J&T Express (MX)
J&T Express (Mexico) is an express delivery company, originally Indonesian, specializing in logistics and parcel transportation.
The company offers global services for package delivery and parcels in Mexico and abroad.
J&T Express tracking packages and shipments
J&T Express is a famous express delivery company, which is known in Indonesia and in most regions where online deliveries are extremely popular.
J&T Express is one of the most appreciated and highly-ranked postal and logistics companies in Mexico. The company sets standards that are hard to top but quite pleasant to maintain. The level of trust towards the company shows that J&T Express is one of the most relevant companies in terms of price and delivery terms.
Also, the database that the company has can be easily shared within the global postal union where all the tracker websites can get the information from.
Alltracking made sure all the packages and shipments marked J&T Express could be identified on the website no matter where they were.
You can easily track any postal shipment with the Alltracking website which guarantees you straightforward information about your package.
When J&T Express takes care of customers’ parcels and sends them overseas, the tracking number is always assigned for everyone’s convenience.
Our website surely will offer you trustworthy information related to shipments and packages when you enter a tracking number on our online platform.
Alltracking.com will do the job of providing the information regarding your delivery by visiting our website, introducing the tracking number, and connecting to the world's database.
With Alltracking.com the service is less complicated because no need to log in or enter any personal information about your package as the platform has a built-in automatic recognition system that determines which courier your tracking number belongs to.
The information you want to receive then will be automatically displayed on your screen.
You will get the location and the status of your parcel immediately not needing to take any difficult steps.
What do I need to enter to track the parcel?
When our customers want to track packages, they usually already know that it is only possible with a tracking number.
It is a must to have a tracking number that you can introduce to see the latest updates on the website.
To make sure everyone understands what our website is for we want our customers to know that every activity we perform is for the sake of the customer who is always our number one priority.
Alltracking created the website in a way that the customers could find it easy to enter and track as many parcels as they need to.
All the information you need to offer on our website to get the status of your parcel and the location is a tracking number.
Alltracking can track packages and shipments on its website with the help of this combination of characters.
If you introduce the company’s tracking number that is requested in the tracker field, you will receive detailed information about the parcel and its current status.
Just like it was mentioned above, the tracking code is everything you need at this point.
For those customers who do not know where to find the company’s tracking number, try to remember the method of payment you performed.
If you paid with cash or credit card – you should have a receipt with the tracking number on it. The confirmation number can also be found in your email if you choose an online payment method.
The tracking number will give you an understanding of where the packaging is at this very moment.
For example, the parcel can be: either in transit, delayed, or stuck in customs. This information usually helps the customers understand when to expect the package and what barriers it may have on the way to the destination.
Can J&T Express track numbers be found in the global tracking system?
J&T Express Mexico is a company that is famous for offering the most reliable and comfortable conditions for customers who need to know when to estimate the delivery and how to get the status checked.
J&T Express wants to make sure all the customers are happy no matter what obstacles may come across.
You can track J&T Express globally via our Alltracking global tracking system, follow the onscreen instructions and you will be able to track as many parcels as you expect, you will find your tracking numbers on items you have purchased online that use a courier.
As J&T Express is the company that gained customers attention and respect we are more than excited to be able to track their packages and shipments on our website.
How can I find out where my package is?
Alltracking is an online tracking source, which allows you to track as many packages as you need to check.
No matter how easy the website can seem, the newcomers may think they need to be instructed to get the parcel tracked but in reality, everything is rather simple.
Our website is unique in its way as it guarantees the fastest information processing and the most accurate data stored in the global e-tracking system.
Alltracking made it effortless for anyone to track packages and shipments on its website with the help of just a combination of characters that you are given upon purchase.
Alltracking gives you a wide source of information if you introduce the tracking code into the panel and submit it.
Our online service only requires your unique tracking number which you should have after the payment was finalized.
Alltracking is a secured highly professional method of finding detailed information that you cannot get access to without a special service.
This tracking packages and shipments website grants the customer the possibility to witness the changes at every step of the way, estimating the delivery at the right time.
What do I need to do to find the parcel on Alltracking website?
Alltracking is the website, which guarantees the most reliable information and updated tracking results.
All the steps you need to perform on our website are simple:
- enter the postal identifier in the field with the icon,
- click on the Track the Package button,
- find out where your package is and its current status.
The information we provide will include the hub where the package is, the time and date – and most importantly the destination and approximate time it will get there.
What is a tracking number – J&T Express?
Whether you need to track one parcel or many the procedure is similar to all the tracking activities all around the world. You have to click on the Track and Trace panel and introduce your special code.
You can track any J&T Express package or shipment on Alltracking.com only having a tracking number.
*A tracking number is a specific number assigned to each parcel just before it is shipped. This number works as a unique ID code and allows people to follow and track their package till it reaches its destination.
With this unique combination of letters and digits, you can easily find out where the parcel is while in different hubs in various cities and when it will depart to reach the destination.
Giving each parcel its separate number helps to identify it in the best way possible.
The company’s tracking numbers are meant to help you follow the order through from the departure point to the destination point without any second-guessing and doubts.
You enter the Track and Trace section, introduce the special combination you have, and have the information displayed to you. This is what the electronic global tracking system helps customers do.
J&T Express Tracking Number Formats
J&T Express tracking numbers generally resemble tracking numbers from other companies.
The tracking number consists of characters that are specific and unique.
To track your parcel online, the system will ask you to introduce the tracking number you were given upon the parcel registration.
This number is yours and does not coincide with any other tracking number out there.
The J&T Express tracking number format consists of 12 digits.
What does J&T Express tracking number look like?
J&T Express assigns tracking numbers to all the packages that need to get to a particular destination.
As a serious company, J&T Express is determined to send packages and shipments that can be tracked and traced within the system.
A tracking number format: 543000127465
*A tracking number is a specific number assigned to each parcel just before it is shipped. This number works as a unique ID code and allows people to follow and track their package all the way.
There is no trouble getting information tracked and traced on Alltracking.com.
Alltracking is the easiest website for information seekers. We created our Alltracking website in a way that anyone could easily understand.
If you enter the main page of the Alltracking website you will see the upper panel with a few buttons to click on.
The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.
Alltracking system is integrated with the global parcel tracking service that can track any goods you send with J&T Express so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.
Then enter the given code into the field and click the Track button.
The information about your package or shipment will be displayed on your screen.
Whether you have any difficulties entering the code or other questions, feel free to contact our Customer Service team for clarifications.
J&T Express will inform you about all the changes that take place. You can check the updates as many times as you want during the day.
J&T Express will always try to fit into the timeframe set by the company’s standards and customers’ expectations.
We can assure you that almost 100% of delayed packages and shipments eventually get delivered.
Alltracking makes sure the customers know they have to check the Track and Trace button and see if the information there is what they have to know about the parcel.
It is not difficult to track and trace your package with the help of Alltracking e-tracking system.
You are one step away from the information on the status and location of your parcel. But you need a tracking number for it. Find it on your paper receipt or in your email confirmation.
The most important combination of digits and letters you possess is everything you need to have to know where your parcel is.
J&T Express has a transparent tracking service and the information present on the website is corrected before being completed.
Most websites will allow you to enter the given number into their Tracking System finder but in case the website does not provide this information directly, you can contact the Customer Service team and request additional details.
The package you request the information for will be checked by our Customer Service team who are constantly monitoring all the changes that parcels may overgo.
The Local or International Tracking department deals with lost/delayed or damaged packages.
If you have a feeling that may be your case, do not hesitate to contact the team for specifications.
If you are wondering how to find the tracking number and have no clue where to search, read below.
The website is easy to understand and follow.
Track and Trace System in Mexico
All packages and shipments in Mexico are usually monitored within the system.
J&T Express uses specific post technologies to give the customers access to the data that is associated with the packages and shipments that customers have unique tracking codes for.
This industry-specific and user-friendly information technology is for our post and freight tracking systems. That is why the parcels that J&T Express tracks are easy to monitor anywhere in the world.
J&T Express is a great logistics partner for any tracking website because it is:
• A part of a reliable online global tracking system that is available 24/7
• Has integrated electronic invoices and statements
• Offers access to comprehensive reports as required by tracking websites to offer customers appropriate information.
J&T Express track and trace system is available for you to access 24 hours a day, 7 days a week and Alltracking generously provides the accumulated data from the J&T Express database for your convenience.
This allows you to monitor the progress of any time of order to delivery end.
Do not hesitate to take advantage of the capabilities the system offers.
Delays are a part of the routine that you can only fix partially. It will still happen, whether you want it to or not.
If delays happen, there must be a good enough reason for them. Still, the company always tries to be on time with everything they do.
Delays can be caused by various reasons – from the slow performance of the staff to the wrong address that cannot be found without any additional information.
There can be numerous reasons for the non-trackage of the parcel you need information for.
But before any panic starts, customers are advised to consider it being stuck in transit. This means that the status of the package has not moved in a long time and there is no news that the tracking website can share.
After any significant changes take place, the status of the parcel will be updated accordingly. But if you do not see it right away, do not think the package is lost – it can just be temporarily delayed.
If you think your parcel is lost and there are objective reasons to believe it – the J&T Express Customer Service team will sort it out for you.
Although there are several cases when J&T Express can justify the delay and explain it, the reason why it happens usually lies on the surface.
From time to time the “missing parcel” issue happens to anyone.
J&T Express is usually very attentive and caring, going the extra mile for the customers to be satisfied but 100% of cases simply cannot always be successful.
The parcel may be lost on the way to the final destination. These cases are rare but they do exist.
In case this happens please contact the J&T Express Customer Service team for further assistance.
The investigation will need to take place and the company will take the responsibility of offering you a solution.
Please note that you will be asked to offer information that will help to investigate the case.
It usually takes up to 48 hours to get a response from the Customer Service team. The complaints, appraisals, suggestions, track number information requests, and so on can be submitted.
But the lost parcel is not the only possible variant here. The parcel can also be stuck in transit, the goods can be stuck at customs, and delayed for any reason at all.
Customer Service team will be able to provide you with all the answers you need. Keep an eye on their reply.
Your claims can make a difference. This is what J&T Express believes and how tries to treat every claim it gets.
Whether you want to complain or have any suggestions, you are free to contact the Customer Service team at J&T Express.
Usually, customers have the following claims that the Customer Service team deals with:
1) Tracked packages that did not reach the destination
At J&T Express when delivery of an article cannot be completed, the item is either returned to the sender or returned to the Parcel Redistribution Centre.
If you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, J&T Express cannot be held responsible for it.
In most of the other cases, the express delivery company will investigate the case and refund you.
2) Damaged tracked parcels
If the item arrives damaged, the first thing you need to do is get in contact with the seller as soon as possible. (this is for those who purchased an item online that was later sent with J&T Express).
The seller will discuss the issue with the respective post company. In this case, the seller is responsible for the condition of the items when you receive them.
If the item is damaged you can enclose pictures, and put it all in writing, ideally in an email that you need to send to the seller. The seller then will investigate what happened with J&T Express and either refund you or give you a substitute product.
3) Confiscated tracked items
Local companies engaged in the express delivery business may still have packages delayed for reasons beyond their control even if they are super professional in what they do.
If a package contains a prohibited item when entering another country (if the package originates from Mexico and goes abroad), then it will most likely be confiscated at customs by officials).
To file a claim please use the company’s website and choose one of the offered methods to contact the team: https://www.jtexpress.mx/aboutNew?flag=6
Ground information about J&T Express
J&T Express is a global logistics services provider with a leading express delivery business in Southeast Asia and China, the largest and fastest-growing markets in the world.
J&T Express Mexico is a branch that offers integrated logistics solutions through smart infrastructure and digital logistics network.
Branches and locations
The company has operated more than 4,000 operating centers at home and abroad. J&T Express Mexico has 8 branches in Mexico.
The history of J&T Express
In August 2015 J&T Express was founded in Indonesia.
In October 2017 J&T Express officially entered the e-commerce delivery segment.
In 2018 some more branches were opened: J&T Vietnam and J&T Malaysia.
From 2018 to 2022 all 13 branches were opened, offering J&T Express a position in the list of most influential logistics businesses in China and Indonesia. In February 2022 the Mexico branch was opened.
But the company is not planning to stop here. More branches are expected to appear next year.
Interesting facts about J&T Express
- The J&T Express service network spans 13 countries: China, Indonesia, Vietnam, Malaysia, Thailand, Philippines, Cambodia, Singapore, UAE, South Arabia, Brazil, Egypt and Mexico.
- “J&T” is the acronym in English for “Jet, Timely and Technology”. “J&T Express” interprets its mission perfectly: customer-oriented and efficiency-based.
J&T Express Mexico Customer Service:
Phone Number: 800 953 8888, +55 7383 6134
Email address: [email protected]
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Official website
https://www.jtexpress.mx/ -
File a claim or find a package
Website: https://www.jtexpress.mx/aboutNew?flag=6
To file a claim please use the company’s website.
