Japan Post Co., Ltd
Japan
Japan Post, whose common abbreviation is JP POST, is one of the most reliable logistics services in the world.
Due to the active development of e-commerce and mail tracking systems, tracking Japan Post parcels has become even easier.
Japan Post tracking packages and shipments
Japan Post is a reliable postal service company that is famous for its fast and professional approach. With the help of a tracking system Japan Post gets unbelievable results in logistics and customer satisfaction rating is as high as it can get.
Japan Post Tracking System is available for us and our customers. Alltracking made sure all the packages and shipments marked Japan Post could be detected no matter where they are.
You can easily track any postal shipment with the Alltracking website which guarantees you straightforward information about your package.
Japan Post delivers parcels of any kind to any part of the world. When the company takes care of customers’ parcels and sends them overseas, the tracking number is always assigned for everyone’s convenience.
Alltracking is here to help customers understand where their Japan Post packages and shipments are. Our website will surely offer you trustworthy information related to shipments and packages when you enter a tracking number on our online platform.
Alltracking.com will do the job of providing the information regarding your delivery by visiting our website, introducing the tracking number, and connecting to the world's database.
With Alltracking.com the service is less complicated because no need to log in or enter any personal information about your package as the platform has a built-in automatic recognition system that determines which courier your tracking number belongs to.
The information you want to receive then will be automatically displayed on your screen.
You will get the location and the status of your parcel immediately not needing to take any difficult steps.
What do I need to enter to track the parcel?
Alltracking does not require a lot of purchase details from you. The only information we work with is the individual code you are given upon purchase.
All the information you need to give us to get the status of your parcel and the location is a tracking number.
Alltracking can track packages and shipments on its website with the help of this combination of characters.
If you introduce the company's tracking number that is requested in the tracker field, you will receive detailed information about the parcel and its current status.
Just like it was mentioned above, the unique code is everything you need at this point. For those customers who do not know where to find the company's tracking number, try to remember the method of payment you performed.
If you paid with cash or credit card – you should have a receipt with the tracking number on it. The confirmation number can also be found in your email if you chose an online payment method.
The tracking number will give you an understanding of where the packaging is at this very moment. For example, the parcel can be: either in transit, delayed, or stuck in customs. This information usually helps the customers to understand when to expect the package and what barriers it may have on the way to the destination.
Can Japan Post track numbers be found in the global tracking system?
Japan Post tracking numbers can be identified within the global e tracking system. You are able to track globally via our AllTracking global tracking system, follow the onscreen instructions and you will be able to track as many parcls as you expect, you will find your tracking numbers on items you have purchased online that use a courier for.
As Japan Post is one of the oldest and the most experienced logistics companies in the world, being as well as that a part of the global tracking union, the system allows to monitor the parel status changes that happen immediately.
How can I find out where my package is?
The packages and shipments tagged as Japan Post parcels can be easily tracked on our website.
Alltracking made it effortless for anyone to track packages and shipments on its website with the help of just a combination of characters that you are given upon purchase.
Alltracking gives you a wide source of information if you introduce the tracking code into the panel and submit it.
Our online service only requires your tracking number that you should have after the payment was finalized.
Alltracking is a secured highly professional method of finding detailed information that you cannot get access to without a special service.
This tracking packages and shipments website grants the customer the possibility to witness the changes at every step of the way, estimating the delivery at the right time.
What do I need to do to find the parcel on the Alltracking website?
Alltracking serves all the necessary information to more than a thousand customers daily. The website has gained popularity due to its functionality and fast information collection from the server.
All the steps you need to perform on the Alltracking website are simple:
- enter the postal identifier in the field with the icon,
- click on the Track the Package button,
- find out where your package is and its current status.
The information we provide will include the hub where the package is, the time and date – and most importantly the destination and approximate time it will get there.
What is a tracking number – Japan Post?
Japan Post has the same tracking numbers system that most postal companies in the world do. The tracking number serves as a special individual key to information disclosure.
You can track any Japan Post package or shipment on Alltracking.com only having a tracking number.
This is not everything you need to know – you can track up to 50 Japan Post packages on our website on the same day.
*A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package till it reaches its destination.
With this unique combination of letters and numbers, you can easily find out where the parcel is while in different hubs in various cities and when it will depart to reach the destination.
Giving each parcel its separate number helps to identify it in the best way possible.
The company's tracking numbers are meant to help you follow the order through from the departure point to the destination point without any second-guessing and doubts.
You enter the Track and Trace section, introduce the special combination you have, and have the information displayed to you. This is what an electronic post-global system helps customers do.
Japan Post Postal Number Formats
Japan Post has a tracking number format identical to most logistics companies. It consists of 13 characters and is unique because it is separately assigned to each package that travels internationally.
To track your parcel online, the system will ask you to introduce the tracking number you were given upon the parcel registration.
This number is yours and does not coincide with any other tracking number out there.
The format is 2 letters, 9 digits, and 2 letters at the back of the row that represent the country of departure.
What does Japan Post tracking number look like?
Japan Post tracking number is a must-have for those who want to learn more about the status and the location of the package.
You can find the Japan Post tracking number on the receipt issued by the post office, on the barcode of the package being sent, or on the confirmation email you provided.
Everything you need to know about Japan Post tracking numbers is that they are a combination of 13 characters ( letters and numbers - if it is a standard international delivery).
The format usually starts with 2 capital letters followed by a 9-digits number and ends with JP – for Japan.
Examples of tracking numbers by Japan Post
A single track number format for registered international mail has been approved.
Here are some examples:
- RA123456785JP - for registered small packages from Japan up to 2 kg, the first letter is always R, from the word Registered;
- CD123456785JP - the tracking number for a Japan Post parcel weighing up to 20 kg always starts with the letter C;
- EE123456785JP - EMS fast shipping starts with E.
The 13-digit track number is encrypted: the type of departure in the first letter, and the uniqueness of the number is confirmed by the second letter and all numbers.
*A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package all the way.
Do not panic if you have not done it previously. Alltracking made is so simple for anyone involved.
If you enter the main page of the Alltracking website you will see the upper panel with a few buttons to click on.
The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.
Alltracking system is integrated with the global parcel tracking service that can track any goods you send via post from Japan with Japan Post so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.
Then enter the given code into the field and click the Track button.
The next thing you know the information regarding your package or shipment will be displayed on your screen,
Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.
It is not difficult to track and trace your package with the help of the Alltracking system which makes a part of the global e-tracking union.
You are one step away from the information on the status and location of your parcel. But you need a tracking number for it. Find it on your paper receipt or in your email confirmation.
The most important combination of digits and letters you possess is everything you need to have to know where your parcel is.
Japan Post has a transparent tracking service and the information present on the website is corrected before being completed.
Most websites will allow you to enter the given number into their Tracking System finder but in case the website does not provide this information directly, you can contact the Customer Service team and request additional details.
The package you request the information for will be checked by our Customer Service team who are constantly monitoring all the changes that appear.
The Local or International Tracking department deal with lost/delayed or damaged packages.
If you have a feeling that may be your case, do not hesitate to contact the team for specifications.
It is not difficult to track and trace your package with the help of the Alltracking system which makes a part of the global e-tracking union.
You are one step away from the information on the status and location of your parcel. But you need a tracking number for it. Find it on your paper receipt or in your email confirmation.
The most important combination of digits and letters you possess is everything you need to have to know where your parcel is.
Japan Post has a transparent tracking service and the information present on the website is corrected before being completed.
Most websites will allow you to enter the given number into their Tracking System finder but in case the website does not provide this information directly, you can contact the Customer Service team and request additional details.
The package you request the information for will be checked by our Customer Service team who are constantly monitoring all the changes that appear.
The Local or International Tracking department deal with lost/delayed or damaged packages.
If you have a feeling that may be your case, do not hesitate to contact the team for specifications.
Before you consider the package lost, think of another variant that could be possible too.
There can be numerous reasons for the non-trackage of the parcel you need information for.
But before any panic starts, customers are advised to consider it being stuck in transit. This means that the status of the package has not changed in a long time and there is no news that the tracking website can share.
After any significant changes happen, the status in the system will also change. But if you do not see it immediately, do not consider the package lost – it can just be temporarily delayed.
Believe it or not, these cases are rare but they can happen to you. Japan Post is usually very attentive and caring professionals, going the extra mile for the customers to be satisfied but 100% of cases simply cannot always be successful.
The parcel may be lost on the way to the final destination. These cases are rare but they do exist.
In case this happens please contact the Japan Post Customer Service team for further assistance.
The investigation will need to take place and the company will take the responsibility, offering you a solution.
Please note that you will be asked to offer information that will help to investigate the case.
It usually takes up to 48 hours to get a response from the Customer Service team.
The complaints, appraisals, suggestions, and tracking number information requests can be submitted.
But the lost parcel is not the only possible variant here. The parcel can also be stuck in transit, the goods can be stuck at customs, and delayed for any reason at all.
The Customer Service team will be able to provide you with all the answers you need. Keep an eye on their reply.
Whether you want to complain or have any suggestions, feel free to contact the Customer Service team at Japan Post.
Usually, customers have the following claims that the Customer support team deals with:
1) Tracked packages that did not reach the destination
At Japan Post, when delivery of an article cannot be completed, the item is either returned to the sender or returned to the Mail Redistribution Centre.
If you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, Japan Post cannot be held responsible for it.
In most of the other cases, the delivery company will investigate the case and refund you.
2) Damaged tracked parcels
If the item arrives damaged, the first thing you need to do is get in contact with the seller as soon as possible. (this is for those who purchased an item online that was later on sent with Japan Post).
The seller will discuss the issue with the respective post company. In this case, the seller is responsible for the condition of the items when you receive them.
If the item is damaged you can enclose pictures, and put it all in writing, ideally in an email that you need to send to the seller. The seller then will investigate what happened with Japan Post and either refund you or give you a substitute product.
3) Confiscated tracked items
Japanese companies engaged in delivery may still have packages delayed for reasons beyond their control even if they are super professional in what they do.
If a package contains a prohibited item when entering Japan or another country (if the package originates from Japan and goes abroad), then it will most likely be confiscated at customs by officials). Japanese customs are very strict and attentive to details.
Ground information about Japan Post
Japan Post (日本郵政公社, Nippon Yūsei Kōsha) was a Japanese statutory corporation that existed from 2003 to 2007, offering postal and package delivery services, banking services, and life insurance.
Japan Post ran the world's largest postal savings system and is often said to be the largest holder of personal savings in the world: with ¥224 trillion ($2.1 trillion) of household assets in its yū-cho savings accounts, and ¥126 trillion ($1.2 trillion) of household assets in its kampo life insurance services; its holdings account for 25 percent of household assets in Japan. Japan Post also holds about ¥140 trillion (one-fifth) of the Japanese national debt in the form of government bonds.
Branches and locations
It's the nation's largest employer, with over 400,000 employees, and runs 24,700 post offices throughout Japan.
One-third of all Japanese government employees work for Japan Post.
The history of Japan Post
On October 1, 2007, Japan Post was privatized following a fierce political debate that was settled by the general election of 2005.
The major concern was Japan Post, with government backing, stymieing competition and giving politicians access to postal savings to fund pet projects.
Japan Post was split into three companies in 2007, intending to be privatized by 2017. Following privatization, Japan Post Holdings operate the postal business. In 2010, the privatization was put on hold, with the Japanese Ministry of Finance remaining the 100% shareholder. However, on October 26, 2012, the Japanese government unveiled plans to list shares of Japan Post Holdings within three years, partly to raise money for the reconstruction of areas devastated by the earthquake and tsunami of 2011.
After the privatization, the postal business is handled by Japan Post Group companies. The privatization was later suspended in 2010 and the Japanese Ministry of Finance remains a 100% shareholder.
Interesting historical facts
- The Parcel Tracking service allows you to track parcels delivered by Japan Post, as well as any parcels sent from China, Hong Kong, and Singapore or bought on AliExpress, Joom, GearBest, BangGood, Taobao, eBay, JD.com, Shopee, and other popular online stores.
- In October 2021, the Japanese government completed its majority privatization process of Japan Post Holdings, but also still maintained control of most of the company's stock.
Japan Post Customer Service:
Dial 0120-5931-55 (Toll Free)
For English - 0570-046-111
Email: To send a letter or a claim please use the official website: https://www.post.japanpost.jp
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Official website
http://www.post.japanpost.jp/ -
Provider’s phone number
0120-5931-55 (Toll Free), For English - 0570-046-111 -
File a claim or find a package
Depending on the claim, any customer can count on a reply from the Customer Service team. To see what claims the company compensates, please check the link https://www.post.japanpost.jp/int/service/damage_en.html
