DPD (IE)

The website we own is the online platform for package updates that can be easily obtained with the help of the tracking number assiged DPD.

Alltracking lets all the customers find the packages and shipments effortlessly, offering the description of every step throughout the way.

If you enter the main page of Alltracking website you will see the upper panel with a few button to click on.

The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.

Alltracking system is integrated with the global parcel tracking service that can track any goods you send via post from Ireland with DPD so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.

Then enter the given code into the field and click Track button.

The next thing you know the information regarding your package or shipment will be displayed on your screen,

Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.

DPD Ireland is a famous express delivery company with the capability of delivering hundreds of packages daily.

DPD passes on all the information it collects and usually stores it on the server.

It is not difficult to track and trace your package by DPD Ireland with the help of Alltracking e system.

You are one step away from the information on the status and location of your parcel. But you definitely need a tracking number for it. Find it on your paper receipt or in your email confirmation.

The most important combination of digits and letters you posses is everything you need to have to know here your parcel is.

DPD Ireland has a transparent tracking service and the information present on the website is corrected before being completed.

Most websites will allow you to enter the given number into their Tracking System finder but in case the website does not provide this information directly, you can contact the Customer Support team and request additional details.

The package you request the information for will be checked by our Customer Support team who are constantly monitoring all the changes that appear in the system.We need to understand the changes too.

If you have a requestion regarding the delay or if you think your shipment may be missing, please do not hesitate to contact the team.

If you have a feeling that may be your case,do not hesitate to contact the team for specifications.

If you are wondering how to find the tracking number and have no clue where to search, read below.

The website is easy to understand and follow.

Track and Trace system in Ireland

Track and Trace system in Ireland allows the customers understand where the parcel is and what status it has in the current period of time.

Ireland uses specific post technologies to give the customers access to the data that is associated with the packages and shipments that customers have unique tracking codes for.

This industry specific and user-friendly information technology for our post and freight tracking systems. That is why the parcels that DPD tracks are easy to monitor anywhere in the world.

DPD is a successful logistics and postal enterprise, for the following reasons:

A part of reliable online global tracking system that is available 24/7

Has integrated electronic invoices and statements

Agrants access to comprehensive reports as required by tracking websites to offer customers appropriate information.

DPD Track and Trace system is available for you to access 24 hours a day, 7 days a week and Alltracking generously provides the accumulated data from DPD database for your convenience.

This allows you to monitor the progress of any time of order to delivery end.

Do not hesitate to take advantage of the capabilities the system offers.

Here is the list of the most common tracking results:

Your item was accepted - the cargo was accepted (that is, delivery began from that moment).

We are expecting your item - we are waiting for your item (the service is waiting to receive a shipment from the seller).

Your item was delivered - your shipment was delivered (the order arrived at the post office in the country of destination).

Your item is going through customs - the package is going through customs.

Your item was sent from - the cargo started its journey and left Ireland.

Your item is in our office - the parcel arrived at the offices.

At this stage, the company sends a message to the addressee, in which it indicates the options for receiving the shipment.

Your item was received — the order has been received and will be delivered to the recipient's address by an international delivery agent.

Do not panic if the package takes longer than estimated. Sometimes the expected goods arrive late for the reasons that do not depend on the delivery company. Objective reasons can cause serious delays.

Please note, there can be numerous reasons for the non-trackage of the parcel you need information for.

But before any panic starts, customers are advised to consider it being stuck in transit. This means that the status of the package has not moved in a long time and there is no news that the tracking website can share.

After any significant changes take place, the status of the parcel will be updated accordingly. But if you do not see it straight away, do not consider the package lost – it can just be temporarily delayed.

No panic because we deal with it in the most polite way we can. If the package is not there yet, it doesn’t mean you won’t get help sorting it out.

The delivery or postal service companies in Ireland will make sure the packages get in and out quickly and all information is transparent and easily accesible.

DPD Ireland staff are usually very attentive and caring, going an extra mile for the customers to be satisfied but 100% of cases simply cannot always be successful.

It can happen that the parcel is lost on the way to the final destination. These cases are rare but they do exist.

In case this happens please contact DPD Ireland Customer Support team for further assistance.

The investigation will need to take place and the company will take the resposibility offering you a solution.

Please note that you will be asked to offer information that will help to investigate the case.

It usually takes up to 12 hours to get a response from the Customer Support team.

The complains, appraisals, suggestions, track number information requests and so on can be submitted.

But the lost parcel in not the only possible variant here. The parcel can also be stuck in transit, the goods can be stuck at customs, and delayed for any reason at all.

Customer Support team will be able to provide you all the answers you need. Keep an eye on their reply.

Having reasonable claims is acceptable by any company that deals with requests and provides services to clients.

Whether you want to complain or have any siggestions, you are free to contact the Customer Support team at DPD Ireland.

It's important to note that only the contract holder can register a claim with DPD.

Claims can be made only in the event of the loss or damage of a parcel.

The company should not be liable to you under any circumstances for any loss or damage unless you notify them either via the official website or by written notice to The Cube, Coe Street, Bolton BL3 6BU within:
- 14 days of delivery of the Consignment in the case of damage to all or part of a Consignment or loss of part of a Consignment;
- and in all other cases (including, but not limited to, loss of the whole of a Consignment) within 28 days from when the Consignment was collected or received by DPD.

Please pay attention to the list of items that we cannot carry at all (prohibited items) and a further list of items which we protect for loss, but not damage so you know exactly what to expect.

To send a claim please visit the website, go to “I MAKE A CLAIM FOR MY PARCEL?” section and send enquiry from the webpage.