OJSC Kyrgyz Post
Kyrgyzstan
OJSC ""Kyrgyz pochtasy"" (Kyrgyzstan Post) is the state postal operator of the Kyrgyz Republic.
Kyrgyz Post provides a wide range of postal services for Individuals and eCommerce companies such as express mail service (EMS) and Universal postal services.
Kyrgyzstan Post has also joined the Universal Postal Union (UPU) to organize and improve postal service throughout the world and to ensure international collaboration in this area.
Kyrgyz Post tracking packages and shipments
Kyrgyz Post is the main operator of postal services in Kyrgyzstan owned by the State Communications Agency of the Government of the Kyrgyz Republic.
Kyrgyz Post is an enterprise aimed to provide postal and logistics services for local and international customers.
Alltracking is a reliable online tracking platform that allows customers to track packages and parcels sent by Kyrgyz Post.
Alltracking makes sure all the packages and shipments marked Kyrgyz Post could be detected no matter where they are.
You can easily track any postal shipment with the Alltracking website which guarantees you straightforward information about your package.
Kyrgyzstan Post is a reliable national postal service company in Kyrgyzstan that delivers parcels of any kind to any part of the world. When the company takes care of customers’ parcels and sends them to overseas, the tracking number is always assigned for everyone’s convenience.
Our website surely will offer you trustworthy information related to shipments and packages when you enter a tracking number on our online platform.
Alltracking.com will do the job of providing the information regarding your delivery by visiting our website, introducing the tracking number, and connecting to the world's database.
With Alltracking.com the service is less complicated because there is no need to log in or enter any personal information about your package as the platform has a built-in automatic recognition system that determines which courier your tracking number belongs to.
The information you want to receive then will be automatically displayed on your screen.
You will get the location and the status of your parcel immediately not needing to take any difficult steps.
What do I need to enter to track the parcel?
The parcel tracking process is not problematic at all when you know what you need to do to obtain the necessary information that is related to your parcel.
All the information you need to give us to get the status of your parcel and the location is a tracking number.
Allracking can track packages and shipments on its website with the help of this combination of characters.
If you introduce the Kyrgyz Post tracking number that is requested in the tracker field, you will receive detailed information about the parcel and its current status.
Just like it was mentioned above, the Kyrgyz Post code is everything you need at this point.
For those customers who do not know where to find the USPSKyrgyz Post tracking number, try to remember the method of payment you performed.
If you paid with cash or credit card – you should have a receipt with the Kyrgyz Post number on it. The confirmation number can also be found in your email if you chose an online payment method.
The tracking number will give you an understanding of where the packaging is at this very moment.
For example, the parcel can be: either in transit, delayed, or stuck in customs. This information usually helps the customers to understand when to expect the package and what barriers it may have on the way to the destination.
Can Kyrgyz Post track numbers be found in the global tracking system?
Undoubtfully yes. The best thing to do is to keep the receipt with the tracking number that needs to be introduced into the tracker field upon your request to get the details on the packages or shipments.
You can track Kyrgyz Post globally via our Alltracking global tracking system, follow the onscreen instructions and you will be able to track as many parcels as you expect, you will find your tracking numbers on items you have purchased online that use a courier.
As Kyrgyz Post is one of the oldest and the most experienced logistics companies in the world, being as well as a part of the global tracking union, the system allows to monitor the parcel status changes that happen immediately.
How can I find out where my package is?
If you have no clue about the status and location of your package, please remember that this information can be easily accessed with the help of the tracking number.
Alltracking made it effortless for anyone to track packages and shipments on its website with the help of just a combination of characters that you are given upon purchase.
Alltracking gives you a wide source of information if you introduce the tracking code into the panel and submit it.
Our online service only requires the tracking number that you should have after the payment was finalized.
Alltracking is a secured highly professional method of finding detailed information that you cannot get access to without a special service.
This tracking packages and shipments website grants the customer the possibility to witness the changes at every step of the way, estimating the delivery at the right time.
What do I need to do to find the parcel on Alltracking website?
To get all the information saved and updated daily on the server one has to make sure the tracking number is saved and introduced on the website every single time it is required.
All the steps you need to perform on our website are simple:
- enter the postal identifier in the field with the icon,
- click on the Track the Package button,
- find out where your package is and its current status.
The information we provide will include the hub where the package is, the time and date – and most importantly the destination and approximate time it will get there.
What is a tracking number – Kyrgyz Post?
Kyrgyz Post keeps the same tracking number system that the global tracking union can relate to and use to offer the parcel details as well as the latest updates.
Kyrgyz Post packages have a similar tracking number to standard tracking numbers that are assigned to parcels that leave a country to travel abroad.
You can track any Kyrgyz Post package or shipment on Alltracking.com only having a tracking number. This is not all – you can track up to 50 Kyrgyz Post packages on our website on the same day.
*A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package till it reaches its destination.
With this unique combination of letters and digits, you can easily find out where the parcel is while in different hubs in various cities and when it will depart to reach the destination.
Giving each parcel its separate number helps to identify it in the best way possible.
The company’s tracking numbers are meant to help you follow the order through from the departure point to the destination point without any second-guessing and doubts.
You enter the Track and Trace section, introduce the special combination you have, and have the information displayed to you. This is what an electronic post-global system helps customers do.
Kyrgyz Post Tracking Number Formats
Kyrgyz Post tracking number formats are similar to all the world’s tracking numbers assigned for international deliveries.
The number consists of characters that are specific and unique.
To track your parcel online, the system will ask you to introduce the tracking number you were given upon the parcel registration.
This number is yours and does not coincide with any other tracking number out there.
Barcodes and letter identifiers, beginning with ""R"", ""C"", ""V"", and ""E"" can be used to track mail.
At the entire stage of transmission, only registered mail items delivered with signatures to recipients are tracked, namely: registered letters ""R"" and valuable letters ""V"", ordinary parcels ""CP"" and with a declared value ""CP"" and Express mail service mail ""E"".
What does KEP tracking number look like?
To track Post Express shipments just put your tracking number in the field above and click on the tracking button then you will get tracking results about your shipment.
Kyrgyzstan Post tracking numbers have 13 characters in length it starts with 2 letters A to Z followed by 9 digits followed by Kyrgyzstan 2 letter country code ""KG"".
Examples: RR564411320KG, CP114537562KG, LX062140963KG.
Kyrgyz Post EMS (Express Mail Service) is the fastest delivery service provided by Kyrgyzstan Post. the tracking number for the EMS starts with the letter E followed by another letter followed by 9 digits followed by Kyrgyzstan 2 letter country code ""KG.
Examples: EE012345678KG, EA485467211KG.
Kyrgyz Post EMS allows you to send international parcels to more than 220 countries around the world for packages weighing up to 30 kg.
*A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package all the way.
Kyrgyz Post will let you find your package in the global e system asking you for your secret and private code.
If you have never tracked your parcel before, you will get to see how easy it is. Just follow the onscreen guide and let the instructions direct you.
Do not panic if you have not done it previously. Alltracking made is so simple for anyone involved.
If you enter the main page of the Alltracking website you will see the upper panel with a few buttons to click on.
The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.
Alltracking system is integrated with the global parcel tracking service that can track any goods you send via post from Kyrgyzstan Kyrgyz Post ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.
Then enter the given code into the field and click the Track button.
The next thing you know the information regarding your package or shipment will be displayed on your screen.
Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.
If you experience any delays, please consider contacting the Customer Service team of the delivery enterprise ad ask them to sort it out for you.
But if you want to keep looking for the information to be updated, have some patience.
It is not difficult to track and trace your package with the help of the Alltracking e system.
You are one step away from the information on the status and location of your parcel. But you need a tracking number for it. Find it on your paper receipt or in your email confirmation.
The most important combination of numbers and letters you possess is everything you need to have to know where your parcel is.
Kyrgyz Post has a transparent tracking service and the information present on the website is corrected before being completed.
Most websites will allow you to enter the given number into their Tracking System finder but in case the website does not provide this information directly, you can contact the Customer Service team and request additional details.
The package you request the information for will be checked by our Customer Service team who are constantly monitoring all the changes that happen.
If you have a feeling that may be your case, do not hesitate to contact the team for specifications.
If you are wondering how to find the tracking number and have no clue where to search, read below.
The website is easy to understand and follow.
Track and Trace system in Kyrgyzstan
Kyrgyzstan is on the list of countries with the best-developed track and trace system. Up-to-date the experience Kyrgyz Post has is based on the professionalism and company’s dedication.
Kyrgyz Post uses special post technologies to give the customers access to the data that is associated with the packages and shipments that customers have unique tracking codes for.
This industry-specific and user-friendly information technology is for our post and freight tracking systems. That is why the parcels that Kyrgyz Post tracks are easy to monitor anywhere in the world.
Kyrgyz Post is a great logistics partner for any tracking website because it is:
• A part of a reliable online global tracking system that is available 24/7
• Has integrated electronic invoices and statements
• Offers access to comprehensive reports as required by tracking websites to offer customers appropriate information.
Kyrgyz Post track and trace system is available for you to access 24 hours a day, 7 days a week and Alltracking generously provides the accumulated data from the Kyrgyzstan Post database for your convenience.
This allows you to monitor the progress of any time of order to delivery end.
Do not hesitate to take advantage of the capabilities the system offers.
If you think the parcel could have gotten lost or stolen on the way to its final destination, please contact the postal company’s Customer Service team for further instructions.
There can be numerous reasons for the non-trackage of the parcel you need information for.
But before any panic starts, customers are advised to consider it being stuck in transit. This means that the status of the package has not moved in a long time and there is no news that the tracking website can share.
After any significant changes take place, the status of the parcel will be updated accordingly. But if you do not see it straight away, do not consider the package lost – it can just be temporarily delayed.
Kyrgyz Post takes care of every package, and each parcel is monitored and given updates. But the system can fail. The objective reasons can come into place or even the human factor can be the cause of some problems getting in the way.
From time to time unfortunate cases can happen to anyone. Kyrgyz Post staff are usually very attentive and caring, going the extra mile for the customers to be satisfied but 100% of cases simply cannot always be successful.
The parcel may be lost on the way to the final destination. These cases are rare but they do exist.
In case this happens please contact the Kyrgyz Post Customer Service team for further assistance.
The investigation will need to take place and the company will take the responsibility to offer you a solution.
Please note that you will be asked to offer information that will help to investigate the case.
It usually takes up to 48 hours to get a response from the Customer Service team. The complaints, appraisals, suggestions, and tracking number information requests can all be submitted.
But the lost parcel is not the only possible variant here. The parcel can also be stuck in transit, the goods can be stuck at customs, and delayed for any reason at all.
The Customer Service team will be able to provide you with all the answers you need. Keep an eye on their reply.
In the case of any suggestions appearing in your head or negative experience (words of gratitude are welcome too), consider waiting for the latest news/updates to get to you.
Remember that if you think you waited long enough and still nothing happened, you are free to contact the Customer Service team at Kyrgyz Post company using the contacts form or the details written in the Contacts section.
Usually, customers have the following claims that the Customer Service team deals with:
1) Tracked packages that did not reach the destination
At Kyrgyz Post, when delivery of an article cannot be completed, the item is either returned to the sender or returned to the Mail Redistribution Centre.
If you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, Kyrgyz Post cannot be held responsible for it. In most of the other cases, the delivery company will investigate the case and refund you.
2) Damaged tracked parcels
If the item arrives damaged, the first thing you need to do is get in contact with the seller as soon as possible. ( this is for those who purchased an item online that was later on sent with Kyrgyz Post).
The seller will discuss the issue with the respective post company. In this case, the seller is responsible for the condition of the items when you receive them.
If the item is damaged you can enclose pictures, and put it all in writing, ideally in an email that you need to send to the seller. The seller then will investigate what happened with Kyrgyzstan Post and either refund you or give you a substitute product.
3) Confiscated tracked items
Kyrgyz companies engaged in delivery may still have packages delayed for reasons beyond their control even if they are super professional in what they do.
If a package contains a prohibited item when entering Kyrgyzstan or another country (if the package originates from Kyrgyzstan and goes abroad), then it will most likely be confiscated at customs by officials).
Whether you have claims or suggestions please do not hesitate to contact the Customer Service team.
Use this telephone number to do it: (+996 312) 61 52 94
Ground information about Kyrgyz Post
Kyrgyz Post is the Kyrgyz national postal company. It is a member of the Universal Postal Union. Founded in 1992 immediately after the collapse of the Soviet Union.
Kyrgyz Post is one of the most important companies in Kyrgyzstan and the main company in the country, which is responsible for managing and ensuring the proper operation of all postal services, both national and international.
Branches and locations
The company is headquartered in Bishkek, Kyrgyzstan.
Currently, Kyrgyz Post has over 871 post offices and over 921 post offices located in the most important regions of the country, including more remote rural areas. In addition, it has 4 main branches located in the most important cities of Kyrgyzstan, and the main center of postal operations, located in Bishkek.
The infrastructure and logistics network of Kyrgyz Post is so large that at least 70% of post offices and post offices are located in rural areas.
The History of Kyrgyz Post
""Kyrgyz pochtasy"" takes the origins of its existence from the time of the entry of the Kyrgyz people into the Russian Empire, then - the Soviet Union. After the collapse of the Soviet Union with gaining independence, the State Enterprise ""Kyrgyz pochtasy"" was formed. Since 1993, Kyrgyz Post has been a member of the Universal Postal Union. In May 2003, the enterprise was re-registered, and the Charter was adopted.
In July 2022, by Resolution of the Cabinet of Ministers of the Kyrgyz Republic No. 203 dated April 8, 2022, it was decided to reorganize the State Enterprise ""Kyrgyz pochtasy"" under the Ministry of Digital Development of the
Kyrgyz Republic (until 2021, the enterprise was under the Ministry of Transport and Communications of the Kyrgyz Republic) by transforming it into an Open joint-stock company ""Kyrgyz pochtasy"" with the preservation of 100 percent of the shares in state ownership. On July 19, 2022, it was decided to elect members of the Management Board of Kyrgyz Pochtasy OJSC (previously the company was headed by the General Director).
Interesting facts about Kyrgyz Post
- In addition to postal services, Kyrgyz Post provides a range of services such as:
1)payments from the population - taxes, housing and communal services, payment for services of public service centers;
2) receiving pensions and benefits, as well as selling souvenirs, booklets and books.
- The company also has a mobile post office, which is ideal for working in remote areas. As one of the largest companies in Kyrgyzstan, it has more than 4,000 employees working in all branches and post offices of Kyrgyz Post. Finally, it is important to emphasize that Kyrgyz Post uses supported by the best couriers such as DHL, UPS or FedEx.
Kyrgyz Post Customer Service :
Telephone number: (+996 312) 61 36 07;
Email: [email protected]
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Official website
https://kyrgyzpost.kg/ -
Provider’s phone number
+996 312 61 36 07 -
File a claim or find a package
Email: [email protected]
Phone: +996 312 61 52 94
