Joint Stock Company Russian Post
Russia
Russian Post (Pochta Rossii, Почта России) is the national state postal operator of Russia, a full member of the Universal Postal Union, providing domestic and international postal communications.
“Pochta Rossii” Receiving, sending, and receiving postal items: parcels, small packages, parcels, and correspondence; provides financial and delivery services to both individuals and businesses.
Pochta Rossii tracking packages and shipments
Russian Post Tracking System is one of the most demanded post companies in the world as the population of the country is immense.Due to the fact the Russian Post has been performing its postal activity for ages, the quality of the service has raised significantly with the years that pass.
Alltracking makes sure packages and shipments by the Russian Post company are easily found and tracked by customers.You can easily track any postal shipment with the Alltracking website which guarantees you straightforward information about your package.
Pochta Rossii is a reliable postal service company with a good trust rating. Years ago the company has been linked with some delays that took place but the management tried hard to work on the reputation and fix the issue.
When the company takes care of customers’ parcels and sends them overseas, the tracking number is always assigned for everyone’s convenience.
Our website surely will offer you trustworthy information related to shipments and packages when you enter a tracking number on our online platform.
Alltracking.com will do the job of providing the information regarding your delivery by visiting our website, introducing the tracking number, and connecting to the world's database.
With Alltracking.com the service is less complicated because there is no need to log in or enter any personal information about your package as the platform has a built-in automatic recognition system that determines which courier your tracking number belongs to.
The information you want to receive then will be automatically displayed on your screen.
You will get the location and the status of your parcel immediately not needing to take any difficult steps.
What do I need to enter to track the parcel?
To track any shipment or package you can visit the Alltracking website and find the category that will take you to the information you need to know.
Everything you need to present to get the status of your parcel and the location is a tracking number.
Alltracking can track packages and shipments on its website with the help of this combination of characters.
If you introduce a tracking number that is requested in the tracker field, you will receive detailed information about the parcel and its current status.
Just like it was mentioned above, the tracking code is everything you need at this point.
For those customers who do not know where to find the company's tracking number, try to remember the method of payment you performed. If you paid with cash or credit card – you should have a receipt with the tracking number on it. The confirmation number can also be found in your email if you chose an online payment method.
The tracking number will give you an understanding of where the packaging is at this very moment.
For example, the parcel can be: either in transit, delayed, or stuck in customs. This information usually helps the customers to understand when to expect the package and what barriers it may have on the way to the destination.
Can Pochta Rossii track numbers be found in the global tracking system?
Yes, Russian Post’s tracking numbers can be found in the global e-tracking system. Alltracking, is a famous online tracking platform that is capable of satisfying thousands of requests daily.
You can track Pochta Rossii globally via our Alltracking global tracking system, follow the onscreen instructions and you will be able to track as many parcels as you expect, you will find your tracking numbers on items you have purchased online that use a courier.
As Pochta Rossii is one of the oldest and the most experienced logistics companies in the world, being as well as a part of the global tracking union, the system allows us to monitor the parcel status changes that happen immediately.
How can I find out where my package is?
If you are curious about details you can always rely on additional sources like the Alltracking website to update you with the details that appear in the system.
Alltracking made it effortless for anyone to track packages and shipments on its website with the help of just a combination of characters that you are given upon purchase.
Alltracking gives you a wide source of information if you introduce the tracking code into the panel and submit it.
Our online service only requires a tracking number that you should have after the payment was finalized. Alltracking is a secured highly professional method of finding detailed information that you cannot get access to without a special service.
This tracking packages and shipments website grants the customer the possibility to witness the changes at every step of the way, estimating the delivery at the right time.
What do I need to do to find the parcel on the Alltracking website?
Because Alltracking can supply updates to you, make sure you have your receipt with the tracking number ready when you enter our website.
A tracking number is a must. Without it, no information will be displayed.
All the steps you need to perform on our website are simple:
- enter the postal identifier in the field with the icon,
- click on the Track the Package button,
- find out where your package is and its current status.
The information we provide will include the hub where the package is, the time and date – and most importantly the destination and approximate time it will get there.
What is a tracking number – Russian Post?
Just like every other post company in the world, Russian Post is known for assigning tracking numbers to packages and shipments that are delivered internationally.
Russian Post packages have a similar tracking number to standard tracking numbers that are assigned to parcels that leave a country to travel abroad.
You can track any Russian Post package or shipment on Alltracking.com only having a tracking number.
*A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package till it reaches its destination.
With this unique combination of letters and numbers, you can easily find out where the parcel is while in different hubs in various cities and when it will depart to reach the destination. Giving each parcel its separate number helps to identify it in the best way possible. The tracking numbers are meant to help you follow the order through from the departure point to the destination point without any second-guessing or doubts.
You enter the Track and Trace section, introduce the special combination you have, and have the information displayed to you. This is what an electronic post-global system helps customers do.
Russian Post Tracking Number Formats
Russian Post’s tracking number can be recognized by the global e-tracking system and any tracking website can track and trace packages and shipments by Russian Post without any issues. All you have to get is a tracking number written on the receipt you own.
The number consists of characters that are specific and unique. To track your parcel online, the system will ask you to introduce the tracking number you were given upon the parcel registration.
This number is yours and does not coincide with any other tracking number out there.
The barcode identifier of the identifier (SPI) of Russian Post domestic shipments is composed of 14 characters, where:
-the first six times the income on the recipient's post office zip code,
-blocking of two blockings, printing of a bar code identifier,
-figures from the ninth to the thirteenth - the departure number,
-the last digit is the control.
For international postal items, the regulations of the Universal Postal Union approved a single tracking code standard.
The type of postal item is determined by the first two Latin letters, the next nine digits in the track number consist of a unique eight-digit number and the last verification digit. The last two Latin letters in the tracking number indicate the country of departure. It is impossible to determine the country of destination by the track number.
What does the Russian Post tracking number look like?
There are tracking numbers for domestic identification and international tracking numbers.
Universal Postal Union identifiers have, as mentioned earlier, 13 characters and look like AA123456789RU. AA - Latin letters, which indicate the encoding of the type of departure.
Then come 9 digits, where the last of the nine is the checksum. In the end, two more Latin letters encode the country from which the shipment was made (RU).
Identifiers within the country have a number consisting of 14 digits, where the initial 6 is the index of the post office from which the parcels or letters were sent.
If you are paying for the forwarding service, the cashier will issue a fiscal receipt, in which, in addition to the standard cost and the name of the services, the number of the RPO (registered postal item) will be indicated, this is the tracking number - the postal identifier of the Russian Post.
In the RPO line, the last digit in the check is printed with a space, but it must be entered without spaces.
The domestic tracking number example:
123345576543 2
Example of an international number:
RA ---RU (RA123456785RU)
* A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package all the way.
Alltracking can become your favorite online tracking website once you learn how to navigate the website.
When you find yourself on our website for the first time it may look like a complicated task but there is nothing easier to do than this. Do not panic if you have not done it previously. Alltracking made is so simple for anyone involved.
If you enter the main page of the Alltracking website you will see the upper panel with a few buttons to click on.
The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.
Alltracking system is integrated with the global parcel tracking service that can track any goods you send via post from Russia with Russian Post so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.
Then enter the given code into the field and click the Track button. The next thing you know the information regarding your package or shipment will be displayed on your screen,
Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.
The packages and shipments by Russian Post can be tracked and traced by various online platforms that have access to the data from the global e-tracking system.
It is not difficult to track and trace your package with the help of the Alltracking e system.
You are one step away from the information on the status and location of your parcel. But you need a tracking number for it. Find it on your paper receipt or in your email confirmation.
The most important combination of digits and letters you possess is everything you need to have to know where your parcel is.
Russian Post has a transparent tracking service and the information present on the website is corrected before being completed. Most websites will allow you to enter the given number into their Tracking System finder but in case the website does not provide this information directly, you can contact the Customer Service team and request additional details.
The package you request the information for will be checked by our Customer Service team, who are constantly monitoring all the changes that parcels may overgo. The Local or International Tracking department deal with lost/delayed or damaged packages.
If you think this can happen to you, do not hesitate to contact the team for specifications.
If you are wondering how to find the tracking number and have no clue where to search, read below.
The website is easy to understand and follow. Alltracking makes the order tracking procedure seem easy. Russian Post makes sure the packages that travel internationally get their tracking numbers that can always be applied.
Track and Trace System in Russia
All packages and shipments in Russia are usually monitored within the system. Either they travel within the big country that Russia is in or outside of it.
Russian Post uses specific post technologies to give the customers access to the data that is associated with the packages and shipments that customers have unique tracking codes for.
This industry-specific and user-friendly information technology is for our post and freight tracking systems. That is why the parcels that Russian Post tracks are easy to monitor anywhere in the world.
Russian Post is a great logistics partner for any tracking website because it is:
-A part of a reliable online global tracking system that is available 24/7
-Has integrated electronic invoices and statements
-Offers access to comprehensive reports as required by tracking websites to offer customers appropriate information.
Russian Post track and trace system are available for you to access 24 hours a day, 7 days a week and Alltracking generously provides the accumulated data from the Russian Post database for your convenience. This allows you to monitor the progress of any time of order to delivery end.
Do not hesitate to take advantage of the capabilities the system offers.
When one cannot track their package online, it usually is the reason for panic. But in reality, the system only shows updates once they appear and sometimes it takes a while to get past delays that happen at the customer or in a hub.
There can be numerous reasons for the non-trackage of the parcel you need information for.
But before you think the information will never appear, customers are advised to consider it being stuck in transit. This means that the status of the package has not moved in a long time and there is no news that the tracking website can share.
After any significant changes take place, the status of the parcel will be updated accordingly. But if you do not see it shortly, do not consider the package lost – it can just be temporarily delayed.
Although there are several cases when Russian Post can justify the delay and explain it, the reason why
From time to time this can happen to anyone. Russian Post is usually very attentive and caring, going the extra mile for the customers to be satisfied but 100% of cases simply cannot always be successful.
The parcel may be lost on the way to the final destination. These cases are rare but they do exist.
In case this happens, please contact the Russian Post Customer Service team for further assistance.
The investigation will need to take place and the company will take the responsibility of offering you a solution.
Please note that you will be asked to offer information that will help to investigate the case.
It usually takes up to 48 hours to get a response from the Customer Service team.
The complaints, appraisals, suggestions, and tracking number information requests can all be submitted. But the lost parcel is not the only possible variant here. The parcel can also be stuck in transit, the goods can be stuck at customs, and delayed for any reason at all.
The Customer Service team will be able to provide you with all the answers you need. Keep an eye on their reply.
Whether you want to complain or have any suggestions, you are free to contact the Customer Service team at Russian Post (Pochta Rossii).
Usually, customers have the following claims that the Customer Service team deals with.
1) Tracked packages that did not reach the destination
At Pochta Rossii, when delivery of an article cannot be completed, the item is either returned to the sender or returned to the Mail Redistribution Centre.
If you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, Pochta Rossii cannot be held responsible for it.
In most of the other cases, the Russian delivery company will investigate the case and refund you.
2) Damaged tracked parcels
If the item arrives damaged, the first thing you need to do is get in contact with the seller as soon as possible. (this is for those who purchased an item online that was later on sent with Pochta Rossii).
The seller will discuss the issue with the respective post company. In this case, the seller is responsible for the condition of the items when you receive them.
If the item is damaged you can enclose pictures, and put it all in writing, ideally in an email that you need to send to the seller. The seller then will investigate what happened with Russian Post and either refund you or give you a substitute product.
3) Confiscated tracked items
Russian companies engaged in delivery may still have packages delayed for reasons beyond their control even if they are super professional in what they do. The customs can have the last word in the delivery process.
If a package contains a prohibited item when entering Russia or another country (if the package originates from Russia and goes abroad), then it will most likely be confiscated at customs by officials).
Ground information about Russian Post
Russian Post (Pochta Rossii) is a Russian company that remains in demand despite the fierce competition that reigns in the postal communications market.
This was made possible due to the loyal cost and an extensive network of post offices covering the whole country. Separate words make up the list of services that the Russian Post covers coverage, commercial organizations, and state-owned companies.
A separate word deserves a list of services that the Russian Post provides to individuals, commercial organizations, and state-owned companies.
In addition to sending parcels and correspondence, the operator performs:
-money transfers within the Russian Federation and abroad;
-delivery of oversized cargo;
-customs clearance of postal items;
-money transfer to pay utility bills;
-long-distance and international telephone communication;
-subscription to periodicals;
-publishing activity.
Branches and locations
Russian Post employs about 390,000 people and has over 42,000 post offices, with headquarters in Moscow.
The History of the Russian Post
In 1993 Russian Post became a part of the Ministry of Communications. In 1995, the office was reorganized as the Russian Federation Postal Service, and in 1996 it was reorganized into the Department of Post in the Ministry of Communications of the Russian Federation. Russian postal enterprises had operating and commercial independence but with strong competition from former partnering telecommunication companies.
Since the Soviet Union dissolved, the Federal Postal Service consisted of a network of 90 disparate entities which were mainly listed as state institutions or federal state unitary enterprises.
By the concept of restructuring the federal postal service, adopted by the government decree on 28 June 2002, the postal industry in the Russian Federation carried out the reorganization, aimed at creating a unified, efficient, and competitive company — the Federal Unitary Enterprise Russian Post — able to make a significant contribution to the solution of urgent problems while accelerating the development of the economy.
In 2004 Elsag Datamat won the tender to build Russian Post's first automated sorting center.
In 2008, Andrey Kazmin, former CEO of Sberwas appointed as the CEO of the company. The current CEO of the Russian Post is Mikhail Volkov.
Interesting facts about Russian Post
- In August 2013 Russian Post launched its first regional flight in the far eastern Russian republic of Yakutia. The company held a ceremony at Yakutsk Airport to launch its second new airmail plane under a program to expand links to remote areas, it's first being a flight in the Khabarovsk Krai territory on Russia's east coast.
- In August 2013 Russian Post began accepting loan payments on behalf of any Russian bank. Repayment of the loan is made by postal transfer to a subsidiary of the Post, ООО "Rapid", then the money is sent by bank transfer to the appropriate bank.
Russian Post Customer Service:
Telephone number: +7 (495) 956-20-67 #1616
Email: [email protected]
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Official website
https://pochta.ru/ -
Provider’s phone number
+7 (495) 956-20-67 #1616 -
File a claim or find a package
Use the email address to send a claim: [email protected]
