4-72
Colombia
4-72 (Columbia Post) is the official postal service of Colombia.
The national postal company was created in 1908 and is one of the leading postal operators in Latin America today.
4-72 Colombia Post tracking packages and shipments
Colombia Post provides a wide range of services, including the delivery of letters, parcels, and freight both domestically and internationally. In addition, the company offers mailbox, express delivery, banking, and insurance services.
Colombia Post is well-known for the delivery of all types of packages and shipments from Colombia to any country in the world. Practically any cargo that is considered eligible for postal transportation can be accepted by the company and sent in the shortest time frame possible.
Colombia Post is famous for tracking packages and shipments that travel a distance. Most customers rely on Colombia Post to be fast and not too pricey.
For the parcel identification process, any customer will only need to have a tracking number that includes the numbers and letters recognized by the global e-tracking system.
Colombia Post has a vivid knowledge of the logistics and postal market which means the enterprise can easily provide tailored regional solutions and a service that's that little bit different – more customer-oriented than the others, and more specific in certain services that are important for customers with particular needs.
The tracking process is rather simple. Dealing with international shipments is very simple with our universal parcel tracking.
Just enter your Colombia Post tracking number into the search box in the Track and Trace section and press Track Package.
What do I need to enter to track the parcel?
Alltracking is all about customers and their comfort in terms of information receiving process. We make sure you get everything you need from our website.
For any customers to track and trace their packages and shipments from any part of the world, customers have to enter our website for detailed information.
Alltracking is the website that can guarantee the latest updates that the system has. When you have a tracking number it becomes easy to monitor the changes that take place.
The activity on the website is determined by the customers' needs. The more positive feedback, the better and faster the activity in the right direction.
The parcel tracking process is universally accepted and well-known by many. Still, if you have never dealt with online tracking you may find it stressful because it will require information from your end. But no worries, we will guide you through on Alltracking website.
Everything is transparent and the steps you need to take will be described precisely at each stage.
The parcel can be tracked on this website with the help of a tracker panel that automatically redirects all the information to you and displays it.
As Alltracking is the e-tracking source that processes data 24/7, you can rely on the information to be up-to-date.
If you happen to introduce the company’s tracking number that is requested in the tracker field, you will receive detailed information about the parcel and its current status.
This status is automatically changed when the package is headed to another location.
For those customers who do not know where to find the company’s tracking number, try to remember the method of payment you performed.
If you have a receipt, consider finding the number on it. You can also find the tracking number in your email.
This tracking number is the secret combination of letters and digits given to you to receive so much wanted notification related to your parcel.
But the status of the parcel can change from time to time. If you happen to not see any significant changes do not panic and wait until the information is updated.
For example: the parcel can be: either in transit, delayed, or stuck in customs.
What does one need to do with these details?
Usually, this helps the customers understand when to expect the package and what barriers it may have on the way to the destination.
Can Colombia Post tracking numbers be found in the global tracking system?
Colombia Post deals with packages and shipments from customers in Colombia who need to travel locally and internationally.
Because the company is reliable and operates almost in every country of the world, customers trust it blindly.
Being a significant part of the Global tracking system and finding itself as one of the most influential postal and logistics enterprises in the region helps Colombia Post maintain the leading position in the global postal rating.
As a part of the e-tracking global system Colombia Post packages guarantee you detailed information and location. All the status changes are easily tracked too.
If you expect more than one shipment, you can check for up to 50 with the help of the panel tracker where you will be asked to introduce the letters and digits that the system recognizes.
The e-tracking global system can identify the unique code Colombia Post assigns.
With the help of the assigned tracking number by Colombia Post, all items can be found anywhere.
If you choose to get the information today, please follow the onscreen instructions on the Alltracking website and you will be able to track as many parcels as you expect.
The global tracking system is almost flawless and grants the customers information that you can access within one click.
How can I find out where my package is?
Alltracking will identify your package from any corner of the world. No matter where you are at this moment, if you have access to our website and your tracking number you will be able to get the updates kept on the server.
The parcel identification process is rather simple when you have done it previously. But in case you have not, it will not be hard, especially with a website like Alltracking where all the information is available to you on each page, in every section you enter.
Alltracking allows you to find the parcel on the website having just a tracking number.
The service on our website gives customers a secure possibility to see where the package or shipment is in real time.
The hub and the status of the parcel will be shown introducing the company’s tracking number.
In the case of non-disclosure, when the details about the parcel are not shown, consider contacting the Customer Service team’s representative for additional information.
If the parcel is still missing after a few days, give the Customer Service team the tracking information you have and wait for the investigation.
Alltracking is the website that provides all the necessary information immediately. Remember that you are just one click away from the shipment information you request.
Get the code from your receipt whether it is saved in a paper form or your email, enter it into the panel, and click the button.
Highly professional and strictly confidential – these are the right words to describe the Alltracking system as a part of the global tracking platform.
If you want to know when to expect the parcel and the estimated delivery time, you can easily find it with the help of Alltracking.
Alltracking is an ideal information-detecting method for parcel and shipment identification which is available to those presenting the tracking code.
Do not keep yourself away from the details we own on your parcel.
What do I need to do to find the parcel on Alltracking website?
Alltracking will keep you updated when you introduce the tracking code. This tracking code is the key element at every point of the way.
Once you enter the Alltracking website you will notice that the main page has an upper panel where all the necessary information departments can be seen.
At every point, the routine will be rather simple and will not require any step that customers may consider complicated.
As Alltracking is a tracking platform for customers supported by the global post industry, the information the system processes is being spread with lightning speed.
Performing 3 easy steps usually gets the customer where they need to get.
What do you need to do to get the information from Alltracking?
First of all, one has to get the identification number (the company’s code) written on the receipt, received upon the payment process.
Secondly, you have to introduce a special combination of letters and digits into the field, entering the “Track and Trace” department on the upper panel.
When this step is performed, please click the “track” button to finalize the process.
Then you will get access to the data and check the status of the parcel and know the way to monitor the changes whenever you need to check the details.
Usually, the website will show you the hub where the parcel or shipment is at.
If you have zero information displayed or the information has not been updated for a long period, consider contacting the Customer Service team.
What is a tracking number – Colombia Post?
Colombia Post is well-known for assigning tracking numbers to packages and shipments that travel internationally.
Colombia Post is one of the most reliable postal services in the world, with a delivery success rate of over 90%. This means over 90% of 100% of parcels were delivered with zero complications and at the right time.
Getting the tracking number that you can enter into the tracker field is the only effort you need to make.
Colombia Post assigns a tracking number for your international shipment. All the shipments with a tracking number can be tracked online with the Alltracking website.
A tracking number is a unique combination of characters given to the parcel and the sender when the payment process is finalized.
Colombia Post Tracking Number Formats
The number combination is never repeated. Therefore, there are literally millions of variations.
Alltracking.com tracks Colombia Post parcels no matter what part of the world you are in, no matter what the time difference is.
The failure to introduce the correct tracking number will lead to the absense of information available to you.
The system will ask you to introduce the tracking number and no other information can be accepted at this point.
So in case you do not have the receipt or the number, the only way to try to sort the situation out is to contact the Customer Service team and offer your explaination of the situation.
In you do not have it or feel like the number format is different from what you have written on your receipt, please contact the Customer Service team for additional details.
What does Colombia Post tracking number looks like?
Parcels and courier delivery packages are assigned by Colombia Post tracking numbers, which can be used to find out where the shipments are and what status they have.
The sender may not register small packages and letters (less than 2 kg usually), so there will not be any tracking number.
Colombia Post follows the rules of the Universal Postal Union. Therefore, the tracking number format is very similar to other UPU members.
It consists of 13 characters, where the first and last two are letters, and the middle ones are numbers. As a result, you can get a tracking number like in these examples:
NZ123456789CO;
AU098765432CO;
US123456789CO.
The letters C and O at the end of the number indicate that 4-72 is a Colombian postal service.
The 13-digit track number is encrypted: the type of package in the first letter, the uniqueness of the number is confirmed by the second letter, and all numbers are written in the combination.
*A tracking number is a specific number assigned to each parcel just before it is shipped. This number works as a unique ID code and allows people to follow and track their package all the way.
Alltracking is unique in its simplicity. We created this website in a way that people would find it easy to use regularly.
The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.
Alltracking system is integrated with the global parcel tracking service that can track any goods you send via Colombia Post from Colombia to any country so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.
Then enter the given code into the field and click the Track button.
The next thing you know the information regarding your package or shipment will be displayed on your screen.
Whether you have any difficulties entering the code or other questions, feel free to contact our Customer Service team for clarifications.
Colombia Post will become your favorite postal service provider once you first try it.
Colombia Post is the company that you can always rely on when you want your package or shipment to be delivered securely and within a couple of working days.
As Colombia Post will assign a unique tracking number to offer you information about the package or shipment, having it by our side will help you to get the information that the global system has.
Alltracking will update you with the most recent information if you introduce the tracking code into the tracker field.
The combination of digits and letters known as the tracking number can be used by you and only you as they are unique.
This 4-72 tracking number that you have can get you further and offer you the details you do not have access to.
The Customer Service team usually takes care of the information that is displayed and the staff constantly keeps monitoring all the changes and updating the information in the system.
The Local or International Tracking department deals with lost/delayed or damaged packages. In case you think your item may be lost, contact the Service team first.
Colombia Post has a fantastic order tracking system that is to be used with the help of your laptop or a mobile device.
The “Track and Trace” system is easily understandable. For customers of every gender and age, it will be practical and efficient.
Alltracking cooperates with various postal companies to provide the best service to you.
Every step of the way is monitored and displayed for your convenience by a team of professionals who update the information with its changes.
You see these notifications immediately.
Track and Trace system in Colombia
The Track and Trace system is similar to the process other European companies have when they offer the package or shipment information to their customers.
The Track and Trace system is rather simple but together with this it allows to check the parcel and its status no matter where it is and what current status is applied to it.
Here's what the various tracking statuses stand for:
If the parcel is nearly at the destination point – you will be able to see it.
But the system can also delay the updates if they have a certain cause.
Here are a few possible explanations for why your Colombia Post package is still on its way:
Out-of-stock item: The seller is waiting for more inventory to arrive.
The various delays: If 4-72 is experiencing delays due to bad weather or other unforeseen circumstances.
Incorrect address indication: Your package features the wrong address, and Colombia Post is trying to find it.
It's also possible that the seller underestimated the sending time.
If your Colombia Post package is still in transit, don't worry! It's probably still on its way and will arrive soon.
However, if you're concerned about the status of your package, you can always contact the seller or Colombia Post for more information.
In certain situations, the parcel can stay untracked but this usually changes fast.
The shipment or package can be stuck in a hub without any significant changes.
But to understand what to do with it, we can explain what “ stuck in transit” really means.
Usually, the status of the package has not moved in a long time and there is no news that the tracking website can share.
After any significant changes happen, the parcel status is updated immediately and displayed on your screen.
The Customer Service team should be able to offer you a report and estimate the approximate time of the delivery.
Colombian postal deliveries are known to be fast. The prices for the deliveries are usually average – not cheaper than anywhere else but not more expensive than the other prices by different companies.
Colombia is a country in Latin America that has a very high parcel delivery rating. Almost 100% of the cases are successful. But from time to time the unpleasant cases happen.
If you think this may be your case, please consider submitting a claim and asking for an investigation.
But before you do this - the first and most important step to take is to wait some time for the details to be uploaded.
If there is still not any progress and the status does not change, offer the Customer Service team the tracking number for them to see what the problem may be.
Most of the time it got delayed somewhere and as soon as something changes the updates will be shown.
If the delivery status of your package remains unclear, be sure to inform the Customer Service team and ask your questions to receive answers.
When contacting customer service, you will be asked to provide the tracking number from the receipt and, if possible, an accurate and detailed description of the goods and packaging.
Most likely all the distribution centers will be checked to find out if the shipment was perhaps addressed incorrectly or if its packaging got damaged or lost on the way.
If the package was not retained in one of our distribution centres the Customer Service team will continue the search to find out where things went wrong.
Colombia Post is reliable. Let’s put it that way. Generally, it is the company that can solve all the claims and figure out the solution for all the categories of unpleasant cases.
You can only submit a complaint to Colombia Post as the sender of the parcel, not as the recipient. Most senders have fixed arrangements for lost and damaged parcels.
If you are the recipient, please contact the sender to determine the best solution for your order (e.g. ship your order again or receive a refund).
If you have received a damaged parcel, please contact the sender within 7 days of receipt and send photos of the damaged packaging and contents.
Please also contact the sender in the following cases so they can start an investigation:
- If the status of your parcel sent within Colombia has not changed for several consecutive workdays.
- If the status of your parcel to or from a neighboring country has not changed for at least 5 workdays.
- If your parcel to or from another country has not changed for at least 10 work days.
If you are the sender, start an investigation into your parcel using the online form below. In case of damage, your complaint must be submitted to the postal company within 7 calendar days.
In case you want to file a claim, please use the Contact Center’s phone number to get in touch with the team:(+57) (601) 472 2000
You can also send a claim, using this email address: [email protected].
Ground information about 4-72
Colombia Post (4-72, La Red Postal de Colombia) is a government-owned enterprise responsible for providing postal services in the country.
The company provides services for individuals and businesses. Offers forwarding of domestic and international shipments.
Main functions of Colombia Post:
-standard delivery,
-Express delivery,
-issuance of items at automated postal stations,
-insurance of citizens,
-issue of stamps,
-Banking services,
-support for online trading.
Branches and locations
The headquarters is located in Bogotá, Colombia. It has 5,000,000 employees and operates in 193 countries.
The company has over 100 offices scattered around the country, and these can be in quite obscure places.
The history of Colombia Post
4-72 is the largest and most important postal service company in Colombia. It was founded in 2006, after assuming the responsibilities of the company Adpostel, which went into liquidation and ceased to perform functions as the main postal service company in Colombia.
It is important to note that the creation of 4-72 occurred after several months of legal and commercial battles with the Adpostel company. After 20 months of this lengthy process and after receiving more than $10 million, 4-72 finally absorbed the Adpostel company completely.
Interesting facts about 4-72:
4-72 Columbia Post Services include:
-S.R. Pack (self-service points for delivery from online stores);
-Giros (domestic and international money transfer service);
-Codigo postal (providing PO boxes);
-Casillero Virtual (service for shopping in online stores in the USA).
- The name of the company is inspired by the geographical location of Colombia: 4 degrees north longitude and 72 degrees west longitude. The owners of the company chose this creative name so that the company would immediately become recognizable throughout Colombia.
4-72 Colombia Post Customer Service:
Telephone number: Toll-free line: 01 8000 111 210
Contact Center: (+57) (601) 472 2000
Email: [email protected]
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Official website
http://www.4-72.com.co/ -
Provider’s phone number
01 8000 111 210 -
File a claim or find a package
Email: [email protected]
Phone: (+57) (601) 472 2000
