ECMS

ECMS

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    ECMS Express is an international network of express delivery of mail and cargo based in China.

    The company manages to cover all the remote regions of the county, offering last-mile delivery to customers locally and internationally.

    ECMS Express tracking packages and shipments

    The main goal of ECMS Express is to help customers around the world simplify cross-border parcel transportation. Its investment in innovative technology allows it to provide consistent, end-to-end package delivery solutions, from package receipt to delivery to its final destination.

    ECMS Express delivers packages and shipments to many countries around the world and you can track all packages that are sent through this company on Alltracking website with just a few clicks.

    ECMS Express is trying to actively develop and keep up with the times. The management of the service introduces innovative technologies into the work to make sure the customers get the best they can from the company.

    ECMS Express’ Tracking System is available 24/7 with regular updates that the customers can rely on and consider a reliable source of information.

    Alltracking makes sure all the packages and shipments marked by ECMS Express can be traced no matter where they are.

    You can easily track any postal shipment with the Alltracking website which guarantees you straightforward information about your package.

    ECMS Express is a company with a logistics target that delivers parcels of any kind to any part of the world. When the company takes care of customers’ parcels and sends them overseas, the tracking number is always assigned for everyone’s convenience.

    Our website surely will offer you transparent information related to shipments and packages when you enter a tracking number on our online platform.

    Alltracking.com will do the job of providing the information regarding your delivery by visiting our website, introducing the tracking number, and connecting to the world database.

    With Alltracking.com the service is less complicated because there is no need to log in or enter any personal information about your package as the platform has a built-in automatic recognition system that determines which courier your tracking number belongs to.

    The information you want to receive then will be automatically displayed on your screen.

    You will get the location and the status of your parcel immediately not needing to take any difficult steps.

    What do I need to enter to track the parcel?

    When you are 100% sure you want to track packages and shipments you enter our website and follow the steps indicated there.

    ECMS Express offers postal updates through the postal server that can be accessed by customers from any corner of the world.

    Alltracking is the website that can guarantee you the status and location of the package or shipment that you are expecting to get delivered.

    All the information you need to give us is the number that is requested in the tracker field, and you will receive detailed information about the parcel and its current status.

    Just like it was mentioned above, the tracking code is everything you need at this point.

    For those customers who do not know where to find the tracking number, try to remember the method of payment you performed.

    If you paid with cash or credit card – you should have a receipt with the tracking number on it. The confirmation number can also be found in your email if you choose an online payment method.

    The tracking number will give you an understanding of where the packaging is at this very moment.

    For example: the parcel can be: either in transit, delayed, or stuck in customs. This information usually helps the customers understand when to expect the package and what barriers it may have on the way to the destination.

    Can ECMS Express tracking numbers be found in the global tracking system?

    ECMS Express is the logistics company that operates globally.

    The tracking numbers that such companies usually assign to parcels that travel abroad can be identified by any tracker website that has access to the universal tracking database.

    You can track ECMS Express globally via our Alltracking online platform where you will be able to track as many parcels as you expect, you will find your tracking numbers on items you have purchased online that use a courier.

    As ECMS Express is one the most customer-oriented logistic companies in China, with a Tracking system that is designed for customers’ convenience.

    How can I find out where my package is?

    To track and trace packages and shipments from China one has to have a tracking number that will be useful at all stages of the tracking process.

    No matter where you are at and what time of the day it is Alltracking will allow you to introduce the tracking code to find the information that you need to know.

    Our tracking platform made it seem effortless for anyone to track packages and shipments on its website with the help of just a combination of characters that you are given upon purchase.

    Alltracking gives you a wide source of information if you introduce the tracking code into the panel and submit it.

    Our online service only requires your tracking number which you should have after the payment was finalized.

    Alltracking is a secured highly professional method of finding detailed information that you cannot get access to without a special service.

    This tracking packages and shipments website grants the customer the possibility to witness the changes at every step of the way, estimating the delivery at the right time.

    What do I need to do to find the parcel on Alltracking website?

    Alltracking will make sure your parcel is found in the system no matter when you try to get hold of it.

    Alltracking website is a respectable online platform for customers who are dealing with parcels and packages as well as goods deliveries from all around the world.

    The basic knowledge of how we operate will help you to get the updates you need.

    All the steps you need to perform on our website are simple:
    - enter the postal identifier in the field with the icon,
    - click on the Track the Package button,
    - find out where your package is and its current status.

    The information we provide will include the hub where the package is, the time and date – and most importantly the destination and approximate time it will get there.

    What is a tracking number – ECMS Express?

    ECMS Express offers tracking numbers that resemble the typical tracking number combination but have the company’s abbreviation in it.

    ECMS Express’ packages have a similar tracking number to standard tracking numbers that are assigned to parcels that leave a country to travel abroad.

    You can track any ECMS Express’ package or shipment on Alltracking.com only having a tracking number.

    This is not all – you can track as many packages on our website on the same day as you wish. Neither Alltracking nor ECMS Express will limit you.

    *A tracking number is a specific number assigned to each parcel just before it is shipped. This number works as a unique ID code and allows people to follow and track their package till it reaches its destination.

    With this unique combination of letters and numbers, you can easily find out where the parcel is while in different hubs in various cities and when it will depart to reach the destination.

    Giving each parcel its separate number helps to identify it in the best way possible.

    The company’s tracking numbers are meant to help you follow the order through from the departure point to the destination point without any second-guessing and doubts.

    You enter the Track and Trace section, introduce the special combination you have, and have the information displayed to you. This is what the electronic postal system helps customers do.

    ECMS Express Tracking Number Formats

    Every combination of characters known as the company’s tracking number assigned by ECMS Express is special and unique.

    To track your parcel online, the system will ask you to introduce the tracking number you were given upon the parcel registration.

    ECMS Express always assigns a tracking number to its shipments and parcels.

    A unified tracking number format for registered international mail has been approved.

    The company’s tracking number is created from 16 characters.

    What does ECMS Express tracking number look like?

    ECMS Express uses a 16-digit code as a tracking number consisting of numbers and letters.

    Here are some examples and formats for ECMS Express tracking numbers.
    - 7 letters + 9 numbers: APECHTR203447922
    - 5 letters + 11 numbers: EGNRT53001215600

    * A tracking number is a specific number assigned to each parcel just before it is shipped. This number works as a unique ID code and allows people to follow and track their package all the way.

    Alltracking helps customers track and trace their packages and shipments from any part of the world.

    When you enter the combination of letters and digits you are most likely to find the updates immediately.

    Our online system offers them every 24 hours with tiny exceptions when the parcel has not reached the hub yet.

    But let us tell you that no matter if it is your first ever package to track or the fifth, it is equally easy to do it.

    Do not panic if you have not done it previously. Alltracking made is so simple for anyone involved in the tracking process.

    If you enter the main page of the Alltracking website you will see the upper panel with a few buttons to click on.

    The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.

    Alltracking system is integrated with the global parcel tracking service that can track any goods you send from China with ECMS Express so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of characters/ numbers and letters that you have printed on your receipt or confirmation letter in your email.

    Then enter the given code into the field and click the Track button.

    The next thing you know the information regarding your package or shipment will be displayed on your screen.

    Whether you have any difficulties entering the code or other questions, feel free to contact our Customer Service team for clarifications.

    ECMS Express has a standard way of offering customers information updates.

    You are being given a tracking code which you can use on the company’s website or this website here. The only difference is that the website’s “check your parcel status” procedure is far more complicated.

    It is not difficult to track and trace your package with the help of the Alltracking e-tracking system.

    You are one step away from the information on the status and location of your parcel. But you need a tracking number for it. Find it on your paper receipt or in your email confirmation.

    The most important combination of digits and letters you possess is everything you need to have to know where your parcel is.

    ECMS Express has a transparent tracking service and the information present on the website is corrected before being completed.

    Most websites will allow you to enter the given number into their Tracking System finder but in case the website does not provide this information directly, you can contact the Customer Service team and request additional details.

    The package you request the information for will be checked by our Customer Service team who are constantly monitoring all the changes that take place.

    The Local or International Tracking department deals with lost/delayed or damaged packages.

    If you have a feeling that may be your case, do not hesitate to contact the team for specifications.

    If you are wondering how to find the tracking number and have no clue where to search, read below.

    The website is easy to understand and follow.

    Track and Trace system in China

    Packages sent and delivered by ECMS Express logistics company are usually monitored within the system. They can be analyzed by the company itself or by enterprises like Alltracking.

    ECMS Express uses specific post technologies to give the customers access to the data that is associated with the packages and shipments that customers have unique tracking codes for. Usually, the tracking numbers that ECMS Express assigns are easy to monitor anywhere in the world.

    ECMS Express is a great logistics partner for any tracking website because it is:
    - A part of a reliable online global tracking system that is available 24/7
    - Has integrated electronic invoices and statements
    - Offers access to comprehensive reports as required by tracking websites to offer customers appropriate information.

    ECMS Express’ Track and Trace system is available for you to access 24 hours a day, 7 days a week and Alltracking generously provides the accumulated data from the ECMS Express’ database for your convenience.

    This allows you to monitor the progress of any time of order to delivery end.

    Do not hesitate to take advantage of the capabilities the system offers.

    It can happen that the data is missing from the system. The customers usually see it as a bad sign.

    If you cannot explain the absence of information – think of it as of a delay that will eventually be successful and the status will be shown after the package reaches a certain location.

    Most of the time customers panic when the information is not being updated but we have to admit there can be a rather convincing reason.

    There can be numerous explanations for the non-trackage of the parcel you need information for.

    But before any panic starts, customers are advised to consider it being stuck in transit. This means that the status of the package has not moved in a long time and there is no news that the tracking website can share.

    After any significant changes take place, the status of the parcel will be updated accordingly. But if you do not see it straight away, do not consider the package lost – it can just be temporarily delayed.

    Though many may consider that ECMS Express may have hundreds of packages daily and it is hard to take care of all of them, it is not true. The company is experienced and does the job well.

    ECMS Express takes very good care of the parcels as the trust rating is too high to let anyone down. Even though most cases are successful, this cannot be 100% of the cases.

    ECMS Express employees are usually very attentive and caring when it comes to all the actions that need to be done, going the extra mile for the customers to be satisfied but 100% of cases simply cannot always be successful.

    The parcel may be lost on the way to the final destination. These cases are rare but they do exist.

    In case this happens please contact the ECMS Express’ Customer Service team for further assistance.

    The investigation will need to take place and the company will take the responsibility of offering you a solution.

    Please note that you will be asked to offer information that will help to investigate the case.

    It usually takes up to 48 hours to get a response from the Customer Service team. The complaints, appraisals, suggestions, and tracking number information requests can be submitted.

    But the lost parcel is not the only possible variant here. The parcel can also be stuck in transit, the goods can be stuck at customs, and delayed for any reason at all.

    Customer Service team will be able to provide you all the answers you need. Keep an eye on their reply.

    ECMS Express seems to have one of the best Customer Service teams in China – the staff is capable of dealing with any types of requests and issues.

    Whether you want to complain or have any suggestions, you are free to contact the Customer Service team at ECMS Express.

    Usually, customers have the following claims that the Customer Service team deals with:

    1) Tracked packages that did not reach the destination

    At ECMS Express, when delivery of an article cannot be completed, the item is either returned to the sender or returned to the Parcel Redistribution Centre.

    If you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, ECMS Express cannot be held responsible for it. In most of the other cases, the delivery company will investigate the case and refund you.

    2) Damaged tracked parcels

    If the item arrives damaged, the first thing you need to do is get in contact with the seller as soon as possible. (this is for those who purchased an item online that was later on sent with ECMS Express).

    The seller will discuss the issue with the respective post company. In this case, the seller is responsible for the condition of the items when you receive them.

    If the item is damaged you can enclose pictures, and put it all in writing, ideally in an email that you need to send to the seller. The seller then will investigate what happened with ECMS Express and either refund you or give you a substitute product.

    If you have any claims that you want to address to the team, please use this email address to contact te team: [email protected]

    Ground information about ECMS Express

    ECMS Express is an international company that provides logistics, forwarding and e-commerce services in different parts of the world. It is equipped with innovative technologies and a unique structure that allows for continuous delivery.

    For more than 10 years the company has been developing B2C skills that differentiate them in the market and also has good partnerships with leading e-commerce companies around the world.

    ECMS Express leverages its extensive experience in global logistics services and competitive market rates to provide a comprehensive cross-border logistics solution. In addition, the company has invested in its own intelligent logistics system and several integrated customs systems to offer customer-centric delivery solutions.

    Branches and locations

    ECMS Express currently has offices and warehouses in the US, Malaysia, China, Japan and most of Southeast Asia.

    The history of ECMS Express

    The company was founded in 2013 with the aim of helping international customers simplify cross-border parcel transportation with the best sustainable solutions from the moment the parcel is received to the delivery of the parcel to its final destination.

    Charles Cao established ECMS Express and set up an office in Beijing and Los Angeles first based on his observation of how Chinese consumers appreciate the e-commerce to quality products that are not readily available in the Chinese market.

    In 2014, ECMS United States office officially developed cross border delivery and fulfillment capabilities. At the same time, ECMS customs clearance capabilities were established in Tianjin, Beijing, Shanghai, and Guangzhou.

    In 2015, ECMS Netherlands and Korea offices were strategically set up and position with a focus on the U.S. and Asia Pacific markets.

    In 2019, ECMS inaugurated Europe to Korea, Japan, Hong Kong, and Southeast Asia region trade lanes. .

    Interesting facts about ECMS Express
    - Most frequently ECMS Express delivers to: Malaysia, Philippines, Thailand, Singapore, Japan, Korea, Hong Kong and the USA.
    - Domestic packages usually arrive within 1-2 business days.

    However, for international parcels, ECMS Express delivery times vary from 5 to 10 business days.

    ECMS Express Customer Service:
    Telephone: +86 400-086-1756
    Email: [email protected]

     
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