Brazil Post

 Alltracking is a great service website to communicate post news to you.

The website is created so that any customer from any part of the world finds it comprehensive.

Usually the only button customers need to click on is the “ track” button. But first the customer needs to find the “ Track and Trace” section on the upper panel.

The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.

AllTracking system is integrated with the global parcel tracking service that can track any goods you send via post from or to Correios so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.

Then enter the given code into the field and click Track button.

The next thing you know the informaton regarding your package or shipment will be displayed on your screen.

Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.

Brazil Post is one of the most frequently used post services in Latin America. The reason is the professionalism of the service staff that is capable of sending up to 2000 parcels daily.

Brazil Post is a part of the tracking union and has a system that allows any tracker website to offer the customers information about the package or the shipment they expect.

Brazil Post offers Altracking all the information so that this device website displays the current parcel status and estimates approximate delivery time. Handy, isn’t it?

The procedure for the customer on the Alltracking website is easy. It only requests a unique tracking number to offer you information about the package or shipment you expect to receive or to arrive at its final destination.

The combination of digits and letters that are applied can be used by you and only you as they are unique.

This tracking number that you have can get you further and offer you the details you do not have access to.

The Customer Service team usually takes care of the information that is displayed and the staff constantly keeps monitoring all the changes and updating the information in the system.

The Local or International Tracking department deal with lost/delayed or damaged packages. In case you think your item may be lost, contact the Customer Service team first.

The “Track and Trace” system is easily understandable.

Every step of the way is monitored and displayed for your convenience by a team of professionals who update the information with its changes.

You see these notifications immediately.

Track and Trace System in Brazil

Brazil Correios package tracking is easy and similar to Track and Trace's system known globally. With the help of this website, you can easily find your parcel and get all the existing information.

The steps you need to take are easy – all you have to do is to paste your tracking number in the above field to track a package and see the current parcel status.

We provide you with the most powerful parcel tracking system for any post office.

Alltracking accepts any international tracking number, it is a universal tracking website to track a parcel on a global level such as "track my parcel" with accurate information about your shipment.

As it is known, the national Brazilian postal operator Correios provides postal services in Brazil and is also responsible for international shipments.

Correios focuses on the delivery of postal items throughout Brazil and beyond.  Correios also provides financial services (receiving payments, Banco Postal, acts as a power of attorney for Banco do Brasil), provides an e-commerce platform (CorreiosNet Shopping), and provides Sedex express delivery services.

Tracked parcels are the most commonly used type of shipment sent and delivered in Brazil.

So to Track and Trace parcels you have to use our website which has access to the Brazil shipments database.

Track your shipment status

With our multifunctional Alltracking website, you can track the status of mail, sent by Correios Brazil.

On the upper panel, you can see the section named “Track and Trace”. Enter this section. You will see the tracker field.

At this point, everything must be clear. The next step to take is to introduce the unique combination of letters and digits known as your track code (number).

The Track Number of Brazil Post consists of 13 characters and depends on the type of departure.

You can also track the status of your shipments on our website.

However, if you're concerned about the status of your package, you can always contact the seller or Brazil Post for more information.

In certain situations the parcel can stay untracked but this usually changes fast.

The shipment or packaging can be stuck in a hub without any significant changes.

But in order to understand what to do with it, we can to explain what “ stuck in transit” really means.

Usually the status of the package has not moved in a long time and there is no news that the tracking website can share.

After any significant changes take place, the parcel status will be updated accordingly and displayed on your screen.

The Customer Support team should be able to offer you a report and estimate the approximate time of the delivery.

Parcels, delivered from other countries may be retained by Brazil Customs for various reasons. However, this does not mean the purchase will not be delivered.

The longest pause in tracking parcels from Brazil occurs between import and export. In order not to worry about your shipment and to imagine where the parcel is at the moment, you can track the shipments of the Brazil Post on the Postal Ninja website with a Russian translation of all tracking statuses.

The sender can receive a tracking number for tracking the postal item of the Brazilian Post when registering at the post office. Or register the parcel remotely.

But we must remember that electronic registration does not guarantee that the sender will send the parcel.

In the first case, the physical transfer of the shipment occurs immediately, so information about the number of the mailing is entered into the tracking system very quickly and the recipient can immediately see the status of acceptance of the IGO for shipment.

Nearly 20 days after the arrival of purchases, most of them are sent to Brazil Customs in Curitiba – which receives approximately 300,000 packages daily.

After that, the parcels go through a verification process, meaning a package may take up to an additional 40 business days to arrive at the delivery address.

For that matter, consumers and even merchants may have the impression that the purchase has been lost or retained by Brazil Customs for legal matters, when, in fact, the delivery process is delayed only because of the extensive and bureaucratic system.

There can be several reasons for the parcel not to be shown with a definite status on our website and in the global tracking system.

1. Parcels arrive in Brazil and are sent to Brazil Customs

As mentioned previously, once parcels arrive in Brazil, they are sent to Brazil Customs, either in Rio de Janeiro, São Paulo, or Curitiba.

The products are distributed according to the following criteria: weight, shipping model, and transportation.

Products sent by express shipping mode – such as FedEx, for instance – and that weigh between 2kg and 30kg, are sent to Rio de Janeiro.

The center located in São Paulo, on the other hand, receives non-urgent packages weighing up to 30kg that arrive by sea.

Finally, Curitiba receives all small packages of up to 2kg labeled with codes beginning with “L” or “R.”

Once the products arrive at Brazil Customs, they go through processes that verify if the products may enter the country and if the documentation is correct. After that, Brazil Customs evaluates which products are subject to import duties.

2. The customer is notified of additional costs

After the products are verified, the customer is notified of the situation. If the product is subject to taxation, the customer will receive an invoice regarding tax payment – in addition to the shipment the handling fee we mentioned earlier. However, if the product is released without tax, then the customer will only have to pay for the despatched shipment.

3. The delivery process is resumed

Once the additional costs are paid, the delivery process is resumed, and the customer will receive the purchase at his registered address. However, there are certain situations where the customer must collect the product at the agency.

What happens if I send a prohibited product?

The order will not have its entry in Brazil authorized by the competent authorities. What does it mean to be accepted under conditions? It means that the order will be evaluated by the responsible consenting bodies before entering Brazil. Examples of consenting bodies: are the Army, Anvisa (National Health Surveillance Agency), Inmetro (National Institute of Metrology, Standardization, and Industrial Quality), etc.

According to Brazilian law, all objects are subject to taxation. International postal shipments are cleared by the Federal Revenue of Brazil, under the Simplified Taxation Regime - RTS up to the value of USD 3,000.00 per package. 
In this taxation regime, there is a single tax rate for imports, 60% of the customs value of any product.

How the tax is calculated: The basis of calculation is the Value of goods + Shipping + Insurance.

You can only submit a complaint to Brazil Post as the sender of the parcel, not as the recipient. Fortunately, most senders have fixed arrangements for lost and damaged parcels.

If you are the recipient, please contact the sender to determine the best solution for your order (e.g. ship your order again or receive a refund).

If you received a damaged parcel, contact the sender within 7 days of receipt and send photos of the damaged packaging and contents.

All complaints and suggestions need to be emailed to the company, using the official address, set by the company.