SJSC Latvijas Pasts

SJSC Latvijas Pasts

Latvia

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    Latvia Post (Latvijas Pasts) is a state joint-stock company, a national telecoms operator.

    In the new status, after the return of the sovereignty of Latvia, the post has been functioning since 1992.

    The company provides services to the public, works with individuals and cooperates with legal entities, both state and commercial, in particular with online stores.

    Latvia Post tracking packages and shipments

    Latvia Post is a famous European postal and logistics company that is engaged in multiple delivery activities. The company functions for 30 years and is stable in its effectiveness.

    Latvia Post is customer-oriented. The company is convenient for everyone and keeps offering the customers the most rational prices and the best delivery terms.

    Alltracking made sure all the packages and shipments marked Latvia Post could be detected no matter where they are.  

    You can easily track any postal shipment with the Alltracking website which guarantees you straightforward information about your package.

    Latvia Post offers customers low prices and very fast international delivery. When the company takes care of customers’ parcels and sends them overseas, the tracking number is always assigned for everyone’s convenience. This is as important for the company as it is for the customers.

    Our website surely will offer you trustworthy information related to shipments and packages when you enter a tracking number on our online platform.

    Alltracking.com will do the job of providing the information regarding your delivery by visiting our website, introducing the tracking number, and connecting to the world's database.

    With Alltracking.com the service is less complicated because no need to log in or enter any personal information about your package as the platform has a built-in automatic recognition system that determines which courier your tracking number belongs to.

    The information you want to receive then will be automatically displayed on your screen.

    You will get the location and the status of your parcel immediately not needing to take any difficult steps.

    What do I need to enter to track the parcel?

    Latvia Post is a recommended postal service provider offering customers the best rates and most convenient delivery options.

    Cooperation with Alltracking is mutually beneficial for the company and the customers as we save clients time and work with the best of the best, showing our potential.

    Alltracking is the most relevant online platform that can guarantee any customer the most recent information on the shipment or package.

    To track parcels it is important to have access to the Alltracking website as well as to keep the receipt with the tracking number at all times.

    Latvia Post is responsible for the management of most packages that leave Latvia to travel internationally.

    All the information you need to give us to get the status of your parcel and the location is a tracking number.

    Alltracking can track packages and shipments on its website with the help of this combination of characters.  

    If you introduce the company's tracking number that is requested in the tracker field, you will receive detailed information about the parcel and its current status.

    Just like it was mentioned above, the tracking number is everything you need at this point.

    For those customers who do not know where to find the tracking number, try to remember the method of payment you performed.

    If you paid with cash or credit card – you should have a receipt with a tracking number on it.

    The confirmation number can also be found in your email if you choose an online payment method.

    The tracking number will give you an understanding of where the packaging is at this very moment.  

    For example the parcel can be: either in transit, delayed, or stuck in customs. This information usually helps the customers to understand when to expect the package and what barriers it may have on the way to the destination.

    Can Latvia Post track numbers be found in the global tracking system?

    Latvia Post is a postal enterprise that works professionally in the domain of delivery opportunities all around the world.

    With the help of the Alltracking website, customers with tracking numbers can get the information they need.

    The tracking numbers can be found on the individual receipt each customer has. The number should be kept because this becomes your most important document once the shipment departs to the country of destination.

    Customers can track their packages anywhere in the world via our Alltracking global tracking system, follow the onscreen instructions and you will be able to track as many parcels as you expect, you will find your tracking numbers on items you have purchased online that use a courier.  

    Having so much experience and gaining so much professionalism in logistics, also being a part of the global tracking union, the company’s tracking capabilities are amazing.  

    Alltracking gives the customers all the opportunities to track the numbers assigned by Latvia Post with zero effort made.

    How can I find out where my package is?

    The package you need to find can be tracked and traced on our website in just one click.

    Alltracking made it easy for anyone to track packages and shipments on its website with the help of just a combination of characters that you are given upon purchase.

    Alltracking gives you a wide source of information if you introduce the tracking code into the panel and submit it.  

    Our online service only requires your tracking number that you should have after the payment was finalized. 

    Alltracking is a secured highly professional method of finding detailed information that you cannot get access to without a special service.

    This tracking packages and shipments website grants the customer the possibility to witness the changes at every step of the way, estimating the delivery at the right time.

    What do I need to do to find the parcel on Alltracking website?

    Latvia Post will guarantee you the information that will suit your expectations – you will find out the location as well as the status of your package.

    With the help of the Alltracking favorable tracking system, which is also a part of the global e-tracking system that Alltracking has definite access to, our customers will know the updates daily and can estimate the delivery time correctly.

    All the steps you need to perform on our website are simple:  
    - enter the postal identifier in the field with the icon,  
    - click on the Track the Package button,
    - find out where your package is and its current status.

    The information we provide will include the hub where the package is, the time and date – and most importantly the destination and approximate time it will get there.

    What is a tracking number – Latvia Post?

    Latvia Post tracking numbers can be found on the receipt or in your email confirmations.

    Use your tracking number written there to find out the latest updates on your shipments and packages.

    You can track any Latvia Post package or shipment on Alltracking.com only having a track number.

    Why is a tracking number so important?

    *A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package till it reaches its destination.

    It is necessary for the parcel identification process in the system.

    With this unique combination of letters and numbers, you can easily find out where the parcel is while in different hubs in various cities and when it will depart to reach the destination.

    Giving each parcel its separate number helps to identify it in the best way possible.  

    Latvia Post tracking numbers are meant to help you follow the order through from the departure point to the destination point without any second-guessing or doubts.  

    You enter the Track and Trace section, introduce the special combination you have, and have the information displayed to you. This is what an electronic post-global system helps customers do.

    Latvia Post Tracking Number Formats

    Latvia Post tracking numbers are a standard combination of characters in a particular order, so they could be easily tracked by any tracker website in the world.

    The tracking numbers assigned by Latvia Post are unique and can only be identified by professionals who know how to separate the numbers assigned by various companies within one country.

    To track your parcel online, the system will ask you to introduce the tracking number you were given upon the parcel registration.

    The postal number format is typical. It is a mix of letters and numbers the system can recognize.

    This combination is the most important information you have until the package reaches its final destination.

    What does Latvia Post tracking number look like?

    A single track number format for registered international mail has been established and approved by Latvia Post.

    The tracking number assigned by Latvia Post has the same form and consists of 13 characters:
     
    RA123456785LV - for registered small packages from Latvia up to 2 kg, the first letter is always R, from the word Registered;

    CD123456785LV - the tracking number of a parcel of the Latvia Post weighing up to 20 kg always starts with the letter C;

    EE123456785LV - EMS fast delivery starts with the letter E.

    The first letter R indicates that the small package is registered, the letter C will be for the parcel type, EMS package will usually start with E.

    The numbers guarantee the uniqueness of the package type,

    The last letters determine the country of the postal service from where the parcel was sent – in this case, LV stands for Latvia.

    If you see no sign of your parcel showing up, first do not panic and give it some time. You are entitled to check our website for information renewal as many times as you need to.

    If you enter the main page of the Alltracking website you will see the upper panel with a few buttons to click on.

    The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.

    Alltracking system is integrated with the global parcel tracking service that can track any goods you send via post from Latvia with Latvia Post so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.

    Then enter the given code into the field and click the Track button.The next thing you know the information regarding your package or shipment will be displayed on your screen,

    Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.

    Latvia Post can deliver packages and shipments everywhere in the world with the condition that the parcel is not too small.

    When you are in the process of monitoring the changes online, at some point you may think the is no news. This can happen when the parcel has not reached any hub yet but is in the middle of somewhere on the way there.

    The information is missing on your screen and this is when most customers start to panic.

    Your parcel is most likely to be on the way to you, sometimes with some time gaps that can be explained.

    It is not difficult to track and trace your package with the help of the Alltracking e system.

    You are one step away from the information on the status and location of your parcel. But you need a tracking number for it. Find it on your paper receipt or in your email confirmation.

    The most important combination of digits and letters you possess is everything you need to have to know where your parcel is.

    Latvia Post has a transparent tracking service and the information present on the website is corrected before being completed.  

    Most websites will allow you to enter the given number into their Tracking System finder but in case the website does not provide this information directly, you can contact the Customer Service team and request additional details.

    The package you request the information for will be checked by our Customer Service team who are constantly monitoring all the changes that parcels may come across.

    The Local or International Tracking department deal with lost/delayed or damaged packages.

    If you have a feeling that may be your case, do not hesitate to contact the team for specifications.

    If you are wondering how to find the tracking number and have no clue where to search, read below.

    The website is easy to understand and follow.

    Track and Trace System in Latvia

    Latvia tries to keep all the international standards and apply them in their postal services routine daily. Being a part of the European tracking Union means being equal in the best features and having to deal with issues on the highest level.

    The global e-system allows all customers who have a tracking number to monitor the status and location of the package.

    Latvia Post uses specific post technologies to give the customers access to the data that is associated with the packages and shipments that customers have unique tracking codes for.

    This industry-specific and user-friendly information technology is for our post and freight tracking systems. That is why the parcels that Latvia Post tracks are easy to monitor anywhere in the world.

    Latvia Post is a great logistics partner for any tracking website because it is:

    -A part of a reliable online global tracking system that is available 24/7

    -Has integrated electronic invoices and statements
     
    -Offers access to comprehensive reports as required by tracking websites to offer customers appropriate information.

    Latvia Post track and trace system is available for you to access 24 hours a day, 7 days a week and Alltracking generously provides the accumulated data from the Latvia Post database for your convenience.  

    This allows you to monitor the progress of any time of order to delivery end.

    Do not hesitate to take advantage of the capabilities the system offers. 

    These cases are not typical but they do exist and we need to inform our customers about them.

    There can be numerous reasons for the non-trackage of the parcel you need information for.

    But before any panic starts, customers are advised to consider it being stuck in transit. This means that the status of the package has not moved in a long time and there is no news that the tracking website can share.

    After any significant changes take place, the status of the parcel will be updated accordingly. But if you do not see it straight away, do not consider the package lost – it can just be temporarily delayed.

    Latvia Post performs postal duties at the highest level possible, giving the customers a chance to see how well the company can handle difficult situations.  

    Latvia Post company tries to make sure every parcel gets treated with special care and attention. But flaws may occur and you can only sort them out when they appear.

    The parcel may be lost on the way to the final destination. These cases are rare but they do exist.

    In case this happens please contact the Latvia Post Customer Service team for further assistance.  

    The investigation will need to take place and the company will take the responsibility of offering you a solution.

    Please note that you will be asked to offer information that will help to investigate the case.

    It usually takes up to 48 hours to get a response from the Customer Service team. 

    The complaints, appraisals, suggestions, tracking number information requests can be submitted online.

    But the lost parcel is not the only possible variant here. The parcel can also be stuck in transit, the goods can be stuck at customs, and delayed for any reason at all.

    The Customer Service team will be able to provide you with all the answers you need. Keep an eye on their reply.

    Whether you want to complain or have any suggestions, you are free to contact the Customer Service team at Latvia Post.

    Usually, customers have the following claims that the Customer Service team deals with:

    1) Tracked packages that did not reach the destination

    At Latvia Post when delivery of an article cannot be completed, the item is either returned to the sender or returned to the Mail Redistribution Centre.

    If you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, Latvia Post cannot be held responsible for it. In most of the other cases, the delivery company will investigate the case and refund you.

    2) Damaged tracked parcels

    If the item arrives damaged, the first thing you need to do is get in contact with the seller as soon as possible. (this is for those who purchased an item online that was later on sent with Latvia Post).
        
    The seller will discuss the issue with the respective post company. In this case, the seller is responsible for the condition of the items when you receive them.  

    If the item is damaged you can enclose pictures, and put it all in writing, ideally in an email that you need to send to the seller. The seller then will investigate what happened with Latvia Post and either refund you or give you a substitute product.
     
    3) Confiscated tracked items

    Companies from Latvia that are engaged in delivery may still have packages delayed for reasons beyond their control even if they are super professional in what they do.  
     
    If a package contains a prohibited item when entering Latvia or another country (if the package originates from Latvia and goes abroad), then it will most likely be confiscated at customs by the officials).

    Ground information about Latvia Post

    Latvijas Pasts (Latvia Post) is the national postal operator of Latvia. The company's mission is to provide high-quality postal services to all residents of the country.

    This includes the processing of domestic and international shipments, as well as additional services for individuals and companies.

    Latvijas Pasts adheres to three main principles in its work:

    -care of clients;
    -transparency of actions and the choice of the most effective solution for each task;
    - Accurate and competent fulfillment of all obligations.

    The main types of company services:

    - ordinary postal items (postcards, letters, printed materials);
    - Registered mail (postcards, letters, printed materials, small packages, and parcels).

    International parcels must not include items prohibited from being imported into the country of delivery, as well as items prohibited from being exported from Latvia.

    Branches and locations

    Latvia Post has 302 offices around the country. In addition to being an EMS member, Latvijas Pasts is a member of PostEurop, a trade association representing the interests of European postal operators since 1993. PostEurop has 52 postal operators in 49 countries serving over 175,000 companies and employing 2.1 million people.

    The history of Latvia Post

    Latvia Post was founded on 2 January 1992 as a state-owned company, before multiple postal companies appeared in Latvia. On 1 November 2004, Latvia Post was re-registered simply as a state joint-stock company instead of having the status of a nonprofit organization state stock company.

    In 2014, Latvia Post partook in the transition from lats to euro that took place in the whole country by providing currency exchange services following the official exchange rate of 1.00 LVL for 1.42 EUR for 3 months in 302 post offices where it was deemed necessary due to local banking service availability issues.
     
    Interesting facts about Latvia Post

    - Latvia Post is part of the International Postal Corporation (SPC), the world's leading postal service provider, driving long-term growth through service quality management, collaboration and business intelligence to support postal operators in the face of rapidly changing customer needs.  

    The corporation has 23 member states and unites North America, Europe and the Asia-Pacific region.

    - Latvia is the second Eurozone country to use post offices to exchange money when switching to the euro.

    Latvia Post Customer Service:

    Telephone number: (country code) +67008001 or 27008001
    Email address: [email protected]

     
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