AfterHaul

Alltracking is a website will multiple tracking possibilities for customers who need to know the latest updates. The main page will offer you the information you need to know to get to the section you request.

The “Track and Trace” button on the upper panel is where you need to get when you want to find your package on our website.

Alltracking tracking system is integrated with the global parcel tracking service that can track any goods you send with AfterHaul so when you enter the “Track and Trace” page we will ask you to introduce the unique combination of digits and letters that you have printed on your receipt or confirmation letter in your email.

Then enter the given code into the field and click the Track button.

The next thing you know the information regarding your package or shipment will be displayed on your screen.

Whether you have any difficulties entering the code or other questions, feel free to contact our Customer Service team for clarifications.

AfterHaul will always try to offer you details no matter how many stops the package makes before getting to the final destination.

With AfterHaul your package should be where you request it to be super fast.

AfterHaul is famous for its deliveries for all population, as it is the company that knows to deliver from small parcels to big packages in a short period.

AfterHaul also partners with international logistics and postal service companies to smoothly deliver posts to different countries.

With the help of a tracking number one should be able to know where the parcel is by entering the Alltracking website and entering the code.

There is a special field for that that you can find on the Track and Trace section’ page.

This page will tell you exactly where your parcel is.

The “Track and Trace” system is easily understandable.

Every step of the way is monitored and displayed for your convenience by a team of professionals who update the information following its changes.

You see these notifications immediately. They are passed on within the system so Alltracking customers know the updates as soon as they happen.

Track and Trace System in China

A registered shipment from China is given a tracking number by which it can be tracked. AfterHaul tracking can be either full or partial. It all depends on how the seller registers the shipment.

For industry, track and trace solutions can solve quality management problems during manufacturing, improve product quality, and increase customer satisfaction.

For society, it can prevent adverse effects from contaminated or defective goods. Therefore, both Chinese company and country’s delivery industry are increasing efforts to promote the establishment of a reliable, safe traceability system.

You can track such parcels only before export, or before transfer to the postal operator. In the country of the addressee, they are usually not tracked.

When the package cannot be tracked, it does not happen for no reason. Usually, there is a reason there is an explanation.

In certain situations, the parcel can stay untracked but this usually changes fast.

The shipment or packaging can be stuck in a hub without any significant changes.

In case you have doubts or you seem unsure, do not hesitate to send AfterHaul a letter asking for information you can not see online.

Alltracking system receives the changed or updated data immediately, but if you feel like you need a more detailed report, consider contacting the Customer Service team.

The Customer Service team should be able to offer you a report and estimate the approximate time of the delivery.

가장 먼저 그리고 가장 중요한 단계는 세부 정보가 업로드될 때까지 잠시 기다리는 것입니다.

만약 여전히 진행 상황이 없고 상태가 변경되지 않는다면, 고객 서비스 팀에 추적 번호를 제공하여 문제가 무엇인지 확인해 달라고 요청하세요.

대부분의 경우 배송이 어딘가에서 지연되었을 가능성이 있으며, 상황이 변경되면 업데이트가 표시됩니다.

배송 상태가 명확하지 않다면 고객 서비스 팀에 반드시 알리고 질문을 제기하여 답변을 받으세요.

고객 서비스에 연락할 때 영수증에 기재된 추적 번호를 제공해야 하며, 가능하면 상품과 포장 상태에 대한 정확하고 상세한 설명을 함께 제공해 주시기 바랍니다.

대부분의 경우 모든 물류 센터가 확인될 것입니다. 이는 배송이 잘못된 주소로 발송되었거나 포장물이 손상되거나 분실되었는지 확인하기 위해 중요합니다.

배송물이 우리 배송 센터 중 하나에 보관되지 않았다면 서비스 팀은 문제가 발생한 곳을 찾기 위해 검색을 계속할 것입니다.

원인은 다양할 수 있습니다.목적지 국가에서 해당 물품이 수입 금지 품목으로 분류되어 관세 문제 발생.

라벨이 손상된 경우도 발생할 수 있습니다. 이 경우 반품 절차에 시간이 소요될 수 있습니다.

You can only submit a complaint to AfterHaul as the sender of the parcel, not as the recipient. Fortunately, most senders have fixed arrangements for lost and damaged parcels.

You are entitled to compensation in money equivalent for your loss.

In this case, you have to enter the official website, contact the Customer Service team, submit a claim in written form, and wait for the response.

The Customer Service team will analyze each case separately and offer a solution that will suit you.

In a situation when the parcel was damaged, you also will be offered an investigation and compensation later on (if the company was proven responsible for this).

Please note that the parcel can be delayed for whatever reason. In this case, you have to contact the Customer Service team for additional information.

If you are the sender, start an investigation into your parcel using the online form below. In case of damage, your complaint must be submitted to AfterHaul within 7 calendar days.

To file a claim, use this email address to contact the team regarding any questions, suggestions or claims you have: [email protected]