ACT Logistics
South Africa
ACT Logistics is the partner of choice for manufacturers & distributors searching for full-service transportation management solutions.
The company’s mission is to serve as a one-stop logistics solution for businesses, meeting all their parcel delivery, storage, packaging, distribution and freight requirements under one brand.
ACT Logistics tracking packages and shipments
ACT Logistics is an express delivery/postal company in South Africa, that provides cargo delivery and logistics services to businesses and individuals.
ACT Logistics company’s reliability comes from its local expertise and advanced technology, ensuring smooth and transparent operations without hidden costs.
The company has experience in delivering shipments to customers, and serving business around the world.
To Track and Trace shipments, packages and varios cargo types by ACT Logistics any customer has to be able to access the Alltracking website, which guarantees a fast information-tracking process.
You can do it using the Alltracking service website which has a system that makes a part of the universal e-tracking system.
Using our Track and Trace section on Alltracking website will help you understand the current status and the location of your shipment.
This information will give you a clue about the approximate delivery time. You can easily estimate the final destination delivery with the information Alltracking offers you.
What do I need to enter to track the parcel?
ACT Logistics provides its services to millions of private customers, that require the highest level of quality, safety, and excellence in the delivery process.
Together with the unique tracking and management tools Alltracking has, both companies can help businesses and private customers reduce costs, improve efficiency, and increase overall customer satisfaction.
To track packages and parcels from ACT Logistics any customer has to have a tracking number to be able to access the latest updates.
The parcel can be tracked on this website with the help of a tracker panel that automatically redirects all the information to you and displays it.
As Alltracking is a great e-tracking source that processes data 24/7, you can rely on the information to be up-to-date.
If you happen to introduce the unique code - a tracking number that is requested in the tracker field, you will receive detailed information about the parcel and its current status.
This status is automatically changed when the package is headed to another location.
For those customers who do not know where to find the tracking number, try to remember the method of payment you performed.
If you have a receipt, consider finding the number on it. You can also find the tracking number in your email.
This tracking number is the secret combination of letters and digits given to you to receive so much wanted notification related to your parcel.
But the status of the parcel can change from time to time.
If you happen to not see any significant changes do not panic and wait until the information is updated.
For example, the parcel can be: either in transit, delayed, or stuck in customs.
What does one need to do with these details?
Usually, this helps the customers understand when to expect the package and what barriers it may have on the way to the destination.
When the tracking number is valid and you can introduce it into the tracker field, you can rely on Alltracking to offer you everything the system has for you.
Can ACT Logistics tracking numbers be found in the global tracking system?
ACT Logistics assigns a tracking number to every package that needs to cross the border to reach its final destination.
ACT Logistics allows customers to get information and track their parcels and shipments anywhere in the world.
The company is a part of the global e-tracking system which makes websites like Alltracking do the job of offering the customers all the parcels and shipment information easily.
ACT Logistics tracking offers you the possibility to find your package wherever it is during its journey to its final destination.
In addition, thanks to agreements and partnerships with other postal companies around the world, all ACT Logistics packages pass through checkpoints where information is constantly updated.
All data is automatically recorded on the company's platform and this shows all information to the customer when tracking the package.
To track your package you only need to know the ACT Logistics’ tracking number and enter it into the search field of the tracking section (to find out the status or location of the package).
The tracking procedure can be performed at any time and from anywhere, and there will always be some information about your package to display.
Alltracking daily offers updates on parcels and shipments sent or received by ACT Logistics.
The tracking procedure is available by clicking the “Track and Trace” section title on the upper panel.
How can I find out where my package is?
Alltracking online tracking platform is a way of getting to know the latest package news.
Our staff monitors the changes and the IT team makes sure the customers have easy access to all the information that the system allows them to know.
Alltracking allows you to find the parcel on the website having just a tracking number.
The service on our website gives customers a secure possibility to see where the package or shipment is in real-time.
The hub and the status of the parcel will be shown introducing the ACT Logistics’ tracking number.
In the case of non-disclosure, when the details about the parcel are not shown, consider contacting a Customer Service team representative for additional information.
If the parcel is still missing after a few days, give the Customer Service team the tracking information you have and wait for the investigation.
Alltracking is the website that provides all the necessary information immediately. Remember that you are just one click away from the shipment information you request.
Get the code from your receipt whether it is saved in a paper form or your email, enter it into the panel, and click the button.
Highly professional and strictly confidential – these are the right words to describe the Alltracking system as a part of the global tracking platform.
If you want to know when to expect the parcel and the estimated delivery time, you can easily find it with the help of Alltracking.
Alltracking is an ideal information-detecting method for parcel and shipment identification which is available to those presenting the unique tracking code.
Do not keep yourself away from the details we own on your parcel.
What do I need to do to find the parcel on Alltracking website?
Alltracking helps customers find the packages and parcels they expect to receive and offers an opportunity to keep an eye on the latest changes that appear in the system.
The routine is effortless and does not require any step that customers may consider complicated.
As Alltracking is a tracking platform for customers supported by the global post industry, the information the system processes is being spread with lightning speed.
Performing 3 easy steps usually gets the customer where they need to get.
What do you need to do to get the information from Alltracking?
First of all, one has to get the identification number (a special code) written on the receipt, received upon the payment process.
Secondly, you have to introduce the special combination of letters and digits into the field, entering the “Track and Trace” section on the upper panel.
When this step is performed, please click the “track” button to finalize the process.
Then you will get access to the data and check the status of the parcel and know the way to monitor the changes whenever you need to check the details.
Usually, the website will show you the hub where the parcel or shipment is at.
If you have zero information displayed or the information has not been updated for a long period, consider contacting the Customer Service team.
What is a tracking number – ACT Logistics?
ACT Logistics’ tracking numbers typically consist of just numbers.
These numbers serve as unique identifiers for each shipment, allowing customers to access detailed information about their shipments throughout the whole delivery process.
This code is unique no matter how many orders you place. Therefore, you must have one for each shipment.
*A tracking code (postal identifier, tracking number) is a unique code that allows you to track the movement of a purchased item around the country/world.
ACT Logistics Tracking Number Formats
ACT Logistics has a tracking number format consisting of numbers only.
All delivery companies in the country assign tracking numbers that are unique and belong to one customer only per one (single) delivery.
ACT Logistics makes sure the tracking process is easy and the tracking number can be easily identified in any electronic confirmation letter or on the customer’s paper receipt.
What does ACT Logistics tracking number look like?
ACT Logistics’ tracking numbers typically consist of numbers. It can have 9 numbers in on tracking code.
These numbers serve as unique identifiers for each shipment, allowing customers to access detailed information about their shipments throughout the whole delivery process.
This code is unique no matter how many orders you place. Therefore, you must have one for each shipment.
Examples:
689076789
078886832
Alltracking is a website will multiple tracking possibilities for customers who need to know the latest updates. The main page will offer you the information you need to know to get to the section you request.
The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.
Alltracking system is integrated with the global parcel tracking service that can track any goods you send via express delivery company with ACT Logistics, so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of characters that you have printed on your receipt or confirmation letter in your email.
Then enter the given code into the field and click the Track button.
The next thing you know the information regarding your package or shipment will be displayed on your screen.
Whether you have any difficulties entering the code or other questions, feel free to contact our Customer Service team for clarifications.
Alltracking is a website will multiple tracking possibilities for customers who need to know the latest updates. The main page will offer you the information you need to know to get to the section you request.
The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.
Alltracking system is integrated with the global parcel tracking service that can track any goods you send via express delivery company with ACT Logistics, so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of characters that you have printed on your receipt or confirmation letter in your email.
Then enter the given code into the field and click the Track button.
The next thing you know the information regarding your package or shipment will be displayed on your screen.
Whether you have any difficulties entering the code or other questions, feel free to contact our Customer Service team for clarifications.
ACT Logistics will always try to offer you details no matter how many stops the package makes before getting to the final destination.
With ACT Logistics your package should be where you request it to be super fast.
ACT Logistics is known in the country for its deliveries and express services for all its population, as it is the company that knows how to deliver from small parcels to big packages in a short period.
ACT Logistics also partners with international logistics and postal service companies to smoothly deliver posts to different countries.
With the help of a tracking number one should be able to know where the parcel is by entering the Alltracking website and entering the code.
There is a special field for that that you can find on the Track and Trace section’ page.
This page will tell you exactly where your parcel is.
ACT Logistics will always try to offer you details no matter how many stops the package makes before getting to the final destination.
With ACT Logistics your package should be where you request it to be super fast.
ACT Logistics is known in the country for its deliveries and express services for all its population, as it is the company that knows how to deliver from small parcels to big packages in a short period.
ACT Logistics also partners with international logistics and postal service companies to smoothly deliver posts to different countries.
With the help of a tracking number one should be able to know where the parcel is by entering the Alltracking website and entering the code.
There is a special field for that that you can find on the Track and Trace section’ page.
This page will tell you exactly where your parcel is.
ACT Logistics will always try to offer you details no matter how many stops the package makes before getting to the final destination.
With ACT Logistics your package should be where you request it to be super fast.
Track and Trace system in South Africa
ACT Logistics is known in the country for many successful dliveries to its population from South Africa, as it is the company that knows how to deliver from small parcels to bigger packages in a short period.
ACT Logistics also partners with international logistics and postal service companies to smoothly deliver posts to different countries.
With the help of a tracking number one should be able to know where the parcel is by entering the Alltracking website and entering the code.
There is a special field for that that you can find on the Track and Trace section’ page.
This page will tell you exactly where your parcel is.
ACT Logistics will always try to offer you details no matter how many stops the package makes before getting to the final destination.
With ACT Logistics your package should be where you request it to be super fast.
Track and Trace system in South Africa
ACT Logistics is known in the country for many successful dliveries to its population from South Africa, as it is the company that knows how to deliver from small parcels to bigger packages in a short period.
ACT Logistics also partners with international logistics and postal service companies to smoothly deliver posts to different countries.
With the help of a tracking number one should be able to know where the parcel is by entering the Alltracking website and entering the code.
There is a special field for that that you can find on the Track and Trace section’ page.
This page will tell you exactly where your parcel is.
When the package cannot be tracked, it does not happen for no reason. Usually, there is a reason or there is an explanation.
In certain situations, the parcel can stay untracked but this usually changes fast.
The shipment or packaging can be stuck in a hub without any significant changes.
In case you have doubts or you seem unsure, do not hesitate to send ACT Logistics an electronic letter asking for information you can not see online.
Alltracking system receives the changed or updated data immediately, but if you feel like you need a more detailed report, consider contacting the Customer Service team.
The Customer Service team should be able to offer you a report and estimate the approximate time of the delivery.
When the package cannot be tracked, it does not happen for no reason. Usually, there is a reason or there is an explanation.
In certain situations, the parcel can stay untracked but this usually changes fast.
The shipment or packaging can be stuck in a hub without any significant changes.
In case you have doubts or you seem unsure, do not hesitate to send ACT Logistics an electronic letter asking for information you can not see online.
Alltracking system receives the changed or updated data immediately, but if you feel like you need a more detailed report, consider contacting the Customer Service team.
The Customer Service team should be able to offer you a report and estimate the approximate time of the delivery.
The first and most important step to take is to wait some time for the details to be uploaded.
If there is still no progress and the status does not change, offer the Customer Service team the tracking number for them to see what the problem may be.
Most of the time it got delayed somewhere and as soon as something changes the updates will be shown.
If the delivery status of your package remains unclear, be sure to inform the Customer Service team and ask your questions to receive answers.
When contacting Customer Service, you will be asked to provide the tracking number from the receipt and, if possible, an accurate and detailed description of the goods and packaging.
Most likely all the distribution centers will be checked. The company needs to know if the package got damaged or lost on the way.
If the package was not retained in one of our distribution centers the Service team will continue the search to find out where things went wrong.
The reasons can vary from the problem at customs to goods being prohibited in the country of destination.
It can also happen that the label is damaged. In this case, there returning procedure will take some time.
The first and most important step to take is to wait some time for the details to be uploaded.
If there is still no progress and the status does not change, offer the Customer Service team the tracking number for them to see what the problem may be.
Most of the time it got delayed somewhere and as soon as something changes the updates will be shown.
If the delivery status of your package remains unclear, be sure to inform the Customer Service team and ask your questions to receive answers.
When contacting Customer Service, you will be asked to provide the tracking number from the receipt and, if possible, an accurate and detailed description of the goods and packaging.
Most likely all the distribution centers will be checked. The company needs to know if the package got damaged or lost on the way.
If the package was not retained in one of our distribution centers the Service team will continue the search to find out where things went wrong.
The reasons can vary from the problem at customs to goods being prohibited in the country of destination.
It can also happen that the label is damaged. In this case, there returning procedure will take some time.
You are entitled to compensation in money equivalent for your loss if the company decides so.
In this case, you have to enter the express delivery company's official website, contact the Customer Service team, submit a claim in written form, and wait for the response.
The Customer Service team will analyze each case separately and offer a solution that will suit you.
In a situation when the parcel was damaged, you also will be offered an investigation and compensation later on (if the company was proven responsible for this).
Please note that the parcel can be delayed for whatever reason. In this case, you have to contact the Customer Service team for additional information.
If you are the sender, start an investigation into your parcel using the online form below.
In case of damage, your complaint must be submitted to ACT Logistics within 1 working week.
You can submit your claim in written form using this electronic address: [email protected]
You are entitled to compensation in money equivalent for your loss if the company decides so.
In this case, you have to enter the express delivery company's official website, contact the Customer Service team, submit a claim in written form, and wait for the response.
The Customer Service team will analyze each case separately and offer a solution that will suit you.
In a situation when the parcel was damaged, you also will be offered an investigation and compensation later on (if the company was proven responsible for this).
Please note that the parcel can be delayed for whatever reason. In this case, you have to contact the Customer Service team for additional information.
If you are the sender, start an investigation into your parcel using the online form below.
In case of damage, your complaint must be submitted to ACT Logistics within 1 working week.
You can submit your claim in written form using this electronic address: [email protected]
Ground information about ACT Logistics
ACT Logistics is a freight-forwarding and transportation company delivering various types of cargo to different parts of the world from South Africa.
ACT Logistics specializes in the following services:
• World Wide courier for documents and small parcels
• Domestic Air and Road Freight
• World Wide Sea and Sea Freight, imports and exports
• Pick Pack and Distributions
• Same day services (in city and inter regional)
• Special deliveries
• Sensitive goods delivery
• Specialized packaging
• Storage
• Specialized Road Freight
• In house / in staff stock and courier controlling
• Across border Road Freight to, Botswana, Namibia, Lesotho and Swaziland.
The services most-commonly requested by ACT Logistics include:
domestic and international courier
international air, sea and cross-border road freight
domestic road freight, including an express service
roadshow planning and distribution
warehousing and distribution, with a pick and pack service
packaging solutions
freight forwarding and clearing solutions for general cargo.
Branches and locations
The company is headquartered in Cape Town, South Africa. There are 7 main locations in South Africa including: Durban, Johannesburg and Port Elizabeth.
Internationally, ACT Logistics serves over 550 cities in more than 220 countries.
The history of ACT Logistics
ACT Logistics was established in May 1998, and since then has been offering a universal solution to International and domestic Freight movement and Pick and pack distribution.
In 2015 ACT Logistics was in the list of the country’s most trusted companies for business partners.
In 2021 opened more branches in 4 dstinations in the country.
Interesting facts about ACT Logistics
- ACT Logistics has become one of South Africa’s leading providers of courier and logistics solutions and recently incorporated the XtraSpace Express and ParcelJet courier brands.
- You can enter a tracking number, air waybill (AWB) number, or reference number to track & trace a single international or domestic package.
ACT Logistics Customer Service:
Telephone: 0860 99 99 22, +27 (021) 951 2009
Email: [email protected], [email protected]
-
Official website
https://act-logistics.co.za/ -
Provider’s phone number
0860 99 99 22, +27 (021) 951 2009 -
File a claim or find a package
Email: [email protected]