Organisme national des postes Egypt
Egypt
Egypt Post is the national postal operator of Egypt, providing mail forwarding services both within the country and abroad.
In addition to standard delivery, it is engaged in courier delivery.
As a member of the EMS cooperative, Egypt Post is the designated carrier for the delivery of EMS packages.
Egypt Post tracking packages and shipments
Tracking packages and shipments is a regularly performed activity on the Alltracking website. The website is visited by hundreds of people daily.
The tracking procedure takes a few minutes and each step of the way is described on the main page so that newcomers could easily track their parcels down.
Egypt Post is a reliable postal service for customers in the country and outside of it. The company’s postal abilities are exceptional and the tracking procedure is always easy.
Egypt Post lets tracking websites offer any visitors with a tracking number the possibility to track shipments and packages without any limits.
Alltracking is a secured fast online tracking platform that cooperates side-by-side with Egypt Post.
We provide you with the most powerful parcel tracking system for any post office no matter what country the package belongs to. Egypt Post is just one of the multiple companies we track parcels from and we must say almost 100% of the customers are satisfied with the service.
Alltracking website is a part of the global e-tracking system and accepts any international tracking number, it is a universal tracking website to track a parcel on a global level such as "track my parcel" with accurate information about your shipment.
Alltracking.com will do the job of providing the information regarding your delivery by visiting our website, introducing the tracking number, and connecting to the world's database.
With Alltracking.com the service is less complicated because there is no need to log in or enter any personal information about your package as the platform has a built-in automatic recognition system that determines which courier your tracking number belongs to.
The information you want to receive then will be automatically displayed on your screen.
You will get the location and the status of your parcel immediately not needing to take any difficult steps.
What do I need to enter to track the parcel?
Usually, if everything goes smoothly, you only need a tracking number that you will introduce into the tracker panel.
The first thing to do is to make sure you have the number that was given to you on the paper receipt or in your email confirmation with the processed payment.
When you land on the main page you will see the upper panel that has the sections that you can visit to get where you need to.
See the Track and Trace section and click to get there.
If you introduce Egypt Post's tracking number that is requested in the tracker field, you will receive detailed information about the parcel and its current status.
All you have to do is find the typically 13-characters tracking number that you have on your receipt.
The receipt is usually kept as a paper document or in your email among confirmation letters.
Alternatively, if you do not know how to find it or you do not have the number for any reason at all, you can contact the Customer Service team for additional steps.
Can Egypt Post track numbers be found in the global tracking system?
Even though people may think that Egypt Post may be a bit slower and more simple than other big postal companies in the world but this is not true. Egypt Post is a company that is absolutely like any other and its terms and conditions as well as delivery time is always on the highest level.
Tracking Egypt Post shipments and parcels can be done from any part of the world outside Egypt via our AllTracking global tracking e system - just follow the onscreen instructions and you will be able to track as many parcels as you expect to receive.
The features of the Alltracking website guarantee you the fastest and most effective way of information processing. You are always one click away from the information you need.
How can I find out where my package is?
The idea behind the creation of the Alltracking website was to allow customers to track their parcels until they reach their destination.
Alltracking gives you a wide source of information if you introduce the tracking code into the panel and submit it.
Our online service only requires your Egypt Post number that you should have after the payment was finalized.
Alltracking is a secured highly professional method of finding detailed information that you cannot get access to without a special service.
This tracking packages and shipments website grants the customer the possibility to witness the changes at every step of the way, estimating the delivery at the right time.
What do I need to do to find the parcel on the Alltracking website?
All the steps you need to perform on our website are simple:
- enter the postal identifier in the field with the icon,
- click on the Track the Package button,
- find out where your package is and its current status.
The information we provide will include the hub where the package is, the time and date – and most importantly the destination and approximate time it will get there.
What is a tracking number – Egypt Post?
Egypt Post has the same tracking system that other worldwide post companies do. The company assigns tracking numbers to its international parcels and priority mail.
What is a tracking number and why is it necessary for the Alltracking website?
*A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package till it reaches its destination.
With this unique combination of letters and numbers, you can easily find out where the parcel is while in different hubs in various cities and when it will depart to reach the destination.
This means that if there is no special number that is unique and yours only – the information cannot be considered confidential. Our website makes sure of it.
Giving each parcel its separate number helps to identify it in the best way possible.
Egypt Post's tracking numbers are meant to help you follow the order through from the departure point to the destination point without any second-guessing or doubts.
You enter the Track and Trace section, introduce the special combination you have, and have the information displayed to you. This is what an electronic post-global system helps customers do.
Egypt Post Postal Number Formats
The tracking numbers by Egypt Post are a standard well-known combination of letters and numbers in their unique order.
This number format is recognized and is similar to all the tracking numbers around the world.
The number consists of characters that are specific and unique.
To track your parcel online, the system will ask you to introduce the tracking number you were given upon the parcel registration.
This number is yours and does not coincide with any other tracking number out there.
What does the Egypt Post tracking number look like?
Postal items are of two categories and the main criterion for separation is the weight of the item: up to 2 kg - small packages, over - parcels.
Shipments from Egypt up to 2 kg may not be tracked, but parcels and fast delivery of EMC items are always registered by Egypt Post and given a tracking number.
The international postal identifier consists of an alphanumeric series:
For small packages weighing up to 2 kg - Rx123456785EG;
For parcels weighing from 2 to 20 kg - Cx123456785EG;
For EMS shipments – Ex123456785EG.
The 13-digit track number is encrypted: the type of departure in the first letter, the uniqueness of the number is confirmed by the second letter and all numbers after it, then 2 letters follow – they stand for the country of the departure – EG – Egypt.
The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.
AllTracking system is integrated with the global parcel tracking service that can track any goods you send via post from Egypt with Egypt Post so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.
Then enter the given code into the field and click Track button.
The next thing you know the informaton regarding your package or shipment will be displayed on your screen,
Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.
Usually, all the information Alltracking has is in the system and can be viewed by any customer who has a tracking number.
Just like we mentioned previously – the most valuable information you have is your tracking number.
This combination of digits and letters you possess is everything you need to have to know where your parcel is.
Egypt Post has a transparent tracking service and the information present on the website is corrected before being completed.
Most websites will allow you to enter the given number into their Tracking System finder but in case the website does not provide this information directly, you can contact the Customer Service team and request additional details.
The package you request the information for will be checked by our Customer Service team, who are constantly monitoring all the changes that happen.
The Local or International Tracking department deal with lost/delayed or damaged packages.
If you think this can happen to you, do not hesitate to contact the team for specifications.
Before any tracking starts
In case you are wondering how to find the information hidden behind the tracking number, this is what you have to read.
The tracking number can be found on the paper receipt you have or in your email letter, received after the payment process was completed.
Track and Trace system by Egypt Post
Before the parcels can be tracked and traced on the Alltracking website they have to go through a multi-step process by Egypt Post.
Conventionally, Egypt Post international shipments go through the following main stages:
- Reception of departure at the Egypt Post office;
- Processing and distribution in the sorting center;
- The parcel arrives at the place of international postal exchange, where it is being prepared for further movement;
- Customs clearance in the country of the sender;
- Export;
- Import;
- Customs clearance by the receiving postal service;
- Parcel sorting by the receiving postal service;
- Delivery of the parcel to the recipient.
When the parcel leaves the Egypt Post office, this is when Alltracking starts to become useful to customers.
Egypt Post's tracking service is very accurate and provides always up-to-date information on deliveries and shipments.
Alltracking website processes the data received in the system and passes it on immediately.
We try to make sure our website works non-stop so that people from any corner of the world with any time different could access.
In 95% cases customer will be able to find the information they need staright away. But it can also happen that the website will not be able to show updates.
There can be numerous reasons for non-trackage of the parcel you need information for.
But before any panic starts, customers are adviced to consider it being stuck in transit.
This means that the status of the package has not moved in a long time and there is no news that the tracking website can share.
After any significant changes take place, the status of the parcel will be updated accordingly. But if you do not see it straight away, do not consider the package lost – it can just be temporarily delayed.
In case you think it is lost, we want you to know there can be many other reasons why it cannot be tracked at the moment.
Though our website insists you wait before you conclude that the parcel is lost, we also want you to know that in case you are impatient to know why you have to wait so long, you can contact the delivery company itself to find out why the information is missing.
Usually, our website displays all the information received from Egypt Post. We will try to give you information that is up-to-date, following every news that hits the system.
But it can surely happen that the parcel is lost on the way to the final destination. These cases are rare but they do exist.
In case this happens do not overthink and contact the Egypt Post Customer Service team for further assistance.
Most packages are delivered no later than 5 business days after the expected delivery date. It may take longer if it is in the other part of the world.
If the delivery is taking longer than expected and you're concerned that your package is missing, we want to help you find it.
You request us to see if there are updates not shown on the website or you can ask Egypt Post to start an investigation into the missing package and we hope it will get sorted very soon.
If the package is declared missing, the sender can request compensation for the insured value of the package and the cost of postage (after investigation and in compliance with all the required policies).
Egypt Post processes claim in the same way that most countries do.
When you keep entering Alltracking but see no updates showing up, you are entitled to submit a claim and let the Egypt Post deal with it.
Usually, people ask for an investigation in 2 cases:
- when the package or shipment is damaged
- when the parcel is lost
In both of these cases, you have to contact Egypt Post directly and tell them about your concerns.
In most cases, you will be asked to submit a written claim and send it by post or email address.
Here is what information you need to include in your claim:
-your tracking number, a small resume of the package, together with the content description, and a copy of the purchase bill or invoice.
This is a standard package, so if you have to add any more documents, you will be informed.
For any of the reasons above including your willingness to find out additional details about the shipment's next location, contact the Customer Service team of the Postal company.
Ground information about Egypt Post
Egypt Post, also known as the National Postal Authority, is a government corporation.
Among the local and international postal services offered by this organization are postal services, registered mail, express mail, cash on delivery, and package delivery services.
The cost of all this is relatively affordable for all citizens.
In addition, Egypt Post provides bill payment services.
Branches and locations
Egypt Post has 4,000 branches throughout the country. Most of them are located in Cairo.
The History of Egypt Post
Egypt Post was founded in 1865 and offers both postal and financial services.
During its 15 decades of existence, its activities have been inspired by the rich Egyptian culture.
For this reason, this postal service is one of the country's key economic pillars.
In recent years, users of the Egyptian postal service have witnessed great technological advancement, all thanks to the latest innovations that have enabled citizens to trade both locally and internationally.
This is due to the e-commerce portal and mobile application, which are available to all members of the global community.
Interesting facts about Egypt Post:
- Since the National Postal Authority of Egypt is a member of the Universal Postal Union and an EMS partner, its work extends to all member countries of these organizations, including:
- European states, both western and eastern (Russia, Ukraine, Belarus);
- USA, Canada, and South American countries;
- countries of Africa and Oceania;
- Asian states (China, Japan).
- Egypt Post deliveries are known to reach their destination quite fast. For a domestic parcel, there is an average delivery time of a document or parcel of 2 business days.
In the case of international delivery, the average parcel arrival time is 5 business days or depending on the region of the destination country for Egypt Post delivery.
Egypt Post Customer Service:
Telephone number: +20 235315900
Email: To send your first inquiry use the official website.https://www.egyptpost.org/enpo/en/contactUs
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Official website
http://www.egyptpost.org/ -
Provider’s phone number
+20 235315900 -
File a claim or find a package
To send your first inquiry use the official website: https://www.egyptpost.org/enpo/en/suggestions
