Ukrposhta
Ukraine
Ukrposhta is the largest postal operator in Ukraine and offers services for the delivery of parcels, letters, and other correspondence.
The company has a large number of postal facilities throughout Ukraine.
Ukrposhta tracking packages and shipments
Ukrposhta takes on a great number of duties as the main and most relevant postal and logistics services supplier in the country.
Due to the fact the Urkposhta Post has been performing its postal activity for ages, the quality of the service has become much better with the years that pass.
Alltracking makes sure packages and shipments by the Ukrposhta are easily found and tracked by customers.
You can easily track any postal shipment with the Alltracking website which guarantees you straightforward information about your package.
Urkposhta is a reliable postal service company with a good trust rating. Years ago the company has been linked with some delays that took place but the management tried hard to work on the reputation and fix the issue.
When the company takes care of customers’ parcels and sends them overseas, the tracking number is always assigned for everyone’s convenience.
Our website surely will offer you trustworthy information related to shipments and packages when you enter a tracking number on our online platform.
Alltracking.com will do the job of providing the information regarding your delivery by visiting our website, introducing the tracking number, and connecting to the world's database.
With Alltracking.com the service is less complicated because there is no need to log in or enter any personal information about your package as the platform has a built-in automatic recognition system that determines which courier your tracking number belongs t
The information you want to receive then will be automatically displayed on your screen.
You will get the location and the status of your parcel immediately not needing to take any difficult steps.
What do I need to enter to track the parcel?
When you decided that today is going to be the day you start your track and trace procedure on the Alltracking website, you have to remember that you need to have a special code known as the tracking number with you.
To track any shipment or package you can visit the Alltracking website and find the category that will take you to the information you need to know.
Everything you need to present to get the status of your parcel and the location is a tracking number.
Alltracking can track packages and shipments on its website with the help of this combination of characters.
If you introduce the company's tracking number that is requested in the tracker field, you will receive detailed information about the parcel and its current status.
Just like it was mentioned above, the unique code is everything you need at this point.
For those customers who do not know where to find the special tracking number, try to remember the method of payment you performed.
If you paid with cash or credit card – you should have a receipt with the tracking number on it. The confirmation number can also be found in your email if you chose an online payment method.
The tracking number will give you an understanding of where the packaging is at this very moment.
For example, the parcel can be: either in transit, delayed, or stuck in customs. This information usually helps the customers to understand when to expect the package and what barriers it may have on the way to the destination.
Can Ukraine Post track numbers be found in the global tracking system?
Yes, Ukraine Post’s tracking numbers can be found in the global e-tracking system.
Alltracking, is a famous online tracking platform that is capable of satisfying thousands of requests daily.
You can track Ukrposhta globally via our Alltracking global tracking system, follow the onscreen instructions and you will be able to track as many parcels as you expect, you will find your tracking numbers on items you have purchased online that use a courier.
As Ukrposhta is one of the oldest and the most experienced logistics companies in the world, being as well as a part of the global tracking union, the system allows us to monitor the parcel status changes that happen immediately.
How can I find out where my package is?
If you are curious about details you can always rely on additional sources like the Alltracking website to update you with the details that appear in the system.
Alltracking made it effortless for anyone to track packages and shipments on its website with the help of just a combination of characters that you are given upon purchase.
Alltracking gives you a wide source of information if you introduce the tracking code into the panel and submit it.
Our online service only requires the tracking number that you should have after the payment was finalized.
Alltracking is a secured highly professional method of finding detailed information that you cannot get access to without a special service.
This tracking packages and shipments website grants the customer the possibility to witness the changes at every step of the way, estimating the delivery at the right time.
What do I need to do to find the parcel on the Alltracking website?
Because Alltracking can supply updates to you, make sure you have your receipt with the tracking number ready when you enter our website.
A tracking number is a must. Without it, no information will be displayed.
All the steps you need to perform on our website are simple:
- enter the postal identifier in the field with the icon,
- click on the Track the Package button,
- find out where your package is and its current status.
The information we provide will include the hub where the package is, the time and date – and most importantly the destination and approximate time it will get there.
What is a tracking number – Ukraine Post?
Just like every other post company in the world, Ukraine Post is known for assigning tracking numbers to packages and shipments that are delivered internationally.
Ukraine Post packages have a similar tracking number to standard tracking numbers that are assigned to parcels that leave a country to travel abroad.
You can track any Ukraine Post package or shipment on Alltracking.com only having a tracking number.
*A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package till it reaches its destination.
With this unique combination of letters and digits, you can easily find out where the parcel is while in different hubs in various cities and when it will depart to reach the destination.
Giving each parcel its separate number helps to identify it in the best way possible.
The company's tracking numbers are meant to help you follow the order through from the departure point to the destination point without any second-guessing and doubts.
You enter the Track and Trace section, introduce the special combination you have, and have the information displayed to you. This is what e post-global system helps customers do.
Russian Post Tracking Number Formats
Ukraine Post’s tracking number can be recognized by the global e-tracking system and any tracking website can track and trace packages and shipments by Ukraine Post without any issues. All you have to get is a tracking number written on the receipt you own.
The number consists of characters that are specific and unique.
To track your parcel online, the system will ask you to introduce the tracking number you were given upon the parcel registration.
This number is yours and does not coincide with any other tracking number out there.
The barcode identifier of the identifier (SPI) of Ukraine Post domestic shipments is composed of 13 digits, where:
-the first six times the income on the recipient's post office zip code,
-blocking of two blockings, printing of a bar code identifier,
-figures from the ninth to the thirteenth - the number of the departure from detention,
-the last digit is the control.
For international postal items, the regulations of the Universal Postal Union approved a single-track code standard.
The type of postal item is determined by the first two Latin letters, the next nine digits in the track number consist of a unique eight-digit number and the last verification digit.
The last two Latin letters in the tracking number indicate the country of departure. It is impossible to determine the country of destination by the track number.
What does the Ukraine Post tracking number look like?
All registered parcels of Ukrposhta are assigned an international tracking number in UPU format.
Examples of Ukrposhta (Ukrposhta) numbers:
R---UA (Rx123456785UA) - small package
C---UA (Cx123456785UA) - regular package
1234567891234 - domestic shipments within Ukraine are always in the format of only a 13-digit number.
* A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package all the way.
Alltracking can become your favorite online tracking website once you learn how to navigate the website.
When you find yourself on our website for the first time it may looks like a complicated task but really there is nothing easier to do than this.
Do not panic if you have not done it previously. Alltracking made is so simple for anyone involved. If you enter the main page of Alltracking website you will see the upper panel with a few button to clickm on.
The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website. AllTracking system is integrated with the global parcel tracking service that can track any goods you send via post from U with Ukrposhta so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email. Then enter the given code into the field and click Track button.
The next thing you know the informaton regarding your package or shipment will be displayed on your screen. Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.
The packages and shipments by Ukraine Post can be tracked and traced by various online platforms that have an access to the data from the global e tracking system. It is not difficult to track and trace your package with the help of Alltracking e system. You are one step away from the information on the status and location of your parcel. But you definitely need a tracking number for it. Find it on your paper receipt or in your email confirmation.
The most important combination of digits and letters you posses is everything you need to have to know here your parcel is.
Ukraine Post has a transparent tracking service and the information present on the website is corrected before being completed.
Most websites will allow you to enter the given number into their Tracking System finder but in case the website does not provide this information directly, you can contact the Customer Support team and request additional details.
The package you request the information for will be checked by our Customer Support team who are constantly monitoring all the changes that parcels may overgo.
The Local or International Tracking department deal with lost/delayed or damaged packages. If you have a feeling that may be your case,do not hesitate to contact the team for specifications.
If you are wondering how to find the tracking number and have no clue where to search, read below.
The website is easy to understand and follow. Alltracking makes the order tracking procedure seem easy and effortless. Ukraine Post make sure the packages that travel internationaly get their tracking numbers that can always be applied.
Track and Trace system in Ukraine
All packages and shipments in Ukraine Post are usually monitored within the system. Either they travel within the big country that Ukrposhta is or outside of it.
Ukraine Post uses specific post technologies to give the customers access to the data that is associated with the packages and shipments that customers have unique tracking codes for. This industry specific and user-friendly information technology for our post and freight tracking systems. That is why the parcels that Ukraine Post tracks are easy to monitor anywhere in the world.
Ukraine Post is a great logistics partner for any tracking website, because it is:
- A part of reliable online global tracking system that is available 24/7
- Has integrated electronic invoices and statements
- Agrants access to comprehensive reports as required by tracking websites to offer customers appropriate information
Ukrposhta track and trace system is available for you to access 24 hours a day, 7 days a week and Alltracking generously provides the accumulated data from Ukraine Post database for your convenience. This allows you to monitor the progress of any time of order to delivery end.
Do not hesitate to take advantage of the capabilities the system offers.
When one cannot track their package online, it usually is the reason for panic. But in reality the system only shown updates once they appear and sometimes it takes a while to get past delays that happen at the customer or in a hub. There can be numerous reasons for the non-trackage of the parcel you need information for.
But before you think the information will never appear, customers are adviced to consider it being stuck in transit. This means that the status of the package has not moved in a long time and there is no news that the tracking website can share. After any significant changes take place, the status of the parcel will be updated accordingly. But if you do not see it straight away, do not consider the package lost – it can just be temporarily delayed.
Although there are several cases when Ukrposhta can justify the delay and explain it the reason why.
From time to time this can happen to anyone. Ukrposhta is usually very attentive and caring, going the extra mile for the customers to be satisfied but 100% of cases simply cannot always be successful. The parcel may be lost on the way to the final destination. These cases are rare but they do exist. In case this happens please contact the Ukraine Post Customer Service team for further assistance. The investigation will need to take place and the company will take the responsibility of offering you a solution.
Please note that you will be asked to offer information that will help to investigate the case. It usually takes up to 48 hours to get a response from the Customer Service team.
The complaints, appraisals, suggestions, and tracking number information requests can be submitted. But the lost parcel is not the only possible variant here. The parcel can also be stuck in transit, the goods can be stuck at customs, and delayed for any reason at all.
The Customer Service team will be able to provide you with all the answers you need. Keep an eye on their reply.
Whether you want to comlain or have any siggestions, you are free to contact the Customer Service team at Ukrposhta.
Usually customers have the following claims that Customer Service team deals with:
1) Tracked packages that did not reach the destination
At Ukraine Post, when delivery of an article cannot be completed, the item is either returned to the sender or returned to the Mail Redistribution Centre.
Obviously, if you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, Ukraine Post cannot be held responsible for it.
In most of the other cases, the Ukranian delivery company will investigate the case and refund you.
2) Damaged tracked parcels
If the item arrives damaged, the first thing you need to do is get in contact with the seller as soon as possible. (this is for those who purchased an item online that was later on sent with Ukrposhta).
The seller will discuss the issue with the respective post company. In this case the seller is responsible for the condition of items when you receiev them.
If the item is damaged you can enclose pictures, put it all in writing, ideally in an email that you need to send to the seller. The seller then will investigare what happened with Ukraine Post and either refund you or give you a substitute product.
3) Confiscated tracked items
Ukranian companies engaged in delivery may still have packages delayed for reasons beyond their control even if they are super professional in what they do. The customs can have the last word in the delivery process.
If a package contains a prohibited item when entering Russia or another country (if the package originates from Ukraine and goes abroad), then it will most likely be confiscated at customs by officials).
Ground information about Ukrposhta
Public Joint Stock Company "Ukrposhta" is the only national postal operator in Ukraine.
Ukrposhta is the only company that accepts, sorts, transports, delivers, organizes, analyzes, and takes care of all the postal needs of Ukraine.
The business is focused on postal services, logistics, finance, and trade. Ukrposhta provides more than 50 different services for individuals and businesses.
All activities of the postal company communication and the provisions of the Universal Postal Union, of which Ukraine was a member in 1947.are regulated by the Law of Ukraine on Postal Communication and the provisions of the Universal Postal Union, of which Ukraine was a member in 1947.
Branches and locations
The postal service network consists of more than 11 thousand branches in Kyiv, Kharkiv, Odesa, Dnipro, Zaporozhye, Sumy, Mariupol, and other cities, towns, and villages of the country.
Almost 72,000 employees of the company provide the work of the branches. The enterprise has one of the largest car parks, which is 3.5 thousand cars. Ukrposhta customers can receive 50 services today.
The history of Ukrposhta
Since 1947, the company has been a member of the Universal Postal Union (UPU), and later joined the Association of European State Postal Operators PostEurop and the Regional Commonwealth in the field of communications.
Ukrposhta has been operating as a separate enterprise since 1994. At that time, its structure included 26 post offices, 54 city and 482 regional post offices, 11,875 rural branches, 98 mobile offices, and 204 post offices
In 1999, the postal association was reorganized into a unitary enterprise - the Ukrainian State Postal Enterprise "Ukrposhta", along with this, the indexing in the country was updated.
In 2017, the state company was reorganized into a public joint stock company. And already at the beginning of 2018, Ukrposhta sent:
-186.5 million letters;
-21.1 million parcels;
-2.9 million items with declared value.
Interesting facts about Ukrposhta
- The events of 2014 narrowed the scope of the company's geographical activities: in April of this year, Ukrposhta ceased operations in Crimea and Sevastopol, and in December left the territories of the unrecognized DPR and LPR. Based on its infrastructure in these regions, the “Post of Crimea” (from April 21), “Post of Donbass” (from December 2), and “LNR Post” appeared respectively.
- Starting from March 27, 2014, postal items sent by "Ukrposhta" from mainland Ukraine are not accepted by the postal service of Crimea and Sevastopol and are returned. Under these circumstances, "Ukrposhta" is not able to forward postal items to the Crimean peninsula. Given the current situation, Ukrposhta has suspended the acceptance of postal items to Crimea.
Ukrposhta Post Customer Service:
Telephone number: +380 (0) 800-500-440
Email: [email protected]
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Official website
https://ukrposhta.ua/en -
Provider’s phone number
+380 (0) 800-500-440 -
File a claim or find a package
Email: [email protected]
