AN POST, Ireland
Ireland
Irish Postal Company – An Post is a specialized organization incorporated under the Companies Act 2014.
An Post provides postal, distribution, financial, and agency services to several government departments, including the National Treasury Management Agency, the National Lottery, and other commercial departments.
An Post tracking packages and shipments
The Irish Post Office has a long history of loyal and helpful service to the public, based on the personal integrity and reliability of its staff over the years.
The company has two world-class divisions, An Post Mails & Parcels and An Post Retail, each with its talented team and a coherent long-term strategy.
An Post has enough experience to guarantee that the parcels are tracked and delivered on time.
The company makes sure the customers can always find out where the shipments and packages are and grant access to this information via the Internet.
Alltracking sets very high standards in the task that the website performs and can always offer the customers the best postal solutions as well as the most convenient price.
You can easily track any postal shipment with the Alltracking website which guarantees you straightforward information about your package.
An Post represents Irish postal and logistics services at the highest level.
When the company takes care of customers’ parcels and sends them overseas, the tracking number is given to each customer for every separate package for tracking purposes. This is as important for the company as it is for the customers.
Our website surely will offer you trustworthy information related to shipments and packages when you enter a tracking number on our online platform.
Alltracking.com will do the job of providing the information regarding your delivery by visiting our website, introducing the tracking number, and connecting to the world's database.
With Alltracking.com the service is less complicated because no need to log in or enter any personal information about your package as the platform has a built-in automatic recognition system that determines which courier your tracking number belongs to.
The information you want to receive then will be automatically displayed on your screen.
You will get the location and the status of your parcel immediately not needing to take any difficult steps.
What do I need to enter to track the parcel?
To track every parcel each customer has to have a tracking code.
Alltracking will direct you and give you further instructions but having the tracking number is a must.
A tracking number is a unique combination of letters and numbers.
Alltracking can track packages and shipments on its website with the help of this combination of characters.
If you introduce An Post tracking number that is requested in the tracker field, you will receive detailed information about the parcel and its current status.
Just like it was mentioned above, the tracking code is everything you need at this point.
For those customers who do not know where to find the company's tracking number, try to remember the method of payment you performed.
If you paid with cash or credit card – you should have a receipt with the tracking number on it. The confirmation number can also be found in your email if you chose an online payment method.
The tracking number will give you an understanding of where the packaging is at this very moment.
For example, the parcel can be: either in transit, delayed, or stuck in customs. This information usually helps the customers to understand when to expect the package and what barriers it may have on the way to the destination.
Can Irish Post company track numbers be found in the global tracking system?
Yes, An Post can track numbers in the global tracking system.
This means that An Post assigns the tracking numbers that later can be tracked and traced internationally by tracking websites like Alltracking.
Customers can track their packages anywhere in the world via our Alltracking global tracking system, follow the onscreen instructions and you will be able to track as many parcels as you expect, you will find your tracking numbers on items you have purchased online that use a courier.
Having so much experience and gaining so much professionalism in logistics, also being a part of the global tracking union, the company’s tracking capabilities are amazing.
Alltracking gives the customers all the opportunities to track the numbers assigned by An Post with zero effort made.
How can I find out where my package is?
Having a tracking number makes the tracking task the easiest job ever.
Alltracking offers customers an easy way to track packages and shipments on its website with the help of just a combination of characters that you are given upon purchase.
Alltracking gives you a wide source of information if you introduce the tracking code into the panel and submit it.
Our online service only requires your tracking number that you should have after the payment was finalized.
Alltracking is a secured highly professional method of finding detailed information that you cannot get access to without a special service.
This tracking packages and shipments website grants the customer the possibility to witness the changes at every step of the way, estimating the delivery at the right time.
What do I need to do to find the parcel on Alltracking website?
Alltracking is a very straightforward website where everything you need to do is indicated on the main page. Simply read the upper panel sections and decide where you need to click.
All the steps you need to perform on our website are simple:
- enter the postal identifier in the field with the icon,
- click on the Track the Package button,
- find out where your package is and its current status.
The information we provide will include the hub where the package is, the time and date – and most importantly the destination and approximate time it will get there.
What is a tracking number – An Post?
An Post will give you opportunities to track and trace the parcels sent and delivered by the company with the help of a unique combination of letters and numbers.
You can track any package or shipment on Alltracking.com only having the track number mentioned above.
Why is a tracking number so important?
*A tracking number is a specific number assigned to each parcel just before being shipped. This number works as a unique ID code and allows people to follow and track their package till it reaches its destination.
It is necessary for the parcel identification process in the system.
With this unique combination of letters and numbers, you can easily find out where the parcel is while in different hubs in various cities and when it will depart to reach the destination.
Giving each parcel its separate number helps to identify it in the best way possible.
The company's tracking numbers are meant to help you follow the order through from the departure point to the destination point without any second-guessing and doubts.
You enter the Track and Trace section, introduce the special combination you have, and have the information displayed to you. This is what an electronic post-global system helps customers do.
An Post Number Formats
An Post number format is identified in the tracker field. If the tracker field accepts the information and lets the customer see the details – this means the number format is correct.
The number consists of characters that are specific and unique.
To track your parcel online, the system will ask you to introduce the tracking number you were given upon the parcel registration.
The postal number format is typical. It consists of a unique combination of characters – a mix between letters and numbers in their special order, that is your only.
What does An Post tracking number look like?
To track An Post shipments, you need to know the tracking number (barcode) of the shipment.
Without such an identifier, it is impossible to trace the path of the cargo.
If the user has a tracking number, you need to go to the official website of the company in the online tracking section of shipments, and then track the package from Ireland:
Enter in the tracking field the identification code from the receipt or the customer number located on the postal label.
The tracking number you enter will consist of two letters followed by nine numbers and IE at the end.
For example RR 1234 5678 9 IE.
In this example – the first two letters stand for the type of post that the customer is sending, then the numbers identify the special unique parcel code, and the last 2 letters usually stand for the country – IE is Ireland in this case.
Alltracking lets all the customers find the packages and shipments effortlessly, offering the description of every step throughout the way.
If you enter the main page of the Alltracking website you will see the upper panel with a few buttons to click on.
The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.
Alttracking system is integrated with the global parcel tracking service that can track any goods you send via post from Ireland with An Post so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.
Then enter the given code into the field and click the Track button.
The next thing you know the information regarding your package or shipment will be displayed on your screen,
Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.
An Post passes on all the information it collects and usually stores it on the server.
It is not difficult to track and trace your package by An Post with the help of the Alltracking e system.
You are one step away from the information on the status and location of your parcel. But you need a tracking number for it. Find it on your paper receipt or in your email confirmation.
The most important combination of digits and letters you possess is everything you need to have to know where your parcel is.
An Post has a transparent tracking service and the information present on the website is corrected before being completed.
Most websites will allow you to enter the given number into their Tracking System finder but in case the website does not provide this information directly, you can contact the Customer Service team and request additional details.
The package you request the information for will be checked by our Customer Service team who are constantly monitoring all the changes that happen.
The Local or International Tracking department deal with lost/delayed or damaged packages.
If you have a feeling that may be your case, do not hesitate to contact the team for specifications.
If you are wondering how to find the tracking number and have no clue where to search, read below.
The website is easy to understand and follow.
Track and Trace System in Ireland
The Track and Trace system in Ireland allows customers to understand where the parcel is and what status it has in the current period.
An Post uses specific post technologies to give the customers access to the data that is associated with the packages and shipments that customers have unique tracking codes for.
This industry-specific and user-friendly information technology is for our post and freight tracking systems. That is why the parcels that An Post tracks are easy to monitor anywhere in the world.
An Post is a successful logistics and postal enterprise, for the following reasons:
- A part of a reliable online global tracking system that is available 24/7
- Has integrated electronic invoices and statements
- Gives access to comprehensive reports as required by tracking websites to offer customers appropriate information.
An Post Track and Trace system is available for you to access 24 hours a day, 7 days a week and Alltracking generously provides the accumulated data from the An Post database for your convenience.
This allows you to monitor the progress of any time of order to delivery end.
Do not hesitate to take advantage of the capabilities the system offers.
Here is the list of the most common tracking results:
Your item was accepted - the cargo was accepted (that is, delivery began from that moment).
We are expecting your item - we are waiting for your item (the service is waiting to receive a shipment from the seller).
Your item was delivered - your shipment was delivered (the order arrived at the post office in the country of destination).
Your item is going through customs - the package is going through customs.
Your item was sent from - the cargo started its journey and left Ireland.
Your item is in our office - the parcel arrived at An Post.
At this stage, the company sends a message to the addressee, in which it indicates the options for receiving the shipment.
Your item was received — the order has been received and will be delivered to the recipient's address by an international delivery agent.
Do not panic if the package takes longer than estimated. Sometimes the expected goods arrive late for reasons that do not depend on the delivery company. Objective reasons can cause serious delays.
Please note, there can be numerous reasons for the non-trackage of the parcel you need information for.
But before any panic starts, customers are advised to consider it being stuck in transit. This means that the status of the package has not moved in a long time and there is no news that the tracking website can share.
After any significant changes take place, the status of the parcel will be updated accordingly. But if you do not see it straight away, do not consider the package lost – it can just be temporarily delayed.
Irish Postal service companies will make sure the packages get in and out quickly and all information is transparent and easily accessible.
An Post is usually very attentive and caring, going the extra mile for the customers to be satisfied but 100% of cases simply cannot always be successful.
The parcel may be lost on the way to the final destination. These cases are rare but they do exist.
In case this happens please contact An Post Customer Service team for further assistance.
The investigation will need to take place and the company will take the responsibility of offering you a solution.
Please note that you will be asked to offer information that will help to investigate the case.It usually takes up to 48 hours to get a response from the Customer Support team.
The complaints, appraisals, suggestions, and tracking number information requests can all be submitted.
But the lost parcel is not the only possible variant here. The parcel can also be stuck in transit, the goods can be stuck at customs, and delayed for any reason at all.
The Customer Service team will be able to provide you with all the answers you need. Keep an eye on their reply.
Having reasonable claims is acceptable by any company that deals with requests and provides services to clients.
Whether you want to complain or have any suggestions, you are free to contact the Customer Service team at An Post.
Usually, customers have the following claims that the Customer Service team deals with:
1) Tracked packages that did not reach the destination
At An Post, when delivery of an article cannot be completed, the item is either returned to the sender or returned to the Mail Redistribution Centre.
If you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, An Post cannot be held responsible for it.
In most of the other cases, the Irish delivery company will investigate the case and refund you.
2) Damaged tracked parcels
If the item arrives damaged, the first thing you need to do is get in contact with the seller as soon as possible. (this is for those who purchased an item online that was later on sent with An Post).
The seller will discuss the issue with the respective post company. In this case, the seller is responsible for the condition of the items when you receive them.
If the item is damaged you can enclose pictures, and put it all in writing, ideally in an email that you need to send to the seller.
The seller then will investigate what happened with An Post and either refund you or give you a substitute product.
3) Confiscated tracked items
Irish companies engaged in delivery may still have packages delayed for reasons beyond their control even if they are super professional in what they do.
If a package contains a prohibited item when entering Ireland or another country (if the package originates from Ireland and goes abroad), then it will most likely be confiscated at customs by officials).
Ground information about An Post
The company was founded in 1984 and became a member of the Universal Postal Union.
The Irish Post Office has a long history of loyal and helpful service to the public, based on the personal integrity and reliability of its staff over the years.
The company has two world-class divisions, An Post Mails & Parcels and An Post Retail, each with its talented team and a coherent long-term strategy.
Ireland Post offers services such as EMS (International Express Mail Service), Letter Post, Parcel Service, Express Mail (Next Day Delivery Service), and economical postal services for international deliveries.
Branches and locations
Ireland Post, headquartered in Dublin, Ireland, has over 13,852 employees as of 2021 and also has around 1,132 post offices and over 100 postal agents across Ireland.
The history of An Post
The Post, the Irish Postal Administration, came into being in 1984 when, under the terms of the Postal and Telecommunications Services Act 1983, the postal services of the Post and Telegraph Department (P&T) were split between An Post and Telecom Éireann, the telecommunications operator currently called Eir.
During the early years of the Irish Free State, the Post and Telegraph Department was the country's largest government department, and its employees (mostly postmen) made up the largest sector of the civil service.
Before this, the post office in Ireland had been under the control of various Irish and English postmasters-general, with the appointment of Evan Vaughan as postmaster in Dublin in 1638, the generally accepted date for the creation of a semi-official postal system in Ireland.
Under the Postal Act 1657, Oliver Cromwell created a unified General Post Office for the three kingdoms of Ireland, Scotland and England, and the office was approved by Charles II and his Parliament under the Post Office Act 1660.
Interesting facts about An Post
- All postal items arriving in Ireland pass through the Post Office in Port Laos, where customs officers are required to inspect them.
- The Irish government announced the implementation of the Eircode postcode system in Ireland in 2008, although An Post was opposed to the system at the time, saying it was not necessary.
The introduction of the postcode system took place on July 13, 2015, after a delay of nearly a decade.
-Between 2005 and 2006 The Post sold its stake in Post TS UK and An Post Transaction Services to Alphyra for €59.3m.
An Post Customer Service:
Telephone number : +353 (1) 705 7600
Email: [email protected].
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Official website
https://www.anpost.com/ -
Provider’s phone number
+353 (1) 705 7600 -
File a claim or find a package
Email: [email protected]
All claims need to be sent to the email address, mentioned below.
