Azer Express Post
Azerbaijan
Azerpost (Azerbaijan Post or AzerExpressPost) is the company that manages everything related to the postal service in the country.
With the help of Azerpost, it is possible to send, track and deliver packages and parcels of any type anywhere in the world.
Azerbaijan Post tracking packages and shipments
Azerpost is the state postal operator of Azerbaijan, which organizes domestic and international mail.
As the country's national postal operator, Azerpost Limited Liability Company currently has the widest service network in the country and provides traditional and non-traditional postal and financial services to all segments of the population, as well as legal entities, at reasonable prices.
Azerbaidjan Post is a state postal delivery company with the mission to remain the powerhouse of postal and financial services in the state, providing the client with the highest quality of service.
The company's goal is to strengthen its position and improve the reputation of the service in the service market, striving to achieve standards on par with the regional Post and outside the region.
AzerExpressPost sets high standards that are hard to top, but quite pleasant to maintain.
The level of trust towards the company shows that AzerExpressPost is one of the most relevant companies in terms of price and delivery in Azerbaijan.
Also, the database that the company has can be easily shared within the global postal union, where all the tracker websites can get the information from.
AzerExpressPost parcels and shipments tracking process is easy.
You can do it using the Alltracking service website, which has a system that makes a part of the global e-tracking system.
Using our Track and Trace section can help you understand the current status and the location of your shipment.
What do I need to enter to track the parcel?
AzerExpressPost is the largest trading company operating in the postal and financial services market.
Over the years, the AzerExpressPost has been focused not only on its commercial activity but has served as a vital intermediary between businesses, citizens, and governments.
Therefore the company made sure the package delivery process is easy. The tracking procedure is one of the most simple activities a customer can ever perform.
To track packages and shipments on the Alltracking website the customer needs to have a unique code, given upon parcel registration.
When any customer wants to track and trace their package, it is important to know the correct way to do it.
The parcel can be tracked on Alltracking with the help of a tracker panel that automatically redirects all the information so you and displays it.
As Alltracking is the e-tracking source that processes data 24/7, you can rely on the information to be up-to-date.
If you happen to introduce your special tracking number that is requested in the tracker field, you will receive detailed information about the parcel and its current status.
This status is automatically changed when the package is headed to another location.
For those customers who do not know where to find the company’s tracking number, try to remember the method of payment you performed.
If you have a receipt, consider finding the number on it. You can also find the tracking number in your email.
This tracking number is the secret combination of letters and numbers given to you to receive so much wanted notification related to your parcel.
But the status of the parcel can change from time to time.
If you happen to not see any significant changes do not panic and wait until the information is updated.
For example, the parcel can be: either in transit, delayed, or stuck in customs.
What does one need to do with these details?
Usually, this helps the customers to understand when to expect the package and what barriers it may have on the way to the destination.
Can AzerExpressPost tracking numbers be found in the global tracking system?
AzerExpressPost allows customers to get information and track their parcels and shipments anywhere in the world.
The company’s tracking system is a part of the global e-tracking system, which makes websites like Alltracking do the job of offering the customers all the parcels and shipments’ information easily.
AzerExpressPost tracking offers you the possibility to find your package wherever it is during its journey to its final destination.
In addition, thanks to agreements and partnerships with other postal companies around the world, all AzerExpressPost packages pass through checkpoints where information is constantly updated.
All packaging data is automatically recorded on the company's platform and this shows all information to the customer when tracking the package.
To track your package, you only need to know the AzerExpressPost tracking number and enter it in the search field of the tracking section to know the status or location of the package.
Tracking can be done at any time and from anywhere, and there will always be some information about your package to display.
Alltracking daily offers updates on parcels and shipments sent or received by Azerpost.
The tracking procedure is available by clicking the “Track and Trace” section title on the upper panel.
How can I find out where my package is?
Alltracking allows finding the parcel on the website, having just a tracking number. The service on our website gives customers a secure possibility to see where the package or shipment is in real time.
The hub and the status of the parcel will be shown, introducing the AzerExpressPost tracking number.
In the case of non-disclosure, when the details about the parcel are not shown, consider contacting the company’s Customer Service team representative for additional information.
If the parcel is still missing after a few days, give the Customer Service team the tracking information you have and wait for the investigation. Alltracking is the website that provides all the necessary information immediately.
Remember that you are just one click away from the shipment information you request.
Get the code from your receipt whether it is saved in a paper form or your email, enter it into the panel, and click the button. Highly professional and strictly confidential – these are the right words to describe the Alltracking system as a part of the global tracking platform.
If you want to know when to expect the parcel and the estimated delivery time, you can easily find it with the help of Alltracking. Alltracking is an ideal information-detecting method for parcel and shipment identification, which is available to those presenting the unique tracking code. Do not keep yourself away from the details we own on your parcel.
What do I need to do to find the parcel on Alltracking website?
Alltracking is a website with the potential of becoming the best in the industry in Azerbaijan. The company aims to be as successful in its magnificent service as it possibly can.
The parcel tracking routine is effortless and does not require any step that customers may consider complicated.
As Alltracking is a tracking platform for customers supported by the global post industry, the information the system processes is being spread with lightning speed.
Activating these 3 easy steps usually helps the customer obtain the requested information.
What do you need to do to get the information from Alltracking?
Firstly, one has to get the identification number (a unique tracking code) written on the receipt, received upon the payment process.
Secondly, you have to introduce a special combination of letters and digits into the field, entering the “Track and Trace” department on the upper panel.
When this step is performed, please click the “track” button to finalize the process.
Then you will get access to the data and check the status of the parcel and know the way to monitor the changes whenever you need to check the details.
Usually, the website will show you the hub where the parcel or shipment is at.
If you have zero information displayed or the information has not been updated for a long period, consider contacting the Customer Service team.
What is a tracking number – Azerpost?
AzerExpressPost shipments and packages can easily be tracked by Alltracking. The steps one needs to perform are quite simple.
You only need to know the AzerExpressPost tracking number and introduce it on the Alltracking website.
There on the main page, you will see the upper panel with Track and Trace section that you have to click on.
When you land on the page, you will see the field where you are asked to introduce the track number.
The tracking section is meant to show you the status and location of the package.
The tracking procedure can be done at any time or from any place, whether the country of the parcel departure or anywhere in the world.
There will always be some information for your convenience. Sometimes the parcel may be stuck in transit, in this case, the information will be updated as soon as the parcel leaves this intermediate location.
* A tracking number is a unique ID number or code assigned to a package or parcel that can be found on the paper receipt upon the payment process or in the email of the customer upon the confirmation.
AzerExpressPost Postal Number Formats
Azerpost offers tracking numbers so the packages and shipments could be easily detected, monitored and delivered.
The number format assigned by Azerpost is considered typical in the global postal world.
The number consists of characters that are specific and unique for each customer separately and every package or shipment that leaves the country.
To track your parcel online, the system will ask you to introduce the tracking number you were given upon the parcel registration.
This number is yours and does not coincide with any other tracking number out there.
Usually, the number format consists of numbers and letters.
The unique identifier code consists of 13 characters - 4 letters and 9 numbers and looks something like this: RR000458667AZ.
What does Azerpost tracking number look like?
Postal items are of two categories and the main criterion for separation is the weight of the item: up to 2 kg - small packages, over - parcels.
Shipments from Azerbaijan up to 2 kg may not be tracked, but parcels and fast delivery of EMC shipments are always registered by Azerbaijan Post and given a tracking number.
The format of the Azerbaijan Post tracking number looks like this:
RT123456785AZ - a small package from Azerbaijan;
CA123456785AZ - parcel from Azerbaijan;
EE123456785AZ - Express shipment from Azerbaijan.
The first letter R indicates that the small package is registered, the letter C will be for the parcel, EMC mail begins with the Latin E.
The numbers guarantee the uniqueness of the number. But the last letters determine the country of the postal service from where the parcel was sent.
The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.
Alltracking system is integrated with the global parcel tracking service that can track any goods you send via Azerpost from Azerbaijan so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.
Then enter the given code into the field and click the Track button.
The next thing you know, the information regarding your package or shipment will be displayed on your screen.
Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.
AzerExpressPost gladly offers any online platform updates that can be accessed with a tracking number.
With Azerpost your package gets on time every time.
Azerpost is one of the delivery companies on the territory of Azerbaijan. The company is famous for knowing how to deliver small parcels in a short period.
Azerpost also partners with international logistics and postal service companies to smoothly deliver posts to different countries.
With the help of a tracking number, one should be able to know where the parcel is by entering the Alltracking website and entering the code.
There is a special field for that - you can find it on the Track and Trace section’ page.
This page will tell you exactly where your parcel is.
The “Track and Trace” system is easily accessible.
Every step of the way is monitored and displayed for your convenience by a team of professionals who update the information with its changes.
You see these notifications immediately.
Track and Trace System in Azerbaijan
Azerbaijan has a typical global tracking delivery system, where the customer gets packages (from small to big) sent as soon as the payment method is completed.
All packages and shipments in Azerbaijan are usually monitored within the system.
Azerbaijan Post uses special delivery technologies to give customers access to the data that is associated with the packages and shipments that customers have unique tracking codes for.
This industry-specific and user-friendly information technology is for post and freight tracking systems.
That is why the parcels that Azerbaijan Post tracks are easy to monitor anywhere in the world.
Azerbaijan Post is a great logistics partner for any tracking website because it is:
• A part of a reliable online global tracking system that is available 24/7
• Has integrated electronic invoices and statements
• Offers access to comprehensive reports as required by tracking websites to offer customers appropriate information.
Alltracking in its turn will do anything the possibilities allow, offering the customers the most recent updates the system has.
Do not hesitate to take advantage of our Alltracking website’s capabilities.
In certain situations, the parcel can stay untracked but this usually changes fast.
The shipment or packaging can be stuck in a hub without any significant changes.
Delays do happen, and they do not always depend on the logistics company directly.
In case you have doubts about a possible delay, or you seem unsure whether the parcel is delayed or lost, do not hesitate to send Azerpost a letter, asking for information you can not see online.
Alltracking system receives the changed or updated data immediately, but if you feel like you need a more detailed report, consider contacting the Customer Service team.
The Customer Service team should be able to offer you a report and estimate the approximate time of the delivery.
The delays do not mean the package will not arrive. Sometimes it takes time due to objective reasons.
Missing packages and shipments are always an exclusive case that needs to be investigated.
The first and the most important step (when you have not heard from the company about the package) to take is to wait some time for the details to be uploaded into the system.
If there is still not any progress and the status does not change, offer the Customer Service team the tracking number for them to see what the problem may be.
Most of the time it got delayed somewhere and as soon as something changes the updates will be shown.
If the delivery status of your package remains unclear, be sure to inform the Customer Service team and ask your questions to receive answers.
When contacting the team’s representatives, you will be asked to provide the tracking number from the receipt and, if possible, an accurate and detailed description of the goods and packaging.
Most likely then, all the distribution centers will be checked to find out if the shipment was perhaps addressed incorrectly or if its packaging got damaged or lost on the way.
You can only submit a complaint to Azerpost as the sender of the parcel, not as the recipient. Fortunately, most senders have fixed arrangements for lost and damaged parcels.
You are entitled to compensation in money equivalent for your loss.
In this case, you have to enter the official website, contact the Customer Service team, submit a claim in written form, and wait for the response.
The Customer Service team will analyze each case separately and offer a solution that will suit you.
In a situation when the parcel was damaged, you also will be offered an investigation and compensation later on (if the company has proven responsible for this).
Please note that the parcel can be delayed for whatever reason. In this case, you have to contact the Customer Service team for additional information.
If you are the sender, start an investigation into your parcel using the online form below. In case of damage, your complaint must be submitted to Azerpost within 7 calendar days.
a. Damaged parcel claims process
1. Must file for the claim within 7 working days from the delivery date.
2. Provide supporting documents such as an air waybill and an image of the damaged parcel.
3. Send the supporting documents through email to Customer Service Team.
b. Lost parcel claims process
1. Ensure a parcel does not exceed 30 days from the date of its first updated tracking status .
2. Send your proof of delivery and order details to us through email to the Customer Service Team.
In order to send an request, file a claim or ask a question, please contact the Customer Service team to initite an investigation or receive an answer.
Use this email address to do it: [email protected]
Ground information about Azerpost
Azerbaijan Post (Azerpost) is the Azerbaijani state postal operator, a member of the Universal Postal Union (UPU).
Responsibilities of the post: transit of domestic and international shipments, banking and financial services, subscription of periodicals, issue of postage stamps.
Azerbaijan Post considers its mission to provide affordable and high-quality services to all segments of the population.
Since this is the only national operator of the republic, it feels an increased responsibility, therefore it works 7 days a week, and the call center remains in touch 24 hours a day.
This ensures comfort and prevents temporary losses.
Branches and locations
Azerpost has a wide service network (about 1500 branches) and is available to almost all residents of the republic.
The express delivery and courier mail services are provided to legal entities and individuals through more than 60 private postal operators.
The History of Azerpost
Postal communication in Azerbaijan began to develop in the 16th century.
The emergence of mail in its modern form dates back to the first half of the 19th century.
In 1818, the first post office was opened in Ganja.
At the end of the 20th century, with the collapse of the former USSR and the independence of the republic, a new stage in the development of postal services began, and in 1999 the state enterprise Azerpost was created.
By 2002, the Rules of the National Postal Service were approved, which helped to regulate the processes for the provision of postal services.
Since then and until today, Azerpost has been the operator of the entire postal system of the country.
It has a network that covers the entire territory of the country, providing various postal and financial services to the entire population of Azerbaijan.
The company has state-of-the-art offices and highly qualified staff, ready to guarantee the quality and reliability of each of its services.
Interesting facts about Azerpost
- Azarpost has been a member of the Universal Postal Union since 1993.
- Among the interesting facts about the activities of Azarpoçt, it should be noted that this postal operator has sold more than 145 million postage stamps since 1992. Collecting postcards is the third most popular hobby in
Azerbaijan. The first and second place goes to the collection of coins and stamps.
- One of the most popular postal museums in Azerbaijan, located in Ganja, has a collection of several thousand postcards depicting the same city landscape but decorated with stamps from many countries. The museum guards give each guest of the museum a blank card with a request to send it back upon returning to their homeland.
Azerpost Customer Service:
Telephone: (+ 994 12) 598 4398, 493 2429
Email: [email protected]
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Official website
http://www.azems.az/ -
Provider’s phone number
(+ 994 12) 598 4398, 493 2429 -
File a claim or find a package
Email: [email protected]
