Exelot

Alltracking helps customers track and trace their packages and shipments from any part of the world.

When you enter the combination of characters you are most likely to find the updates immediately.

Our online system offers them every 24 hours with tiny exceptions when the parcel has not reached the hub yet.

But let us tell you that no matter if it is your first ever package to track or the fifth, it is equally easy to do it.

Do not panic if you have not done it previously. Alltracking made is so simple for anyone involved in the tracking process.

If you enter the main page of the Alltracking website you will see the upper panel with a few buttons to click on.

The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.

All tracking system is integrated with the global parcel tracking service that can track any goods you send via express delivery from Israel (the UK, the USA, Germany or China) so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of characters that you have printed on your receipt or confirmation letter in your email.

Then enter the given code into the field and click the Track button.

The information on your package or shipment will be displayed on your screen.

Whether you have any difficulties entering the code or other questions, feel free to contact our Customer Service team for clarifications.

Exelot has a standard way of offering customers information updates.

You are being given a tracking code which you can use on the company’s website or this website here.

The only difference is that the website’s “check your parcel status” procedure is far more complicated.

It is not difficult to track and trace your package with the help of the Alltracking e-tracking system.

You are one step away from the information on the status and location of your parcel. But you need a tracking number for it. Find it on your paper receipt or in your email confirmation.

The most important combination of digits and letters you possess is everything you need to have to know where your parcel is.

Exelot has a transparent tracking service and the information present on the website is corrected before being completed.

Most websites will allow you to enter the given number into their Tracking System finder but in case the website does not provide this information directly, you can contact the Customer Service team and request additional details.

The package you request the information for will be checked by our Customer Service team who are constantly monitoring all the changes that happen.

The Local or International Tracking department deals with lost/delayed or damaged packages.

If you have a feeling that may be your case, do not hesitate to contact the team for specifications.

추적 번호를 찾는 방법이 궁금하고 어디서 검색해야 할지 모르겠다면 아래를 읽어보세요.

웹사이트는 이해하기 쉽고 따라하기 쉽습니다.

이스라엘의 추적 추적 시스템

Exelot에서 발송 및 배송되는 패키지는 일반적으로 시스템 내에서 모니터링됩니다. 회사 자체 또는 Alltracking과 같은 기업에서 분석할 수 있습니다.

Exelot은 특정 우편 기술을 사용하여 고객이 고유 추적 코드를 가진 소포 및 배송과 관련된 데이터에 액세스할 수 있도록 합니다.

이 산업별 및 사용자 친화적인 정보 기술을 우편 및 화물 추적 시스템에 적용합니다. 그렇기 때문에 엑셀롯이 추적하는 소포는 전 세계 어디서나 쉽게 모니터링할 수 있습니다.

엑셀롯은 다음과 같은 이유로 모든 추적 웹사이트의 훌륭한 물류 파트너입니다.
• 24/7 이용 가능한 안정적인 온라인 글로벌 추적 시스템의 일부
• 통합 전자 송장 및 명세서 보유
• 고객에게 적절한 추적 웹사이트에서 요구하는 종합 보고서에 대한 액세스 권한 제공정보.

엑셀롯의 추적 추적 시스템은 연중무휴 24시간 접속할 수 있으며, 올트래킹은 고객의 편의를 위해 회사 데이터베이스에서 축적된 데이터를 아낌없이 제공합니다.

주문부터 배송 종료까지 언제든지 진행 상황을 모니터링할 수 있습니다.

시스템이 제공하는 기능을 주저하지 마세요.

It can happen that the data is missing from the system. The customers usually see it as a bad sign.

If you cannot explain the absence of information – think of it as a delay that will eventually be successful and the status will be shown after the package reaches a certain location.

Most of the time customers panic when the information is not being updated but we have to admit there can be a rather convincing reason.

There can be numerous explanations for the non-trackage of the parcel you need information for.

But before any panic starts, customers are advised to consider it being stuck in transit.

This means that the status of the package has not moved in a long time and there is no news that the tracking website can share.

After any significant changes take place, the status of the parcel will be updated accordingly. But if you do not see it straight away, do not consider the package lost – it can just be temporarily delayed.

Though many may consider that Exelot may have thousands of packages daily and it is hard to take care of all of them, it is not true. The company is experienced and does the job well.

Exelot takes very good care of the parcels as the trust rating is too high to let anyone down. Even though most cases are successful, this cannot be 100% of the cases. Issues do occur.

From time to time this can happen to anyone.

Exelot employees are usually very attentive and caring when it comes to all the actions that need to be done, going the extra mile for the customers to be satisfied but 100% of cases simply cannot always be successful.

The parcel may be lost on the way to the final destination. These cases are rare but they do exist.

In case this happens please contact the Customer Service team’s representatives for further assistance.

The investigation will need to take place and the company will take the responsibility of offering you a solution.

Please note that you will be asked to offer information that will help to investigate the case.

It usually takes up to 48 hours to get a response from the Customer Service team. The complaints, appraisals, suggestions, track number information requests, and so on can be submitted.

But the lost parcel is not the only possible variant here. The parcel can also be stuck in transit, the goods can be stuck at customs, and delayed for any reason at all.

Customer Service team will be able to provide you all the answers you need. Keep an eye on their reply.

Exelot seems to have one of the best Customer Service teams that is capable of dealing with any types of requests and issues.

Whether you want to complain or have any suggestions, you are free to contact the Customer Service team at Exelot.

Usually, customers have the following claims that the Customer Service team deals with:

1) Tracked packages that did not reach the destination

At Exelot, when delivery of an article cannot be completed, the item is either returned to the sender or returned to the Parcel Redistribution Centre.

If you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, Exelot cannot be held responsible for it.

In most of the other cases, the delivery company will investigate the case and refund you.

2) Damaged tracked parcels

If the item arrives damaged, the first thing you need to do is get in contact with the seller as soon as possible. (This is for those who purchased an item online that was later sent with Exelot).

The seller will discuss the issue with the respective post company. In this case, the seller is responsible for the condition of the items when you receive them.

If the item is damaged you can enclose pictures, and put it all in writing, ideally in an email that you need to send to the seller. The seller then will investigate what happened with Exelot and either refund you or give you a substitute product.

In case you want to file a claim, please use this link on the official website to contact the company and ask for explanations:
exelot.com/contact/