Poste Italiane S.P.A.
Italy
Poste Italiane (Italian Post) is Italy's largest postal company.
It is currently a public company with 65% and 35% control of the Italian government and Cassa Depositi e Prestiti or the Italian deposit and loan house, so it also offers postal, financial services, loans, renewal and management of legal documents among other bureaucratic aspects.
Poste Italiane tracking packages and shipments
Poste Italiane is the world-wide famous postal and logistics company that is engaged in multiple customer-oriented tasks.
Poste Italiane takes care of state postal distribution and cooperates with the tracking website to give customers from all over the world access to all the data that is related to parcels and goods sent and received by Poste Italiene.
Poste Italiane is the most reliable postal service in Europe. At least customer ratings say this and the feedback that the clients leave on the website proves it as well.
The company makes sure the customers can always find out where the shipments and packages are and grant access to this information via the Internet.
Alltracking sets very high standards in the task that the website performs and can always offer the customers the best postal solutions as well as the most convenient price.
You can easily track any postal shipment with the Alltracking website which guarantees you straightforward information about your package.
Poste Italiane will go the extra mile to please each customer with its services. So when the company takes care of customers’ parcels and sends them overseas, the tracking number is given to each customer for every separate package for tracking purposes. This is as important for the company as it is for the customers.
Our website surely will offer you trustworthy information related to shipments and packages when you enter a tracking number on our online platform.
Alltracking.com will do the job of providing the information regarding your delivery by visiting our website, introducing the tracking number, and connecting to the world's database.
With Alltracking.com the service is less complicated because no need to log in or enter any personal information about your package as the platform has a built-in automatic recognition system that determines which courier your tracking number belongs to.
The information you want to receive then will be automatically displayed on your screen.
You will get the location and the status of your parcel immediately not needing to take any difficult steps.
What do I need to enter to track the parcel?
Tracking parcels is a great process and a very pleasant experience for everyone involved. If you ever wondered how difficult the process is, we have to reassure you that it is not.
Tracking any parcel is an easy task when you know how to do it and what you need for it.
Our website seems to be the perfect online platform for those who want to track parcels easily. Alltracking will direct you and give you further instructions but having the tracking number is a must.
A tracking number is a unique combination of letters and numbers.
Alltracking can track packages and shipments on its website with the help of this combination of characters.
If you introduce the company's tracking number that is requested in the tracker field, you will receive detailed information about the parcel and its current status.
Just like it was mentioned above, the company's tracking code is everything you need at this point.
For those customers who do not know where to find the company's tracking number, try to remember the method of payment you performed.
If you paid with cash or credit card – you should have a receipt with the tracking number on it. The confirmation number can also be found in your email if you chose an online payment method.
The tracking number will give you an understanding of where the packaging is at this very moment.
For example, the parcel can be: either in transit, delayed, or stuck in customs. This information usually helps the customers to understand when to expect the package and what barriers it may have on the way to the destination.
Can Poste Italiane track numbers be found in the global tracking system?
Poste Italiane has proven to be one of the most professional postal and logistics companies in Europe. Their service is handy and customers find it appropriate in terms of delivery options and the price.
This means that Poste Italiane assigns the tracking numbers that later can be tracked and traced internationally by tracking websites like Alltracking.
Customers can track their packages anywhere in the world via our Alltracking global tracking system, follow the onscreen instructions and you will be able to track as many parcels as you expect, you will find your tracking numbers on items you have purchased online that use a courier.
Having so much experience and gaining so much professionalism in logistics, also being a part of the global tracking union, the company’s tracking capabilities are amazing.
Alltracking gives the customers all the opportunities to track the numbers assigned by Poste Italiane with zero effort made.
How can I find out where my package is?
The website where you can introduce your tracking number can give you precise information on your parcel, offering such important details as the location of the package and its current status.
Alltracking gives the customer exclusive access to long-awaited information. Having a tracking number makes the tracking task the easiest job ever.
Alltracking offers customers an easy way to track packages and shipments on its website with the help of just a combination of characters that you are given upon purchase.
Alltracking gives you a wide source of information if you introduce the tracking code into the panel and submit it.
Our online service only requires your tracking number that you should have after the payment was finalized.
Alltracking is a secured highly professional method of finding detailed information that you cannot get access to without a special service.
This tracking packages and shipments website grants the customer the possibility to witness the changes at every step of the way, estimating the delivery at the right time.
What do I need to do to find the parcel on the Alltracking website?
Our website is daily visited by thousands of people all around the world. The reason is the functionality and the possibility to get the details you need in just one click.
To see the tracking details – the current package status the hub and the precise location, one shall introduce the tracking details into the tracker field.
Alltracking is a very straightforward website where everything you need to do is indicated on the main page. Simply read the upper panel sections and decide where you need to click.
All the steps you need to perform on our website are simple:
- enter the postal identifier in the field with the icon,
- click on the Track the Package button,
- find out where your package is and its current status.
The information we provide will include the hub where the package is, the time and date – and most importantly the destination and approximate time it will get there.
What is a tracking number – Poste Italiane?
Poste Italiane is the company that can be identified by its tracking numbers – most population in Italy chooses their services and that is why the brand is widely recognized now.
The postal and logistics company will give you multiple opportunities to track and trace the parcels sent and delivered by the company with the help of a unique combination of letters and numbers.
You can track any package or shipment on Alltracking.com only having the track number mentioned above.
What is the tracking number that you need to access the info?
*A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package till it reaches its destination.
It is necessary for the parcel identification process in the system.
With this unique combination of letters and digits, you can easily find out where the parcel is while in different hubs in various cities and when it will depart to reach the destination.
Giving each parcel its separate number helps to identify it in the best way possible.
Poste Italiane tracking numbers are meant to help you follow the order through, from the departure point to the destination point without any second-guessing or doubts.
You enter the Track and Trace section, introduce the special combination you have, and have the information displayed to you. This is what an electronic post-global system helps customers do.
Poste Italiane Tracking Number Formats
Poste Italiane’s tracking numbers consist of 13 characters that are unique for each parcel separately.
Poste Italiane number format is identified in the tracker field. If the tracker field accepts the information and lets the customer see the details – this means the number format is correct.
The number consists of characters that are specific and unique.
To track your parcel online, the system will ask you to introduce the tracking number you were given upon the parcel registration.
The postal number format is typical. It consists of a unique combination of characters – a mix between letters and numbers in their special order, that is your only.
What does Poste Italiane tracking number look like?
No matter how different one postal company is from another, something never changes – the importance of the tracking number is undeniable.
To track Poste Italiane shipments, you need to know the tracking number (barcode) of the shipment.
Without such an identifier, it is impossible to trace the path of the cargo.
If the user has a tracking number, you need to go to the official website of the company in the online tracking section of shipments, and then track the package from Italy: Enter in the tracking field the identification code from the receipt or the customer number located on the postal label.
Usually, the number looks like the following - the first two letters stand for the type of post that the customer is sending, then the numbers identify the special unique parcel code, and the last 2 letters usually stand for the country – in this case, it will be IT for Italy.
Here is a list of possible Poste Italiane tracking numbers shown as examples:
RE 546 789 496 IT
CА 123 456 785 IT
EE 123 456 785 IT
The first letter R indicates that the small package is registered, and the letter C will be for the parcel, EMC mail begins with the Latin E.
Allow yourself to start searching for the information you need to know on our website where all the necessary data will be displayed to you upon your request.
Alltracking lets all the customers find the packages and shipments effortlessly, offering the description of every step throughout the way.
If you enter the main page of the Alltracking website you will see the upper panel with a few buttons to click on.
The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.
Alltracking system is integrated with the global parcel tracking service that can track any goods you send via post from Italy with Poste Italiane so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.
Then enter the given code into the field and click the Track button. The next thing you know the information regarding your package or shipment will be displayed on your screen.
Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.
Poste Italiane will tell you exactly where your package or shipment is with the help of your personal tracking number which was assigned to your parcel upon the purchase.
The packages with tracking numbers can be easily found no matter where they are.
The tracking number serves as a secure method of tracing the goods you expect to be delivered.
It is not difficult to track and trace your package by Poste Italiane with the help of the Alltracking e system.
You are one step away from the information on the status and location of your parcel. But you need a tracking number for it. Find it on your paper receipt or in your email confirmation.
The most important combination of digits and letters you possess is everything you need to have to know where your parcel is.
Poste Italiane has a transparent tracking service and the information present on the website is corrected before being completed.
Most websites will allow you to enter the given number into their Tracking System finder but in case the website does not provide this information directly, you can contact the Customer Service team and request additional details.
The package you request the information for will be checked by our Customer Service team who are constantly monitoring all the changes that parcels may overgo.
The Local or International Tracking department deal with lost/delayed or damaged packages.
If you have a feeling that may be your case, do not hesitate to contact the team for specifications.
If you are wondering how to find the tracking number and have no clue where to search, read below.
The website is easy to understand and follow.
Track and Trace System in Italy
No matter how much Italians try to stand out from the rest, their Track and Trace system is similar to the Track and Trace system of other countries.
Poste Italiane uses specific post technologies to give the customers access to the data that is associated with the packages and shipments that customers have unique tracking codes for.
Alltracking processes the user-friendly information offered by Poste Italiane to process it and displays it in a way that the customers could find useful and convincing.
The parcels that the Alltracking website tracks are easy to monitor anywhere in the world. You can use our website all the time.
Poste Italiane is a successful logistics and postal company with the following advantages:
The company is:
-A part of a reliable online global tracking system that is available 24/7
-Has integrated electronic invoices and statements
-Offers access to comprehensive reports as required by tracking websites to offer customers appropriate information.
Poste Italiane Track and Trace system is available for you to access 24 hours a day, 7 days a week and Alltracking generously provides the accumulated data from the Poste Italiane database for your convenience.
This allows you to monitor the progress of any time of order to delivery end.
Do not hesitate to take advantage of the capabilities the system offers.
Sometimes the packages cannot be tracked straight away and take longer than expected. There may be a good reason in the way.
But please do not panic if the package takes more time than estimated. Sometimes the expected goods arrive late for reasons that do not depend on the delivery company. Objective reasons can cause serious delays.
Please note, there can be numerous reasons for the non-trackage of the parcel you need information for.
But before any panic starts, customers are advised to consider it being stuck in transit. This means that the status of the package has not moved in a long time and there is no news that the tracking website can share.
After any significant changes take place, the status of the parcel will be updated accordingly. But if you do not see it straight away, do not consider the package lost – it can just be temporarily delayed.
Usually, everything that has to do with parcels that you cannot find an answer for on our website, you could address to the Customer Service team.
Poste Italiane service companies will make sure the packages get in and out quickly and all information is transparent and easily accessible.
Poste Italiane are usually very attentive and caring, going the extra mile for the customers to be satisfied but 100% of cases simply cannot always be successful.
The parcel may be lost on the way to the final destination. These cases are rare but they do exist.
In case this happens please contact the Customer Service team by Poste Italiane and ask for further assistance.
The investigation will need to take place and the company will take the responsibility of offering you a solution.
Please note that you will be asked to offer information that will help to investigate the case.
It usually takes up to 48 hours to get a response from the Customer Service team. The complaints, appraisals, suggestions, and tracking number information requests can all be submitted.
But the lost parcel is not the only possible variant here. The parcel can also be stuck in transit, the goods can be stuck at customs, and delayed for any reason at all.
The Customer Service team will be able to provide you with all the answers you need. Keep an eye on their reply.
Even though the customer rating is impressive, you are still entitled to file claims.
Having reasonable claims is acceptable by any company that deals with requests and provides services to clients.
Whether you want to complain or have any suggestions, you are free to contact the Customer Service team at Poste Italiane for clarifications.
Usually, customers have the following claims that the Customer Service team deals with:
1) Tracked packages that did not reach the destination
At Poste Italiane, when delivery of an article cannot be completed, the item is either returned to the sender or returned to the Mail Redistribution Centre.
If you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, Poste Italiane cannot be held responsible for it.
In most of the other cases, the Italian delivery company will investigate the case and refund you.
2) Damaged tracked parcels
If the item arrives damaged, the first thing you need to do is get in contact with the seller as soon as possible. (this is for those who purchased an item online that was later on sent with Poste Italiane).
The seller will discuss the issue with the respective post company. In this case, the seller is responsible for the condition of the items when you receive them.
If the item is damaged you can enclose pictures, and put it all in writing, ideally in an email that you need to send to the seller.
The seller then will investigate what happened with Poste Italiane and either refund you or give you a substitute product.
3) Confiscated tracked items
Italian super cool factories which are engaged in delivery may still have packages delayed for reasons beyond their control even if they are super professional in what they do.
If a package contains a prohibited item when entering Poste Italiene or another country (if the package originates from Italy and goes abroad), then it will most likely be confiscated at customs by officials).
Ground information about Poste Italiane
Poste Italiane is a company with a long history and a generally good reputation. Their delivery is on time, their methods are generally good and prices are low compared to other courier services.
As a member of the Universal Postal Union, the Italian Post carries out its activities by the rules of the Universal Postal Convention, which regulates the international postal exchange between members.
An essential provision of this regulation is the ban on the transport of certain items; the Italian Post has no right to send such parcels.
These include explosive, flammable, or radioactive substances, as well as other dangerous goods, counterfeit and pirated products, objects of an obscene or immoral nature, etc.
Branches and locations
In 2021, Poste Italiane S.p.A. handled approximately 4 billion items of mail and 134 million parcels.
Additionally, 345 fully electric, three-wheeled scooters, stated to be more environmentally friendly and with greater load capacity, were introduced.
PuntoPoste (owned by Poste Italiano) was created for e-commerce logistics, a network that complements the network of over 12,800 post offices, enabling the collection and return of online purchases and the sending of pre-franked or prepaid parcels.
The history of Poste Italiane
Poste Italiane S.p.A. is the provider of postal services in Italy. Besides providing postal services, the Italian Post Group offers communication, postal savings products, logistics, and insurance services throughout Italy.
In 2000, the Italian Post Office, through its subsidiary SDA Express Courier, acquired 20% of the share capital of the Bartolini company and officially formed the Consortium Logistics and Parcels with the three companies for the sorting of parcels in the country.
Poste Italiane S.p.A. adopted a control system for monitoring in real-time all the post offices, the logistics network, and the security of digital communications and transactions working with the Italian government, international agencies, universities, and research centers.
An annual report from 2021 recorded Poste Italiane S.p.A.'s turnover as over €11.2 billion, an EBIT of €1.8 billion, a net profit of €1.6 billion, and a CAPEX of €754 million (Data source: Annual Report 2021).
During the COVID-19 pandemic, Poste Italiane was able to guarantee operational continuity and extensive cooperation with national institutions to support the logistical activities of the Italian National Protection Service.
Interesting facts about Poste Italiane
- Since 2018, Poste Italiane S.p.A. has introduced, in collaboration with the Mayors of Italy, a program for supporting small Italian municipalities by strengthening its presence throughout the country, urban redevelopment, and security measures in the areas adjacent to Post Offices.
The initiative is part of the broader Environmental, Social, and Governance strategic plan which aims to support the development of the country.
- Since 2018, Poste Italiane created a new division to unify payment, mobile and digital services under a single unit. The new division takes over the mobile phone operations of Poste Mobile.
Poste Italiane Customer Service:
Telephone number : 800.003.322 (toll free 24 hours).
International number: +(39) 02.82.44.33.33
Email: [email protected]
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Official website
http://www.poste.it/ -
Provider’s phone number
+(39) 02.82.44.33.33 -
File a claim or find a package
Email: [email protected]
