China Post Group Co., Ltd
China
China Post (中国邮政) is China's national postal service provider, delivering regular and registered mail and parcels throughout China and internationally.
China Post is engaged in the delivery of parcels and postal items in China and beyond. This postal operator carries out a colossal volume of shipments from Aliexpress and other similar trading platforms, which have become insanely popular over the past few years.
China Post tracking packages and shipments
Tracking China Post parcels always seems easy. The company made sure the tracking numbers the parcels are given could be tracked anywhere in the world. China Post packages and shipments are being given unique combinations of digits that resemble no other number.
AllTracking gives customers a great possibility to trace the parcel and see its status no matter where it is. You will be granted an update on the most recent changes that take place.
China Post packages and shipments can be tracked on Alltracking website from any corner of the world. All you need is access to our website and your tracking number assigned by China Post.
What do I need to enter to track the parcel?
The parcel can be tracked on this website with the help of a tracker panel that automatically redirects all the information so you and displays it. As AllTracking is the e-tracking source that processes data 24/7, you can rely on information to be up-to-date.
If you happen to introduce China Post tracking number that is requested in the tracker field, you will receive detailed information about the parcel and its current status. This status is automatically changed when the package is headed to another location. For those customers who do not know where to find the tracking number, try to remember the method of payment you performed.
If you have a receipt, consider finding the number on it. You can also find the tracking number in your email. This tracking number is the secret combination of letters and digits given to you to receive so much wanted notification related to your parcel. But the status of the parcel can change from time to time.
If you happen to not see any significant changes do not panic and wait until the information is updated. For example, the parcel can be: either in transit, delayed, or stuck in customs.
What does one need to do with these details?
Usually, this helps the customers to understand when to expect the package and what barriers it may have on the way to the destination.
Can China Post track numbers be found in the global tracking system?
China Post tracking system is a part of the global e-tracking system which makes websites like Alltracking do the job of offering the customers all the parcels and shipments’ information easily. It is quite simple to track and trace your parcel by China Post with the help of a tracking platform like Alltracking. In addition, thanks to agreements and partnerships with other postal companies around the world, all China Post packages pass through checkpoints where information is constantly updated.
All packaging data is automatically recorded on the company's platform and this shows all information to the customer when tracking the package. To track your package you only need to know the China Post tracking number and enter it in the search field of the tracking section to know the status or location of the package.
Tracking can be done at any time and from anywhere, and there will always be some information about your package to display. Alltracking daily offers updates on parcels and shipments sent or received by China Post. The tracking procedure is available by clicking the “Track and Trace” section title on the upper panel.
All you have to do is click on it and you will be automatically redirected to the page where you can introduce the tracking number.
How can I find out where my package is?
Alltracking allows to find the parcel on the website having just a tracking number. The service on our website gives customers a secure possibility to see where the package or shipment is in real time. The hub and the status of the parcel will be shown introducing the tracking number. In the case of non-disclosure, when the details about the parcel are not shown, consider contacting a China Post Customer Service representative for additional information.
If the parcel is still missing after a few days, give the Customer Service team the tracking information you have and wait for the investigation. Alltracking is the website that provides all the necessary information immediately. Remember that you are just one click away from the shipment information you request. Get the code from your receipt whether it is saved in a paper form or your email, enter it into the panel, and click the button.
Highly professional and strictly confidential – these are the right words to describe Alltracking system as a part of the global tracking platform.
If you want to know when to expect the parcel and the estimated delivery time, you can easily find it with the help of Alltracking. Alltracking is an ideal information-detecting method for parcel and shipment identification which is available to those presenting the China Postcode. Do not keep yourself away from the details we own on your parcel.
What do I need to do to find the parcel on Alltracking website?
The routine is effortless and does not require any step that customers may consider complicated. As Alltracking is a tracking platform for customers supported by the global post industry, the information the system processes is being spread with lightning speed.
Performing 3 easy steps usually gets the customer where they need to get.
What do you need to do to get the information from Alltracking?
First of all, one has to get the identification number (unique code) written on the receipt, received upon the payment process.
Secondly, you have to introduce the special combination of letters and digits into the field, entering the “Track and Trace” department on the upper panel. When this step is performed, please click the “track” button to finalize the process. Then you will get access to the data and check the status of the parcel and know the way to monitor the changes whenever you need to check the details.
Usually, the website will show you the hub where the parcel or shipment is at.
If you have zero information displayed or the information has not been updated for a long period, consider contacting the Customer Service team.
What is a tracking number – China Post?
To track China Post shipments simply enter your tracking number once you click Track and Trace button on the upper panel.
Our AllTracking website will automatically update you with the latest information we received from China Post. The system we own is a part of the global e-tracking system that allows Alltracking to give you the most accurate news regarding shipments and packages from China Post.
China Post will give you a tracking code that our system will easily recognize.
Usually and most definitely it will be a unique combination of letters and numbers that will tell you where your parcel is at the moment.
*A tracking number is a unique ID number or code assigned to a package or parcel that can be found on the paper receipt upon the payment process or in the email of the customer upon the confirmation.
China Post Postal Number Formats
China Post tracking number format may differ, depending on the type of parcel and the delivery option. Registered Air Mail, tracking number starts with "R" or "L". Ground mail or regular mail, the tracking number starts with "U". Surface mail or unregistered mail consists of an 11-digit number.
Usually, the tracking number for packages from China starts with alphabetical characters + 9 numbers + 2 alphabetical characters.
The information provided by these tracking numbers will show you the timings, the location of the package, and some other additional info.
Each company uses different codes, here’s a list of the primary shipping providers:
- China Post Small Packet shipments present a tracking number composed of 11 numbers and its shipping time is between 30 and 40 business days.
- China Post Air Mail shipments trackings start with RR + 9 numbers + CN and shipping time is between 30 and 40 business days.
A China Post EMS tracking number (shipment ID) has 13 characters. It starts with the letter “E” for Express Mail and ends with “CN” or “CS” with 9 digits in between. For electronic packet/EUB, the tracking number starts with “LK”. For China International Express, it begins with “CT”.)
What does China Post tracking number look like?
China Post tracking number is - a 13-digit tracking code, usually starts with “R”,”LF”,”C”,”U”. It is then followed by a 9-digit number and ends with China's ISO code, CN or CS.
The most popular and the most commonly used type of package especially for internet purchases is China Post Small Packet Plus. China Post Small Packet Plus is an economical shipping method introduced by China Post. The service is popular on the trading floors of the Middle Kingdom, delivering goods to various countries.
Small packages delivered by this method have an eleven-digit code (77000189054), or a U..CN format track number. A good example would be this: UG070906366CN.
The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website. AllTracking system is integrated with the global parcel tracking service that can track any goods you send via post from or to China Post so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.
Then enter the given code into the field and click Track button.
The next thing you know the informaton regarding your package or shipment will be displayed on your screen.
Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.
All the information available in the system, will be displayed to you once you introduce the tracking number. You can always find it on our paper receipt or in your email after the payment process is finalized.
You are more than likely to see all the changes that happened in the last 24 hours. But it can also sometimes happen that you will not see any changes on your screen. Not seeing any latest updates doesn’t yet mean the parcel is lost.
Here is what we would like you to know:
1. China Post small packets can be tracked after they leave the first station in China, because small packets are usually tracked and traced by the system. China Post Tracking number format for a regular small packet: UC123456789CN. Most of the retailers on eBay, Wish, or Aliexpress send goods with China Post as it is the cheapest possible delivery option.
2. It can happen that the package cannot be tracked after it leaves China. China Post doesn't charge much for the service.
3. If the parcel has been exported, the shipping status will not be updated until the parcel reaches the destination country. This can take from 3 to 60 days, depending on different shipping methods.
4. The carrier may omit to enter the tracking information.
5. Your package may have been lost during the transportation period. In case of a lost package, you have to contact Customer Service representatives for confirmation and further instructions.
China Post can refund you for the lost parcel if the reasons are objective. Do not hesitate to ask for additional information if you need it. If you have doubts, you are entitled to receive the answers you seek to find.
The “Track and Trace” system is easily understandable. Every step of the way is monitored and displayed for your convenience by a team of professionals who update the information with its changes. You see these notifications immediately.
Track and Trace in China by China Post
Track and trace technology has significant value for both industry and society. For industry, track and trace solutions can solve quality management problems during manufacturing, improve product quality, and increase customer satisfaction. For society, it can prevent adverse effects from contaminated or defective goods. Therefore, both Chinese industry and the government are increasing efforts to promote the establishment of a reliable, safe traceability system.
You can track such parcels only before export, or before transfer to the postal operator. In the country of the addressee, they are usually not tracked. But it also happens that China Post sends parcels as registered shipments with track numbers R ...... CN, L ...... CN. In this case, users can track the path of the parcel not only to China Post but also throughout China and the country of the addressee.
In certain situations the parcel can stay untracked but this usually changes fast. The shipment or packaging can be stuck in a hub without any significant changes. In case you have doubts or you seem unsure, do not hesitate to drop China Post a line asking for information you can not see online. Alltracking system receives the changed or updated data immediately, but if you feel like you need a more detailed report, consider contacting Customer Support team.
The Customer Support team should be able to offer you a report and estimate the approximate time of the delivery.
The first and the most important step to take is to wait some time for the details to be uploaded.
If there is still not any progress and the status does not change, offer the Customer Support team the tracking number for them to see what the problem may be. Most of the time it got delayed somewhere and as soon as something changes the updates will be shown.
If the delivery status of your package remains unclear, be sure to inform Customer Support team and ask your questions to receive answers. When contacting customer service, you will be asked to provide the tracking number from the receipt and, if possible, an accurate and detailed description of the goods and packaging.
Most likely then all the distribution centres will be checked in order to find out if the shipment was perhaps addressed incorrectly or if its packaging got damaged or lost on the way.
If the package was not retained in one of our distribution centres the Support team will continue the search to find out where things went wrong.
Some of the parcel status may include the following:
- Package Received
- Departure from Local Sorting Center
- Arrival at Regional Sorting Center
- Departure from Regional Sorting CenterП
- Dispatched from Office of Exchange
- Handed over to the Carrier
- Arrival at Destination
- Arrival at Processing Center
- Item Presented to Customs
- Item Returned from Customs
If you want to start a dispute, you have to know the basic information about China Post package and shipment claims. China Post does not deal with the recipient directly. China Post only accepts query or claim from a customer who has an original shipping receipt. So, for those customers who ordered products online, the best solution is to contact your payment authority(Ebay, Aliexpress, Paypal, or Credit card company) and file a non-receipt dispute as soon as you can. Once you have filed the dispute, then it becomes the seller’s duty to prove that the parcel has been successfully delivered to the customer.
If they can not show such proof in a specific period, the money will be refunded to the customer.
In most case when you file a claim about a damaged or lost item the company should be able to refund you – fully or partially, depending on each separate case. Please remember that the investigation must first take place.
Note: No compensation shall be made for lost packages caused by force majeure factors such as natural disasters and wars.
Ground information about China Post
China Post, legally the China Post Group Corporation ( 中国邮政集团有限公司, Pinyin: Zhōngguó yóuzhèng jítuán yǒuxiàn gōngsī ), is the state-owned enterprise operating the postal service in China. It provides most of postal and logistics services in the country, doing most of the job in regions excluding Hong Kong and Macau.
The Corporation officially shares its office with the sub-ministry-level government agency State Post Bureau, which regulates the national postal industry (theoretically including the corporation too).
Branches and locations
- Postal offices and branches: 410,100
- Mail-processing centers: 236
- Computerized postal offices: 20,000
- Locations – throughout China.
The history of China Post
China Post is a leading postal carrier in China. China Post offers domestic and international mailing solutions, newspaper distribution, and postal remittance services. China Post also offers postal express delivery service (EMS), as well as logistics services, e-business, and financial services.
The Customs Post Office of the Qing dynasty was established in 1878 by Robert Hart at the suggestion of the foreign powers, with branch offices in five major trading cities.
On 20 March 1896, the Customs Post Office became the Great Qing Post, which in 1911 became independent of the customs service.
The Great Qing Post became the Chunghwa Post in 1912. Chunghwa postal service had signed a contract with the China Airways Federal group in 1929 to transport airmail on the Shanghai-Hankow, Nanjing-Beijing, and Hankow-Guangzhou routes. Chunghwa Post had functioned as the biggest postal service provider of Mainland China until 1949.
The postal service that we know today of People's Republic of China was established in 1949. It replaced the Chunghwa Post in mainland China in 1949, as well as in the Universal Postal Union in 1972. The Union was administered by the Ministry of Posts and Telecommunications.
Interesting historical facts
- China Post is directly supervised by the State Post Bureau which has overall responsibility for regulating postal service in China. The State Post Bureau is an agency reporting to the Ministry of Information Industry of the People's Republic of China.
- China Post does currently not offer shipping by boat to the United States from Mainland China. This policy became valid in November 2021.
China Post Customer Service:
Telephone number: +86 10 11185
Emal: [email protected]
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Official website
https://www.ems.com.cn/ -
Provider’s phone number
+861011185 -
File a claim or find a package
Email: [email protected]
*To contact the carrier or file a complaint, write an email to the email address.
