occur. This is one of the most common reasons why the parcel information is not updated. Wait for further instructions as they will appear once the company asks you to clarify the location.
 
- The packages and shipments may not have reached the hub just yet. This means sometimes they are at the stage where the information simply cannot be displayed yet. Here you would also have to wait for the latest parcel news to be updated.
 
We do not exclude the lost parcel case but Posta Moldovei takes really good care of their shipments.
 
Just so you know, in the worst situation that your parcel is lost, you still have a Customer Service team to assist you.
 
In case of a lost package, you would have to contact Customer Service representatives for confirmation and further instructions.
 
If this ever happens to you, please know that the company will refund you for the lost parcel if the reasons are objective.

Do not hesitate to ask for additional information if you need it. If you have doubts you are entitled to receive the answers you seek to find.
 

Posta Moldovei performs online all the necessary customer-related procedures. It is convenient for the company to deal with information over the Internet.

As the global e-tracking system can be accessed from any part of the world and many tracker websites get the latest updates from postal companies through it.

Alltracking offers customers information 24/7 with the condition of having a tracking number.

Alltracking guarantees that every step of the way to the parcel’s final destination is being monitored and displayed for your convenience by a team of professionals who update the information with its changes.  

You see these notifications immediately.

Track and Trace by Posta Moldovei

Usually with Posta Moldovei you should be able to enter a tracking number on every tracking website no matter who it is by.

Alltracking has a convenient Track and Trace section where you can find everything you need to find with just a single click.

We have an upper panel that will direct you to where you need to get. Find it on the front page at the top.

Once you see Track and Trace button – click on it and get ready to be redirected to the page where you need to enter the tracking code.

If you do not know your tracking number, you can ask for it in the online store where you purchased the goods.  

The tracking number will lead you to the information that you need to know.

If you think that Track and Trace section will not answer all your questions, consider contacting the Customer Service team.

If you think you are the first person that ever came across this problem – you are wrong. From time to time customers feel concerned that the information cannot be updated or does not show at all.

If customers cannot track the package for a long time (and we recommend waiting a week for the updated information to appear in the database) the most relevant advice is to wait a while for it to finally show.

If you waited enough and still cannot track it please contact the Customer Service team for an investigation.

Be sure that the Customer Service representatives always jump in to offer advice, a solution, or compensation when it is the case. Don’t rush their research and investigations. They will get back to you as soon as they have a reply for you.

At times when the customer cannot track the parcel online, there is a problem with it. It can be an insignificant delay or it can be a serious issue. The only way to find out is to ask the company directly why the parcel cannot be tracked.

Please also note that sometimes it happens that the customer is not attentive enough to the tracking number details.

Check for no mistakes to be made while entering the number before you panic.

In every other case you find suspicious, contact the Customer Service team.

Yes, sometimes it does happen. Not 100% of packages can be delivered.  It can happen that the system will not show you all the information at once.  It can also happen that the information you expect so much to see is not shown on the screen.

Being the most influential post-service company in Moldova makes Posta Moldovei responsible for great service and customer satisfaction.

Even though the company never fails to do its job well but on the rarest occasion delays and lost items can be the reason for an investigation.

Before you find out the real reason why you cannot track or get updated information on your package or shipment, please wait for things to change. We assure you that the delivery company is doing everything they can to get the package delivered to the destination.

We strongly recommend you not to panic if your package has not reached the final point yet. In 99% of the cases it got delayed somewhere and as soon as something changes, the updates will be shown on the Alltracking website.  

If the delivery status of your package remains unclear, be sure to inform the Customer Service team and ask your questions to receive answers.

You would have to start an official claim and write down all the details you have – the tracking number is extremely important to have. Sometimes the company may also ask you what the package consists of and how valuable the items are.

Then they will check the address with you and make sure all the information coincides. Their system will update you with the information received from the hub the package or shipment is currently at.  

Do not forget that every investigation (if it ever takes place or the Customer Service team’s reply requires time). Give it as much patience as you can. The company will come up with a solution even if the worst scenario is when the parcel is damaged or lost.

Posta Moldovei is highly professional in solving customers' problems and difficulties related to parcel delivery. The company makes sure that everyone stays satisfied and generally has a very comforting way of solving issues with their clients.  
 
You can easily address any claims in case you have them to the company. In most cases, if Posta Moldovei is found responsible after completing the claim procedure, you are eligible for compensation for your loss or damage if it was drastic.
 
Usually, these claims are accepted via post in a letter using the address found on the official website.
 
If you have any suggestions that you want to send via email or through the official website you can also do it.
 
Posta Moldovei is a company with a professional Customer Service team that is capable of sorting out dozens of requests daily.

If you contact the company directly, you also have a high chance of making your claim a priority.
 
In case your item is lost or damaged the company usually pays 100% of the damage.
 
If the postage charged exceeds the postage specified in the Price List, the service user shall be reimbursed for the amount overpaid.
 
If you happen to have a claim, regarding the transport delay and delivery of the priority mail, the company will not reimburse the total amount of money. Delays happen. It is a part of the process.
 
If you have any other claims, please do not hesitate to contact a Customer Service team representative and discuss your options. Explain the situation but do not forget to use your tracking number. The tracking number is the key element in every discussion with the Customer Service team. This is how they can help you to track your parcel down and refund you.