Jordan Post

Alltracking helps customers “Track and Trace” their packages and shipments from any part of the world.

When you enter the combination of letters and digits you are most likely to find the updates immediately.

Our online system offers them every 24 hours with tiny exceptions when the parcel has not reached the hub yet.

But let us tell you that no matter if it is your first ever package to track or the fifth, it is equally easy to do it.

Do not panic if you have not done it previously. Alltracking made is so simple for anyone involved in the tracking process.

If you enter the main page of the Alltracking website you will see the upper panel with a few buttons to click on.

The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.

Alltracking system is integrated with the global parcel tracking service that can track any goods you send via post from Jordan with Jordan Post so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.

Then enter the given code into the field and click the Track button.

The next thing you know the information regarding your package or shipment will be displayed on your screen.

Whether you have any difficulties entering the code or other questions, feel free to contact our Customer Service team for clarifications.

Jordan Post has a standard way of offering customers information updates.

You are being given a tracking code which you can use on the company’s website or this website here.

The only difference is that the website’s “check your parcel status” procedure is far more complicated.

It is not difficult to Track and Trace your package with the help of the Alltracking e-tracking system.

You are one step away from the information on the status and location of your parcel. But you need a tracking number for it. Find it on your paper receipt or in your email confirmation.

The most important combination of digits and letters you possess is everything you need to have to know where your parcel is.

Jordan Post has a transparent tracking service and the information present on the website is corrected before being completed.

Most websites will allow you to enter the given number into their Tracking System finder but in case the website does not provide this information directly, you can contact the Customer Service team and request additional details.

The package you request the information for will be checked by our Customer Service team who are constantly monitoring all the changes that happen.

The Local or International Tracking department deals with lost/delayed or damaged packages.

If you have a feeling that may be your case, do not hesitate to contact the team for specifications.

If you are wondering how to find the tracking number and have no clue where to search, read below.

The website is easy to understand and follow.

Track and Trace system in Jordan Post

Packages sent and delivered by Jordan Post are usually monitored within the system. They can be analyzed by the company itself or by enterprises like Alltracking.

Jordan Post uses specific post technologies to give the customers access to the data that is associated with the packages and shipments that customers have unique tracking codes for.

This industry-specific and user-friendly information technology for our post and freight tracking systems. That is why the parcels that Jordan Post tracks are easy to monitor anywhere in the world.

Jordan Post is a great logistics partner for any tracking website because it is:
• A part of a reliable online global tracking system that is available 24/7
• Has integrated electronic invoices and statements
• Offers access to comprehensive reports as required by tracking websites to offer customers appropriate information.

Jordan Post’ Track and Trace system is available for you to access 24 hours a day, 7 days a week and Alltracking generously provides the accumulated data from the Jordan Post database for your convenience.

This allows you to monitor the progress of any time of order to delivery end.

Do not hesitate to take advantage of the capabilities the system offers.

It can happen that the data is missing from the system. The customers usually see it as a bad sign.

If you cannot explain the absence of information – think of it as of a delay that will eventually be successful and the status will be shown after the package reaches a certain location.

Most of the time customers panic when the information is not being updated but we have to admit there can be a rather convincing reason.

There can be numerous explanations for the non-trackage of the parcel you need information for.

But before any panic starts, customers are advised to consider it being stuck in transit. This means that the status of the package has not moved in a long time and there is no news that the tracking website can share.

After any significant changes take place, the status of the parcel will be updated accordingly. But if you do not see it straight away, do not consider the package lost – it can just be temporarily delayed.

많은 사람들이 Jordan Post가 매일 수백 개의 소포를 처리하기 어렵다고 생각할 수 있지만, 이는 사실이 아닙니다. 이 회사는 경험이 풍부하고 일을 잘 처리합니다.

Jordan Post는 신뢰도가 너무 높아 누구도 실망시키지 않을 만큼 소포를 매우 잘 관리합니다. 대부분의 경우가 성공적이지만 100% 성공할 수는 없습니다. 가끔 소포가 분실되는 경우가 있습니다. 때때로 이런 일은 누구에게나 일어날 수 있습니다.

Jordan Post 직원은 일반적으로 모든 작업에 매우 세심하고 배려하며 고객이 만족할 수 있도록 최선을 다하지만 100%의 경우 항상 성공할 수는 없습니다.

소포가 최종 목적지로 가는 도중에 분실될 수 있습니다. 이러한 경우는 드물지만 존재합니다.

이 경우 Jordan Post 고객 서비스 팀에 연락하여 추가 지원을 요청하십시오.

조사를 진행해야 하며 회사는 고객에게 해결책을 제공할 책임이 있습니다.

사례 조사에 도움이 될 정보를 제공하도록 요청받을 수 있습니다.

고객 서비스 팀으로부터 답변을 받는 데 보통 최대 48시간이 걸립니다. 불만, 감정, 제안, 추적 번호 정보 요청 등을 제출할 수 있습니다.

그러나 분실된 소포만이 유일한 변수는 아닙니다. 소포가 운송 중에 멈추거나 세관에서 멈추거나 어떤 이유로든 지연될 수 있습니다.

고객 서비스 팀이 필요한 모든 답변을 제공할 수 있습니다. 답변을 계속 주시하세요.

Jordan Post seems to have one of the best Customer Service teams that is capable of dealing with any types of requests and issues.

Whether you want to complain or have any suggestions, you are free to contact the Customer Service team at Jordan Post.

Usually, customers have the following claims that the Customer Service team deals with:

1) Tracked packages that did not reach the destination

At Jordan Post, when the delivery of an item cannot be completed, the item is either returned to the sender or returned to the Mail Redistribution Centre.

If you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, Jordan Post cannot be held responsible for it. In most of the other cases, the delivery company will investigate the case and refund you.

2) Damaged tracked parcels

If the item arrives damaged, the first thing you need to do is get in contact with the seller as soon as possible. (this is for those who purchased an item online that was later on sent with Jordan Post).

The seller will discuss the issue with the respective post company. In this case, the seller is responsible for the condition of the items when you receive them.

If the item is damaged you can enclose pictures, and put it all in writing, ideally in an email that you need to send to the seller. The seller then will investigate what happened with Jordan Post and either refund you or give you a substitute product.

3) Confiscated tracked items

Companies in Jordan that are engaged in delivery may still have packages delayed for reasons beyond their control even if they are super professional in what they do.

If a package contains a prohibited item when entering Jordan or another country (if the package originates from Jordan and goes abroad), then it will most likely be confiscated at customs by officials).

If you encounter any problems with your Jordan Post delivery, their dedicated customer service team is ready to assist you. Please ensure you have the tracking number and all relevant details about your shipment when you contact us to expedite the resolution process.

For complaints, to follow up on your shipments and to know how to receive them, please call the following numbers or through the website: Tracking Packages section.

Phone: +962-6-2005777

Use this email address to get in touch with the Customer Service team: [email protected]