Danske Fragtmænd

Alltracking is the customers’ number one choice. The most reliable and effective online platform with up to 50 possibilities to track various packages per customer.

The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.

Alltracking system is integrated with the global parcel tracking service that can track any goods you send via Danske Fragtmaend from Denmark with Danske Fragtmaend so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.

Then enter the given code into the field and click Track button.

The next thing you know the information regarding your package or shipment will be displayed on your screen.

Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.

You can easily find your package or shipment when you have a tracking number.

It is the most important combination of characters that you possess because with the help of the tracking number you can get to know every update that the company has introduced into the system.

Danske Fragtmaend has a transparent tracking service and the information present on the website is corrected before being completed.

Most websites will allow you to enter the given number into their Tracking System finder but in case the website does not provide this information directly, you can contact the Customer Service team and request additional details.

The package you request the information for will be checked by our Customer Support team who are constantly monitoring all the changes that happen.

The Local or International Tracking department deal with lost/delayed or damaged packages.

If you have a feeling that may be your case, do not hesitate to contact the team for specifications.

If you are wondering how to find the tracking number and have no clue where to search, read below.

The parcel tracking system is easily handled by the customers and easily monitored by the company.

Track and Trace system by Danske Fragtmaend

Danske Fragtmaend can ship to and from a wide variety of countries. However, there is a limited list of destination countries where customers can track packages.

Danske Fragtmaend's tracking service is very accurate and provides always up-to-date information on deliveries and shipments.

It is important to note that the PostNord Denmark tracking and tracing service can only be carried out using a tracking number, which is only acquired after all payments for the delivery and delivery of parcels or correspondence have been completed.

Let’s say you use Alltracking on a daily basis to check the information changes, but you wait and wait in vain. Nothing changes.

Before you think the package is lost or stolen, consider there can be multiple reasons that affect the updates.

The package can either be stuck in transit, the label could have gotten damaged (totally or partially) and many other options that delay the package’s arrival but do not cancel it completely. This means that the status of the package has not moved in a long time and there is no news that the tracking website can share.

After any significant changes take place, the status of the parcel will be updated accordingly. But if you do not see it straight away, do not consider the package lost. Until the company sends you an official confirmation – it is just a temporary delay.

In case you think it is lost, we want you to know there can be many other reasons why it cannot be tracked at the moment.

Though our website insists you wait before you conclude that the parcel is lost, we also want you to know that in case you are impatient to know why you have to wait so long, you can contact the delivery company itself to find out why the information is missing.

Usually, our website displays all the information received from Danske Fragtmaend. We will try to give you information that is up-to-date, following every news that hits the system.

But it can surely happen that the parcel is lost on the way to the final destination. These cases are rare but they do exist.

In case this happens do not overthink and contact the Danske Fragtmaend Customer Service team for further assistance.

Most packages are delivered no later than 5 business days after the expected delivery date. It may take longer if it is in the other part of the world.

If the delivery is taking longer than expected and you're concerned that your package is missing, we want to help you find it.

You request us to see if there are updates not shown on the website or you can ask Danske Fragtmaend to start an investigation into the missing package and we hope it will get sorted very soon.

If the package is declared missing, the sender can request compensation for the insured value of the package and the cost of postage (after investigation and in compliance with all the required policies).

You can submit a claim when you have enough reason to think it is not going to be delivered to you.

When you keep entering Alltracking but see no updates showing up, you are entitled to submit a claim and let the Delivery Company fix it.

Usually, people ask for an investigation in 2 cases:
- when the package or shipment is damaged
- when the parcel is lost

In both of these cases, you have to contact directly and tell them about your concerns.

In most cases, you will be asked to submit a written claim and send it.

Please send your claims using the webpage in the Claims section.

Here is what you will have to present to Danske Fragtmaend in case of a lost item:
- Tracking number
- Description of the outer packing and the looks of the package
- Description of the contents of the package
- A copy of the purchase invoice for the contents of the package (showing purchase price excl. VAT)
- A copy of the signed handover receipt for the package if available

For any of the reasons above including your willingness to find out additional details about the shipment's next location please contact the Customer Service team of the delivery company.