Aland Post

Alltracking is unique and well-known for its simplicity. We created this website in a way that people would find it easy to use regularly.

The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.

Alltracking system is integrated with the global parcel tracking service that can track any goods you send via Aland Post so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.

Then enter the given code into the field and click the Track button.

The next thing you know the information regarding your package or shipment will be displayed on your screen.

Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.

Aland Post will surely become your favorite postal service provider and will make you feel special as a customer.

Aland Post is the company that you can always rely on when you want your package or shipment to be delivered securely and within a couple of working days.

As Aland Post will assign a unique tracking number to offer you information about the package or shipment, having it by our side will help you to get the information that the global system has.

Alltracking will update you with the most recent information if you introduce the tracking code into the tracker field.

The combination of numbers and letters known as the tracking number can be used by you only.

This tracking number that you have can get you further and offer you the details you do not have access to.

The Customer Service team usually takes care of the information that is displayed and the staff constantly keeps monitoring all the changes and updating the information in the system.

The Local or International Tracking department deal with lost/delayed or damaged packages. In case you think your item may be lost, contact the Customer Service team first.

Aland Post has a fantastic order tracking system that is to be used with the help of your laptop or a mobile device.

The “Track and Trace” system is easily understandable. For customers of every gender and age, it will be practical and efficient.

Alltracking cooperates with various postal companies to provide the best service to you.

Every step of the way is monitored and displayed for your convenience by a team of professionals who update the information with its changes.

You see these notifications immediately.

Track and Trace System on Aland Islands

The Track and Trace system is similar to the same process other world delivery and postal companies have when they offer the package or shipment information to their customers.

The Track and Trace system is rather simple but together with this it allows to check the parcel and its status no matter where it is and what current status is applied to it.

Here's what the various tracking statuses stand for:

If the parcel is nearly at the destination point – you will be able to see it.

But the system can also delay the updates if they have a certain cause.

Here are a few possible explanations for why your Aland Post package is still on its way:

Out-of-stock item: The seller is waiting for more inventory to arrive.

The various delays: Aland Post is experiencing delays due to bad weather or other unforeseen circumstances.

Incorrect address indication: Your package features the wrong address, and Aland Post is trying to find it.

It's also possible that the seller underestimated the sending time.

If your package is still in transit, don't worry! It's probably still on its way and will arrive soon.

However, if you're concerned about the status of your package, you can always contact the seller or Aland Post for more information.

In certain situations, the parcel can stay untracked but this usually changes fast.

The shipment or packaging can be stuck in a hub without any significant changes.

But to understand what to do with it, we can explain what “stuck in transit” really means.

Usually, the status of the package has not moved in a long time and there is no news that the tracking website can share.

After any significant changes take place, the parcel status will be updated accordingly and displayed on your screen.

The Customer Service team should be able to offer you a report and estimate the approximate time of the delivery.

Aland Post package deliveries are known to be fast. The prices for the deliveries are usually average – not cheaper than anywhere else but not more expensive than the other prices by different companies.

Finland (here Aland Islands) is a destination that has a very high parcel delivery rating. Almost 100% of the cases are successful. But from time to time, unpleasant cases happen.

If you think this may be your case, please consider submitting a claim and asking for an investigation.

But before you do this - the first and most important step to take is to wait some time for the details to be uploaded.

If there is still not any progress and the status does not change, offer the Customer Service team the tracking number for them to see what the problem may be.

Most of the time it got delayed somewhere and as soon as something changes the updates will be shown. If the delivery status of your package remains unclear, be sure to inform the Customer Service team and ask your questions to receive answers.

When contacting customer service, you will be asked to provide the tracking number from the receipt and, if possible, an accurate and detailed description of the goods and packaging.

Most of the time the distribution centers are checked to find out if the shipment was labeled incorrectly or if its packaging got damaged or lost on the way.

If the package is not kept in one of our distribution centers, the Service team will continue the search to find out what happened.

Aland Post is reliable. Let’s put it that way. Generally, it is the company that can solve all the claims and figure out the solution for all the categories of unpleasant cases.

You can only submit a complaint to Aland Post as the sender of the parcel, not as the recipient. Most senders have fixed arrangements for lost and damaged parcels.

If you are the recipient, please contact the sender to determine the best solution for your order (e.g. ship your order again or receive a refund).

If you have received a damaged parcel, please contact the sender within 7 days of receipt and send photos of the damaged packaging and contents.

Please also contact the sender in the following cases so they can start an investigation:
- If the status of your parcel sent from/in Angola has not changed for several consecutive workdays.
- If the status of your parcel to or from a neighboring country has not changed for at least 5 workdays.
- If your parcel to or from another country has not changed for at least 10 work days.

When a customer wants to file a claim because of any circumstances mentioned above, please contact the Customer Service team via:

Telephone:+358 18 636 624

E-mail: [email protected]