Post Luxembourg
Luxembourg
Post Luxembourg is the national postal service company of Luxembourg, providing various activities for forwarding postal items, packages, and shipments both within the country and abroad.
In addition to standard delivery, it is engaged in courier delivery.
As a member of the EMS union, Luxembourg Post is the designated operator for the delivery of EMS parcels.
Post Luxembourg tracking packages and shipments
Post Luxembourg Tracking System is available for the convenience of our customers and their comfort is what we are after.
Alltracking made sure all the packages and shipments marked Post Luxembourg could be identified no matter where they are.
You can easily track any postal shipment with the Alltracking website which guarantees you straightforward information about your package.
Post Luxembourg is a reliable postal service company in Luxembourg that delivers parcels of any kind to any part of the world.
When the company takes care of customers’ parcels and sends them overseas, the tracking number is always assigned for everyone’s convenience.
Our website surely will offer you trustworthy information related to shipments and packages when you enter a tracking number on our online platform.
Alltracking.com will do the job of providing the information regarding your delivery by visiting our website, introducing the tracking number, and connecting to the world's database.
With Alltracking.com the service is less complicated because there is no need to log in or enter any personal information about your package as the platform has a built-in automatic recognition system that determines which courier your tracking number belongs to. The information you want to receive then will be automatically displayed on your screen.
You will get the location and the status of your parcel immediately not needing to take any difficult steps.
What do I need to introduce to track a parcel?
Alltracking created the website in a way that the customers could find it easy to enter and track as many parcels as they need to.
All the information you need to offer on our website to get the status of your parcel and the location is a tracking number.
Alltracking can track packages and shipments on its website with the help of this combination of characters. If you introduce the company's tracking number that is requested in the tracker field, you will receive detailed information about the parcel and its current status.
Just like it was mentioned above, the tracking code is everything you need at this point. For those customers who do not know where to find the company's tracking number, try to remember the method of payment you performed.
If you paid with cash or credit card – you should have a receipt with the tracking number on it. The confirmation number can also be found in your email if you chose an online payment method.
The tracking number will give you an understanding of where the packaging is at this very moment.
For example, the parcel can be: either in transit, delayed, or stuck in customs. This information usually helps the customers to understand when to expect the package and what barriers it may have on the way to the destination.
Can Post Luxembourg track numbers be found in the global tracking system?
Yes, the tracking numbers assigned by Post Luxembourg can be tracked by Alltracking and other tracking platforms. The packages and shipments sent with Post Luxembourg have special codes that can easily help to get access to the information on their location and status.
You can track Post Luxembourg globally via our Alltracking global tracking system, follow the onscreen instructions and you will be able to track as many parcels as you expect, you will find your tracking numbers on items you have purchased online that use a courier.
As Post Luxembourg is one of the oldest and the most experienced logistics companies in the world, being as well as a part of the global tracking union, the system allows to monitor the parcel status changes that happen immediately.
How can I find out where my package is?
Our website is unique in its own way as it guarantees the fastest information processing ad the most accurate data stored in the global e-system.
Alltracking made it effortless for anyone to track packages and shipments on its website with the help of just a combination of characters that you are given upon purchase.
Alltracking gives you a wide source of information if you introduce the tracking code into the panel and submit it.
Our online service only requires the tracking number that you should have after the payment was finalized. Alltracking is a secured highly professional method of finding detailed information that you cannot get access to without a special service.This tracking packages and shipments website grants the customer the possibility to witness the changes at every step of the way, estimating the delivery at the right time.
What do I need to do to find the parcel on the Alltracking website?
All the steps you need to perform on our website are simple:
- enter the postal identifier in the field with the icon,
- click on the Track the Package button,
- find out where your package is and its current status.
The information we provide will include the hub where the package is, the time and date – and most importantly the destination and approximate time it will get there.
What is a tracking number – Post Luxembourg?
Post Luxembourg packages have a similar tracking number to standard tracking numbers that are assigned to parcels that leave a country to travel abroad. You can track any Post Luxembourg package or shipment on Alltracking.com only having a track number.
*A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package till it reaches its destination.
With this unique combination of letters and numbers, you can easily find out where the parcel is while in different hubs in various cities and when it will depart to reach the destination. Giving each parcel its separate number helps to identify it in the best way possible.
The company's tracking numbers are meant to help you follow the order through from the departure point to the destination point without any second-guessing and doubts.
You enter the Track and Trace section, introduce the special combination you have, and have the information displayed to you. This is what an electronic post-global system helps customers do.
Post Luxembourg Tracking Number Formats
Post Luxembourg tracking numbers resemble other European tracking numbers.
The number consists of characters that are specific and unique.
To track your parcel online, the system will ask you to introduce the tracking number you were given upon the parcel registration.
This number is yours and does not coincide with any other tracking number out there. The format is 13 characters - 2 letters, 9 numbers, and 2 letters at the back of the row.
What does the Post Luxembourg tracking number look like?
Luxembourg Post always assigns a tracking number to EMS shipments and parcels. Small packages may be unregistered and go without tracking.
A single tracking number format for registered international mail has been approved. The tracking number of the Luxembourg Post has the same form and consists of 13 characters:
RA123456785LU - for registered small packages from Luxembourg up to 2 kg, the first letter is always R, from the word Registered;
CD123456785LU - the tracking number of the Luxembourg Post parcel weighing up to 20 kg always starts with the letter C;
EE123456785LU - EMS fast shipping starts with E.
The 13-digit track number is encrypted: the type of departure in the first letter, and the uniqueness of the number is confirmed by the second letter and all numbers. The last two letters indicate the country of the postal service.
* A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package all the way.
Alltracking is the easiest website for iinformation seekers. We haWe created our website in the way that anyone could easily understand.
If you enter the main page of Alltracking website you will see the upper panel with a few button to clickm on.
The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.
AllTracking system is integrated with the global parcel tracking service that can track any goods you send via post from Luxembourg with Post Luxembourg so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.
Then enter the given code into the field and click Track button.
The next thing you know the informaton regarding your package or shipment will be displayed on your screen,
Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.
We can assure you that almost 100% of delayed packages and shipments eventually get delivered.
Alltracking makes sure the customers know they have to check the Track and Trace button and see if the information there is what they have to know about the parcel. It is not difficult to track and trace your package with the help of the Alltracking e system.
You are one step away from the information on the status and location of your parcel. But you need a tracking number for it. Find it on your paper receipt or in your email confirmation.
The most important combination of digits and letters you possess is everything you need to have to know where your parcel is.
Post Luxembourg has a transparent tracking service and the information present on the website is corrected before being completed.
Most websites will allow you to enter the given number into their Tracking System finder but in case the website does not provide this information directly, you can contact the Customer Service team and request additional details. The package you request the information for will be checked by our Customer Service team who are constantly monitoring all the changes that parcels may overgo.
The Local or International Tracking department deal with lost/delayed or damaged packages.
If you have a feeling that may be your case, do not hesitate to contact the team for specifications.
If you are wondering how to find the tracking number and have no clue where to search, read below.
The website is easy to understand and follow.
Track and Trace System in Luxembourg
All packages and shipments in Luxembourg are usually monitored within the system.
Post Luxembourg uses specific post technologies to give the customers access to the data that is associated with the packages and shipments that customers have unique tracking codes for.
This industry-specific and user-friendly information technology is for our post and freight tracking systems. That is why the parcels that the delivery company tracks are easy to monitor anywhere in the world.
Post Luxembourg is a great logistics partner for any tracking website because it is:
-A part of a reliable online global tracking system that is available 24/7
-Has integrated electronic invoices and statements
-Offers access to comprehensive reports as required by tracking websites to offer customers appropriate information.
Post Luxembourg's Track and Trace system is available for you to access 24 hours a day, 7 days a week and Alltracking generously provides the accumulated data from the Post Luxembourg database for your convenience.
This allows you to monitor the progress of any time of order to delivery end.
Do not hesitate to take advantage of the capabilities the system offers.
Delays can be caused by various reasons – from slow performance of the staff to wrong address that cannot be found without any additional information.
There can be numerous reasons for the non-trackage of the parcel you need information for.
But before any panic starts, customers are adviced to consider it being stuck in transit. This means that the status of the package has not moved in a long time and there is no news that the tracking website can share.
After any significant changes take place, the status of the parcel will be updated accordingly. But if you do not see it straight away, do not consider the package lost – it can just be temporarily delayed.
Although there are several cases when Post Luxembourg can justify the delay and explain it, the reason why it happens usually lies on the surface.
From time to time the “missing parcel” issue happens to anyone. Post Luxembourg is usually very attentive and caring, going the extra mile for the customers to be satisfied but 100% of cases simply cannot always be successful.
The parcel may be lost on the way to the final destination. These cases are rare but they do exist.
In case this happens please contact the Post Luxembourg Customer Service team for further assistance.
The investigation will need to take place and the company will take the responsibility of offering you a solution.
Please note that you will be asked to offer information that will help to investigate the case.
It usually takes up to 12 hours to get a response from the Customer Service team.
The complaints, appraisals, suggestions, and tracking number information requests can all be submitted.
But the lost parcel is not the only possible variant here. The parcel can also be stuck in transit, the goods can be stuck at customs, and delayed for any reason at all. The Customer Service team will be able to provide you with all the answers you need. Keep an eye on their reply.
Whether you want to complain or have any suggestions, you are free to contact the Customer Service team at Post Luxembourg.
Usually, customers have the following claims that the Customer Service team deals with:
1) Tracked packages that did not reach the destination
At Post Luxembourg, when delivery of an article cannot be completed, the item is either returned to the sender or returned to the Mail Redistribution Centre.
If you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, Post Luxembourg cannot be held responsible for it.
In most of the other cases, the delivery company will investigate the case and refund you.
2) Damaged tracked parcels
If the item arrives damaged, the first thing you need to do is get in contact with the seller as soon as possible. (this is for those who purchased an item online that was later on sent with Post Luxembourg).
The seller will discuss the issue with the respective post company. In this case, the seller is responsible for the condition of the items when you receive them.
f the item is damaged you can enclose pictures, and put it all in writing, ideally in an email that you need to send to the seller. The seller then will investigate what happened with Post Luxembourg and either refund you or give you a substitute product.
3) Confiscated tracked items
Luxembourg companies engaged in delivery may still have packages delayed for reasons beyond their control even if they are super professional in what they do.
If a package contains a prohibited item when entering Luxembourg or another country (if the package originates from Luxembourg and goes abroad), then it will most likely be confiscated at customs by officials). Post Luxembourg s famous for the most effective duties performed within European Postal Union.
Ground information about Post Luxembourg
Post Luxembourg is a Luxembourg postal and telecommunications company run by the government of the country. Post Luxembourg offers to send and receive data, letters, parcels, financial transactions, and much more.
For more than 170 years of work, they have played a key role in the life of the inhabitants of the country, satisfying their postal needs with the highest quality services.
Branches and locations
Currently, over 4,500 people work for Post Luxembourg in various offices and subsidiaries throughout the country and elsewhere in the world.
Also, there are over 311 offices around the country, most of the located in the capital city.s
The History of Post Luxembourg
The company is a government-owned corporation, which originated from Luxembourg's state-owned PTT agency founded in 1842, and was subsequently corporatized in 1992.
It also sells financial services and holds a monopoly on issuing postage stamps in the Grand Duchy.
It comes under the remit of the Minister for Communications, who reports to the Prime Minister in the latter's capacity as Minister of State.
On September 30, 2013, P&TLuxembourg and LuxGSM merged into a single brand, POST Luxembourg. The LUXGSM network was therefore renamed POST.
Interesting facts about Post Luxembourg
- P&T owns shares in sixteen other companies, including controlling stakes in eBRC data centers:
(10%),Editus. lu (100%), Eltrona, HotCity, Infomail (45%), Intech, Michel Greco (60%), Netcore (100%), POST Telecom (100%), POST PSF Consulting (100%), Victor Buck Services (Majority), Visual Online (51%).
– The financial services offered by the company are among the largest and most diverse in the country, as they offer account management as well as a wide range of bank cards. All clients can easily and conveniently manage their money whenever and wherever they want.
Post Luxembourg Customer Service:
Tel : 8002 8004 or +352 2424 8004;
E-mail :[email protected].
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Official website
http://www.post.lu/ -
Provider’s phone number
Tel : 8002 8004 or +352 2424 8004; Fax : +352 2792 8000; -
File a claim or find a package
Email: [email protected]
Fill in the form, addressing your claim: https://www.post.lu/en/particuliers/infos-aide/contactez-nous#/form Wait for the reply from the team.
