Better Trucks

It is easy to find any package or shipment with Alltracking online platform. The website is created for the convenience of customers and postal companies. The amount of information we process is enormous.

When you find yourself on the main page of our website, do not hesitate to read it a bit. It is easy to navigate and the information we have will guide you where you need to get to.

The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.

Alltacking system is integrated with the global parcel tracking service that can track any goods you send via post from the USA with Better Trucks so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.

Then enter the given code into the field and click the Track button.

The next thing you know the information regarding your package or shipment will be displayed on your screen,

Whether you have any difficulties entering the code or other questions left, feel free to contact our Customer Service team for clarifications.

When the delivery takes a bit longer than a couple of days our customers are already curious to find out where their packages and shipments are. That is what the tracking numbers are for.

The tracking number assigned by the company will tell the client exactly where the parcel is and what status it has at the moment.

So it is fair to say that the most important combination of digits and letters you possess (a.k.a tracking number) is everything you need to have to find our all the shipment details on our website.

Alltracking has a transparent tracking service and the information present on the website is corrected before being completed. This means we also check the data and make sure the customers

Most websites will allow you to enter the given number into their Tracking System finder but in case the website does not provide this information directly, you can contact the Customer Service team and request additional details.

The package you request the information for will be checked by our Customer Service team who are constantly monitoring all the changes that parcels may overgo.

The Local or International Tracking department deal with lost/delayed or damaged packages.

If you think this can happen to you, do not hesitate to contact the team for specifications.

추적 번호를 찾는 방법이 궁금한데 어디서 검색해야 할지 모르겠다면 아래를 참조하세요.

이 특수 코드는 종이 영수증이나 결제 절차 완료 시 이메일 확인서에서 찾을 수 있습니다.

베터 트럭스의 추적 시스템

베터 트럭스 추적 시스템은 고객이 기존 정보를 모니터링하고 새로 추가된 정보를 확인할 수 있는 온라인 시스템입니다.

베터 트럭의 추적 서비스는 매우 정확하며 배송 및 배송에 대한 최신 정보를 항상 제공합니다.

베터 트럭은 다른 대륙의 여러 배송업체와도 협력한 경험이 있습니다.

이를 통해 다른 업체들이 특정 시간 내에 배송할 수있는 지역에서 훌륭한 서비스를 제공하는 데 도움이 될 수 있습니다. 정말 유익한 협업입니다.

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Do not panic if you have not seen any changes online for some time. Most of the time the changes appear later and the customer is satisfied. But let’s talk about cases when the information simply is not there.

Let’s say you use Alltracking daily to check the information changes, but they do not happen. Do not think anything negative before you find out the real reason behind it.

There can be numerous reasons for the non-trackage of the parcel you need information for.

But before any panic starts, customers are advised to consider it being stuck in transit.

This means that the status of the package has not moved in a long time and there is no news that the tracking website can share.

After any significant changes take place, the status of the parcel will be updated accordingly. But if you do not see it immediately, do not consider the package lost – it can just be temporarily delayed.

In case you think it is lost, we want you to know there can be many other reasons why it cannot be tracked at the moment.

Though our website insists you wait before you conclude that the parcel is lost, we also want you to know that in case you are impatient to know why you have to wait so long, you can contact the delivery company itself to find out why the information is missing.

The package can be delayed for objective reasons or can be stuck somewhere for reasons beyond the company’s control.

Also sometimes the address is not correct and it takes time to sort the situation out. The label can also get destroyed on the way to the final destination. This will stop the company from delivering the goods on time.

In case of a lost package, the recipient has to confirm that the package didn’t reach the final spot. If the shipment is not found, the company will have to investigate the case and issue a refund.

Better Trucks has very customer-friendly and loyal to its customers this is why the company will try to satisfy all the existing claims.

In case you do not know how you can submit a claim, do it when you have enough reason to think it is not going to be delivered to you.

When you keep entering Alltracking but see no updates showing up, you are entitled to submit a claim and let the Post company fix it.

Usually people ask for an investigation in 2 cases:
- when the package or shipment is damaged
- when the parcel is lost

In both of these cases, you have to contact Better Trucks directly and tell them about your concerns.

In most cases, you will be asked to submit a written claim and send it by post or email address.

Here is what you will have to present to Better Trucks in case of a lost item:
- Tracking number
- Description of the outer packing and the looks of the package
- Description of the contents of the package.
- A copy of the purchase invoice for the contents of the package (showing purchase price excl. VAT)
- A copy of the signed handover receipt for the package if available

For any of the reasons above including your willingness to find out additional details about the shipment's next location please contact the Customer Service team of the logistics company.

If you have a claim that you want to address to the Customer Service team please dial +1 (708) 316-9793 or send any complaint in a written form using [email protected].