Korea post, rep of Korea (ePOST)
South Korea
Korea Post is the state postal service of South Korea, which provides delivery of international mail and internal correspondence for individuals and legal entities.
It also provides express mail service and delivers EMS packages.
Rates for EMS delivery by Korea Post will be higher, but this is justified by the high speed of delivery. The company is usually engaged in e-commerce.
Korea Post tracking packages and shipments
If you ever wondered what type of postal services one can rely on with Korea Post, then we have to inform you that the quality of the activities Korea Post performs and has shown for years in a row is impressive.
Korea Post is considered to be one of the fastest and most reliable postal companies in Asia, leaving customers with the idea that the service satisfaction rating could not be higher.
Alltracking is the link between the postal company and the customer, providing all the necessary information related to the status and the location of the parcel.
Alltracking uses its own logistics system and advanced intelligent logistics equipment that contributes to the creation of efficient automated sorting centers, which allows us to cover not only its own needs but also make sure our partners from postal companies are also satisfied with our services.
The tracking of Korea Post parcels and shipments is easy. You can do it using the Alltracking service website which has a system that makes a part of the global e-tracking system.
Using our Track and Trace section can help you understand the current status and the location of your shipment.
What do I need to enter to track the parcel?
When you decide to find out where your package or shipment is, you will need to have the receipt that has a special code written on it.
Alltracking is the online platform for the most effective collection of information from postal sources.
The parcel can be tracked on this website with the help of a tracker panel that automatically redirects all the information so you and displays it.
As Alltracking is the e-tracking source that processes data 24/7, you can rely on the information to be up-to-date.
If you happen to introduce the company's tracking number that is requested in the tracker field, you will receive detailed information about the parcel and its current status.
This status is automatically changed when the package is headed to another location.
For those customers who do not know where to find the company's tracking number, try to remember the method of payment you performed.
If you have a receipt, consider finding the number on it. You can also find the unique number in your email.
This tracking number is the secret combination of letters and digits given to you to receive so much wanted notification related to your parcel.
But the status of the parcel can change from time to time.
If you happen to not see any significant changes do not panic and wait until the information is updated. For example, the parcel can be: either in transit, delayed, or stuck in customs.
What does one need to do with these details?
Usually, this helps the customers to understand when to expect the package and what barriers it may have on the way to the destination.
Can Korea Post track numbers be found in the global tracking system?
Of course, this is possible. Korea Post allows customers to get information and track their parcels and shipments anywhere in the world. Their tracking system is a part of the global e-tracking system which makes websites like Alltracking do the job of offering the customers all the parcels and shipments’ information easily.
Korea Post tracking offers you the possibility to find your package wherever it is during its journey to its final destination.
In addition, thanks to agreements and partnerships with other postal companies around the world, all Korea Post packages pass through checkpoints where information is constantly updated.
All packaging data is automatically recorded on the company's platform and this shows all information to the customer when tracking the package.
To track your package you only need to know Korea Post’s tracking number and enter it in the search field of the tracking section to know the status or location of the package.
Tracking can be done at any time and from anywhere, and there will always be some information about your package to display
Alltracking daily offers updates on parcels and shipments sent or received by Korea Post.
The tracking procedure is available by clicking the “Track and Trace” section title on the upper panel.
How can I find out where my package is?
The information you need to have can be easily accessed. Alltracking allows to find the parcel on the website having just a tracking number.
The service on our website gives customers a secure possibility to see where the package or shipment is in real time.
The hub and the status of the parcel will be shown introducing the company's tracking number.
In the case of non-disclosure, when the details about the parcel are not shown, consider contacting the company's Customer Service representative for additional information.
If the parcel is still missing after a few days, give the Customer Service team the tracking information you have and wait for the investigation.
Alltracking is the website that provides all the necessary information immediately. Remember that you are just one click
What is a tracking number – Korea Post?
Alltracking reminds you once again that having a tracking number is a must. The procedure on the website is rather simple though people that have never done it before starting to panic and send us questions before they even try.
You only need to know the Korea Post tracking number and introduce it on the Alltracking website.
There on the main page, you will see the upper panel with Track and Trace section that you have to click on.
When you land on the page you will see the field where you are asked to introduce the track number. The tracking section is meant to show you the status and location of the package.
The tracking procedure can be done at any time or from any place, whether the country of the parcel departure or anywhere in the world.
There will always be some information for your convenience. Sometimes the parcel may be stuck in transit, in this case, the information will be updated as soon as the parcel leaves this intermediate location.
*A tracking number is a unique ID number or code assigned to a package or parcel that can be found on the paper receipt upon the payment process or in the email of the customer upon the confirmation.
Korea Post Tracking Number Formats
Track code (postal identifier, tracking number) is a unique code that allows you to track the movement of a postal item around the country/world.
The universal postal union makes sure that the numbers the customers have written on their paper or email receipts could be easily typed into the tracker field and identified.
Usually, the tracking number will consist of 13 characters that are unique and belong to you only.
The first two letters indicate the type of parcel the customer is sending or receiving, the 9 numbers in between stand for 6the number that is one-of-a-kind. The last two letters indicate the sender's country.
What does the Korea Post tracking number look like?
Korea Post will assign a tracking number for each parcel that will travel internationally. The tracking number is a pretty standard combination of letters and digits recognized universally.
Therefore, it is easy to state that tracking the package using the Alltracking track identifier is quite simple.
EMS shipments and parcels are always assigned a tracking number by Korea Post. Small packages may be unregistered and go without tracking.
Korea Post tracking number format looks like this:
- RT123456785KR - small package from South Korea;
- CA123456785KR - a parcel from South Korea;
- EE123456785KR - express shipment from South Korea.
In the structure of the tracking number, by the international UPU format, letters and numbers have a semantic meaning: The first letter R / C / E - indicates the type of departure.
- The Korea Post track number starting with the letter R (Registered) is assigned to registered small packages;
- 123456785 - this digital series ensures the uniqueness of the number;
- KR - indicates the country of the postal service.
The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.
AllTracking system is integrated with the global parcel tracking service that can track any goods you send via post from or to Korea so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.
Then enter the given code into the field and click Track button.
The next thing you know the informaton regarding your package or shipment will be displayed on your screen.
Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.
Alltracking will always be on your side trying to get all the existing information that you may need to identify your parcel’s location and the estimated time until the delivery.
With Korea Post, your package should be where you request it to be super fast.
Korea Post is famous for its deliveries for Korean e-commerce platforms, as it is the company that knows to deliver small parcels in a short period.
Korea Post also partners with international logistics and postal service companies to smoothly deliver posts to different countries.
With the help of a tracking number one should be able to know where the parcel is by entering the Alltracking website and entering the code.
There is a special field for that that you can find on the Track and Trace section’ page.
This page will tell you exactly where your parcel is.
The “Track and Trace” system is easily understandable.
Every step of the way is monitored and displayed for your convenience by a team of professionals who update the information with its changes.
You see these notifications immediately.
Track and Trace in China by Korea Post
Track and trace technology has significant value for both industry and society.
For industry, track and trace solutions can solve quality management problems during manufacturing, improve product quality, and increase customer satisfaction.
For society, it can prevent adverse effects from contaminated or defective goods.
Therefore, both the Korean industry and the government are increasing efforts to promote the establishment of a reliable, safe traceability system.
You can track such parcels only before export, or before transfer to the postal operator. In the country of the addressee, they are usually not tracked.
There can definitely be cases when the parcels are delayed and the customers start to panic. This is related to many situations that at times the company cannot fully control.
In certain situations the parcel can stay untracked but this usually changes fast.
The shipment or packaging can be stuck in a hub without any significant changes.
In case you have doubts or you seem unsure, do not hesitate to drop Korea Post a line asking for information you can not see online.
Alltracking system receives the changed or updated data immediately, but if you feel like you need a more detailed report, consider contacting Customer Support team.
The Customer Support team should be able to offer you a report and estimate the approximate time of the delivery.
ONLINE SHOPPING CASES:
You have made your first order on aliexpress or ebay and are looking forward to the seller sending your order.
As a rule, information about the track code begins to be updated 7-10 days after receiving the track code, or 1-2 days after the (real) delivery of the parcel to the post office.
Small stores issue a track code immediately, but take the order to the post office when a certain number of parcels are collected, this can be 1 time in 7-14 days.
There are more stores, the delivery of parcels to the mail occurs more often, and, accordingly, the first information on the track codes of such stores appears earlier.
Korea is usually very fast in delivering parcels to customers from all over the world. But because this process is almost automatic, at times not 100% of parcels get to their destination. At least not on the estimated day.
The first and most important step to take is to wait some time for the details to be uploaded.
If there is still not any progress and the status does not change, offer the Customer Service team the tracking number for them to see what the problem may be.
Most of the time it got delayed somewhere and as soon as something changes the updates will be shown.
If the delivery status of your package remains unclear, be sure to inform the Customer Service team and ask your questions to receive answers.
When contacting customer service, you will be asked to provide the tracking number from the receipt and, if possible, an accurate and detailed description of the goods and packaging.
Most likely then all the distribution centers will be checked to find out if the shipment was labeled incorrectly or if its packaging got damaged or lost on the way.
If the package is not retained in one of the distribution centers, the Customer Service team will keep searching to find out where things went wrong.
You can only submit a complaint to Korea Post as the sender of the parcel, not as the recipient.
Fortunately, most senders have fixed arrangements for lost and damaged parcels.
You are entitled to compensation in money equivalent for your loss.
In this case, you have to enter the official website, contact the Customer Service team, submit a claim in written form, and wait for the response.
The Customer Service team will analyze each case separately and offer a solution that will suit you.
In a situation where the parcel was damaged, you also will be offered an investigation and compensation later on (if the company has proven responsible for this).
Please note that the parcel can be delayed for whatever reason. In this case, you have to contact the Customer Service team for additional information.
If you are the sender, start an investigation into the cause, using the online form below. In case of damage, your complaint must be submitted to the delivery company within 7 calendar days.
Ground information about Korea Post
Korea Post is one of the best postal companies serving millions of customers across South Korea and around the world. It works with major companies such as DHL and FedEx and has excellent international agreements with most countries in the world.
Korea Post is a symbolic company and one of the most important in South Korea, which is responsible for the implementation of national and international postal services. It operates under the order of the Ministry of Science and Technology.
Branches and locations
Korea Post consists of two divisions with four bureaus.
It is fair to state that Korea Post is:
Affiliated agency:
- Korea Post Officials Training Institute
- Korea Post Information Centre
- Supply and Construction Office of Korea Post
- Regional Communications Offices in Seoul, Gyeongin, Busan, Chungcheong, Jeonnam, Gyeongbuk, Jeongbuk, Kangwon, Jeju
- 3,631 post offices
The History of Korea Post
Korea Post was founded in 1884 under the name of the General Administration of Postal Services and is headquartered in Sejong.
At the present date, Korea Post is planning to open another 100 offices. The offices not only contribute to the postal services of sending and delivering parcels at the national or international level but also offer support services to users with any doubts or problems they may have.
Among the services that Korea Post offers, we can find the following: processing, forwarding, and delivering mail and packages.
In addition, through Korea Post, users get access to registered mail, direct mail sales of local products, postal delivery service, postal savings, and cash translations.
Interesting facts about Korea Post
- Korea Post invests in a wide variety of assets. In 2016, Korea Post invested in its first French property.
- Korea Post shipping rates may vary depending on the weight of the package and the country of destination it will be delivered to. The average shipping cost is approximately $30. But Korea Post rates can exceed $200 if the package is over 70 pounds.
Korea Post Customer Service:
Phone:+82-44-200-8114
Email: [email protected]
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Official website
https://www.koreapost.go.kr -
Provider’s phone number
+82-44-200-8114 -
File a claim or find a package
Email: [email protected]
Whether you have claims or suggestions, please contact the team via the company's email address.
